166 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is this a one page theme, or does every site has its own url?

spiralpixel

Hi, every page has its own paged url.

Thanks

Spiral Pixel

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

Great theme, is it possible to change fonts?

spiralpixel

Hi, Yes you can change the fonts from the theme options.

The best thing about our theme options is you can see how it looks before the users do, so you can try out different fonts etc and no one on the front end will see it until you click save.

Hope this helps answer your questions :)

Thanks

Spiral Pixel

familychoice

Thanks for the reply – perfect!

  • Has been a member for 0-1 years

I like this theme. But, I will need to reduce the height of the Header Banner considerably. Is that configurable?

Thanks.

spiralpixel

Hi

The revslider is configured to fit which ever height you input on setup.

The nerve and nivo slider are configured by which ever image you input within it.

So if you input a small height image, it will be small.

Hope this helps.

Thanks

Spiral Pixel

Default-user

Thanks.

Is the theme optimized for page load speed? How long will it take for the first page to load? The demo seems to take a long time.

spiralpixel

Sorry we have not tested it to be honest.

The demo has more on it than the theme its self because of trying to show more, including the options panel to change colours etc.

The page load will be normal I suspect because it uses bootstrap.

At present none of our buyers have said its slow on their sites, most have said the opposite :)

Thanks and sorry I could not answer this question.

Spiral Pixel

Default-user

Thanks. I find that the html version demo loads a lot faster than the WP version. I am trying to decide between the two. Do both have exactly same features or are they different?

spiralpixel

The html is just html and you will need to code everything.

With the WordPress version you have a page builder which helps you achieve everything quickly and easily.

There are a couple of small things which are not within the html version, for instance there is no sticky header in the html version.

The html will always load quicker than a WordPress theme because its not a cms website.

Hope this helps

Thanks

Spiral Pixel

Default-user

Thanks Jo.

Another question – I was looking at Paris and it seems to have the sticky header in html version – am I correct? If so, can you tell me what other major differences do Flati and Paris have? Also, are all the icons included in the html version also?

spiralpixel

Sorry I could not tell you as they are not my themes.

The html versions come from Jo, the designer who sells her own templates which I convert to WordPress.

She is the designer while I am the developer.

I would leave a message on her product comments and Im sure Joe will answer them for you.

Sorry I could not be of help regarding this.

Thanks

Spiral Pixel

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I’m very interested in your theme, but when I test the page load speed of the home page (demo site url), the load time isn’t acceptable (8 seconds using Pingdom and GT Metrix). Is there something I’m missing?

spiralpixel

Hi Sorry we had it in debug mode :)

Please see we are rated at Grade B which is good:

http://gtmetrix.com/reports/wordpress-themes.derby-web-design-agency.co.uk/TP1SG71w

Please bare in mind that our demo is not optimised in any way, its not using any compression plugins like gzip or anything.

If you use compression plugins or caching plugins you will easily get a grade A

Hope this helps

Thanks

Spiral Pixel

Default-user

Thanks for your quick reply. I just retested your theme and it loads much faster now.

spiralpixel

That is only because we took it off debug mode.

Just shows there is no errors because if there was it would have showed the world lol :)

As I say, if you use the compression and caching plugins this theme would be amazingly quick :)

Thanks

Spiral Pixel

Default-user

Last thing before I head over to purchase the theme. When you roll your mouse over an image in a portfolio grid, the center shows a diamond and clicking on it takes you to a lightbox type image. Can that be changed to taking you to the portfolio page? Right now the only way to get there is by clicking on the small text below the image, and it’s not obvious, I almost missed it. I don’t need an image popup, I need to go to the portfolio page.

spiralpixel

We are about to release an update which gives this option.

The update will be submitted later today.

The update will have more functions which include:

  • Added The Premium Layer Slider
  • Added Multiple Makers Within Google Map On Contact Page
  • Removing The Image Over On Portfolio Pages
  • More Shortcodes
  • Plus A Few More Things.

