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hi , I am mesut , I have a website which name is www.altyazidunyasi.com and Ih ave big problem , there’s a something wrong ? cant understand , when ? want to open to video , it is going to onother website, it doesnt open the video on the my web website , can you help me plaese ,
Hi Mesut,
thanks for reporting this issue this morning. The template is updated now with fixes. It is not necessary you download the updated files because you have very customized your site and you follow and modified the template as I explained you by mail today.
Thanks for letting me know!
Hi,
I purchased the template a few months ago, everything was working just fine.
URL to my site : www.terreneuveprod.com
But for a few days now, everything is going weird. Images won’t display properly, the Contact page won’t use the CSS infos…
Curiously the bug affects your own live preview of the Lightbox version, and the original template I downloaded from ThemeForest.
thanks for your help, Mathieu
Yes, Mathieu.
Other user reported to me this issue this same morning. I´m going to update the template in order to prevent this. While you can fix it yourself updating in index.html this line (at the header where all the javascript is loaded).
Replace this line: With this one: The problem is that before the template was using the last jQuery version. And now the library was updated to 1.9 and there are some changes, one of them looks to be that $.browser object has been completely deprecated and the template use this object and when jquery founds it, the site breaks.Replacing this you will fix it. And the template will be updated within the next 24/48h (depends on review queue).
My apologizes for this unexpected drawback.
Greetings,
Van.
Hi, I have this problem in the index (capture screenshoot brog.cl/files/error.jpg) the web is www.brog.cl, how I can resolve this?.
Hi,
this is not the correct place for Folio Two Wordpress item. I would recommend you taking a look to the FAQs and screencasts before. Here & here.
I hope it will help!
Hello, I purchased this a while back and everything has been working fine for me except for the contact form? I’ve edited everything correctly and it works when I try it, but I’ve been receiving emails from my site once and a while and they only appear like this to me:
From ,
,
When I try to duplicate it, it doesn’t let me because of the rules set in the script. Any idea what the problem is with this? Thanks!
Hi!
this is weird, please, open a support ticket and we will take a look closer to this issue. The form should be working correctly.
http://vankarwaisupport.ticksy.com/How can I turn off the thumbs hover effect?? I want it to be full light rather than that black.
Thx.
Hi.
you can manage the thumbs opacity and the size from the option panel on style section. Just adjust the slider as. you need. Greetings!
hello , I have problem for mobile phone , When I open the videos on the website which is name altyazidunyasi.com , and it doesnt work , some of phones goes to source of video , and ?t doesnt work , I couldnt fix it , and I dont know how can ? do it , could you help me plaese ?
Hi Mesut,
As I told you by mail several times. You did so many changes on the template and support task don´t cover code revisions to find problems. I have recommend you a lot of ways in order to achieve this by yourself. For example, using Kaleidoscope to compare your very modified code with the original one.
I told you about send me your files in order to review it once I would have time, but it is simply impossible to me to get time fot this by now. I am overloaded with work and as I told you several times, this is not a support case.
So please, try to fix this yourself or hire a developer to help you fixing this.
I think it is very understandable. I try to help so much I can to all of you, but there are situations that they are almost impossible for me from the point of view of timing and support coverage.
Hope you understand.
Greetings,
Van.
wont you do try to find problem on codes ?
Hi Messut,
send me again a mail. A single one, clean. Explaining in detail the problems you have now and a zip with the files you are using right now on your site. I have not time reviewing the more than 50 mails we have and you each time write me from different places and I can´t find now your last contact.
Tomorrow I will take a look to it. Remember, this is not covered by support tasks. I´m going to review your code because I want on my very long work day trip where I have not time for this issues and they are not a support issue. This is a favor.
Just think. If you buy a car and crash it with a tree, you would never would go to the car store to ask for a free car fixing. This is the same. We don´t make customizations and this kind of code reviews as I told you several times before.
So please, take this into account for next contacts. And I can´t assure you I will find the problem you have now reviewing your code. I only will use a code inspector tool to compare your files with the original in order to try to find some buggy code on your files. No more, I can´t rewrite nothing on your files for you because this would need so much time.
