240 comments found

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
TekBull Purchased

Where can I find the Creative Shortcodes? I can’t seem to find the actual plugin. What’s the URL for the plugin?

jonathan01

The link is in your documentation – please download your main file(s) for the documentation.

Many thanks

Jonathan

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
stemps Purchased

Hello jonathan01,

I just stumbled across an unexpected behavior. When my navigation menu is called anything else than “primary”, then the select box navigation menu does not show up on a Smartphone.

There seems to be a fixed reference to that menu name in footer.php:85.

The expected bahavior would be that the select box navigation works regardless of the menu name.

Cheers, Simon

jonathan01

Hi – yes, we define this in the theme to target that menu as we have multiple menus – this is mentioned in your documentation and therefore you must call your menu primary – simple to alter.

Many thanks

Jonathan

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
purbawp Purchased

where i can find #F0414D color code? i want to change the color. thanks.

jonathan01

You set this using the color picker in the theme options panel which is defined in your header – simply use the color picker – please also submit tickets for support to the support center listed in your documentation, the item preview page, the support tab and also my profile page – many thanks

Jonathan

Default-user
purbawp Purchased

i have found it in theme options! thank you! :))

jonathan01

No worries! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
dvn87 Purchased

Hello Jonathan,

I am building a Dutch website using the FITNESS template. How can I change the “continue reading” text on the front page and on the other pages (trainers and classes)?

Regards,

Dinh

Default-user
dvn87 Purchased

A small grey block is still appearing on the page, even when I put nothing in ‘Class information’. How do I remove this grey block?

jonathan01

Hi – please open a ticket here http://cr3ativ.ticksy.com and provide a link to your site.

Default-user
dvn87 Purchased

I am working on a local website using wampserver!

Default-user
dvn87 Purchased

Why is there no blog page template? I need a page to put the news posts on..

jonathan01

Hi – of course there’s a blog page template :) It wouldn’t be a WordPress compatible theme if it didn’t have one.

Did you read the documentation? WordPress uses a default page template for it’s index and then choosing your post format selects the template dependent on your post type (audio, gallery, standard etc) for the single page.

I think maybe you are not understanding what is dynamic and what isn’t in WordPress – you set your reading settings in WP as per the detailed documentation that steps you through everything.

If you have further questions, please use the support center as mentioned above, listed in your documentation, listed on the item page, the support tab and finally on my profile page:

http://cr3ativ.ticksy.com

To help you in anyway we must be able to get to the site on a live server – otherwise it’s rather impossible.

Jonathan

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Exclusive Author

Hello Jonathan,

stumbled upon your theme and just have a quick question before purchasing. Is the theme combatible with the newest version(s) of WP? I’ve noticed it hasnt been updated since dec 2013, but I can see your demo is running 3.8.x ..

Thanks for the reply in advance.

jonathan01

Yes, we update the themes each time a new version of WP is released, we just haven’t gotten around to updating the item description page :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
dvn87 Purchased

Hello,

How can I create a new page with the similar layout as a ‘class/trainer page’.. Please take a look on my website > test.id-dance.nl So I want a similar ‘class page layout’ for the ‘Projecten page’. The submenu’s of ‘Projecten’ would also have a featured image and text etc.

Thanks!

jonathan01

Hi – that wouldn’t be easy as the trainers page calls in dynamic information based on the custom post type of trainers that you enter in the backend via the CPT. You can use HTML and the short codes to create columns and that would be your easiest way unless you know how to create WP loops and duplicate and alter theme templates.

Also please note this is only a comment area, support questions should be directed via the support center listed in your documentation, the item page, the support tab and also my profile page – here is the link for you also:

http://cr3ativ.ticksy.com

Jonathan

Default-user
dvn87 Purchased

Thanks!

I chose to create a page with columns. Now something else is happening.. the third column (image) and footers on my homepage are all misplaced! Take a look > test.id-dance.nl

jonathan01

I hate to repeat and sound aggressive but…

Also please note this is only a comment area, support questions should be directed via the support center listed in your documentation, the item page, the support tab and also my profile page – here is the link for you also:

http://cr3ativ.ticksy.com

Jonathan

PS chances are you didn’t close your column or a div hence breaking your layout, and unfortunately personal customizations aren’t covered by support but take a look using firebug in firefox to help you find your issue.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Since upgrading to the newest version of Fitness-WP, my shortcodes are no longer working. Was there a shortcode plugin included with earlier versions of Fitness-WP, or is that something we added?

jonathan01

Greetings – short codes were removed from the theme in accordance with the new regulations here at ThemeForest.