Thanks

Spiral Pixel

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, Great looking theme! Is it possible to change the proportions for the image previews in the grid on the portfolio page? For example, I’m offering a book design service and I’d like to have a more vertically proportioned preview.

Thanks!

spiralpixel

Hi,

Thank you for your kind words :)

The images are not set to portrait or landscape so this should be possible.

Thanks

Spiral Pixel

Default-user

Thank you, good to know.

spiralpixel

:) You’re welcome

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United Kingdom

Really beautifully done theme except for the mobile menu system and that lets it down. I always thought that bootstrap had a rather good native mobile menu, but I guess I am wrong. Two questions ~ are there any plans to do anything about the mobile menu? and do you have any plans to make it WooCommerce compatible?

Terence.

spiralpixel

Hi

Hi, you can turn the menu sticky on and off depending on if you like it.

This theme is completely responsive, Ive just checked it on my iphone 5 and looks fine.

Thanks

Spiral Pixel

spiralpixel

Hi Sorry forgot to answer your second question.

If we get enough requests and sales continue to be good we will be adding woocommerce and a few more things like bbpress etc.

Thanks

Spiral Pixel

terence_milbourn

Its a really great theme. Shame about the mobile navigation. But I guess you can’t have everything.

spiralpixel

Hi, please could you explain, as we are not seeing anything wrong with the navigation, it works great on our iphones, blackberry and nokia.

We would like to know as we will try our best to see what is wrong and fix it.

If you visit the support forums you will see we always listen to our buyers, all our new features have come as requests from our buyers :)

Thanks

Spiral Pixel

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 3-4 years

Excellent theme!

spiralpixel

Thank you :)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

I’m having problems loading the dummy content into wordpress. I also tried to create an account in your support forum and have not recieved the email to login and address me problem with login credentials. Any suggestions?

spiralpixel

Hi can you please give me your email and I will activate your account.

if you dont want to show the world your email, please email us from our profile page :)

Thanks

Spiral Pixel

spiralpixel

I am glad we could fix this for you :)

Thanks

Spiral Pixel

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi Guys I love the look of this theme and want to buy it, theres only one thing I’m not sure of first. On your test demo site under the main navigation bar of all the pages is that cream coloured box with text in it…..for example on the team page it says

“Meet The Team Our Design Collective Web design is the creation of digital environments, that facilitate and encourage human activity; reflect or adapt to individual voices and content.”

How editable in your theme is this box on all pages…..for what i want to do its just a bit to high, also can you have a full width graphic in there instead of text.

One last question also, the general look of the theme i.e the main background, can you change this in the settings to a darker look i.e a dark grey or black background to the theme?

Thank you for any help Matthew

spiralpixel

Hi,

the top section which shows the title and description/quote can be removed or edited.

You would be able to add an image if you input the code.

Because this was intended for text only we did not give the option to upload an image in place of the text but you can add an image by just adding this:

<img src="image url goes here" />

You can edit the colours to a lot of the site, you can choose the colours for the header, text and general theme colours can also be changed, in our next update which we are working on will have a few more customisable options.

For instance you will be able to:

  • Choose A Different Style Navigation
  • Change Colours For The Main Body Section

If you scroll down to the bottom of the product page you will notice we have been releasing updates on a regular basis so the next update should not be far away ;)

Hope this helps answer your questions

Default-user

Hi, thats great thank you. Really that box at the top is fine with a heading in there i think rather than a graphic……if i put just a title in there but got rid of the text underneath it would it shrink the height of that box……or is that boxed area editable in its height anyway as a parameter ?

spiralpixel

Hi, yes the box would shrink automatically :)

Thanks

Spiral Pixel

Default-user

Hi there I just posted on the forum but i need an answer as quick as possible so:

Hi there i just bought Flati and can’t load it when i do via Appearance>Themes>Install it fails every time. Does it need to be installed via FTP instead?

