ThemeForest

Folio - Responsive Photographers Wordpress Theme

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
troull Purchased

Hi! I have a problem. When i see a page in explorer 7 or 8 the transparent background does not displaying. How can i fix this??

UBL
UBL Author

This theme does not support ie7 for transparency because it uses rgba for transparency.

But for ie8 please go to http://ublsupport.ticksy.com

Here you will find a support area.

Thanks

UBL

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

We have sent you 3 support requests, even been to your website directly and asked for support. Offered to even pay for help. Still not had a single reply from you. not impressed with the support for this theme. Pete

UBL
UBL Author

Hi sorry but its christmas and we are no longer working full working hours untill new year, and we are trying our best.

Please bare with us.

Your requests are not for bugs or anything they are regarding customisation, i will make sure someone looks at it right away and give a response.

Thanks

UBL

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi! This is an awesome theme! I’ve had no problem getting my website up and running with this theme. Plus it was so simple and easy. Thank you!!

One question, is there a good spot that I could put a copyright for all my work on the site?

Let me know your thoughts on this. Thanks!! MM

UBL
UBL Author

Hi, thank you for the kind words :)

Most of the people have made a text widget and put it within the bottom of the sidebar.

Incase you dont know you can do the copyright sign with the copyright html tag:

& c o p y ;

Hope this helps

Thanks

UBL

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Nice theme.

I have an urgent requirement for a model’s website to go live on Monday the 14th (I know it sounds stupid but it’s true!) Your theme pretty much fits the bill.

I am wondering if it was possible to have the portfolio on the any of the page layouts – 1,2 or 3?

I know it’s weekend but it’s urgent so I am hoping to hear from you today. Dreams do come true. :)

Thanks..

UBL
UBL Author

Hi, i am not understanding, do you mean can you have the sidebar on the left, right or center?

Thanks

UBL

UBL
UBL Author

if this is what you mean, with about 10 minutes tweaking we can do this for you. This would only work on the 1, 2 and 3 columns and not the masonry full screen view.

Let me know if this is what you mean, or am i on the wrong path? :)

Thanks

UBL

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I love this theme…

Something happened to my site recently, I can’t figure out what happened to home page and the background slider lost the photos. They are uploaded but don’t show up anymore. It was working but something changed..

What happened? Thanks!

UBL
UBL Author

If you go to http://ublsupport.ticksy.com someone from our support will hopefully find out what has gone wrong

Thanks

UBL

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

Love the template and my site is really coming together on it. Hoping you can point me in the direction of some documentation or give me some more direction on how to use the accordion shortcodes in this template. I have tried a few things and but can’t seem to get anything to work. any help you can provide is appreciated.

thanks

UBL
UBL Author

Please goto http://ublsupport.ticksy.com and we will try and assist you in your query.

Thanks

UBL

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, I’m very interested, but I have a question.

If try to watch the facebook site on my mobile I get; “the page you requested was not found”. Does this mean that the facebook site does’nt work on my mobile.

Like to hear (it’s important for me that facebook works on the mobile) Joep

UBL
UBL Author

This is because facebook does not accept app urls through mobile device. This is unfortunate issue of facebook.

No facebook site templates works on mobiles yet.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is it possible to change the location of the main menu? thanks!

UBL
UBL Author

Hi, do you mean the menu or the sidebar?

In the blog, portfolio etc you are able to choose 3 locations for the sidebar:

far left, left center, right center.

Hope this helps.

Thanks

UBL

  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 100 and 1 000 dollars

I really like it, great job! I wish you success and a lot of sales!

UBL
UBL Author

Thank you for the kind words

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! i activate the folio twitter widget and not appears the avatar pictures? why?

UBL
UBL Author

Hi, please could you go to http://ublsupport.ticksy.com

And one of our support team will help you with your query.

Thanks

UBL Support

alextremps

i still waiting for a solution 5 days ago! the bgs also stop working to!

UBL
UBL Author

Hi, sorry as we do not work weekends by time monday comes we have a backlog on support questions and it takes a day to get through them all, our support is back to normal now and all support questions should have been answered now.

Thanks

UBL

alextremps

ok!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi nice theme. I have a couple of questions:

1. Is it possible to remove the splash screen?

2. Can I have a Home page with a title and the porfolio beneath it?

3. Please can you provide a live client example and also one that is responsive.

Thanks. Tony

UBL
UBL Author

Hi, thanks for contacting us.

