Discussion on FlatBox - Flat Multipurpose WordPress Theme

57 comments found

ebesa Purchased

Hi I’m trying to install the theme and it says that the file is missing the style.css stylesheet.

PixFort

Hello,
Thank you for purchasing our theme,
- Please make sure to upload the file WordPress zip file NOT the main file which contain extra files (Documentation, Social boxes,...)
- You can watch the theme installation video:
https://www.youtube.com/watch?v=RN3qirwLJuk
- If you still having problems please contact us with your website information.
Kind regards,

Default-user
ebesa Purchased

I’ve downloaded the file a couple times already and can’t find the Wordpress Theme file. Can you pinpoint exactly where the file is located? I unzip the file and see folders for Extra Files, flatbox_pixfort, and Licensing. Don’t see the Wordpress file.

PixFort

Hello,
- The file you are downloading is main file which contain the theme (the folder flatbox_pixfort) and the extra files.
- You can download from themeforest another file which contain only the theme and ready to upload to WordPress (check the download page for the WordPress option).
- If you still having problem you can contact us via the contact form in our profile and we will send you the file or we can install the theme for you.
Thank you,

mahiiro Purchased

Pre sales question : Hi !

I want to create a mutli wordpress site (all the site with the alsmost same content and the same purpose for the same business), can I use the theme for all of the sites of the wordpress multisite knowing the sites have different URLs ?

Thanks

PixFort
Hello,
Thank you for purchasing our theme,
For detailed information about the licensing please check the Licenses page here:
http://themeforest.net/licenses
If you can’t find an answer for your situation, please contact the envato support from here:
http://support.envato.com/

Kind regards,
aduco Purchased

How did you setup the: “Best Flat Theme EVER Made!” page?

I tried to import the xml, but it messes up all the pages, so I can’t find the solution

Default-user
aduco Purchased

Okay thank you. How if I wan’t 5 logos but on one line? Furthermore, can I ‘hack’ abit so that i have more ‘General text’ areas than two?

And is it also possible to add some call to action buttons + change the text of the General text “click here” call to action?

Default-user
aduco Purchased

Is it possible to remove the footer?

PixFort

Hello,
- The instructions in the last comment will make 5 logos on one line, if you didn’t manage to make it, please contact us via the contact form in our profile to help with it.
- The other modifications are possible, please contact us via the contact form in our profile to send you the instructions and any additional needed files.

Kind regards,

I’m considering purchasing this theme but I am concerned that you have not updated your changelog on the Item Details page – although it also says this theme was last updated on July 1, 2014. Do you plan on updating your changelog?

PixFort

Hello,
- The previous updates was to add the “Social boxes” PSD and make minor changes on the documentation file.
- Currently the theme works perfectly without any bugs, and we are ready to update the theme if there is any problem.
- We are planning to release new update with new features in the next few weeks.
- If you need any support we will be happy to help you.
Kind regards,

trentonm11

Thanks for the quick reply. I noticed when viewing the demo theme at around 1000px wide, a few elements were off. For example, the slider content gets cut off at the top, the button and text overlap in the services icon boxes, the iPads and iPhone picture is too high, and the “Get In Touch With Us” button is way off. Also, when viewing on the narrowist width, the social media icons are off. Is this something you will fix?

PixFort

Hello,
Thank you for your feedback, we will test the theme and fix all the listed issues, a new version will be released for any bug fixe.
Kind regards,

Hi! I bought Flatbox and Im trying to install it following your tutorial video. The problem I found is in the zip file, I dont find the flatbox.zip to upload from wordpress like you do in the video, so I cant install it. Pls help

PixFort

Hello,

Thank you for purchasing our theme,

- You can download two separate zip files from themeforest, the first is “main” file which contains the theme but not zipped and extra files, the other file is the theme “flatbox_pixfort.zip” which you upload directly to WordPress, you can download this file from the download page.

Kind regards,

FelixCat07

Allright!! Thnx for the Help!!

