570 comments found

I created the gallery but it doesn’t show up at all.. What to do?

VanKarWai

Please, check the documentation and screencasts in order to have a closer view about how to add your own slides. After this, if you are still in problems with it, open a support ticket and provide an admin user and password to your site.

Cheers!

Default-user

Made a support ticket couple days ago. Please check it out. Thanks.

VanKarWai

Please, provide your ticket ID, I will check it right now :)

sonhiha Purchased

Hi, I need to change the thumbnails in square format, it’s possible, I can’t see the responsive to a similar question in the support and i’m very interesting on it. Thanks in advance!

VanKarWai

Hi snhiha,

please, open a support ticket and provide there the size/ratio you would like to create for your thumbs. We will try to help with! :)

Default-user
sonhiha Purchased

Hi, I’d open a ticket few days ago, number: http://vankarwaisupport.ticksy.com/ticket/273689 thanks in advance!

Default-user
sonhiha Purchased

Hi, there are no answers in the support about my question,..thanks in advance

Hi, is the theme compatible with WP 4.0?

VanKarWai

We have tested the 4.0 version and no problems have appeared. Anyway, I will update the screencasts in order to have a better view about how to add new projects with the new media manager in WP4.0. I´m just seeing some users with some doubts related with this really.

Cheers!

Hi,

I seems like the theme is not compatible with WP 4.0, which means we can’t create galleries. Whenever I upload media, it inserts into the project text box, instead of just creating a gallery…

Is there an easy fix for this?

Thanks a lot!

Hugo

VanKarWai

Hi!

it is pretty weird, please, open a support ticket and provide there an admin user and password to you site. We will check this closer in order to understand the reason because this is not working correctly in your case.

Cheers!

Default-user

I just did, thanks for the support!

Default-user

Do I get an email when you respond to it?

Hi,

i need my page to be in Greek and English. How can i accomplish that? Please advise.

Default-user

you say “qTranslate plugin fully supported”. Installing this plugin i’m ok?

Default-user

As i saw it hasn’t been tested with the latest wordpress release.

VanKarWai

Hi eekostas,

qTranslate plugin is going to be discontinued, check this out. Maybe you will find something interesting : )

Hello, first of all: Very nice Theme, I love it! Seriously. Nice work!

I built my site with it and it’s almost finished. I do have 2 questions:

1. Is there any chance to add another category (like “Type”, “Client”, “Date”..) to the project info? I’d like to add “agency”

2. On your sample page the “about” page has nice typography, yellow lines etc. Somehow I can’t reproduce it with the given tools on the “creating pages” part. Are there any tricks I missed out on so far?

many thanks in advance:-)

VanKarWai

Hi sloantie!

really glad to hear this! :)

Let´s see about your doubts:

1. There is not a easy way to add new fields here, for this you should modify the core files, which is not recommended. First, you would need to add the new field for the option panel and after this adding new registers for this in order to display it within the site. In this sense, I think the best would be to use the po files in order to play with the current ones fields and changing client for agency.

2. Here I don´t understand very well your query, what do you mean? The titles and subtitles should display like in the demo. Are you having some troubles with this.

Cheers! : )

sonhiha Purchased

Hi, I have a question about the time to loading projects,..my ticket num in the support it’s #302755

thanks in advance!

Do or can the photo galleries in this them auto-slide or fade-into the next photo?

VanKarWai

Hi fcandillo,

the galleries have not such kind of option to auto play galleries.

Cheers!

I like your DEMO,I’m very glad to know that you will continue to update this theme, I will buy it, as my company portfolio.

VanKarWai

Hi Eden,

Folio Two is fully supported and you will have access to the support area as part of your license purchase, don´t worry about it.

Thank you very much about your interest in Folio Two! : )

IMPORTANT: NO support provided during the holidays!

Because Christmas and New Year, no support will be provided during the 23nd – 2th of January. Queries during this time will be answered starting at 3th of January.

Happy holidays to all of you!

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