Discussion on Flatbase - A responsive Knowledge Base/Wiki Theme

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This theme is really nice, but it would be perfect if it supported other post types like.. images, audio, links, etc…and that it displayed the corresponding icon as well.. there are currently only two types… article and video.. are you planning on adding this soon?

juanfra

juanfra Author Team

Hi,

Thank you for writing and for the kind words. Unfortunately, given that the theme is meant to work as a solution for knowledge base sites, we’ve focused in the main types of articles (default articles, videos). You can use images or any other content within the articles, though.

We have no plans to modify this in the near future.

Best, Juan.

Can you confirm that – aside from live search and scrolling and other bonus features, this will be fine on all devices (maintaining responsiveness) on all devices. Many thanks.

juanfra

juanfra Author Team

Hi Travis,

Yes, this theme is responsive.

Best, Juan.

Sorry. I am an idiot. I meant to ask if it is responsive WITHOUT JavaScript. I want to remove the js.

juanfra

juanfra Author Team

Hi Travis,

The responsiveness of a document is given by the rules you put in the CSS file according to the size of the visitor’s viewport (the size of the screen they’re using).

So, yes. In general terms it’ll be responsive without javascript.

The main problems that you’ll face:

- the navigation menu is handled with javascript. So that part of the site will be broken. - The likes functionality is handled via javascript. - The contact form is handled with javascript. - Live Search - Faq templates. - among others.

Best, Juan

I’m really new to this so wondering if there are any instructions on how to set up Flatbase?

juanfra

juanfra Author Team

Hi OAEPauli,

Thank you for writing and thank you for purchasing flatbase.

First, you need to install WordPress, you can read more about installing WordPress here: https://codex.wordpress.org/Installing_WordPress

Second, you need to install and activate Flatbase: http://nicethemes.com/support/theme-docs/flatbase/#installing_your_theme

Once you are done with that you can start creating content by creating articles and everything you want to display in your site.

If you want, you can import the contents that you can see in our demo site by following the instructions listed here: http://nicethemes.com/theme-xml-demo-content/

You will need to create an account to download the XML demo contents.

Is there anything in particular (besides installing WordPress and the theme) you need help with?

Best, Juan

Arutam

Arutam Purchased

Hello,

Nice theme, very useful!

Two suggestions:

1.- A “Faq” style shortcode will be more useful compare the template faq. 2.- Try to improve the documentation page (For example how to build the page as the demo). 3.- Create a individual sidebar for contact page (Or which can i use to add widgets)?

Could you recommend me any memberships plugin to manage user access to blog post, forums, etc?

Thanks Suerte con las Ventas! Javier

juanfra

juanfra Author Team

Hi Javier,

Thank you for your kind words :)

Awesome, we’ll take your suggestions, thanks! I hope we can get some of them soon.

I’ve heard “Restrict Content Pro” is a good choice. I’ve never used it, but I highly trust in the developer (Pippin Williamson).

Best, Juan.

Hi,

I would like to build a website where visitors can create new articles, similar to wikihow*com. The demo of Flatbase doesn’t show how to create new articles. Does Flatbase have a simple WYSIWYG editor or can you recommend an editor that plays well with Flatbase?

Thanks!

juanfra

juanfra Author Team

Hi,

Thank you for writing. The articles are created through the admin section. Unfortunately the theme doesn’t count with front end content creation. Perhaps any of these could work: https://premium.wpmudev.org/blog/wordpress-post-frontend-plugins/

We cannot assure they will work, and it is not part of our theme nor plugin compatibility.

Best, Juan.

Hello, We are using a horrible KB right now that does not provide sub-category support. Do you have a demo of your plugin with sub-categories? This is my only Q before I buy this.

juanfra

juanfra Author Team

That’s right. For example, in the live demo you can see that there is a knowledgebase tree with the parent categories.

All the articles are <parent category> then article, I want to see: <parent category> then article

juanfra

juanfra Author Team

At this point the theme displays:

- Parent category - item (parent) - item (parent) - item (child)

We’re working in order to include the functionality to also display (optional) the sub categories. But it is not like that right now.

Best, Juan

Hello,

I would like to buy this, before that I want to publish google ads with the posts of my site, so can I do it using this one? If then I will buy this asap.

juanfra

juanfra Author Team

Hello ywarnas,

Thank you for writing. You can publish google ads on any WordPress theme with a plugin like this one: https://wordpress.org/plugins/google-publisher/

Please let me know if I can be of any further assistance.

Best, Juan.

