PassionThemes supports this item


This author's response time can be up to 10 business days.

Popular questions for this item

How to show photos from Instagram? What is my Instagram ID?

First go to this page: Click on “...let’s get started”, you will be redirected to Instagram. Log in and authorize Embedagram (plugin to show Instagram photos in FLAT theme). Next, you have to get your Instagram ID – go to and write your Instagram username and press Submit. Copy-paste ID to FLAT theme options.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from PassionThemes:

Support for Passion Themes items includes:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins
  • Adding new theme options, new elements and other bigger structure code modifications (HTML, CSS, jQuery etc.)

We’re in CET time zone and we aim to answer all questions within 24 hours (Monday – Friday). In some cases the waiting time can be extended to 48 hours. Support requests sent during weekends or public holidays will be processed on next Monday or the next business day. Please describe in detail your problem(s) with a theme.

Questions in the comment section on Themeforest may be overlooked so please use the support website.

Hours of Business (CET Time zone)

Monday – Friday: 10:00am – 18:00pm

All the best,
Passion Themes