74 comments found

  • Bought between 50 and 99 items
  • Europe
  • Has been a member for 2-3 years
ayn Purchased

Hey,

Just installed the theme and I have a small issue. When I choose my bg image file and click save it doesn’t save anything… Any idea what to do?

Thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

ayn
ayn Purchased

Hey, thanks for the answer. How long does it take them to reply. I posted the subject yesterday and must admit it’s pretty urgent as I cannot get to work on the website…

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
brandingo Purchased

Hey, Why problem with showing Page Template is not solved? I DL actually version of theme and i can’t see list to choose them.

ait
ait Author

Hi,

Sorry there’s no issue with page templates. We haven’t created different templates e.g. for homepage and so on. You can configure everything using the default template.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
progym Purchased

Dear Author,

I have downloaded theme some time ago.

How do I update the theme template with any modifications you may have made since then.

Thanks

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Dear Ait I was wondering if this theme would support video on the left side of the split screen. Thank you

Default-user

...to be specific, in the slider

ait

Sorry slider does not support videos. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello Sir,

Before buying ,i want to know that this theme will be responsive. Can i run into iPad,iPhone,web according to his resolution.

ait

Thanks for your message. Sorry don’t plan to make the theme responsive.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
roca01 Purchased

Hello, I would like to install the ecommerce solution “WooCommerce 2.0.x” on this topic is this possible?

Thank you in advance for your response

ait
ait Author

Hi,

Yes you can use WooCommerce with our themes.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy
inetika Purchased

Hi There is some problems with post Thumbnail the theme doesn’t show it .. I can see the same problem in your demo site: http://preview.ait-themes.com/index.php?bartype=desktop&theme=fitness

have you any solutions? Thank you in advance for your response

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at it ASAP.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I just installed the theme and sample content. I can not see the main menu, the images are broken and I have no page template drop down for “homepage Template” like in your installation instructions. There is only 1 menu for main menu and not 2 menus for main and footer.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Does this theme work with wordpress 3.8? ty Bostjan

ait
ait Author

Yes, no problems.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

Hi… One question… where is the po. file ??? I have translate to italian… :(

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain
mbstef Purchased

Men… where is the .pot-file now into this update???

And don’t tell me, i should ask my question into your support-forum. There is also little replied!

I couldn’t understand, that’s so many Authors on Envato are not understand to support their products! It’s a catastrrophe and i will not buy something more here!!!

This is the fourth theme, where promises are absolutely not respected!

mbstef
mbstef Purchased

Ok sorry… if i clicked into my account “All Files…” i get the 1.13 Theme. If i download only the wp files, i get the 1.14 include the pot-file.

mbstef
mbstef Purchased

The most frontend language strings are not included into the pot file. This pot file are absolutely unusable!

Be aware to buy this theme! Some promises are not respected and the support are very bad.

For me 45 $ into the trash again! Bullshit Themeforest, never again!

ait
ait Author

If you’ve found a bug please post it to our support forum. Our developers don’t have access to themeforest discussions here. If there’s an error in our theme we’ll release a fix asap. Thanks.

  • Has been a member for 0-1 years

Hello, do you offer a customization service? how much does it cost? Thank you.

ait
ait Author

Many thanks for your message, unfortunately we don’t do any custom design or development work. Please contact a local web developer with this enquiry.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello. Yesterday left a message of support http://support.ait-themes.com/support/topic/82392, but I have not answered. I have a problem with the unit ServiceBox and StaticText. In these blocks multilanguage text is not displayed. I use the plugin qtranslate, shortcodes which do not perceive these blocks. Please help me.

ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Poland

Nice theme, works fine witch wp 3.9.1 :]

ait
ait Author

Hi,

Thanks for your message. I’ve just sent an update with compatibility fix for WordPress 3.9 for approval, should be available for download soon.

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

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