Hope you understand.
Greetings.
Thank you for helping , I am really glad you , if you wasnt , ? couldnt fix it , thank you againg , thank you for spending time to me .
Hello it is possible that small preview images in the main page to make it larger.Thanks for your help
Hi!
you can modify this size from custom.js within js folder. There you will find this code around the line 67: Just modify that value in order to change the width you need. Notice that some lines above, you have a conditional that manages the “devices and small screens view”:if($(window).width() < 680){...}Where you will find:
As you can see, it is the same var, but with a different value to show when the site is displayed on screen sizes lower than 680px. Just modify this value to your needs. Easy, right?
Anyway, if you have any doubt about it. Just open a support ticket and I will try to help!
Thanks a lot for using Folio Two!
Thanks for your help
Hi, I just purchased your theme and its great but I am having issues figuring out how to remove or change the color in all the yellow highlights and ornaments. I was able to remove the yellow like under the logo name in the nav and the long yellow bar on the top of the slider with more info, the rest I can’t figure it out. Any tips for this? Thx,
Maria
Hi Maria,
please, open a support ticket and I will help you to achieve this. If you could attach some screenshot about the elements you would like to change the color it would be better in order to have a closer idea about them.
Don´t worry, it is very easy to change any element property using single CSS rules.
Thanks for using Folio Two!
Hi, How can we fix to backtitle.jpeg ? I couldnt do it . When I open the video , Background seems like square by square. how can we fix it ?
?
I’m trying to change the close button when you click the info. I just want it to change to ‘x’ instead of close. Anyhow of doing that? Thanks. Love the wordpress template!
Hi,
I´m not sure if you are referring to the HTML5 template or to the Wordpress Theme. Please, open a support ticket and we will try to help with it. In both cases the process is similar, just in case of tha WP theme you can upload directly the sprite that represent the close and navigations graphics. Modify this is easy, so if you need help with it. We will try to help from the support system.
Greetings!
Hello I have purchased this item few months ago. I used to use lighbox mode. (http://tahirov.net) now I want to use gal-nav-v1 but I have js alert error saying “error loading work”. Please help.
Hi,
are you using the correct template? I mean, with the package are included all the galleries, just select the one you want to use and follow the PDF steps in order to add your own contents. The process is really easy.
If you don´t know how to add your contents, open a support ticket and I will try to help closer.
Just a detail, I have noticed you are using on your site some images/contents that are copyright protected. These contents are only for demo proposals, so please, remove them from your final site. Those images are copyrighted by myself, they are part of my clients works.
Greetings!
Sorry. Now I removed the contents you mentioned above. I think I could not explain my problem. I downloaded the pack, did not edit anything, just tried to open 02-gal-v2 which I think must be something like http://kamchatka.es/themes/templates/folio-series/folio-two/v1_2/advanced/index.html (thumb slides down and the description appears). But I still get the same error “java script error-error loading work”. I know how to add contents, but I guess there are problems with the scripts.
No problem about contents, just to let you know about. I understand if you have uploaded your site you can use to test it, I asked you because you said you were using the site since some months ago, and this issue would not be allowed. I can see that this is not the case, so no problem on this sense
OK, a lot of people has downloaded and are using this version and no issue of this kind was reported before as a problem. So please, open a support ticket and provide a URL with the site working online or send me a zip with your current site in order to try to understand better what could be going wrong on your case.
Greetings!
Hi there, i recently bought this template and now i cant upload the main menu logo correctly it used to let me maneuver the logo but now doesn’t? Its just fixed.
Thanks
Scott
Hi Scott,
I think you are using the Wordpress version, right? I´m answering there asking you to open a support ticket with some info, ok?
thank you for the reply i have opened a support ticket.
Scott
None of my pages and portfolio-elements works in any browser expect google chrome, how can I solve this? www.helenekristiansen.no
Hi Helene,
I have noticed that you are using a Folio Two v1.3. The current version is v1.55.
