3597 comments found

  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
  • Russian Federation
sgreshn Purchased

I can change the display properties of the items on the product page, I add in a random order, but in the end everything is sorted in ascending order, how can I configure this sort?

UX-themes

Hi, could you email this to support@uxthemes.com and we’ll help you out :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users

I can put in the main menu categories of blog?

UX-themes

Yes:)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
RishP Purchased

Hi, I’ve updated to the new version of the theme and am currently on woocommerce 2.1.9 however after update a message appears on WP saying (The following plugin needs to be updated to its latest version to ensure maximum compatibility with this theme: WooCommerce) do I need to update to 2.1.9 again using the version of Woo in the Inc/plugins folder in the theme? or shall I just press “dismiss this notice”. cheers

UX-themes

Hi, you can just dismiss the notice if you have already installed WooCommerce 2.1.9 :)

  • Denmark
  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Awesome with some updates – Nice new features and easier shortcodes…

However when I try this code: [ux_product_categories_grid number=”12” parent=”0”]

Only two categories will show the picture, even though all categories have pictures. And also the picture shown does not match the category???

I do not really find anything for this in the documentation?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Spain

Hi There!

How can I set the slider full width as in the example?

Thanx

UX-themes

Hi, could you email this to support@uxthemes.com and we’ll help you out :)

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 3-4 years
haritos Purchased

Hello!!

I am using a child theme and i want to update with the latest update 1.9.9!!

How can i do that, without losing all the changes i’ve made in the child theme?

UX-themes

Hi, could you email this to support@uxthemes.com and we’ll help you out :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

1) CSS code to hide author on blog post?

2) CSS code to rid of home blog page slider on individual posts? Like if i got to the home page my posts are there with the slider but when i click on a blog post the slider is still there. I want it removed when you are on a post.

UX-themes

Hi, could you email this to support@uxthemes.com and we’ll help you out!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi! It is really fantastic to see how Flatsome is getting better and better! Thanks for all your efforts and the amazing update :-)

Just one question – you’ve added a lot of new shortcodes, classes and functions to the theme with the last updates, but they’re not all documented in the docs or visible in the demo. I think there’re so many more possibilities with Flatsome that I don’t use, ‘cause I don’t know that they are there ;-). What is the best way to keep track of them?

UX-themes

Thanks :) We’ll improve the docs for version 2.0

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
eqttrdr Purchased

any way to put sidebar on cart/checkout page?

UX-themes

You could try use the left sidebar template for the cart page :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I’m not able to show the plugin PagSeguro (Brazil) on my website www.aoquadradoarts.com.br. I have reviewed all the requirements and have configured everything, but still show no payment.

UX-themes

Hi, you need to contact the plugin author. Are you sure its compatible with latest WooCommerce and WordPress version?

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hiya, thanks for the update!

Couple quick bugs to report:

1) When adding [search] to the top navigation bar in the “Show Right Content” section, the login link to the “My Account” link to the right of the search box / far right side of the top nav menu, becomes misaligned, it drops down about 15 or so pixels …. adding css overflow at fixes it …

2) When you add a new user to your site with the [search] element added as outlined in 1 above, and the user clicks the confirmation email link, the confirmation will fail with the following error: Fatal error: Call to undefined function get_product_search_form() in /home/websit/public_html/wp-content/themes/flatsome/inc/shortcodes/search.php on line 4

3) When [search] is removed from the top nav bar, the user can successfully click the email confirmation link and be added to the blog … the confirmation page works but is a little sketchy …. confirmation text is far left aligned …. just a heads up. ;)

UX-themes

Hi, thanks for noticing. We’ll have this fixed soon :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Hi there,..

after i update the theme, there is a empty space after footer the size is varies depend on your browser..?? web is www.emmasmode.com

UX-themes

Hi, I dont understand what you mean? Do you have a screenshot?

Default-user

here it is… www.emmasmode.com/wp-content/uploads/2014/05/printscreen.jpg

UX-themes

Oh. Never seen that before. Have you done any customisations to the files?

Default-user

so far i know i never touch/change any footer code?? the empty space size is vary depend on the browser?? in firefox the space is way smaller.. could you kindly check my website??

UX-themes

Weird. Was it not there before the update?

Default-user

no is not?? did you also see it in your browser?? is there a way to remove it??

UX-themes

I tested it in Firefox, Safari and Chrome. Did not happen in any of them!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hey, I’m stuck in this loop for hell. :) I install the theme, it says woocommerce is required, I install and activate, it says it needs to be updates, I run the update. It says woocommerce is required with this theme! I deleted and tried again and it happens again. The theme will not recognize woocommerce as installed.???

Default-user

Oh great and now I have 2 copies in the plugins page, one is activated, one is deactivated and it STILL says The following required plugin is currently inactive: WooCommerce.

