This author will respond to buyers' questions and provides limited support through their own support system.
Support for Passion Themes items includes:
Item support does not include:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Customization and installation services
- Support for third party software and plug-ins
- Adding new theme options, new elements and other bigger structure code modifications (HTML, CSS, jQuery etc.)
We’re in CET time zone and we aim to answer all questions within 24 hours (Monday – Friday). In some cases the waiting time can be extended to 48 hours. Support requests sent during weekends or public holidays will be processed on next Monday or the next business day. Please describe in detail your problem(s) with a theme.
Questions in the comment section on Themeforest may be overlooked so please use the support website.
Hours of Business (CET Time zone)
Monday – Friday: 10:00am – 18:00pm
All the best,