This author's response time can be up to 1 business day.
Hi. I have some problems with the Portfolio pages:
1. All my portfolio pages give 404 error – you can check the “Test one” and “Test two” Portfolio pages just below the slider: http://myhealth-guide.org/test/
2. Why is “Test two” not having the same image like Test one? I want them to be the same.
3. How can I add description of the Portfolio pages instead of having these tags. Or another option – can I remove the links of these tags, so that my Portfolio pages have reasonable descriptions, which are not links?
Thanks a lot in advance! I hope that it is ok if I ask some questions, because I cannot find some educational resources, except 4-5 basic YouTube videos.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Can I get a refund and I can send proof of myself deleting files and anything else needed. The theme isn’t working as well as when I first purchased and not happy with what I’m coming out with. Get back to me as soon as possible.
About refund issue, you must contact Envato support directly. We can not do anything about it. http://support.envato.com/
Hiya. Just bought your theme, but can’t see any Woocommerce Plugin after installing. Please advice
For woo commerce, you need to install it separately. > http://wordpress.org/plugins/woocommerce/
does theme support child themes
Yep sure it does
Thanks for interest anyway
Hi is captcha part of forms? thanks
Yep, the form that being used in this theme is ‘contact form 7’ which supports captcha.
| L O G O Phone Email Social Links |
| L O G O |
| L O G O Menu1 Menu2 Menu3 ... |
I don’t want either contact/social bar or the menu to take up the full width of the page, so I can save vertical real estate.
On a mobile device, I’d expect to see it ordered like this:
1. contact/social links
Or #1 and #2 could be reversed if that’s easier.
A feature request for you: could this kind of layout be added to a future release?
Also, can you suggest a CSS change we could apply to enable this kind of layout without breaking the mobile device view?
Hi there – a pre sales question: I need your header layout no.2 but with another graphic roughly the same size as the logo – but on the far right side. So main logo on the left side and second logo on the right
Is this possible? – plus how will this work with responsive views? will the second logo be shown below the main one?
Also do you have the options of adding higher resolution logos for retina devices etc?
1. in this case, you can put the right logo in the place of this caption > http://take.ms/Q1xXd But you need to put as img html code.
2. second logo will be under the main one.
3. Just upload twice width of logo in admin panel. and you will have option to set the specific width. So for ex. upload logo as 400px in width. and put number ‘200px’ for logo width to show on computer.
I heard that this theme was Flawless so we just had to purchase! Looking forward to working with another amazing theme!
Thank you so much! We really appreciate this!
Just installed the theme,,beautiful!!!! One question, “What is the preferred size of the images for the full length sliders and resolution???
You might go with > 1400×570 as in demo site
how can i save the layout what i made just of the page. And use it with new pages.
Like the Goodplayers demo pages.
I must make 70 pages with the same layout. Where can i save it?
Dont say to me thats not supported or not it in this theme?
Sorry we don’t have option to save page builder as template…
In this case, you will need to use the plugin ‘duplicate post’ to duplicate page that you created instead.
This is probably outside any support but off the top of your head is there any reason that the new version of Yoast SEO would not work with this theme? It is not working at all and actually shuts down being able to use any of the admin panel tabs. Also WP Invoice does not work with this theme either we have used that for over a year and never had any issues until we made the change to Flawless. We moved from KingPower to this theme and now both plugins that worked no longer work with Flawless.
Just an FYI Yoast updated and fixed their issue but our site still will not work with WP Invoice.
Never mind there is a comparability mode on by default and it was not working with the theme. No issues with either plugin now. This theme is amazing we rated 5 stars!!!!
In flawless. Individual portfolios have a single style?
Having more than one can be chosen in each case?
Individual portfolios can have the style blog and other tamplates of goodlayers?
1. there’re three style. 1. the one you saw on demo site. 2. description at the bottom instead of right side 3. no description, exactly like single blog post.
2. nope, you can choose only one layout in admin panel.
3. yes, you can have single portfolio post as single blog post. Anyway I’m confuse the sentence > “and other tamplates of goodlayers?” Can you clarify please?
There’s no “translate” option, like the other themes that you have, on the Flawless Admin Panel?
We don’t have that option in new framework. You need localizatoin instead. Try using this plugin > http://wordpress.org/plugins/codestyling-localization/ We already have PO file for you
I need to change the tags “skills” “website” from portfolio items to another things like “size” “colour”... It’s possible?
Hello. I’m loving this theme, but is there really no clone feature for the page builder?? That’s such an awesome, time-saving feature in other page builders.
You can use external plugin ‘duplicate post’ for this purpose
Hope this help
If you got any further questions, please head to our support website.
Thanks. What I was looking for was a way to duplicate/clone page builder elements, like columns, styled boxes, etc. It’s an immeasurable feature to be able to clone an item so you don’t have to apply attributes over and over to similar elements. That’s what is so great about Visual Builder. I really like your page builder, but it totally needs a cloning option.
The Switch Language with WMPL in the top bar with Responsive doesn’t appear. How can I fix it?
Hey how do you get the lightbox effect on the gallery pages? Is it another plugin? If so which one are you using?
Hi GoodLayers Team!
Your work is awesome. I just wanted to report you this. I think I found small bug here: gdlr-media.php file, 221 – line:
$args['category'] = (empty($settings['category']))? '': $settings['category'];
I’m sorry for bothering you.
Thank you! I’ll let the dev to see this.
If you look at my link: http://vestfjord-panorama.no/site/ and try to minimize the browser. First you will see a grey colored field on top of the page (ca iPad size), and if you minimize more (to mobile size) a white field on the top shows. I can´t figure out how to remove or change color on this?
I have a few presale questions about the backend.
1. Is there a demo backend to see/try the new builder?
2. Are there post types for testimonials, personal/team and price tables?
I know they are there in the older Goodlayers Themes, but I just want to be sure with this new framework.
1. we don’t have trial site, anyway you may watch series of video about how it works here > http://themes.goodlayers2.com/flawless/page-builder/
2. we don’t use post type for personnel, testimonial, price. You can put it in page builder directly.
It’s changed in this theme, old themes has testimonial, personnel post type but in new framework, it also has, but we just change the way to use it
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato