1298 comments found

Hi Michael! Just downloaded and installed this template, I followed your very easy-to-use tutorial document for setup but you lost me when I got to setting up menus. You seem to have left out necessary details here, “This is simple, go to appearance -> menus and set your registered menus to a theme location.” Need to know how to get the menus setup correctly so I have my home page looking like yours with the demo content. Thanks!

Jeremy jeremyharmsen at gmail

bringthepixel

Hi,

Please post your question directly on our support forum: http://support.bringthepixel.com and I’ll try to explain it further.

regards,Michael

Hi,

I purchased your nice theme but I get some difficulties with it. So I tried to get access to the support forum but it doesn’t work. I create my account with my purchase code. then I received an email with the password. I can connect to the forum but it doesn’t let me see the comments, asking for my purchase code… ? Thanks for your help.

Regards, Lionel

bringthepixel

Hi,

Please check if you try to access to correct forum. Go to the forum homepage, scroll down and select your theme. Then you should be able to access all topics.

regards,Michael

Default-user

Oups! My apologize! Thank you Michael for your quick answer :-)

bringthepixel

no problem

regards,Michael

Where can I change the time of occurrence of the header? I want the header to appear 300 pixels from the top. Thank you in advance for your response.

bringthepixel

Hi,

Please post your question directly on our support forum: http://support.bringthepixel.com We’ll be glad to explain all your concerns.

regards,Michael

Default-user

ERROR: This purchase code is invalid. :( I can not log me on your site….3

bringthepixel

Hi,

Please send me your nickname and purchase code to we [at] bringthepixel [dot] com and I’ll check it for you.

regards,Michael

bdaily Purchased

Hi,

Revolution Slider is not displaying the text background color even though it shows when previewed. Any idea what the problem could be?

BD -

bringthepixel

Hi,

Please post your question directly on our support forum: http://support.bringthepixel.com We’ll check your problem. Just send us your site url so we can look at this.

regards,Michael

I’ve signed up http://support.bringthepixel.com/ but why I can not see the contents of the forum. This says there has been a purchase code used already.

bringthepixel

Hi,

Please send me your purchase code to we [at] bringthepixel [dot] com I’ll check it for you.

regards,Michael

Default-user

I’ve sent an email to you, but until now have not received a reply.

bringthepixel

Hi,

Sorry for such a delay. I’m just checking it.

regards,Michael

I registered on your support forum, I have a purchase code. However, the forum wont let me post, nor will it let me view topics. I dont know where to contact you to resolve this since I cant use the support forum (!!!) so please contact me on andersidun@gmai.com to help me resolve this.

bringthepixel

Hi,

Please go to our forum home page, scroll down and choose Flare theme’s forum. On the Flare’s forum, scroll down to a new topic form.

regards,Michael

atteam Purchased

Hi, glad that you’re still maintaining this theme (very good!) Can i check if it supports localisation & translation via wpml? Thanks

bringthepixel

Hi,

Yes, you can use WPML. It works pretty well with Flare.

regards,Michael

Hello!

I ve made a new account on your forum with the next key: 0826c409-8421-4fbd-aa52-e31268** (I have edited it and added 6 asterisks).

After I ve logged in and clicked on a topic, forum asked me again for key and after I ve introduced it, I got this notification: This purchase code has been used already.

What can I do?

Default-user

When I open source code, I can see

<link rel=’stylesheet’ id=’main-css’ href=’link-edited/wp-content/themes/flare/css/A.main.css,qver=4.0.1.pagespeed.cf.X-a5xEXppr.css’ type=’text/css’ media=’screen’/> <link rel=’stylesheet’ id=’skin-css’ href=’link-edited/wp-content/themes/flare/css/skins/A.default.css,qrespondjs=no,aver=4.0.1.pagespeed.cf.kPXVfcCpku.css’ type=’text/css’ media=’screen’/>

Default-user

And how can you see too, there is a ,,A.main.css’’ file, but I can’t find this :(

bringthepixel

Hi,

Please post all your questions directly on our support forum: http://support.bringthepixel.com It’s better place for describing any topic.

regards,Michael

abcsrl Purchased

Hi, it is ok to update to 4.1? thank you

bringthepixel

Hi,

In few hours new 3clicks, fully compatible with WP 4.1, will be released. Now it’s in review queue.

regards,Michael

I am using the child theme. How do i update the latest version?

bringthepixel

Hi,

You don’t need to update the child theme. Only main theme needs to be updated.

regards,Michael

Is your theme compliant with PHP 5.5?

bringthepixel

Hi,

Yes, of course it is.

regards,Michael

Hi

Would love this with woocommerce!!

Would you be able to make it woocommerce compatible?

Kind regards Jens

Default-user

Could we pay to have it designed for woocommerce?

bringthepixel

Hi,

Sorry but we don’t provide such a service. But don’t worry without custom styles Flare with WooCommerce looks good.

regards,Michael

Default-user

OK, great thanks for the info

I will love to purchase this theme but when i check the shortcode from

http://flare.bringthepixel.com/shortcodes/audio-and-video/

and it seems its only vimeo that can be embedded or does it allow youtube video to be embedded too? Thanks
bringthepixel

Hi,

Yes, YT also can be embedded as well as any other video service that uses oEmebed format.

regards,Michael

How does this theme handle retina images aside from the logo image? Do I need to install a plugin for that aside from the logo image? I’m mainly wondering about the portfolio images.

bringthepixel

Hi,

Yes, you need 3rd party plugin for this.

regards,Michael

I want to buy this theme but I want to know if it support full width slider.Thanks

bringthepixel

Hi,

Yes, of course, it supports such a slider.

regards,Michael

ryan1844 Purchased

I am having trouble with images that I am posting in the body of the article showing at the top of the article almost like an additional featured image. I have tried to post the question in the support forum but it doesn’t look like there is an option for me to submit a questions. Can you please help me with this issue?

Thanks!

bringthepixel

Hi,

Please post all your questions directly on our support forum: http://support.bringthepixel.com

regards,Michael

Default-user
ryan1844 Purchased

Michael, Thanks for the response! I would be happy to post on the support forum but I don’t see anywhere to post a comment-just read previously submitted comments. Any clarification?

bringthepixel

Hi,

On forum home page, scroll down and choose your theme’s forum. Then scroll down and you will find a form.

regards,Michael

I’ve purchased this item and registered at the support forum, but can not get access to the forum answers and can not find anywhere to ask a question. What am i missing? Do you have an email address where you can be contacted?

bringthepixel

Hi,

Please first choose your theme’s forum. To do this, on support forum homepage scroll down to forum list from.

regards,Michael

bdaily Purchased

Hey there,

Do you have any updates planned for this theme or its plugins?

bD

bringthepixel

Hi,

Yes but it’s hard to tell ETA.

regards,Michael

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