3636 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
doys Purchased

hi!

how can I get a outline around the framed layout mode. and how do I turn off the framed layout mode by mobile devices?

thanks

UX-themes

Hi, we’ll try have this fixed in next version.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I’ve send you a e-mail tuesday morning, but still haven’t an answer. It was about the row and grid blocks: I want them to be fullwidth, just like the slider. (I’ve a boxed layout). But I can’t do it. Even when I delete the auto margin on the left and right (from auto to 0px) and set the max-width on none. It doesn’t work (and I don’t think it’s the right, responsive, solution)

I’ve send my site (and username + password, site is in maintenance mode) to your mail on wednesday after Michael De Wildt asked me to)

Default-user

Oh by the way, when I delete the margin.. The margin is disappeared on every page where I use a row. :-( grr..

UX-themes

Hi, please use support@uxthemes.com for support, and we’ll help you out :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Any chance of an Etsy ‘follow’ icon in same style as the ones you already have??

Thanks,

Sean.

UX-themes

Good idea. Could you email this idea to support@uxthemes.com? :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ianbr Purchased

Hello Hard-Working UX Folk!

CSS for removing “site name” from header when logo removed?

We have removed header logo and need to remove site name from header.

WP>Settings>General we can remove site name, but on mobile we still see a box. Plus, this might mess up our SEO title tags.

Thank you!!

UX-themes

Hi, please use support@uxthemes.com for support :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

1) How do I set the header like the demo? With social left, and logo to the center, and the shopping cart at right?

2) How do I create the second menu ‘under the logo?

Thanks

UX-themes

Hi, please use support@uxthemes.com for support :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I wanted to use this with “ux_banner” and “ux_slider”.

Ready to See Your Adventure Travel Business Go Digital…

But I’ve been unable to get it to work anywhere within the theme.

Thanks

UX-themes

Hi, please use support@uxthemes.com for support :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Sorry… this is what I’m trying to use.

class=”drop-shadow”

UX-themes

Hi, please use support@uxthemes.com for support :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, is there any way to use the small social icons with the share shortcode?

UX-themes

Hi, sorry thats currently not possible :) We’ll have an option for that in the future.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Found a new problem, I tried to upload logo 2x for retina support. Logo is cut of 1 pixel. Send a supporticket, no answer.

Is there a possibility for you guys to build in upload normal logo + retina logo, this would be so much easier. There are a lot of themes who support to upload 2 logo’s (normal + retina). Just uploading the logo x2 is not the right way.

UX-themes

Hi, are you sure its not your file that cut of by one pixels? Why is uploading a x2 logo the wrong way? It will look good on both normal screens and retina screens without having to worry about 2x files.

Im going on a honeymoon tomorrow, so you should email support@uxthemes.com if you need any help. We’ll reply as quickly as possible. / tommy

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
NumseR Purchased

Is the theme compatible with the new version of WooCommerce 2.1.10 ?

Default-user
NumseR Purchased

Also can you tell me just how to remove the login button from the nav

UX-themes

Go to Appearance > Theme Options > Header. You’ll find a «Show login/My account link» option there. And we have not noticed any problems with the new WC release so far :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, Once I’ve activated the theme to Catalog Mode, the Product listing page Default Sorting options still showing a SORT BY PRICE : LOW to HIGH and SORT BY PRICE : HIGHT to LOW.

Is there a way to disable this two drop down item?

Thank you

UX-themes

Hi, you can remove them by copying flatsome/woocommerce/loop/orderby.php to your child theme and delete the two lines in it. Or you can do like they did at this link: http://wordpress.stackexchange.com/questions/103396/customize-the-sorting-dropdown-in-woocommerce

Default-user

The link that you’ve provided works! Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

We have an issue with variable products. Sometimes the „Add to cart“ button doesn’t show up.

We sent you a support question at support@uxthemes.com two weeks before and repeated it last week. There has been no response whatsoever which is very disappointing because this issue prevents some of our customers from buying.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

the speed for my web site is very very slow, because my country didn’t browse googlecode.com so i should change the follow code: <script src=”//html5shim.googlecode.com/svn/trunk/html5.js”></script> to <script src=”//www.mydomain.com/js/html5.js”></script>

but i didn’t find the right file in theme to modify the file path.

please help me ?my web site can’t work normal now?please

UX-themes

Hi, you have to modify line ~438 in flatsome/functions.php to change it. But keep in mind that modified code in the flatsome folder will get overridden when you update. We might make it possible to override the code in your child theme in our next update :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, i look everywhere on the demo site, is it possible to output font awesome icons? Is it easy to put the social media links on top bar rather than next to menu? Thanks

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

How do I update the theme?

UX-themes

Hi, please email support@uxthemes.com and we’ll guide you :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

HI

I have updated woocommerce and i am now getting fatal error on products page.

I have updated theme (by replacing theme files via FTP) but the problem still persists.

Please advice on how to fix this.

Thanks

UX-themes

Hi, please email support@uxthemes.com including your errors and we’ll help you out :)

Default-user

hi i have emailed you twice now and still no reply. Please assist ASAP.

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 6-7 years

Hi,

I have also updated Woocommerce and I am getting a fatal error. My whole site is down. This is very bad. Please advise on how to fix or please let us know if this is a bug and when it will be fixed.

Thank you. Kind regards

thatguyyy

My whole site is down. Its just Blank white. please advise!

UX-themes

Hi, please email support@uxthemes.com and include your error messages and we’ll help you out :)

thatguyyy

Hi, I have emailed you with the issue still waiting to hear back. My site is completely down and I just get a white page on my site and wordpress back end.

UX-themes

Hi, try re-download the theme.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
hatr3d Purchased

Assuming I am having the same problem. Items won’t add to the cart. Guessing you guys need to just update woocommerce.

Default-user
hatr3d Purchased

or i mean the theme needs to be updated.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
F8N1 Purchased

Theme option “Body Background Color” doesn’t work in the newer layout mode “Framed”. It just always stays in the default grey color.

Although, it might be worth pointing out, that it DOES work properly in the older layout mode “Boxed”.

UX-themes

Hi, thanks for noticing. We will fix this and include it in the next release :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

How do I get the featured_items_slider in the portfolio item at the bottom like this? http://flatsome.uxthemes.com/featured/another-cool-featured-item/

UX-themes

Hi, please email support@uxthemes.com and we’ll help you out :)

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