211 comments found

Hi

I’m sorry about all the questions but my client has specific needs.

The logo at the top needs to be the full width of the box

All the colours such as backgrounds, texts, links and menu need to be changeable from within the theme options panel.

Are all the above possible with this theme?

Thanks

Pete

themesuite

Hi Pete.. Yes, all these things are changeable in the option panel. Thanks for the interest! Let us know if you have any other questions…

Default-user

Thank you – it’s a lovely theme

I truly happy and have no regret purchasing your templates. Our site is almost done. Hope you do not mind. In the contact page. We set up contact form but it seems we do not receive the email but in the contact form it said mail sent. I know this is a stupid question. how to set this up right. Apprecaite really if help will come. Thank you.

themesuite

Thanks for the kind words! :) Did you enter the email address you would like the messages sent to into the Contact settings? It is outlined in the documentation. You can open a Support Ticket at http://suppport.themesuite.com or email also open a support@themesuite.com if you need further assistance! Thanks!

Default-user

Guess what. I figure out myself again.:) I made a mistake. I include mailto: into the email address. Took out the “mailto:” and just input my email address. Now its working. I really appreciate how yoiu guys give a good support. The template are awesome as well people who created it..also awesome. Thank you so much.

themesuite

Thanks!! :)

I have two pre-purchase questions.

1) Are multiline captions allowed in the image galleries?

2) Doe the color scheme options enable me to have black text on a white background at least in the blog and some other sections?

Thanks in advance for any help you can provide. The theme looks beautiful, exactly what I’m looking for if it has the options I asked about.

themesuite

Yes to both. Let us know if you have any other questions. Thanks for your interest!

CrestVFX Purchased

Great theme. :)

Some Questions:

I would like to enable sub menus. I can style them with css after get them to display. Do you know what code I could add the the theme files to accomplish this?

Youtube Embeds (shortcodes) don’t appear to be responsive. Can you suggest any CSS changes I could make to handle that?

CrestVFX
CrestVFX Purchased

The mobile menu also places the sub menu items at the top level -like the fly-out menu. How do I make the Sub-menu Items display in a drop down?

themesuite

The fly-out menu was designed to fly-out, but for mobile we scaled it back to just buttons. As I explained, it was not designed to dropdown out-of-the-box. If you want to customize it with a dropdown menu you are welcome to do so, but this is not something that is included as part of our free support. I wish we had the time and resources to help with these sort of requests, but I hope you can understand that this would be way beyond the $20 in profit we made off the sale of your theme.

If you wish to pay us to customize it then send an email to sales@themesuite.com and we can further discuss your requirements. Thanks!

CrestVFX
CrestVFX Purchased

Email sent! :)

ar10 Purchased

Hello!

I changed the Flickr url in the widget but nothing changed on the front-end. I tried flickr.com/photos/somenamehere and I tried the xml feed address associated with the account.

What are the parameters I need to make this work correctly?

Thank you!

themesuite

You should just have to insert your feed URL under Appearance > Widgets. If that isn’t working for you please open a Support Ticket or email your website details to support@themesuite.com so we can login and have a look.

Thanks for your purchase! :)

Default-user
ar10 Purchased

Yes. I tried. I will email you the details now.

themesuite

Thanks, responded :)

tizrockt Purchased

What’s the difference between Gallery and Portfolio? ANyway after installing the demo content, the gallery is empty ….

themesuite

Gallery just offers an alternative Portfolio essentially. Gallery is powered by Media Grid which is a premium licensed plugin we include with the template. It is a responsive masonry style grid for different shaped images, where-as the Portfolio the images are all the same size/proportions.

We received your email and have responded. Thanks! :)

Default-user
tizrockt Purchased

I’ve to thank you guys!

themesuite

Your welcome! :)

This theme looks awesome! Is there a way to have the navigation under the slider at full screen, instead of the left & slide-out? It looks perfect on my tablet. Thanks!

themesuite

Yes, you just have to change 2 lines of CSS code to disable the flyout menu: Change 1279px to 5000px on mobile.css Line 29 and your-color-scheme.css Line 131 depending what color scheme you decide to use). In a future update we will add this to our Option Panel to make it easier to enable/disable.

Thanks for your interest, let us know if you have any other questions! :)

I seem to be having issues with the footer of the site I’m building for a client. I’ve opted not to include the logo, widgets or copyright text, but the bottom of the footer design seems to have seperated from the rest of the page.

Please see: http://79.170.44.152/sunpalmvilla.com/

Any ideas?

themesuite

Please update to the latest version, this should be fixed in the March 28th version. Updating instructions are here: http://support.themesuite.com/?knowledgebase=updating-the-flight-theme

Thanks for your purchase! :)

viewbyvideo

I updated the theme about 3hrs ago, before I asked the question.

themesuite

Could you open a support ticket (or send us an email) with your website and login details so we can have a look?

