162 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I’m getting the following warning error when I create a portfolio item. “Warning: Invalid argument supplied for foreach() in /home/content/08/7027708/html/temp/wp-content/themes/flati/single-flatiportfolio.php on line 292”.

Is there something I’m doing wrong on my side or is this a bug in the files?

Thanks!

spiralpixel

Hi, it looks like you have not given the portfolio item a category to go within.

Assign a category and the error should go.

Hope this helps

Thanks

Spiral Pixel

Default-user

Thank you! That worked. :)

spiralpixel

You’re welcome

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

I’m having a hard time figuring out how to create a video gallery. When I create a new page I don’t have the option of selecting the following page template (http://themes.spiralpixelthemes.co.uk/?product=Flati).

Thanks!

spiralpixel

Hi sorry the link you provided does not go to our theme.

Also we have video tutorials which show you how to do everything.

If you go to our tutorials it will show you how to create this.

Hope this helps

Thanks

Spiral Pixel

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I’m confused. I bought the Flati – Responsive Flat Design Bootstrap Template in July of this year. I see you have a new version called Flati – Responsive Flat Bootstrap WordPress Theme. What I had was a wordpress theme. Is Flati 2.12 just an update to what I already have or is it a different product?

Thanks Randy

spiralpixel

Hi, you have purchased from Jo Webs, the html version of this theme.

If you notice, its not the same account, Jo and myself are partners in creating WordPress versions of her great html templates.

Hope this stops the confusion.

Thanks

Spiral Pixel

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hello, pre-sale question, I see on demo website layout in full witdh, possible to manage the theme to have have boxed version?

best regards, Fabrice

spiralpixel

Hi sorry about the delay, because of the christmas and new year holidays we are a little behind and apologies for this.

This will be in the next version which is available this month.

Thanks

Spiral Pixel

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Will you be supporting buddypress bbpress?

spiralpixel

Hi sorry about the delay, because of the christmas and new year holidays we are a little behind and apologies for this.

BBPress we will be in the future, but not buddypress I am afraid.

Thanks

Spiral Pixel

Default-user

I will try to style the theme so buddypress groups look like your portfolio theme.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Awesome theme. Really loving it and super excited to get it set up.

Trying to verify my product in order to get support but I get this error message: “Your username does not match the verified user of this product, Please sign up using the envato username in which you have purchased this item!”

I double checked my user name and email address and I’m using the same one. Am I missing something?

Thanks,

jorgelre

spiralpixel

Hi sorry about the delay, because of the christmas and new year holidays we are a little behind and apologies for this.

Could you email us your email and we will get this activated.

Thanks

Spiral Pixel

Default-user

Hi, It’s been a really long time here and I sent a couple of emails and can’t get help. Any way I could get any kind of response?

spiralpixel

Hi thank you for providing us with your email. The reason why you had a problem is because signed up with the username: Jorgelre instead of the username: JorgeLRE

We have changed your username to: JorgeLRE so please login using the one with the capital letters and you will be able to activate your support.

Hope this helps

Thanks

Spiral Pixel

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I found a tutorial on customising the buddypress directories so they look awesome. Would this be something you would be considering?

http://premium.wpmudev.org/blog/how-to-create-a-custom-buddypress-members-directory/

Cheers,

Johnny

Default-user

Well, I bought this theme.

The plugin RevSlider killed my site. can’t even get much to display

Please contact me at @johnnymestizo twitter

Fatal error: Uncaught exception ‘Exception’ with message ‘fetch –

Query: select * from wp_revslider_settings’ in /wp-content/plugins/revslider/inc_php/framework/functions.class.php:7 Stack trace: #0 /wp-content/plugins/revslider/inc_php/framework/db.class.php(22): UniteFunctionsRev::throwError(‘fetch – ...’, 1) #1 /wp-content/plugins/revslider/inc_php/framework/db.class.php(36): UniteDBRev>throwError(‘fetch – ...’) #2 /wp-content/plugins/revslider/inc_php/framework/db.class.php(124): UniteDBRev->checkForErrors(‘fetch’) #3 /wp-content/plugins/revslider/inc_php/revslider_params.class.php(42): UniteDBRev->fetch(‘wp_revslider_se…’) #4 /wp-content/plugins/revslider/inc_php/revslider_operations.class.php(372): RevSliderParams->getFieldFromDB(‘general’) #5 /wp-content/plugins/revslider/revslider_front.php(28): RevOperations->getGeneralSettingsValues() #6 [internal func in /wp-content/plugins/revslider/inc_php/framework/functions.class.php on line 7

thanks

Default-user

Theme punch advise this version of revslider is old.

