Support for Flatter - Multi-Purpose Theme for Your Creativity

themeton

themeton supports this item

Supported

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from themeton:

Thank you for purchasing my file. Support is not compulsory for Envato authors, but it is provided out of good will. And support purpose is to help to understand how themes are work and direct customers to right way, It isn’t make any customization. So please be patient & respectful and follow this steps how to resolve your issue:

Read the theme documentation, you can get some helpful information from there. Please make sure you are using our theme with latest version and all plugin disabled then please active one by one then problem persist again post request. Visit FAQ page of the theme and check answers Use Forum Search function to find the issue that i resolved before. Please try to find some of similar issue and solutions in Screen Casts. If you make sure all of above steps then post request on support forum.

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Best regards, ThemeTon

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