Tejasb05 Purchased

Hi,

Purchased the template, and am working my way around into creating a stunning sports site. Thank you for the template!

Quick questions:

1. What does that 3.28 update include? 2. Is there a way I create 2nd level menu options on the side menu. I currently have it set on the left, in the appearance menu option, I’ve tried to place a menu option on the second level, but it does not appear that way on site.

Thanks!

themesuite

Awesome, we would love to see it when you are finished! :)

Dropdowns are built into the sidebar menu (functionality is displayed on the Blog page of our demo site). If you are not referring to the sidebar menu (but you are referring to the flyout menu), there is no integrated way to have a dropdown under the flyout menu without customization to the flight.menu.js and CSS/PHP.

The 3.28 update includes an option to disable the flyout menu and only use the mobile version (which would be easier to add a dropdown to if this is a requirement). Other then that we added a Flickr social icon at the request of one of our users, and we updated the Flickr integration.

Thanks for your purchase! :)

italicpig Purchased

Seems this topic has been covered a number of times on wordpress forums, but I can’t seem to get my Twitter feed working and I’m checking to see if it’s an issue with the theme. (I’m new to wordpress so I may have missed something obvious)

- Neither the twitter footer widget nor sidebar widget work for me. - In the footer widget setting I’ve included my twitter username (with and without the @) and the number of posts I’d like. - I have posted on twitter in the last day or two, in case it’s a date issue (it’s not) - Under Flight / Social I’ve included twitter in Header, Contact and Footer, and provided the URL. (This pops on a twitter square which links to my twitter url, works fine) - In Twitter I have ensured that I’m not set to Private.

Twitter area still comes up blank. Am I missing something?

themesuite

You need to go to Appearance > Widgets in WordPress and add only your username (ie themesuite) with no @ and the number of posts (ie 2). Also make sure the Widget is dragged to the right column of active widgets. If you are still having trouble open a support ticket or send us an email with your website and login details and we would be happy to have a look for you! :)

Thanks for your purchase!

Default-user
italicpig Purchased

Nope, still nothing. I’ll open that ticket.

themesuite

Still haven’t seen your ticket, but I will be watching for it! Thanks :)

add image to “Box”

Hello I am a brand new user of your theme, I am also helping a friend build his site with the same theme. We purchased two separate licenses. The reason we decided to go with your theme is the ease of reading text over a semi transparent background, we played around with another theme that had transparency but no semi transparent layer,reading text was a real pain. Your theme Flight seemed like an elegant solution. The documentation for this theme starts out thorough but by the time Columns,Buttons, Headings, Boxes is reached it seems a little thin. I am not a coder, can you explain in simple terms how to add an image to a box. Have you considered creating narrated camtasia video tutorials stepping new users through the various features of your Flight theme, much like the videos that accompany the Media Grid Documentation? I think this would be a huge selling point. Here is a link to the site I am helping my friend build http://www.nysdco.com/ we did much research before settling on a theme, semi transparency, responsiveness and free support sold us. Hope to hear from you soon.

themesuite

Thanks for your purchases! :) We are happy to walk you through adding an image to a ‘Box’, but the theme Comments form isn’t the place to do it. Please open a Support Ticket or send us an email and we will respond there. Thanks! :)

Also thanks for the suggestion on the video tutorials, we are definitely considering doing this! I think it would probably reduce the number of support tickets as well! :)

Default-user

Right on, I really hope you opt for making tutorials.

I believe you have a support question submitted by me, I will resubmit again using your link above.
themesuite

We have replied to your support ticket :)

Hey I am the guy helping build http://www.nysdco.com/ for Noah Racey’s New York Song and Dance Company. I am also building a site for myself at arlohost.com two more issues I am having are my blog page does not seem to be displaying posts correctly and the static background I assigned it does not show. The other issue is twitter feed in footer is not displaying, here is the link to my twitter page https://twitter.com/ArloRodieck. I entered ArloRodieck into the Twitter Username: box through footer widgets but this does not seem to work.

themesuite

Just replied back, can you clarify which issues are for which website?

Default-user

In regards to arlohost.com – issues 1,2,3 – see ticket

In regards to nysdco.com – login info was provided as requested – see ticket

In regards to both sites – a detailed explanation/tutorial on the proper use of a “box” so that an image and text can be place within it and look nicely formatted.

