An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by mustachethemes

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from mustachethemes:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

Do you offer support for this theme?

We believe every client should be happy, so we’ll do my best to assist all of you with whatever issues you have with the template. We’ll answer questions about minor customization as well, but not for some more advanced customization requests or re-design requests. If you have any issues with 3rd party plugins, we suggest you to contact the plugin’s developer, as he knows better the code of that plugin and can better assist you.

Are the demo images included?

No, the content is for presentation purposes only and it’s merely an example of how your website will look, but you need to use your own images.

Is this Template responsive?

Yes the theme supports multiple platforms, which makes the website look attractive on desktops, tablets, smartphones, and other mobile devices.

Are the psd files included?

What icons font are you using?

Font Awesome and Entypo from Fontello (www.fontello.com)

565 icon fonts from Font Awesome and Entypo

How many Predefined color stylesheets I will get?

    5 :
  • Light / Pink
  • Light / Orange
  • Light / Blue
  • Light / Green
  • Light / Violet

    When to contact Envato Support

    Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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