Matthew

spiralpixel

Hi, no you should not need too.

Make sure you download the installable version and not the full documents when trying to install latest theme.

Upload that version to your server.

This should work

The theme is 11.6mb because of all the sliders, page builders etc etc, so if it is failing your hosting company may be restricting your upload using in 1 file.

This should not be the case but we have come across hosting companies only allowing 8mb upload in 1 file.

If this is the case you have a choice.

Either ftp as you stated or ask your host to raise the choke on the file upload.

I hope this helps

Thanks

Spiral Pixel

Default-user

Thanks for the quick response much appreciated. i will double check what files I am using. Thanks again. p.s where do i access the youtube help videos you guys have?

spiralpixel

Hi if you open up your wordpress theme, click on appearance and you will see a link called Flati support.

If you click on that you will find all help files and where to find videos etc.

Hope this helps

Thanks

Spiral Pixel

  • Most Wanted Bounty Winner
  • Referred between 1 and 9 users
  • Has been a member for 5-6 years
  • Sold between 50 000 and 100 000 dollars
  • Exclusive Author
  • Bought between 100 and 499 items
  • Europe

Hi There,

I’ve been using the theme for a while now and I still love it, well done, especially on incorporating the visual content builder! I would recommend the theme to anyone, it’s awesome!

One quick thing though, some images in the admin do break if you’re using child themes, you might want to look into that. I haven’t checked but I think you’ll just need to replace get_template_directory_uri() with get_stylesheet_directory_uri()

Daniel

spiralpixel

Hi, thanks we will fix that in our next update.

Im glad you like the theme and feel so strongly to offer to recommend.

We have released another update today which you should be able to download later today :)

Please rate if you like the theme :)

Thanks

Spiral Pixel

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Bought it on my other account. Loving it. Thanks guys!

spiralpixel

Your welcome :)

  • Bought between 1 and 9 items
  • Canada
  • Has been a member for 1-2 years
bigwax Purchased

Can you confirm that the Portfolio Link field is working? It currently has no effect on what shows up in the VIEW url (however, adding text to that field will display the VIEW button, just not the link)

spiralpixel

Hi can you please explain?

Thanks

Spiral Pixel

Default-user
bigwax Purchased

Ok just so we’re clear, for each portfolio item, the ‘View’ button should link to whatever is specified in the Portfolio Link field (i.e. an external website)?

Screenshots:

Because the ‘View’ button’s url is currently just a mywebsite.com/portfolio/# for each item despite having URL’s in the Portfolio Link field.

spiralpixel

Hi sorry this was a bug, we have fixed and uploaded an update to fix this.

You should get an email from Themforest when they have checked and released the update :)

Thank you for letting us know about this bug.

Sorry for the inconvenience this may have caused.

Thanks

Spiral Pixel

Default-user
bigwax Purchased

It’s working now, thanks!

I just replaced the old flati theme folder with the new one and I’m getting an error that reads “This theme requires the following plugin: Flati Framework.”. I can dismiss it and I haven’t noticed any actual problems with the site, but I figured I’d let you guys know just in case.

I can then click “Begin updating plugin” which gives me:

Downloading update from /home/test/public_html/wp-content/themes/flati-child/ThemeFunctions/plugins/ubl-theme-framework.zip… Download failed. A valid URL was not provided. All plugins installed and activated successfully. Return to the Dashboard
spiralpixel

Hi, this is because you can not update a theme while a child theme is active.

You need to deactivate the child theme first.

Please deactivate and then upload the main theme again.

It should work then

Thanks

Spiral Pixel

  • Bought between 1 and 9 items
  • Canada
  • Has been a member for 1-2 years
bigwax Purchased

Another potential bug (may just be something I misconfigured), but I’m getting a duplicate options for each page in the dropdown menu (960px media query)

spiralpixel

Yes, we have just released a fix for this, should be ready for download soon as themeforest check it :)

Thanks

Spiral Pixel

Default-user
bigwax Purchased

You guys are quick!

