Support for Flip - Flipping Page & One Page Wordpress Theme

An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, novarostudio, will respond to buyers’ questions and provide limited support through this item’s comments.

Additional information from novarostudio:

Support for my items includes: Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins
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Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Frequently Asked Questions

When we use a google maps in contact us page, it always zoom out? how to fix it?

To fix it, please kindly update your theme to the latest version of the flip theme. you can download it from your download page in themeforest. and then please input a “gmaps” class in your <iframe> tag. so your iframe should be like this :

<iframe class="gmaps" width="100%" height="400" frameborder="0" scrolling="no" marginheight="0" marginwidth="0" src="!1m14!1m12!1m3!1d12096.280090497688!2d-73.995763!3d40.71647500000002!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!5e0!3m2!1sen!2s!4v1392598844136&t=m&z=14&output=embed&iwloc=near"></iframe>

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.