197 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
tmtrout Purchased

If I do not want to use the tagline, how do I remove the border that is left?

themesuite

Do you mean the box around the text logo? There is no border around the slogan below the slideshow, so I’m not sure what you are referring to…? If you could show us a screenshot of your problem that would be helpful! Thanks :)

Default-user
tmtrout Purchased

I figured the previous question out myself. But I have a new question:

When I go into the Widgets menu, I am only showing the option of the sidebar, but none of the 4 footer columns are there. I have check to make sure that the Toggle Footer is enabled. Is there another setting I need to enable to show the rest of the widget areas?

themesuite

Just update your theme the latest version, and then clear your browsers cache. Glad to hear you got your other issue resolved. Thanks! :)

Default-user
tmtrout Purchased

I am using Flight with All-In-One Event Calendar Plugin from Timely. When I click an event, a page is displayed with the default slideshow background. I would like to have the background of the details page to be a static image, but it is not a real “page” displayed, so I cannot edit the page template. Is there a way to change the DEFAULT or to create a page that is used for the event display.

themesuite

We don’t support 3rd party plugins aside from WPML and WooCommerce, however we did download Timely and had a look at it to see if there was an easy solution to your problem. It looks like it would take a fair bit of work the way the plugin is setup. I am estimating it would cost around $120 if you wanted us to do it. Unfortunately there is no easy solution, however if it is something that is important and you want us to make the engineering changes just send an email to sales@themesuite.com. Thanks :)

Default-user
tmtrout Purchased

Thanks for the response. Do you know of a calendar/event plugin that would work better with Flight? I am not married to this plugin. Thanks.

themesuite

No problem! :) We haven’t right off hand, the only thing similar was a hotel booking plugin one customer was using, but aside from that we haven’t tested any, or run into any customers using a calendar/event plugin. I’m quite sure you should be able to find one that works though, and likely one that would be easier to customize the Event page background image. If it doesn’t take a lot of time we are happy to try and help you out, so let us know if you have any other questions. Thanks! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

HI, can I remove the header of the page? thanks

themesuite

Yes you can. :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
valor99 Purchased

Dear Sirs,

I cannot stop expressing my gratitude for your wonderful theme and amazing support. Thank you.

Now I have a question for you. Could you please add another feature? What I mean is the possibility to add a YouTube playlist as a video background. If added now, the first video in a playlist is only played. Thank you in advance.

Best regards, Val

themesuite

Thanks Val! We will add this to our list of future updates. :) We will be issuing an update in the next few days for a new Media Grid release, so we will look into what would be involved to add this as well.

themesuite

Hi Val,

We added your Requested Feature to yesterdays theme update, so once you update you will be able to add more YouTube videos :)

Thanks for the suggestion!

Default-user
valor99 Purchased

Thank you, Sir! I really appreciate the work you do! May all your dreams come true.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi just purchased this theme.. I will be making numerous giveaway pages..

ex.. giveawaydogs giveaway cats ect….

and will need to make a new page for each.. Can I do this will designating a home page? I don’t want a stand alone home page at all. don’t need as they are strictly optin pages for giveaways..

Default-user

Meant can I do this: WITHOUT designating a home page.. =)

themesuite

You can just set the No Content option to ON (covered in the documentation). This will just leave your menu on the main page and that’s it (background optional). Then just create pages for each one of your giveaways, and you can customize is page with the Page Builder options we have built-in (to make each page as custom and different as you want – unique colors, pictures, backgrounds etc). Hope this helps! Thanks for you purchase :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Where’s the shop?

themesuite

We don’t have it in our Demo yet, but we can add it for you if you would like to see it before purchasing, just let us know. All you have to do is install WooCommerce and it activates everything automatically. Thanks! :)

themesuite

It has been updated to include WooCommerce in the demo. Thanks! :)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Italy

Hi, couple of pre-sale questions: 1) I’ll have a couple of long menu titles made by 2 words: is there a way not to have the 2 words inline but one over the other so that the menu title doesn’t go over the page content? for example instead of having ESECUZIONI IMMOBILIARI in one line is it possible to display ESECUZIONI IMMOBILIARI with the 2 words one over the other?

2) is it possible to have the whole page content displayed without scrolling?

Thanks!

themesuite

1.) You can reduce the font size to accommodate. 2.) You could customize a page template to do this, or use the Body = None in the themes page options which hides the main body (fullscreen slideshow, video or static background). Thanks for you questions!

iachia

re question n. 2: if I buy the theme can you assist in customizing the page template to remove scrolling?

themesuite

Yes, for sure. We charge $100/hr for whatever time we spend, with a 1 hour minimum. Thanks! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

pre-purchase question: Where are the full codes shortcuts? I saw that the boxes poses no space to put text, only the title

themesuite

Hello, thanks for your question. Can you please clarify what you are referring to, I’m not sure exactly what you mean. :) If you are wanting to see example shortcodes you can find them on the Features page of the demo: http://demo.themesuite.com/flight-wp/

Default-user

:) I do not want to know where I’ll be able to find the codes for example the homepage of the boxes?

themesuite

There is a shortcode button built-in when you are editing a Page or Post that will have a dropdown menu with the options to quickly insert the shortcodes :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

Great Support! thank you

themesuite

Thanks! :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 0-1 years

Pre-Purchase question. What is needed to enable the blogging feature to work?

themesuite

It works out of the box. :) Just set the blog as your Home page if you want your posts to show up on the main page. Thanks for the question!

Default-user

I’d rather have another home page. I meant to ask does it require prerequisites i.g. Buddypress etc.

themesuite

No, it uses the WordPress built-in blog :) No prerequisites..