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

Installing this theme into a fresh clean Wordpress 3.8 and it won’t complete the install (installing the zip via admin approach).

Keeps giving me the: Are you sure you want to do this? error.

spiralpixel

Hi, if you go to our support site you will see your answer within the FAQ section :)

Our support site can be seen at:

http://support.derby-web-design-agency.co.uk

Thanks

Spiral Pixel

mochajen

Ok, went through whole registration process, went to the Flati FAQ and it’s not there. I’m not updating the theme, this is a first time installation.

spiralpixel

Hi,

Sorry I did not mean FAQ, sorry.

I meant within the forum

http://support.derby-web-design-agency.co.uk/Forum-4/Product-34/cant-load-theme/191/6184186/

This worked for this user.

You will need to login to be able to view this post.

Thanks

Spiral Pixel

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Possible to do a boxed layout?

spiralpixel

Not yet but this is something we are inputting within our next update :)

Thanks

Spiral Pixel

Default-user

any ETA on this?

spiralpixel

Hi, Yes this is still to be released this month.

It is most likely a few days to a week away still

Thanks

Spiral Pixel

spiralpixel

We are about to upload it for release, you should get an email from envato when its been reviewed and accepted for release.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I really like the theme so far. One issue we ran into was that the child theme stylesheet inheritance is incorrect. Attaching c_evolve_media function to the init action calls it before any of the other scripts area enqueued, so the dequeue call does not work. This results in the child theme’s stylesheet being added before any other stylesheet, and since it imports the theme.css, it means that stylesheet is being loaded twice.

The following change to the child theme’s functions.php corrects the issue.

add_action(‘wp_enqueue_scripts’, ‘c_evolve_media’, 100); // c_evolve_media() loads child style.css

spiralpixel

Hi thank you for reporting this, I will take a look

Thanks

Spiral Pixel

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I am somewhat confused. The mobile menu looks shockingly bad in my install, but on your demo it looks great.

Actually looking a little deeper, our mobile menu looks just like this one: http://themes.spiralpixelthemes.co.uk/?product=Flati which IMO isn’t attractive at all.

Can you explain how I can get my menu looking like it does on the wordpress demo?

Thanks

spiralpixel

Hi this is because you need to change the menu.

There are 2 types of mobile menu’s, if you go to your theme options, the customizer and you will see there will be an option to have the bootstrap or the superfish mobile menu.

Hope this helps

Thanks

Spiral Pixel

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • Referred between 1 and 9 users
  • United States

Sorry if this hasn’t already been answered, but will you be updating the Bootstrap Framework to 3.x ?

spiralpixel

Hi, yes as soon as the page builder has been upgraded to bootstrap 3 by wpbaker we will be doing this, without them upgrading the page builder it will not work perfectly in bootstrap 3.

Thanks

Spiral Pixel

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi! I love the theme but am having problems changing some of the theme colors, like the copywrite color, portfolio description colors, etc. Where is the option to change these?

spiralpixel

Hi, glad you are liking the theme.

We would love to help.

Could you please go to http://support.derby-web-design-agency.co.uk and we will assist you there.

Thanks

Spiral Pixel

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi There,

Love the theme! I’m just following up about the inquiry from “ydnic” above. You mentioned the current release would allow clicking on a portfolio image to take you to the portfolio page (instead of a lightbox). Where is this option available?

Thanks!

Jess

spiralpixel

Hi,

You can do this within the admin area, if you go to the theme options within the customizer you will see a section called portfolio Page Options.

From there you will see:

Show Lightbox Effect On Portfolio Main Pages?

You can turn on or off, this way all images will either go to the portfolio page or use the lightbox effect.

Hope this helps

Thanks

Spiral Pixel

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