Thank you

themesuite

Thanks for the clarification, we will have a look at it and update you shortly! :)

chloro Purchased

Hello, I am trying to define my homepage and I have red your user manual, but I don’t understand where I am supposed to find the dropdown menu you mentionned in your guide. can you help me please? I went to Flight>general and didn’t find it thanks a lot.

themesuite

You have updated your Theme but not your User Manual :) We changed this in the newer versions of the Theme and User Manual. It now uses WordPress’s built-in FrontPage setting under Settings > Reading > Front Page Displays. :)

Default-user
chloro Purchased

Thanks for your very effective help. I noticed your responses very kind, polite and respectful. It is rare enough to be noticed. So good luck to you and have a nice day :)

themesuite

Thanks! :)

I have bought this theme, but the menu doesn’t seem to work. My menu is set up and works with other theme, but this theme doesn’t seem to find my menu. Can you please help me?

www.delarosaentertainment.com

if you wish to see what it does…

themesuite

The 3 menus require unique names (outlined in the documentation: Appearance > Menus). The names should be as follows:
flyout-menu
side-nav-menu
footer-menu

If you set the names properly that should fix your problem. Thanks for your purchase! :)

tizrockt Purchased

Hey there, just another quesition I might have asked or not…. so: In Portfolio the newst post is always at the end…not at the beginning. any chance do change that? thanks again: tiz

themesuite

We added this functionality to your website and emailed you. :)

For anyone else interested we have added an option to the Flight Option Panel that will be included in the next update!

italicpig Purchased

I just wanted to say an incredible thanks to the guys at Themesuite. I bought Flight a week ago because it’s beautiful and I love the full screen backgrounds, it was exactly what I was looking for.

Well, not EXACTLY, because ever since I’ve been poking the themesuite support forum over and over asking for this that and the other little thing… “Can I have a toggle for the breadcrumbs? Can I make it so the search page emulates the blog page? Can I? Can I?”

Any issues (which were nitpicks and preference issues more than anything else) were fixed within 24 hours, they updated my site for me, and all the new options I’ve suggested should be available to everyone in the next version. They were polite, responsive, thorough and speedy. And my site looks great, I’m really pleased with it.

Thanks again, guys!

themesuite

Thanks for the kind words!! :)

Can i add a Pay/Donate Now button on this site and News Letter Sign Up?

themesuite

Thanks for the kind words :) It’s probably easier to just cut and paste the code from PayPal, but I’m sure you could use a plugin if you preferred to. If you would like to send an email to sales@themesuite.com we would be happy to email you the Flight Documentation for the theme if it would help you understand how it works and assist you in making a decision.

Default-user

I did buy the theme buy i have some serious issues get it going on WordPress i have sent you a message. Thanks

themesuite

Responded. Blow it away, do a fresh install and reply with your login details and we will setup the demo content for you! Thanks :)

pre purchase question, im using Chrome on win7 and when i select menu left the menu bugs out. Is there a fix ?

themesuite

Can you clarify what happens? It might be caused by the option panel. Try it without the option panel: http://demo.themesuite.com/flight-wp/wp/ and let us know

webjuice12

well the menu seems to stop functioning and spazzes out i have attached a screen shot. This only happens when menu is on the left. I tried firefox and opera still happening :S i thought id let you know… http://www.webjuice.com.au/spazz.jpg

themesuite

This is just a problem caused by our style switcher option panel in the demo, I just manually switched the menu to the Left in the admin panel and it works perfectly. We will get this fixed today, but be rest assured that this is not a problem in the customer version available for downlad (it is a problem with the style switcher on our demo website)! Thanks for pointing this out! :)

This theme looks great! Seems to load fairly quickly. I notice one thing when the pages load though. A number flashes in the top left of the screen before the page has fully loaded, then that number moves down behind he main content. Like when I click on Blog it says Number: 120, or the Gallery says Number: 159. What is this?

I have screenshots if you want to see.

Thanks

Default-user

That’s great to know, look super now. One more question – the gallery is can be created using the Media Grid plugin – can there be more than one gallery? If I had a lot of photos can they easily load within one filterable gallery?

And do you foresee a problem using woocommerce plugin? Thanks again!

themesuite

Yes, there can be as many Galleries as you want. They can also load easier into one filterable Gallery as well. Regarding WooCommerce we haven’t done any testing or integration for it yet, so you may end up having to customize a few things to make it work as desired. We are planning on adding it in the future, but haven’t got to it yet. :)

chloro Purchased

Hi guys! I wanted to translate your theme with the software “PoEdit”, but when I tried to do it, your lang.mo file was empty… did I do something wrong or used the wrong file? thanks for your help!

themesuite

Awesome, thank you! :)

Default-user
chloro Purchased

well, it failed! no matter for me, I don’t need it anymore, but I can’t send you anything, sorry!

themesuite

No worries at all, WPML is the primary translation solution for most users, and Flight is setup for it. :)

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