Default-user

Actually think I may have deleted and activated the correct ones now it ust says: The following plugins need to be updated to their latest version to ensure maximum compatibility with this theme: UX Featured Item Post Type and WooCommerce. but there are no updates pending? Sorry for all the emails.

UX-themes

Hi, could you try re-download the theme :)

Default-user

I actually just had to because the woocommerce update caused a fatal error, did a fresh download of the theme and reinstalled and now I’m back to the cycle of madness! Say install woocommerce, I do. Have to do it 2x before it activates and get’s rid of the message, says theres and update, I run it I get The plugin does not have a valid header. it’s maddening – can I just install woo from the WP directory and dismiss or will it cause any issues? I am really annoyed and can’t seem to fix it.

UX-themes

Hi, sorry for late reply. Did you fix this? Use support@uxthemes.com for support in the future, and we’ll help you out!

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
  • United States
YSC Purchased

hey there. looks like jPanelMenu suddenly stopped working. thoughts?

http://bodytemplesystem.com

todd

UX-themes

Hi, did you install a plugin or did you do any changes before it happened?

YSC
YSC Purchased

Installed Woo PayPal Pro plugin…Turned off all plugins to check and still broken. Error started in the Plugins.js file and trickled into Theme.js file. Can’t seem to fix it though.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

the videos in the slideshow, are not opening / running on internet explorer. Some solution?

UX-themes

What IE version?

UX-themes

Hi, im not sure if IE9 supports HTML5 videos. Is it black? You should use a fallback image in the bg=”” for older browsers and iPad/iPhone

Default-user

can you explain better to do this?

take a look and test: http://revendamotul.com.br/

Image and video hosting by TinyPic

http://oi60.tinypic.com/33kbyq9.jpg
UX-themes

Hi, could you email this to support@uxthemes.com and we’ll help you out :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello.

How to I set a “active” tab, in the shortcode “Tabs”?

Thanks!

UX-themes

Other than the first tab? The first tab should be automatically active :)

josephquenta

sorry, I mean the “accordion” shortcode.

UX-themes

add open=”1” :)

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Europe
  • Exclusive Author
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years



Hello Awesome People!

We are excited to continually provide an excellent theme with amazing customer service to all our users. Flatsome is our only focus and will be for a long period of time. We want this theme to be perfect in any way possible. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have any questions or need support please visit our Knowledge Base or email support@uxthemes.com :)



- The UX Themes Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’ve tried to update to the latest theme using Easy Theme Update plugin, this is what I have used previously to update this theme without a problem.

However I keep getting this error now when trying to update to latest version :(

Any idea’s what’s wrong??

http://i1362.photobucket.com/albums/r696/matessean/upload_error_zpse7f764e8.png

http://i1362.photobucket.com/albums/r696/matessean/upload_error_zpse7f764e8.png

UX-themes

Hi, could you email this to support@uxthemes.com and we’ll help you out :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Netherlands

Hi,

Our product images are blurred on the overview page and on the single product page. But after click on product image it is sharp agian. Our image size is 700×700px.

How can we remove the blur on the images?

Regards

UX-themes

Hi, could you email this to support@uxthemes.com and we’ll help you out :)

Default-user

Done! Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Hi,

I have held back with updating woocommerce for a long time as my site received an error upon testing.

It have it working with the new version of your theme on a different domain but when I try it on my live site i get this error

Fatal error: Call to undefined function is_shop() in /home/mosaicvi/public_html/wp-content/themes/flatsome/inc/extras.php on line 369

Please can you advise?

Thanks in advance,

Benji

UX-themes

Hi, could you try re-download the theme?

Benjiphett

Hi,

I have and ftp’d it.

I have also manually deleted the Woocommerce folder out of the theme and re-installed that.

Still have the same error: Fatal error: Call to undefined function is_shop() in /home/mosaicvi/public_html/wp-content/themes/flatsome/inc/extras.php on line 369

Please advise as site is down.

Regards,

Benji

UX-themes

is_shop was removed from latest version. Did you re-download the theme? (its a new version of the 1.9.9 version. If that make sense :) )

Benjiphett

Everything is up to date.

I updated the flatsome to 1.9.9 and then updated Woocommerce to 2.1.9

I was running your theme with Woocommerce 2.1.1 which worked, but upgrading any higher than that would result in errors.

Again please advise as i’m losing money :(

Many thanks,

Benji

UX-themes

There is no is_shop in latest version. Just try re-download and upload it.

Benjiphett

Ok, I will do it this right now and let you know what happens.

Benjiphett

FIXED!

I hadn’t overwritten the Flatsome child theme template. Once I had done that it seemed to of sorted the issue.

Many thanks,

Benji

UX-themes

Awesome :)

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