The old 3.x is not compatible with Wordpress 3.8

Can you please update to 4.1.4 ?

Or at least send it to me?

Thanks

Johnny

spiralpixel

Hi sorry about the delay, because of the christmas and new year holidays we are a little behind and apologies for this.

Sounds like a read/write permissions issue. Try setting all the plugin’s files to have “755” permissions via ftp in the following directory:

wp-content/plugins/revslider/

Here’s some more information on file permissions:

http://codex.wordpress.org/Changing_File_Permissions

We will be rolling out the new version with the next update, because we have customised the style slightly simply updating will give you a different design so we have to restyle each and every update first.

The new update is due to be released so should not be to long.

Thanks

Spiral Pixel

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years
  • Sold between 1 and 100 dollars
  • United States
cgrapix Purchased

Hey I love your theme, it is great but i have a little issue i have this smile face showing on the left side of my footer and i couldn’t figure how to remove it… here is the link you can check http://blog.celikgrapix.com/

spiralpixel

Hi sorry about the delay, because of the christmas and new year holidays we are a little behind and apologies for this.

Hi, this is a copyright logo, you can remove this by going to your admin area and clicking on appearance, then click on editor.

From there you need to click on the following files:

  • page.php
  • page-blog.php
  • page-contact.php
  • page-home.php
  • page-portfolio-paginated.php
  • page-portfolio.php
  • page-portfolio3.php
  • page-portfolio4.php
  • single.php
  • single-flatiportfolio.php

From there you will need to find:

& copy;

Delete it

Hope this helps

Thanks

Spiral Pixel

cgrapix
cgrapix Purchased

Thank you for help. Another question I want to disable the lightbox effect on images for the blog page and posts how do i do it ?

spiralpixel

You can do this from within the theme options section

Thanks

Spiral Pixel

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Pre-sale question: in the demo when I click on a portfolio image a lightbox opens. Will there be a simple way to change this so that upon clicking on the image the user is directed to the project’s own page instead of opening a lightbox? This behavior will make more sense for the client I have in mind. Thanks and looks great!

spiralpixel

Hi sorry about the delay, because of the christmas and new year holidays we are a little behind and apologies for this.

Yes there is an option in the admin area to turn off the lightbox effect and for the click to go straight to the item in question

Thanks

Spiral Pixel

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

Hi!! Great Template!

Only have a couple questions: 1. Where I can change the “Contact Us Today” button (url,colors,etc)? 2. I was trying to edit the “About” from the dummy content and on the Visual Composer and I only see “Icon Block 2 – icon-bolt” thats it. I think there is a bug. 3. On gallery #2 the image sizes depend on the Image Size itself? Please let me know!

Thanks, Ben

spiralpixel

Hi sorry about the delay, because of the christmas and new year holidays we are a little behind and apologies for this.

If you could go to http://support.derby-web-design-agency.co.uk we give full support from there.

Thanks

Spiral Pixel

Default-user

Ok cool! Great theme by the way!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United Kingdom

Pre purchase question. Can you tell me how to see sub menu items on ipad? On the preview site, if I select blog, it won’t let me select the different layout options? It just reverts to the main blog page.

spiralpixel

Hi sorry about the delay, because of the christmas and new year holidays we are a little behind and apologies for this.

Sorry I am not getting this issue, Can I ask what browser you are using to view this on your ipad?

Thanks

Spiral Pixel

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Spiralpixel -

Flati is a great theme, but the support website is not currently accepting tickets? I just purchased for a client and have some questions. Trying to make a deadline without the support site will be tough. I hope it’s okay for me to post my questions here for the time being: - How do I change CSS (like background for the footer) that is located in ‘flati/css/flatitheme.css’ without losing those changes during future upgrades? Could not override by placing that folder/file in the child theme.. - I’d like to change “flatitheme.css” to something different – if I change the filename, where else do I have to make changes to ensure nothing becomes broken? - How do I remove “Flati Portfolio” and “Flati Support” from the admin left-nav? - How do I remove “Flati Support” button from the Current Theme screen? There are somewhere around 10 links to stylesheets and another 10 links to scripts – can I minify and cache these somehow? Will your theme work with W3TC?

