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Hello, I have a problem on the blog page. I am using a static page to display blog posts. The first page loads fine, but when clicking page 2 and onwards, it keeps reloading the first page or leads to a 404 – not found error. I don’t know if this might be related, but I am on a multisite environment. The site is http://basedowlife.it/blog/
Can you please help? Thanks
Hello, thanks for your purchase! Sounds strange.. it seems that your pagination refuses to work for some reason. If you can send me over your admin login details in email or create a new WordPress user for me (with admin privileges) – how you prefer – i’m going to look into this and most likely find a solution and apply it for you. Cheers, Erik
Hi, I have sent you the login details.
Just replied. Cheers, Erik
Got some errors importing the demo content. I have my SiteGround host support looking into it, but I thought you might be able to help:
I tried it again and get Failed to import Media “header_bg”
Also I don’t see where to change this color in the blog post header http://d.pr/i/16wg8/gNLfsL5m
Not sure if it’s related, but the Home page that came with the import doesn’t load http://gainnothing.com – also my host imported the XML and said there were no graphics to import so there’s an error there.
The demo.xml doesn’t import the images and it doesn’t create all the necessary pages. I’ve spent the day on it and am now frustrated.
Hello, thanks for your purchase. Please send me your WordPress login details in email, and i’m gonna import the demo content for you and do the default settings. Cheers, Erik
OK Erik, thank you.
Sent. Please let me know when it’s up. I’m very excited to be finishing my ebook and putting this site together with the graphics I just got done.
The theme seems to load now with the home page, but the graphics are still not showing up. I tried adding some of my own graphics in the page builder but it doesn’t save any of my changes.
The site is still not functional.
I am requesting a refund now.
If you followed the steps of the getting started part of the documentation, you should get the same layout like what you have seen in the live theme preview. By the refund policy of Envato, we are not allowed to refund the item price after the theme has been downloaded. If you still feel offended with the purchased item, you can always contact the envato support team as described in the linked article. Cheers, Erik
After adding a few custom links to my main menu, the scrolling effect no longer works for any of the menu links. I’ve made sure that “scroll-menu-link” is in the CSS Classes field of each custom link. Can you help please? My website is larryalanthompson.com Thank you!
Not really, as it would be like guessing from my side – but if you send me over your admin login details in email
Erik, background images for the Custom Section on my home page no longer show. They did before, but now they won’t show. I’m not sure what changed or what’s causing this. Your help is appreciated. Site is audendar.com. Thanks!
I checked the custom section of your home page, and there’s no background image placement found in the source code.. Please send me your admin login details in email, and i’m gonna check your backend to see what’s happening there. Cheers, Erik
I just bought this template, and I’m trying to import the settings (1.4.3 import options), but when I try to import “demo-1-settings.dat” I get an error message “The settings you uploaded are not for the current theme” – Could you help me with this ?
Hi, thanks for your purchase! Please download the latest (v2.0.6) version of the theme and import those demo files – as it has been updated recently. Cheers, Erik
Dear Erik My Recent Posts and Recent Comments widgets do not show any of the posts I made. It only shows the themes default posts. And some list pages give error like [link removed]
Hello! Before I could help you with this, I need you to drop me a comment from the account you have bought the theme with – as a verification of your purchase. In the meantime, you can also send me over your wordpress admin login details in email, i will need to check your backend to see what’s wrong there. Cheers, Erik
I have a problem importing the demo content to my website (same as darrenlittlejohn above). I sent you an e-mail but still no response.
Hello, thanks for your purchase. I just pushed a theme update (v2.0.6) containing a fix for these broken import links related issue and a few more bugfixes. Currently it’s in the review queue, but you will receive an update notification email from envato – once it’s accepted and ready to download. Cheers, Erik
My blog posts do not appear on Latest Posts Widget, and also comments are the same. And at pagination, the first page loads fine, but when clicking page 2 and onwards, it keeps reloading the first page or leads to a 404 – not found error. Any idea?
Hello, thanks for your purchase. Please see my replies below.
My blog posts do not appear on Latest Posts Widget, and also comments are the same.
I just checked your blog page and it seems that you don’t even have a latest posts widget… Any thoughts?
And at pagination, the first page loads fine, but when clicking page 2 and onwards, it keeps reloading the first page or leads to a 404 – not found error.
It was a theme bug in the previous version of the theme, for now it had been fixed. Please download the latest (v2.0.6) version, and update your site – it will be fixed automatically.
Happy customizing! Cheers, Erik
Hi, after version 2.0.6, post pages problem solved. Thanks. But latest posts and comments widgets problem still continues even though they are active. I changed the status of the demo contents from published to draft, than highlights of the widgets disappeared.
Ok than, please send me over your admin login details in email, and i’m gonna check your backend to see if i’m able to display those widgets. Cheers, Erik
Ok, i just sent. Later on updated version, side menu in dashboard broke. And contact form7 is always asking to update even though it is updated. I dont know the problems are related with theme or not but if it is posible you can check them out. Thanks.
I have just downloaded and installed the 2.0.6 version in a brand new installation of WordPress.
I am following the “Getting Started” instructions, and when I attempt to import the demo content from Demo-3 I get the following error:
Never mind. It looks like everything loaded.
Great than! Is there anything else I can help you with? Happy customizing! Cheers, Erik
Suggestion: your 3 demos each currently have a broken link in the menus. The “About” menu items link to #about but the ID on the section is “author” (in Demo 3 it’s #about-me in the menu link but “about-author” in the section). It’s easy enough for users to fix, but it took me a bit to figure it out.
Thanks for the suggestion, i have already corrected those broken menu links on the demo sites, and added a note of this in the to-do list of the next theme update. Cheers, Erik
Hi, Does ebook selling mean a kind of membership? (not each book’s separate selling) and, can I block download the ebook?( readers can read only in the site, after purchase),
i just wanted to upgrade to the new theme (1.9.x before). i know that all the data has to be typed in again but is there a possibility to get the “text” back from the old version?
where are all those values stored? (i did a backup with backupwordpress).
what i need are all the counter nr, text of authors, price section, features …
thanks for help
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