An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by josweb
Frequently Asked Questions
I can’t see the responsive version on IPhone.
If you are having issues viewing the responsive theme on mobiles through ThemeForest please visit: http://spiralpixelthemes.co.uk/flati – thank you!
This is due to caching and the ThemeForest frame added to previews.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.