My email address is brandon.tamm@gmail.com if that is easier. I will update this thread once the above are resolved as well for closure and good measure.

Thanks,

Brandon

spiralpixel

Hi sorry about the delay, because of the christmas and new year holidays we are a little behind and apologies for this.

The ticketing system was disabled because people were abusing it, they were emailing us, posting on forum and using the ticketing system so we had 3 times the work so we took the option to disable the ticket system, our support on the forums are still very quick.

Our support site has a forum where we answer within 24 hours, it has been slow over christmas and new year but we are 100% upto date as from today.

Could you please go there and we will assist you in a good timeframe.

Thanks

Spiral Pixel

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
vsvalen Purchased

Hi, I’m relatively new to WordPress. Have developed my pages from scratch in the past. I am absolutely loving this theme! Great features. Lots of bells and whistles that would be very time consuming to implement manually.

I do have a question. I’ve changed my theme colors to shades of green. There are several places where light blue and dark blue show up, and they look just awful with my green. Is there a central place in the css where I can change the blues to greens? I’d have to change it manually everyplace it shows up. Thank you in advance for your guidance, and thanks so much for a great theme!

spiralpixel

Hi,

Could you please go to http://support.derby-web-design-agency.co.uk

We can assist you from there.

Thanks

Spiral Pixel

Default-user
vsvalen Purchased

I signed up for an account but never received my email verification code. Yes, I checked my Junk email folder.

spiralpixel

Hi we activated your account a while back, please could you try again.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Are updates to the Premium Plugins included with the purchase price?

spiralpixel

Sorry for the late reply, I had 2 weeks off but I am back now.

Yes future updates are included, but not included straight away after updates of premium plugins because we need to personally update them on our end to integrate them into our theme.

Thanks

Spiral Pixel

  • Armenia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
nareks Purchased

Hello,

nice theme. I am really having big difficulties to install the theme. I am trying over 6 hours. I even deleted all my past posts, themes and plugins but when i upload the theme I get WordPress error “are you sure you want to do this?”

My WordPress is the latest version, not sure whats the problem, please help if possible. thanks

spiralpixel

Sorry for the late reply, I had 2 weeks off but I am back now.

If you go to our support site, this has been explained and tells how to solve this. You can go to http://support.derby-web-design-agency.co.uk and if you go to the forum you will see someone had the same issue which we solved for them.

Thanks

Spiral Pixel

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hey guys, I was using this but switched to dante for a ton of reasons. I really think you should consider using the pagebuilder that they use in future themes. Just my 2 c

spiralpixel

Sorry for the late reply, I had 2 weeks off but I am back now.

Thanks for letting us know.

Thanks

Spiral Pixel

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

This theme has the spanish language?

Thanks

spiralpixel

Sorry for the late reply, I had 2 weeks off but I am back now.

You can change the language to what you want.

Hope this helps

Thanks

Spiral Pixel

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I noticed the Layerslider version is still 4.6, but Layerslider v5 was released last week. What is the upgrade process for the included plugins – do you include in a future release or do we use wordpress to download the updates? If we use wordpress to download, please describe the process, because the current v4.6 should show the v5 update is available but does NOT.

Support is going on 5 days without responses to questions

spiralpixel

Sorry for the late reply, I had 2 weeks off but I am back now.

This will be in our next release.

Thanks

Spiral Pixel

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Seems like there is no responses to any of these comments nor the support forum?!

spiralpixel

Sorry for the late reply, I had 2 weeks off but I am back now.

We are up to date now and support is 100% on track now.

Thanks

Spiral Pixel

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Referred between 200 and 499 users

Hi, Awesome theme and great design! Does this theme support any e-commerce plugins, such as woocommerce?

spiralpixel

Sorry for the late reply, I had 2 weeks off but I am back now.

Not at present but I am working on woo-commerce.

But cant give a date when it will be compatible.

Thanks

Spiral Pixel

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