In your documentation we offer a free plugin you can use along with a link to download. This does obviously mean however that you should swap-out the old short codes for the new ones provided by the plugin.

Moving forward you can re-use the same plugin even if you swap themes.

Jonathan

Default-user

I attempted to activate Creativ Shortcodes, and have noticed that they are not functioning properly.

I’ll double check I don’t have any other plugins interfering. Thanks!

jonathan01

Greetings,

there are no reported issues with the plugin and it’s coded to WP standards – we use the same plugin in all themes so it may well be a conflict with a plugin not coded to standards.

Saying that there is no support provided for the free plugin (because it’s free) so if you find another you prefer you can always use that also – you now have more freedom.

Also please keep your support questions to the support center as I see you already opened a ticket re your initial question.

Many thanks.

Jonathan

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
dvn87 Purchased

Hello,

Why is the text of the second class (body impact) on the homepage different comparing to the first text (funky dance)? The second test has more space between the lines and characters. www.id-dance.nl

jonathan01

Because you have inline styling on the second one that you do not have on the first one.

If you look at it using Firebug, you can drill down and see what I mean. If you would’ve created a ticket on cr3ativ.ticksy.com as instructed I could’ve posted a screen shot to show you what I mean.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello. I really like this theme. I am having problems on my trainer page. When I change the featured image for a trainer the picture is cut off and smaller when the page is published. When I go back and put the picture that came with the template it works fine. I’ve edited my picture to the same size but it still isn’t working. You can see what I’m talking about here http://www.crossfitrevoke.com/trainers/. Thanks

jonathan01

Hi and thanks for the purchase – as per your documentation please use the support center when requesting support as this is purely for comments only – here’s the link for you (it’s also on the support tab, the item description and my profile page):

http://cr3ativ.ticksy.com

Many thanks

Jonathan

EDIT: Actually it’s displaying your image correctly as this is the image you uploaded to WordPress – you can clearly see it’s actually produced like it is displaying http://www.crossfitrevoke.com/wp-content/uploads/2014/03/DSC_9577-980x389.jpg

Default-user

I submitted a ticket per your request. But just to respond, if you go to http://www.crossfitrevoke.com/trainer/nick-brunson/ and look at you can clearly see the issue. I used the same picture for the featured image and the image in the text and they aren’t showing up the same. Thanks again.

jonathan01

Please right click and view your images – they are not the same image but different uploads, sizes and names. I would check that when you are uploading or inserting to your page / featured image that the setting on the drop down for image size is set to Full Size – I think that may be your issue as they are certainly not the same image (you can see the version has WP inserted image size probably coming from you not selecting full size)

Hope that helps

Jonathan

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hey, I am really enjoying this theme. Specially the Design, it’s remarkable. But i have several problems with Plugins and widgets. The Plugin-Developer looked at it and sad that the theme must broken and reinstalling didn’t help. Further i am not able to get the 3 small Pictures over secondary-menu the its shown in demopage. i’d appreciate any help. thanks sascha

jonathan01

Hi – the support center listed in your documentation, the support tab on the product page, the product page itself and also my profile page is where to ask for support please:

http://cr3ativ.ticksy.com

However, no the theme isn’t broken otherwise it wouldn’t be for sale, wouldn’t of passed review and every buyer would be reporting it broken plus our demo site would also be broken :)

It sounds like he has a common issue, of an incorrectly coded plugin causing you issues. Try deactivating all plugins not associated with the theme to see if that helps. As for the home page widget areas – the setup is covered and explained in your documentation also.

Please open a ticket if you have further issues as this is purely a comment area.

Jonathan

Default-user

Sorry for wrong posting! Thanks for great support and help as well the good work!

jonathan01

No problem! :)

  • Has been a member for 3-4 years

I love your fitness theme with the trainers pages, can I modify this page to be a profile for student athletes? I’m creating a new site for a athletic training business. They want profiles for all participants. My wire frame show a page with athletes listed in small 4 box thumbnails in rows which link to each athletes profile page. How hard is your theme to modify to create these kinds of designs or new pages from originals?

jonathan01

You could certainly use trainers for athletes – depending on your skill level and the extent of alterations you want to make, if any, should be fairly easy as we have dedicated templates for those pages and the code is well commented, but it just might be good to go the way it works right now I am thinking.