PixFort

You are welcome.
Please let us know if there are any other ways that we may be of service, or if you have questions about our products.
We are always happy to help you.
Thanks for choosing PixFort

Ehler Purchased

Hello I have a problem. I have installed your theme and would like to intall your demo content. I usede the flatbox.import.xml and had a lot of failure insatlling the content. All is now mixed up. Then I tried to import all theme options. Bot no where can I find the themeoptions.txt. The videotuturial du not have the same filenames at the downloaded files which is: 1. themeforest-5600020-flatbox-flat-multipurpose-wordpress-theme.zip 2. themeforest-5600020-flatbox-flat-multipurpose-wordpress-theme-wordpress_theme.zip. The last one is the one containg the flatbox_pixfort folder. How to I fix my theme now? Thanks a lot :-)

Default-user
Ehler Purchased

I have now reinstalled the theme, I get a note “This theme requires the folowing plugin: Layerslider. But when I try to install it a note will say that a folder allrady exist?

PixFort

Hello,

Thank you for purchasing our theme,
- The “themeoptions.txt” file is in the main file that you can download from themeforest (It should be the second one which contain the folder flatbox_pixfort ), You can import the theme options by going to appearance -> theme options -> backup options, then paste the code in the Transfer Theme Options Data sections.
- If you get the message “folder already exist” this mean that the plugin is already installed (check if it’s activated), if not please remove the plugin and install it again (in case any problem occurred in the first install).
- If you still having any problems please contact us via the contact form in our profile with your website information.
Please let us know if there are any other ways that we may be of service, or if you have questions about our products.
We are always happy to help you.
Thanks for choosing PixFort

Default-user
Ehler Purchased

Thank you very much

I’m considering purchasing the theme. Is there an option to display blog classic style without a sidebar?

PixFort
Hello,
Thank you for contacting us,
- The classic blog style without a sidebar will be added to the theme in the next update very soon, currently we can send you a custom full-width blog page like the default post and search page in the theme:
http://wenak.org/flatbox/?s=a

Kind regards,
mjbelfy Purchased

Great theme- the text appear animation takes a while show up- how to fix?

thanks!

PixFort
Hello,
Thank you for purchasing our theme,
- You can change the speed of the animation from the javascript files, the speed is in milliseconds in the files “js/site.js” (line 243) and “site2.js” (line 230), the line is:
 jQuery(this).stop(true,false).fadeTo(600,1); 
just change the 600 to any other value.
- If you have any other question please contact us via the contact form in our profile and we will be happy to help you.

Kind regards,
Default-user
mjbelfy Purchased

How do I disable animation? It may not be the speed that is the issue. It may be animation engaging on point of screen. I have to scroll too far on mobile, for the animation to kick in. If I scroll to a certain point on page, there is nothing there- then I have to scroll more, for the animation to kick in and the content to appear. It can be confusing on mobile. How do disable overall? Thank you!

PixFort
Hello,
- To disable the animation please replace this line of code (site.js line 232) and (site2.js line 219):
tiles2 = jQuery(".fadeitin");
with this line of code:
tiles2 = jQuery(".fadeitin2");

Kind regards,

Hi, are the colours in theme completely customisable? I’m want to change the key colours of this theme to a rich purple colour.

Thanks!

PixFort

Hello,
Thank you for contacting us,
- You can change the color of the theme to any color you want using easy color picker.
- There is two options to change theme color, the first is the main color (Header, footer,...) the second is for the secondary color (buttons, headers,...).

Kind regards,

amandiks Purchased

Hi ! I installed WPML to have the website working in both french and english. How can I translate the home page ? It seems WPML doesn’t see the text displayed through the “theme options” panels. Thanks in advance for your help ! Amandine

Default-user
amandiks Purchased

Big release, it works ! The website is working again just like before ! Thanks for your help, this new update is very tricky ! Now, I’m looking at the translation of the home page, I may get back to you afterwards. Thanks a lot ! (I got a bit scared!)

Default-user
amandiks Purchased

Hi again, Back to my initial question about translating the home page. I followed your advise but unfortunately it doesn’t work. In the homepage settings (from Settings->Reading), Wordpress actually automatically update the translated page in english or french. So if I can’t choose 2 different pages (home1 and home2). It automatically adjust it to be (home1-en and home1-fr). I hope my explanation makes sense.

So I tried to a different home page “model” to home1-en and home1-fr. But same problem, it would keep the same model.

I hope we can find a way to make it work. Thanks a lot in advance !

PixFort

Hello,
- Please send us your website information via the contact form in our profile to login and help you with the WPML plugin.

Thank you,

Hey Author!

