1485 comments found

1. Since the latest update towards 2.9.4, the Facebook share button that comes below each post has disappeared. Can you fix this ? 2. I registered on the Jawtemplates support forum and clicked the confirmation link in the e-mail message but when i try to login on the site it says: “Sorry, no account could be found”. I’ve sent an e-mail about this issue to Jawtemplates earlier this week, but got no answer. Please remedy this.

jawtemplates

Hello,

We are so sorry about your inconvenience.

1 – Please send your URL, WP and FTP login at jaw[at]jawtemplates.com. We’ll look on it.

2 – I cannot find any email from you. Please try re-send it again please. The addres is jaw[at]jawtemplates.com.

Thank you.

If you have some more issues, please feel free to contact us.

Default-user

1. Can you give some pointers what to do, so we can already perform a check of some things ourselves (through FTP, WP, ...). 2. Ok, we’ll do that.

jawtemplates

Hello,

1 – Please check loop-post.php lines 209 – 212. Try debug what is returning this method.
jwOpt::get_option('post_share_fb');
Please check file footer.php lines 113 – 135. Try debug what is returning this method:
jwOpt::get_option('fbcomments_appid', '');

If it not help, please send FTP and WP login, there will be needed a little bit more investigate.

fxslider Purchased

How can I expand the footer section so that it will go all the way across? This styling looks horrible. Thanks for your help. Here is the image so you can see what I’m referring to.

http://s15.postimg.org/k0xkbdlp7/footer.png
jawtemplates

Hello,

Please open file footer.php and change lines 25 -27 to:
<div class="twelve columns">
<?php 
echo do_shortcode(jwOpt::get_option('footer_text', '')); 
?>
</div>

And then delete br tags from your copyright code in Theme Options -> Custom Code -> Footer

http://support.jawtemplates.com/goodstore/web/wp-content/uploads/2015/05/flyingnews.png
Default-user
fxslider Purchased

Hello, It worked. THANKS!!!!

jawtemplates

You’re welcome.

If you have some more issues, please feel free to contact us.

pcservis Purchased

Hello, I still have issues with logo and 728×90 advert in header. This is what I get http://i.imgur.com/ngf2xZp.jpg

If I put acitional code that you told me to. Code is http://i.imgur.com/hxtZEbZ.jpg

Can I have it inline or not?

jawtemplates

Hello,

If you want to show that ads also on mobile phones, please use instead of previous code, this code:
.reverie-header-banner {
    width: 690px;
}
@media only screen and (max-width: 959px) and (min-width: 768px){
.reverie-header-banner {
    width: 470px;
}
}
@media only screen and (max-width: 768px){
.reverie-header-banner {
    width: 280px;
}
}

But bear in mind that your google ad will be cropped. Please use image ad or Google responsive ad.

If you have some more issues, please feel free to contact us. We’ll be glad to help you.

Default-user
pcservis Purchased

How I can get uncropped Google ads? I am using responsive Google Ads

jawtemplates

Hello,

Are you using Smart Sizing of Google Ad?

Please send WP login at jaw(a)jawtemplates.com, we’ll look on it.

If you have some more issues, please feel free to contact us. We’ll be glad to help you.

eliazulay Purchased

Hi, I am using flyingnews theme v2.9.4 and wp v4.2.2, In theme options page I see only white screen, I can’t configure anything. same problem in woocommerce product disply tab – I see blank page, everything else is fine. Please advice. Thanks!

Default-user
eliazulay Purchased

I sent it yesterday, Thanks!

Default-user
eliazulay Purchased

I sent it again now..

jawtemplates

Hello,

I sent the response back to you.

Here is it: I’ve just allowed showing of PHP errors and in Theme Options was this error: Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 598016 bytes)

Please contact your hosting service to increase your server memory.

If you have some more issues, please feel free to contact us. We’ll be glad to help you.

Sorry, i have send message into support system but nothing … My demo can’t work fine.. I would like start the same demo … When i use import into theme settings this is can’t work..

jawtemplates

Hello,

We are sorry about your inconvenience. Can you specify what are you missing there? We unfortunately cannot provide an images from our Demo sites. We don’t have licence for that.

If you have some more issues, please feel free to contact us. We’ll be glad to help you.

andreisss

My slide and sidebar can’t work like into demo.. they are different into home.. Can you help me?

jawtemplates

Hello,

We are so sorry about your inconvenience. The slider issue is really weird. I cannot log into your FTP, please check it. Many thanks.

If you have some more issues, please feel free to contact us. We’ll be glad to help you.

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