Default-user
mosesr Purchased

I just purchased theme. I have woocommerce installed and activated with one test product. after the install I did not see the shop page appear. What needs to be done to enable the shop feature. Thanks

Default-user
mosesr Purchased

Cancel Last request. How can I get shopping cart image on menu as in demo?

themesuite

It is just an image, you can download it and then just place the image tag in to the Menu item before the text (ie <img src="cart_big.png" /> SHOP )

Default-user
mosesr Purchased

I emptied out the sample images, I added images to library the images are not appearing in the gallery page. The Media grid documentation does not appear to be the same version used by flight. Not clear on how to repopulate grid in gallery page

Default-user
mosesr Purchased

I figured it out. Once i made a grid all the options appeared

Default-user
mosesr Purchased

The breadcrumbs above the grid did however turned into buttons and not links

themesuite

Hi mosesr – Could you please open a Support Ticket with your website details so we can have a look at this for you? Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Great theme! How can I update the slogan underneath the homepage slider? I can’t find it anywhere. I like the three boxes underneath the slogan as well as it is on the demo. How can I make this happen? I cannot find this option on my front page. Is there a CSS editor box for this theme?

themesuite

Thanks for your purchase! We received your support ticket and have responded to it, if you have further questions we would be happy to assist you there. :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Beautiful theme.

Pre-purchase question: Do you have an example of the theme with a full-page video background I can see?

And will that work without an additional purchase?

themesuite

It’s not really demonstrated on the WordPress demo (we should add a Page showing it). You can see it in the HTML version here: http://demo.themesuite.com/flight/flight/index-video.html The functionality is built-in to the WordPress version and you can set it on a per-page or per-post basis under ‘Custom Flight Options’. YouTube videos are free but if you want to use Vimeo you would have to pay for a Pro account. Thanks for the question! :)

JuryDuty

Thx for the quick reply. Could you put a full-page video background behind the blog? That’s really what I’m interested in.

themesuite

Yes, absolutely… you can have a video background behind blog posts, pages, whatever you want! :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Rich3 Purchased

Hey Guys: I have used your Theme – FLight to build a website www.flyscenic.com, This is a helicopter tour company. everything has been working fantastic. Until recently, orders are being made by clients and processed through authorize.net … everything is fine there, Unfortunately the e-mail orders are not being sent to the helicopter tour company. Which is having guests who have scheduled a flight online show up and no space has been reserved for their flight. I have double checked all e-mail accounts they are receiving other e-mails… just not the ones where orders are placed. Have there been updates or are you aware of any possible solutions

Thanks

Rich

themesuite

Hey Rich – As far as I know there haven’t been any updates pertaining to your problem. Is it WooCommerce not sending the emails, or Authorize.net? Either way I don’t think you are looking a problem with the theme. You should check their Spam or Junk folders. Do you host their website? If so you should look at the logs on the server and that will give you a better idea of what is happening. Do they receive emails from the Contact form on the website? Please let us know if I am misunderstanding why you think it would be pertaining to the theme. I will also mention this to our Development guys tomorrow when we are back in the office and make sure nothing has changed that I am unaware of. Let me know if we can be of further assistance! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jerremie Purchased

Hi love the theme, but does it work on 3.8.1?

themesuite

Yes we always do compatibility testing and updates for new WordPress releases! :)

  • Argentina
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi! Pre purchase question: Is the theme compatible with SEO plugins? Thanks!

themesuite

We don’t support any plugins other then the integrated sliders, Portfolio, WooCommerce and WPML for language translation. That’s not to say it wouldn’t work, but we haven’t done testing to verify support for any additional plugins. We do have built-in SEO for meta information that can be customized on all pages and posts. Thanks for the question! :)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hello ! Thank you for your wonderful theme ! I’m verry happy but something goes wrong :-( slideshows background doesn’t works on mobile devices ! p I’ve tried your solution and overwrite styles-scripts.ph…but nothing happens ! Can you help me please ???? Thank you !! :*) Anis.

themesuite

Hi Anis, thanks for your kind words :) Please open a Support Ticket and our developers would be happy to assist you with this Monday morning when they are back to work (they only work Mon-Fri 8am-5pm EST) Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

does this theme allow video background functions?

themesuite

Yes it does :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
NailedIT Purchased

Hi there!

First: Great theme, I really like it!

I have a question (I’m asking here because this is probably also interesting for other users / presale): How can I activate the comments on a page? Probably needs a little tweak in the page.php?

Thanks!

themesuite

First you need to make sure you have Show Comments enabled under the Flight Option Panel > Blog. You will also need to enable it in WordPress discussion settings. Then copy page.php into the Child Theme and add $blog_options = get_option("blog_options"); to the top of that file.

Thanks for the question! :)

Default-user
NailedIT Purchased

Thank you very much, that works perfect!

I’m sorry, but now I have a short question regarding the lightbox feature. The documentation mentions that you have implemented the prettyPhoto solution. Usually the lightbox feature can be used by adding rel=”prettyPhoto” to the tag, but it doesn’t work. Isn’t it supported or am I doing something wrong? I don’t want to use a media grid for a single image if possible :-)

themesuite

Glad to hear it worked for you! :)

Regarding the PrettyPhoto, just use data-rel=”prettyPhoto” instead of rel=”prettyPhoto”

Thanks again for your purchase!

Default-user
NailedIT Purchased

Thanks a lot again! Also worked perfect! Great and fast support!

themesuite

Super, thanks! We would sincerely appreciate a 5-star rating on ThemeForest (so long as you feel it worthy) :)

Default-user
NailedIT Purchased

Absolutely, already did :-)

themesuite

Awesome, thank you!

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