Support for Floyd - One Page Parallax WordPress Theme


bitfade supports this item


Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from bitfade:

All support requests must be submitted to the dedicated External Support Forum

Support for our items includes:

  • Addressing issues related to the actual built-in feature set of each item.
  • Providing updates to ensure continued compatibility of the themes with WordPress.
  • Fixing bugs and reported issues with the item.

Things which are beyond the scope of our support:
  • Customization and installation services.
  • Support for third party software and plugins.