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How do you do the Video as Background like the Default Home Page demo?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
How do you get the text on your Nivo and Flex sliders??
Hi, I have purchased this theme for 3 clients, It’s a great fully functional theme. But I am having a problem with the Customize page (under Appearance > Customize) When it first loads the page I see all the options in the left nav for a split second then all disappear except Site Identity, Menus and Static Front Page. I am using V1.18 of the theme. It is doing this on 2 out of the 3 sites I have installed this on, the one that it is working correctly is running V1.17.Can you tell me why this is happening and how to fix it?
Is this theme compatible with Woocommerce 2.4.7? Would like to purchase but I see this shows compatible with 2.0.x, so wanting to make sure. Sorry if this has been answered already.
Yes, it is compatible with latest one as well
Thanks for interest by the way
Purchased and you’re welcome!
If you have any further questions, feel free to submit a ticket in our support site
I am trying to limit the amount of posts that display in my blog feed to only be the last 5 or maybe just the last 12 months. I would still like all of the blog posts to be available in the archive. Can you please let me know what is the best approach for this? http://www.discoveractaspire.org/news/
Where do we find what version of Flawless it is that we are running? It’s not in “Appearance > Themes” or on the Flawless admin panel.
Now I see it, in “Appearance > Themes” when you click “Theme Details.”
Yep, you can also check in the top of style.css as well
I don’t have access to account that initially purchased this theme, so I can’t create a support ticket.
I’m working on a site that utilizes this theme. Now we want to change the homepage to look more like the default setup that is shown in demo. How can I accomplish this?
Please note that we only provide support to only ones who can verify purchase and our dev/supporters are only in support site. It’s our policy. Please understand this.
However, per your question, try to look at this > https://www.youtube.com/watch?v=ru1-cZgojIQ
If you have any further questions, please submit a ticket in our support site
Hello, Is this theme’s core functionality still being updated as your latest themes? Thanks
Yep, mostly will be bug fixes and other issue to make it’s compatible with current version of WP. But updating functionality to match with other themes, nope. Each theme will have different point. It’s not all the same. However, this theme is base on our current gen. of framework.
I facing some plugin installation issues,
my support don’t allow me to have FTP access for the wordpress..
Is that possible to send me the following plugins in folders?
- Goodlayers Importer
- Goodlayers Portfolio
- Goodlayers Shortcode
ah~~ i think i found the plugin in the folder~ xD
Please try to increase php max var in your php.ini
This will help
In regards to Font Awesome icons, it only works with some shortcodes. Is it a limited library of the full Font Awesome library?
Hello. We bought this template from another account. So… Everything works fine, but icons disappeared. How do we enable them back? http://crossover.md/
$29.50 for an additional 6 months of support? What kinda BS is that? That’s like repurchasing the theme every year!
Sorry but that’s beyond our control. It’s a new Envato policy. You can read it more here : http://marketblog.envato.com/releases/item-support-policy-and-functionality-launched/ And if you have questions , please go to Envato forum directly : https://forums.envato.com/t/item-support-policy-and-functionality-launched/3619
However, do note that we don’t force you to do that, it’s up to you. You still be able to use the theme properly and for further updates, you still get it for free with no cost. However, to access to support site will follow new regulation.
oh ok, so i am still eligible to receive futiure theme updates correct?
Yes of course, you still get update for free without time limited
Hi, a prepurchase question.
I am currently using your Maxima Theme but we are totally restyling our web presence and this theme looks perfect for our needs.
If I change maxima fo this theme do I have to recreate my pages again?
Thanks in advance
First of all, Thanks for interest
Well, Maxima and Flawless are running on different framework so I’m afraid that you have to re build page structure. You may see how backend of Flawless looks here : https://www.youtube.com/watch?v=agT3T6qIc9E
Thanks a lot for the fast reply!
This is exactly what we didn’t like too much of our current theme: The framework
We are very glad to know this theme is working on a different framework!
Thanks a lot again!
Hi, presale question: We need to have a full-width youtube video running on the homepage. Couldn’t see from the demo if this was possible? If the answer is yes we are looking forward to the purchase. Nice work!
Actually if you see : http://demo.goodlayers.com/flawless/ It’s there: http://take.ms/OxBq0 Also you can enable the player: http://take.ms/zdo0K and increase opacity here : http://take.ms/JrDN1
Hi, thanks for the quick response
The first link shows a slider. What we are looking for is a full width video header – sorry I wasn’t clear on the first post. The video header ability is very important for the project.
Hm, we don’t have video bg for header. However, you may adapt using the section I provided as header of page instead. You can arrange the item using page builder. So you may move it up to the top to use as header. But note that this ability apply to pages only, not post, portfolio post.
Hi, I am currently using your worldwide theme and I would like to switch to this beautiful theme (flawless). However, I noticed that the shortcodes for this new theme are different than for worldwide. Is there any way I can circumvent the need to change all shortcodes by hand? I have over 100 pages, so it will take forever. Hope you can help.
Thanks! All the best,
Unfortunately. this theme and Worldwide are on different framework and you will have to set it up again because page builder is different as well. What will still remains are post and page content in wp default editor only.
Hi, this theme looks great but I have a few pre-purchase questions.
1. Does this come with a child theme?
2. I see there is a sticky menu when you scroll down the page. Can this be removed? If not, will it be centered if using the centered menu header? It currently goes to the left.
3. Am I able to change the color or add an image to the header background?
4. Is it possible to have the slider extend above so it’s visible under the header?
5. Does this come with an event calendar already or do I need to install one?
6. And I just want to make sure, but am I able to change the background image for the full width of each section (row)?
1. Not actually but it can be set up easily. We have a guide in the docuement.
2. Yes, you can disable sticky menu if you don’t like.
3. Yes you can
4. Yes but it’s already under the header as in demo? http://demo.goodlayers.com/flawless/
5. You have to install the plugin. It’s a free one.
Perfect. Thank you very much for the quick reply!
Hello, I wanted to know if there is a way to make the font size of the main menu items larger? I have my logo set to 150×50 and it makes the main menu pages look very small. Thank you
Ok I have posted the question on the support forum. Thank you
Is this theme compatible with PHP 5.3?
Yes it’s fine with 5.3
Thanks for interest by the way!
I bought the theme on 8th of September 2014. Back then, there was no support fee. Now I want to make a question to https://goodlayers.ticksy.com about woocommerce , but it seems I cannot because my license has expired. Paying $41,30 for a single question in support, is way too much. I am totally disappointed with this policy.
Sorry but this is nothing we can do to as we have to follow Envato’s policy… Anyway what’s the problem about it?
I know that there is nothing you can do, apart from mentioning to them the negative comments from the customers.
I am using the theme as main site and I run my shop with the Prestashop platform at http://makemuesli.gr/shop .
I installed woocommerce in order to see how it works and make a new shop under the woocommerce platform.
The problem is that when I activate the woocommerce plugin, many things in Flawless theme are not working (for example, the product carousel is disappeared in mainpage, the progress circle is not working also etc.).
I changed the url of woocommerce to http://makemuesli.gr/shop2 but the problem persists.
Thank you for your time!
Sorry for late reply. Can you try to update the theme first? https://goodlayers.ticksy.com/article/1893/
If problem is still there, please send your wp access through the form in my profile page.
I am using the latest version of the theme, v1.21 you will check it out at the admin panel.
I have sent you the details to log in.
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