Seems that there is some javascript error with your installation non related with the theme. So, in this sense, I recommend you updating the theme to the last versions to solve any issue of this kind to be sure.
Please, if you have any other doubt, write on the Folio Two Wordpress Edition thread area, here is for Folio Two HTML5 version. This is important to follow correctly any possible issue.
Greetings!
Hello. I have a question on how to put an ico image on my navigator bar with this template. Is there a way? you helped me modify my web. Maby you remember.
Thanks
Hola Leslie!
of course, I remember you. Just open a support ticket and let me know a little bit more about this and I will try to help closer.
Greetings!
actually i was looking for landing page where user can select which site to visit .
here little idea http://i950.photobucket.com/albums/ad342/hacker2150/123_zps3e5cbf66.jpgplease please tell me if possible i would very grateful to you
Hi mastersquall,
This page is not included with the package you download from Themeforest due to this intersticial page is only for demo proposals.
Anyway, if you are interested, I could provide it if needed. But we can´t help to customize. You would need to add your own logos and images there. The process would be very easy, just replacing the images within the images folder. Other aspects based on CSS would need to modify by your part as well the images.
Thanks for your interest in Folio Two!
Thank you, Sir if it just replacing no problem i can do
will let you know once i purchased it
Hi, I’ve just buy this template, it is really great!
But I have a question.. I would like the left menu to be fixed. I don’t want it to disappear after a few seconds. And I’d like to store it with the arrow if necessary. Can you help me please ? I’m searching in the CSS sheet and I can’t find it! Thx!
Hi Davie,
you don´t need to adjust nothing via CSS to achieve this. Just select the option within the option panel and your navigation will turn fixed (always opened). Take a look to the screenshot – http://cl.ly/image/243j191P3v1S
Hope it will help!
Excuse me, I’m a real newbie. I dont’ know where to find this interface ? This one on the screenshot you sent me, with these option panels etc… Can you tell me where I can use it ? I’m lost with the codes and this it will be very helpfull… Thx!
Hi!
my apologizes, here on Themeforest all the support queries are mixed. And I have realized now that your query is about Folio Two HTML5 template. The screenshot is from the Wordpress Edition, I´m sorry.
In that case, you must to modify some code parts, for this, open a support ticket and I will try to help in this sense.
Hello i want to ask if the hiding of the navigation can be disabled, I really like this template and I wish to purchase but the effect is making me reconsider
thanks
Hi,
Folio Two HTML5 has not an option for disabling directly the sliding effect. Using the Wordpress version just checking an option the sliding effect is removed and the navigation is always opened.
I don´t want to sell the WP version with this comment, honestly, just I think it is a more advanced product in a lot of ways. It is just this.
Anyway, thank you very much about your interest in Folio Two!
Best, Van.
Hi VanKarWai,
I’ve purchased your theme few months ago because i was interesting with your portfolio section. I’ve bought your site just for the portfolio and i’ve integrated it in a parallax one page site. Everything is ok, however i’ve a got problem : when i choose a filter section like for example design or identity the screen scrolls to top, so i’ve got to click on my menu to return on my portfolio section to see the filter. How could i do to stay on the portfolio section without scrolling to top. I hope you understand me…and hope you can help me. Thank you for your answer! Best regards!
Hi,
please, open a support ticket and provide the URL to your site in order we can understand better this integration. I´m not sure about it and for sure we can help to modify these behaviors.
Best!
Hi,
I’m thinking about purchasing your theme, but first, I want to know if it would be possible to change the display size of the thumbnails ?
I find them too small (300×200 displayed as 278×185). Can I easily resize them, for example, in the same sizes you used for your Wordpress version ?
Thanks
Hi TheAlpham,
You can adjust the thumbs size modifying a couple of CSS lines.
In case of using the WP version, you have some simple sliders within the option panel to change the size as you could need. Also you can adjust almost any part of the theme with the option panel. It is an advanced version compared with the HTML5 templete (this item).
Hope it will help and anyway thank you very much aout your interest with Folio Two!