700 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

What is the shortcode to have an area on the page 100% full width? I am not using the page builder and only using the shortcode generator.

I want to create a banner with a background that spans the full width of whatever device you’re viewing from and then add an image and some text there for SEO purposes.

Thanks!

Themewaves

Hello,

If you don’t use the Page Builder then this kind of option is not available.

I suggest you use our pagebuilder this is so powerful and better.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

Please tell if you have video tutorial about how to edit Portfolio elements?

Themewaves

Hello,

Did you watched those tutorial -> http://support.themewaves.com/section/flatco/

I think we don’t have how to edit Portfolio Elements tutorial. But it’s so easy and Portfolio Custom format is located in your backend and you can edit every single elements with the options.

Thanks.

Default-user

Hello, thanks, I am meeting a problem, there is no VIEW LARGE for each single picture in my Portfolio. please check this http://www.pandagiftpackaging.com/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
GoldenLu Purchased

Hello, i want to put a contact form as a side bar in all my product list, pls go to my website for reference: http://www.china-furniture-inc.com/dining-room/dining-chair .....because of the contact form, margin between the first line column and the second line column becomes bigger…is there anything I can do to fix it??

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

the 6 pictures on the left sidebar in my ABOUT US page is invisible?please tell what should I do. www.pandagiftpackaging.com

Themewaves

Hello,

I dont understand your request. Did you chosen the Category? Is there are enough Blog post is on your website?

Thanks.

Default-user

I chose Portfolio on the left sidebar, and the pictures shows on the left sidebar at the beginning, but in recent, it doesn’t work.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
galleryj Purchased

Hi,

I sent an email via your contact page. Just wondering if you got it?

Thanks

Themewaves

Got it.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

1) There is barely any documentation on this theme. I can’t even find out how to replace the logo, change the heading color, etc.

2) I tried registering for your support forum. It accepted my purchase number once and it worked for 5 minutes. It asked for it again and now says that this purchase code is already in use. There seems to be no way to contact you but through Facebook or Twitter as you have no ticketing system.

3) You have shut down the WP 3.9 customizer.

How do I go about getting a refund?

Themewaves

Hello,

1: Replacing logo and Heading colors are located in our Theme Options section. You can find easily change it.

2: Our support forum is maybe little bit buggy but we have updated our plugin and now everything works well.

3: Wordpress 3.9 Customizer is not implemented our theme.

Please contact the envato and why you want to refund. I think our theme documentations are so good. Did you checked our http://support.themewaves.com/knowledgebase/ Online knowledge base?

Thanks.

Default-user

1) Nowhere is there a section on the dashboard labeled “theme options” for Flatco. Can you provide a screenshot to indicate where that might be?

2) “updated our plugin”? Is this something you did last night? As of yesterday, your system would not allow me to re-log in.

You believe your documentation to be good. I searched for simple things like uploading a logo or changing color and find nothing. I have used many themes at themeforest, and I think your impression of “good documentation” is off.

Thank you for your prompt reply.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
galleryj Purchased

Hi, did you receive my email? It’s important we are able to make the changes mentioned. Thanks for your help.

Themewaves

Replied!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
grinono Purchased

is it possible to add custom icones next to font awesome Icons. So they are shown in the icon section of services etc. Or how to set manual icons for this.

Themewaves

Hello,

Service has the option for Custom Image uploading option and you can upload custom any image or icon etc.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
GoldenLu Purchased

Hello, I put the rightside bar container, but still cannot drag anthing to the right side bar…I saw your video and u can do it, dun know what is happening…pls help…thank you.

Themewaves

Hello,

Please use our latest version of theme and wordpress versions both. Then please clear your browser cache.

If that didn’t work please disable your plugins one by one and tell us which plugin is conflicting.

Thanks.