Installed your theme and it’s not letting me edit the content boxes on the homepage theme setup. (appearance > theme options > home page). The boxes won’t move from Enabled to Disabled per the instructions to drag and drop.

http://imgur.com/Sn4qDE8

Any ideas on how I can fix this?

PixFort

Hello,
- After seeing your website (from the information you provided in your email), the problem is in the javascript files for the theme options (other javascript file in the theme are working correctly), the files may be corrupted, please try to reupload the javascript files at (“utils/admin/assets/js/”) via FTP.
- If you still have any problem or you don’t know how to upload files via FTP please send us your FTP information and we will be happy to help you.

Kind regards,

HRMiracle

@PixFort – message sent :) Appreciate the quick response

PixFort

Hello,

- We just checked the javascript files and the are working correctly, the problem caused from the plugin “Social Slider” which is installed in your website, currently we deactivated the plugin and everything is working in your website.

Please let us know if there are any other ways that we may be of service, or if you have questions about our products.
We are always happy to help you.
Thanks for choosing PixFort

Tammyls Purchased

Hi,

How can I put the little icons that are on the extra menu in the Flatbox preview into my menu? I need this in layman’s terms please!

Default-user
Tammyls Purchased

At the moment it’s showing “69×69” which also shows up elsewhere on my site but not in any of the fields in my theme options, so I’m not sure where to go to get rid of this and change it to something else, or where to get the icon pictures.

Thanks Tammy

PixFort

Hello,
Thank you for purchasing our theme,
- You can set the image of an extra menu item from the same place that you created it in theme options -> Extra menu -> Extra Menu Links
Click on the little arrow in the right of the item and it will open the options to set the title and upload an image for it and set the link.
- If you have any other question we will be happy to help you.

Kind regards,

Default-user
Tammyls Purchased

Very helpful, thanks!

Hello, how can I add the Linkedin profile in the staff section?

PixFort

Hello,

Thank you for purchasing our theme,
- Can you please send us a message via the contact form in our profile to send you a custom file to add the Linkedin link in the staff section.

Kind regards,

Tammyls Purchased

Hi, I’m having a problem using Revolution Slider. When editing slides, under ‘General layout parameters’, I click ‘Edit style’. I can then edit the style options but then can’t scroll up or down within the Edit Style window or drag the window around to make the save changes, or close buttons accessible. The only way to get out of the Edit Style window is to go back in my browser to the main edit slide page. So I can’t save the changes I make to the layers through ‘Edit Style’ and unless I have saved the slide before opening this this window, I lose my changes by having to go back a page. The same thing happens when I preview my slides – I can’t close the preview window and so am forced to go back in the browser and start all over again.

Thanks Tammy

PixFort

Hello,

Thank you for purchasing our theme,
- Can you please send us your website information via the contact form in our profile to check your slider problem.

Kind regards,

amandiks Purchased

Hi,

The menu stay visible at the top when scrolling down on Chrome and Firefox but disappear with Safari. I’d like to have it disappear all the time. How can we fix that ? Thanks a lot in advance for your help.

PixFort

Hello,

Thank you for purchasing our theme,
- To disable the sticky header from your website, please paste this lines at theme options -> general settings -> custom css section:
.flatheader{ position: relative !important; }
.flatheader2{ display: none; }

Kind regards,

pixeltag Purchased

Hi , PixFort

I install the theme and i have issue in Extra menu Preview problem when hover on it icon does not appears like in demo

you can check it on http://blog.pixeltag.net/ thanks waiting for u

PixFort

Hello,

- It looks like the issues caused by editing the extra menu css file “component2.ccs” while you are trying to change the design to RTL mode
. - You can change hover opening value from the same file (‘css/component2.ccs’) line 416.

If you have any other question we will be happy to help you.

Kind regards,

jmanfred Purchased

Hi PixFort

I purchased your template and love it! One question, I want to use the layout for the homepage for some of the menu and child pages I am creating, however I don’t know how to modify each pages content indivudally through the theme options. For example if I have menu page X and chose the template homepage it pulls the content that I have created for the homepage. Is there a way for it to be updated on a per page basis?

Thank you!

PixFort

Hello,

- Currently you can create only two homepages with the homepage builder, but, we will update the theme very soon to add the ability to create unlimited pages with the same homepage sections.

Kind regards,

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