I need to provide paid support. That is, I am an expert in my line of work and customers want to pay me to answer their questions and solve their problems. I am looking for a support system/theme/plugin that allows paid members to submit different questions (with file/doc attachment) depending on their membership level, such as Basic, Mid, High; meaning the higher your membership (more pay), the higher the support level you get. Users first choose membership from pricing table on sign up so they can compare different features of each membership. The higher your membership, the more items are covered by your membership. For example, Low membership can only ask about soccer, Mid membership can ask about soccer + athletics; and so on. And members can only ask so many questions per membership per month. Example, Basic membership can submit one support question per month, Mid can submit 3 tickets and High can submit 10 tickets. Members don’t need to communicate with or “see” each other, the workflow is between individual members and admin. All this integrated into one system/plugin or please suggest combination of additional plugins that may be required. Is this something you offer?

juanfra

juanfra Author Team

Hi,

Thank you for writing. Unfortunately that can’t be done with the theme as is. You’ll need to combine that with tailor made plugins or by customizing different plugins to restrict user access and to manage memberships.

This theme comes packed with a knowledge base functionality and it is integrated with the forum plugin bbPress.

Unfortunately we do not offer customization services. You’ll need an experienced developer to get a website like the one you described.

Happy holidays, Juan.

ronggur

ronggur Purchased

Hi juanfra,

Is there any possibility to use post instead of ‘article’ custom post type? because we already have several posts, and we don’t want to change the permalink structure and brake the SEO things

Thanks

juanfra

juanfra Author Team

Hi,

Thank you for writing. Happy christmas! :)

Unfortunately the article functionality is only reserved for the article post type. There’s no way to change article for post within the options. Perhaps you can use a plugin to make the redirections in a way you don’t lose your SEO: https://wordpress.org/plugins/seo-redirection/

Best, Juan.

Hello. Is that possible to create two pages, one with some articles from groups/categories and second page with other articles from another groups/categories. I’ve seen your theme and for homepage or knowledgebase template page there are always all categories and articles visible. Can I use some filtering in wp_query to choose which category I want to publish on knowledgebase page template?

juanfra

juanfra Author Team

Hi,

Thank you for writing. The theme comes packed with a shortcode that can receive a category as a parameter. So, you can organize your site to have two main parent categories and then have two separate pages to include your group of articles.

Best, Juan

Hi There,

The demo data doesn’t work for me, neither does the knowledge page..

juanfra

juanfra Author Team

Hello,

Thank you for writing. Would you please open a new support ticket over http://nicethemes.com/forums/forum/t/flatbase/ including your site access details so we can take a look?

Best, Juan.

Hi juanfra, does this theme show sub-menu, and deeper categories which have been created? For example, I have IT category, then it is Systems, and below systems it’s software.. Is this possible to show the sub categories in the homepage?

juanfra

juanfra Author Team

Hi,

Thank you for writing. Unfortunately with the theme as it is right now it is not displaying the sub categories in the knowledgebase grid.. It is displaying the articles within the subcategories though.

Best, Juan.

Hello,

We are going to build a WordPress based Knowledge Base. There are two very important requirements: - We would like to use video recordings answering a question. As a result, is it possible to use embedded videos on a page in your plugin? These videos can be password protected YouTube or Vimeo videos. - There are customer specific parts of the Knowledge Base. Usually, we work under NDA with our customers. As a result we planned a generic Knowledge base (available for every registered customers) and customer specific ones (available for only those the registered users who work for that specific customer). In WordPress, we use Ultimate Member for handling user rights. So does your Knowledge Base can work with Ultimate Member (user rights) plugin?

Thanks!

juanfra

juanfra Author Team

Hi,

Thank you for writing.

With regards to your questions:

1) The functionality at this point is entirely handled by the theme. When it comes to videos you can embed any videos, and yes, I imagine they can be password protected, that must be related to YouTube or Vimeo functionalities.

2) The articles are managed with Custom Post Types. They work the same way as pages and posts do. I´m not sure if that plugin is flexible enough to restrict access for users to custom post types. Perhaps you can ask their support in order if the plugin has the ability to do so?

Please let me know if I can be of any further assistance.

Best, Juan.

Hi,

We have a lot of products.

- We hope user can have front-end panel to input their product series on it. Can it do it?

- Every client can have their own font-end ticket panel?

- Is it include member register custom field?

Thanks!

Hi HeeHA,

Thanks for reaching us.

Given that Flatbase is meant to work as a solution for knowledge base sites, it’s focused in the core needs of that kind of site. Unfortunately, the functionalities you describe are not included in the theme, but they can surely be added using third-party plugins.

Please let me know if I can be of any further assistance.

Best,

Ricardo

Can I have access to the WP admin panel for demonstration?

juanfra

juanfra Author Team

Hi Rasanga,

Thank you for writing.

Unfortunately we don’t have any site for users to test the admin section.

You can check some screenshots here:

https://cloudup.com/cwFbhTVXoCA https://cloudup.com/cvGkdKxFZnX https://cloudup.com/ctdaJXfGXxT

Best, Juan.

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