Trying to answer your questions:

1. Yes this is easily done

2. Yes this can also be done.

3. Sorry we do not setup custom live examples for users because setting up a site for every users clients would be time consuming, that would be down to yourselves to provide a example demo to suit your clients needs. The demo site as it stands is a responsive setup so should work fine.

I hope this helps and I understood correctly.

Thanks

UBL

Default-user

3. I just would like to see the template working on my cell phone! The current implementation isn’t good. The Portfolio isn’t working correctly – when I click a Portfolio filter such as ‘web design’ nothing happens.

UBL
UBL Author

Hi I’ve checked off my iPhone and all looks good.

The menu and twitter feed then the portfolio item.

Can you please tell me the issue you are having?

If its because you have to scroll down to see the portfolio this can be stopped by just not inputting the twitter feed

Hope this helps

Thanks

UBL

Default-user

Ah ok, I see now that there is a flickr widget and twitter widget between the Portfolio filter and the portfolio itself. I would definitely not want this because I would want the prospects to see our work immediately. So if possible would want those below the portfolio items.

I’d like a home page on on all versions (web, mobile, iPad etc) with headline such as h1 – “Welcome please buy our widgets” and sub-head such as h2 – “Our widgets are fantastic, look at some examples in the Portfolio and get in touch”. Is it possible?

Basically need people to very quickly see my two line pitch in the headlines and some examples of work – with no clicking!

Thanks, Tony

UBL
UBL Author

If you did not have the button home page you could do this using the wordpress pages and do your own h1 and h2 etc.

This template works on the ipad, mobile and desktop.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

there’s a possibity to make faster de charge of images on portfolio? it takes a time to charge.. thanks!

UBL
UBL Author

You can do this in your wordpress.

When uploading to your portfolio you simply do not click on full size image you click on medium which should give you a nice size but give a lot smaller image file size.

Hope this helps.

UBL

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United States

I agree with other posters in this comment area… support is missing. I’m 9 days into a support request thru the support site… no reply to my post.

Another comment on the theme. While I like the theme very much (it’s exactly the look we want) what you see is EXACTLY what you get. The opening page template in the demo has three links into your site. That’s it as far as I can determine. I cannot find a way to add a fourth page. So if you want to use this theme for a narrow application (e.g. Portfolio only) it may be great but if you have a design minded business, having the normal number of pages for a company site can’t be supported from the front page. If you have say 6 pages, you have to conceive a navigation that begins with Three launch points. The other pages will display in the sidebar once you pass the front page.

Bottom line, if support had a 23 – 48 hour turn around, one could ask questions but at this rate its not clear how to change things, if I don’t understand the structure or if the theme is just too limited for my needs.

jc

UBL
UBL Author

Hi, sorry for the late reply, we was without internet for over 3 weeks, the local exchange was damaged with the weather and left us with no internet, and we do not live anywhere near a 3g or 4g area.

We did manage to post this on our profile on this marketplace.

We are now back up and running and are answering within 24 – 48 hours.

Again we are sorry for the late replies.

If anyone has any issues please go to http://ublsupport.ticksy.com and you will be answered very quickly.

Thanks

UBL

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, Great site, just wondering if:

On the Folio Portfolio Masonry page, is there a slideshow function upon any of the images at start up? Or, perhaps a left / right arrow to go from one image to the next?

Also, would the portfolio page be able to cope with 1000’s of photos?

The same question for the blog pages, how does it cope with 100 photos on the one post? Is there a slideshow? Do you scroll down through the photos etc?

Thanks

UBL
UBL Author

Hi Fuiru

In the portfolio section You can make it so you can scroll through each photo at a time with arrows with just a very simple line of code which our support team could give you.

The masonry effect as it stands will not handle 1000’s of images because the page load will take forever.

You can add a pagination to this easily using wp_pagi plugin which will handle this.

We are using this within the blog section of the masonry which can be seen:

http://themeforest.net/item/folio-responsive-photographers-wordpress-theme/full_screen_preview/3427710

Again it would need a little customisation but after that it will work easily with 1000’s of images.

The blog page will easily cope with images because of the pagination on it.

Any website will not cope with 100’s and 1000’s of images on 1 page when loading at once, a pagination of some type is always needed else the page would take for ever to load up.

Hope this helps :)

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