Default-user
GoldenLu Purchased

already solved the problem but it still be strange because i can only drag to the bottom of the container not the right side of the container…but anyway..at least this function works…another question is the post carousel, i set 30words of Excerpt Count but it still shows everything…i am using WordPress 3.9.1 and 3.3 flatco…should be the newest…pls go to my website for reference, this is the post carousel..http://www.china-furniture-inc.com/collections/; same thing in my blog,,i put 50 of excerpt count but show everything…for reference ple come here http://www.china-furniture-inc.com/furniture-tips/ , the plugin i am using are “wp edit; mojo marketplace; jetpack by wordpress.com; hello dolly; custom admin footer text; akismet; contact form 7; layerslider wp”,,,don’t think there is conflict for plugin…thank you for your theme and effort…

Default-user
GoldenLu Purchased

Hello, for reference of the problem of blog and post carousel , pls come here, i just edit my link…http://www.china-furniture-inc.com/blog/; and http://www.china-furniture-inc.com/modern-furniture-collections/

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Your theme update broke my site! Every time I try to import the options code, the options panel stopped working, and so the theme builder wasnt there, so my site was blank.

Themewaves

Hello,

Our theme must be not broke. How did you update your theme? Also did you made customization?

Enable your wp-config.php debug and check again. http://codex.wordpress.org/Debugging_in_WordPress

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
babin101 Purchased

Hi, I just wanted to know, is there a way to get the Yoast SEO plugin to work with this theme? Since this theme uses the page builder, the SEO plugin is not picking up on any of the text or content from the pages. Is there a fix to this? Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is it possible to filter by category with the team element like you can with the portfolio? Where you can have, as an example: “Show all/ Pictures/ People”.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello :),

Thank you for the great theme. I have 2 questions.

1. Can you increase the logo size

2. How do I install the slider? Do you have any directions on this? When I installed the Theme, the slider was missing.

Thanks, Kay

Themewaves

Hello,

Sorry for the latest response. Please install it manually.

http://www.screenr.com/t0bH Thanks.
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

My question above seemed to not have posted for some odd reason.

1. How do you install the slider? Upon installing this theme, the slider was missing. Are their any instructions on this???

Thanks, Kay

Themewaves

Hello,

Sorry for the latest response. Please install it manually.

http://www.screenr.com/t0bH

Thanks.

  • Belgium
  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
JoeVanDB Purchased

Hi,

Great theme and finishing up a project for a client! Just have 1 question; maybe it’s easy but I can’t seem to find it :-)

Where can I choose the menu/navigation for the single portfolio?

Thanks in advance

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
galleryj Purchased

Hi,

Did you receive my latest email?

Many thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
besanson Purchased

Hello, Amazing theme. But I am struggling with the portfolio option: 1) First the page (that is the homepage) that I use for the portfolio, I deleted its title. And in the top right corner it appears the wording (“no name”). How I can remove this?. It is possible to put an email as the entire header? 2) It is possible that the portfolio, does not go to the individual portfolio page? Like a post. Instead when you click on the image in the homepage it goes only to that link. 3) How I remove the heart (i think is for favorites) that appears in the different posts? 4) Can the footer we shorter (it is too “tall”)? Best regards Gaston

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Your theme isn’t displaying properly on Mobile devices. I have created a ticket on your support forum for weeks now and up till now, you have not responded. http://support.themewaves.com/forums/topic/website-width-problem-on-mobile-devices/ What am I to do if I can’t even be afforded normal support?
Themewaves

Hello,

Replied and sry for the latest response.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Spain

Dears Sirs:

I’ve purchased the theme and placed in the server. Everything ok.

But, web I try to place in the server via ftp it seems that something wrong because they say that this file:

“home/dfkkflqw/public_html/test-diana/wp-content/plugins/LayerSlider/static/codemirror/mode/clike/index.html

Contain c code without compilation that can’t be executed,”

Wen I tried to place the plugin in the directory for plugins the server bloqued my IP !!!. Please tell me how can I solve this problem. Thanks.

Themewaves

Hello,

Did you uploaded all files correct? Please try upload your layerslider and maybe the version is old. Please download new version on Themeorest and try again.

Thanks,

verescreer

I think I did. I uncompressed first in my PC and uploaded vía ftp. Anyway I downloaded now again and I will reinstall. I will keep you informed. Thanks

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
Codyecp Purchased

having trouble with shortcodes in posts. Is it not possible to use them in posts? What am I doing wrong…

Default-user
Codyecp Purchased

Also, one other question. Is there a way to make the post title the

header tag at the top (in the header section) rather than the “blog name”??

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