Jonathan

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Italy
abcsrl Purchased

it is safe to upgrade to wordpress 3.9?

jonathan01

Yes, you can upgrade, but we are in the process of going back through our theme and adding the playlist functionality which will change the current audio functionality we already have in there. But that is the only needed change – everything works as expected.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
jonathan01

Should do, we code to WP standards. Many thanks.

Jonathan

Default-user
jkleigh Purchased

Thanks very much! One more question. I’m trying to figure out how to center the logo when viewed on an iPhone. investigating media queries right now. is that the right way to go about? any easy fix I can paste in the custom CSS? Thanks!

jonathan01

Hi – unfortunately this is the comment area and not the support center as outlined in the help documentation, the item page, support tab and also my profile page. Please use the support center for all support requests:

http://cr3ativ.ticksy.com

However, to answer your question, yes alter the media queries for customization of item display in responsive mode.

All media queries are in the style.css towards the very bottom.

Use firefox browser and firebug plugin to assist you in your customizations as it will make things so much easier for you :)

Unfortunately customization help isn’t covered with the free support, but I’m sure using the above will get you what you want.

Jonathan

Default-user
jkleigh Purchased

ok thanks very much. that’s a big help. will use support next time. and already use Firebug, makes being a hack like myself so much easier!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I am using this theme for my site, everything works fine in the site. I want to do a bit customization in slider images and for that I need to know the FONTS used in the slider.

So can you please tell me which fonts have you used in the header?

Thanks :)

jonathan01

Hi there’s a combination of different fonts used. Muli, Times New Roman, Oswald, Museo Slab.

Hope that helps.

Default-user

This is what I wanted. Thank you very much. :)

jonathan01

no worries, happy to help! :)

  • Bought between 1 and 9 items
  • Europe
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 1 000 and 5 000 dollars

Pre purchased question. i can have a boxed style theme?

jonathan01

Hi – you would have to change some things with CSS and perhaps add a new div around everything since it’s not currently set up for box, but yes it could be done.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is there a simple way of splitting up the categories of the classes on different pages?

Default-user

I am setting this template up for a client who has already purchased the theme, they are pretty clueless when it comes to web stuff though.

jonathan01

Yes we already do that, see the drop down in the menu for classes.

It’s just how you setup the menu by adding the CPT category from the left to the menu on the right – see how the drop down under classes has weights, water, biking etc. All classes owned by that category (biking for example) are listed on their own page.

The main classes menu item owns all categories and will therefore list them all :)

Hope that helps!

Jonathan

Default-user

none of the categories I am creating under the classes creation menu are showing up when I setup my menu though. Just the categories for posts show.

jonathan01

Please use the support center and enter the purchase code from your client so we can verify your purchase – I can help you there. We have to verify purchases before support is offered – thank you.

Jonathan

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there, I was wondering how to create a space between the page name and the home page name in the title bar? For instance at the title bar and in my search results I see Surf City Fit ClubSchedule, and Surf City Fit ClubContact Us…. why isn’t there a space there? Thank you!

jonathan01

Hi support is offered via the support center please as outlined in the documentation, the item description, the support tab and also my profile page – here is a link for you also:

http://cr3ativ.ticksy.com

We look forward to answering your question in the support center thank you.

Jonathan

  • Bought between 1 and 9 items
  • Canada
  • Exclusive Author
  • Has been a member for 0-1 years

Hello there, I’m updating this theme for a client of mine. For some reason whenever I pick a trainer in the Class Post the trainer never get save. There for I end up not having a trainer in none of the classes. Can you help with that. Thanks

jonathan01

Sounds like you are not running the latest version of the theme or WordPress latest version as that was fixed some time ago. Please note support is only offered via the support center also.

Thanks

Jonathan

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, my mobile theme isn’t working anymore since I updated to the new version. Most text and images are blank. I can see the site in the Desktop version. On my iphone 5.

jonathan01

Sounds like you have a conflict maybe -please open a ticket at the support center and provide a link to your website.

Thank you

Jonathan

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

Pre-sales question…does it support ecommerce and which ones would you recommend for under 20 inventory items or less?

jonathan01

There’s no specific support for eCommerce no – woo commerce or Easy Digital Downloads would be options however. You will need to style those obviously as mentioned the theme isn’t an ecommerce theme sorry.

Jonathan

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