580 comments found

I created the gallery but it doesn’t show up at all.. What to do?

VanKarWai

Please, check the documentation and screencasts in order to have a closer view about how to add your own slides. After this, if you are still in problems with it, open a support ticket and provide an admin user and password to your site.

Cheers!

Default-user

Made a support ticket couple days ago. Please check it out. Thanks.

VanKarWai

Please, provide your ticket ID, I will check it right now :)

sonhiha Purchased

Hi, I need to change the thumbnails in square format, it’s possible, I can’t see the responsive to a similar question in the support and i’m very interesting on it. Thanks in advance!

VanKarWai

Hi snhiha,

please, open a support ticket and provide there the size/ratio you would like to create for your thumbs. We will try to help with! :)

Default-user
sonhiha Purchased

Hi, I’d open a ticket few days ago, number: http://vankarwaisupport.ticksy.com/ticket/273689 thanks in advance!

Default-user
sonhiha Purchased

Hi, there are no answers in the support about my question,..thanks in advance

Hi, is the theme compatible with WP 4.0?

VanKarWai

We have tested the 4.0 version and no problems have appeared. Anyway, I will update the screencasts in order to have a better view about how to add new projects with the new media manager in WP4.0. I´m just seeing some users with some doubts related with this really.

Cheers!

Hi,

I seems like the theme is not compatible with WP 4.0, which means we can’t create galleries. Whenever I upload media, it inserts into the project text box, instead of just creating a gallery…

Is there an easy fix for this?

Thanks a lot!

Hugo

VanKarWai

Hi!

it is pretty weird, please, open a support ticket and provide there an admin user and password to you site. We will check this closer in order to understand the reason because this is not working correctly in your case.

Cheers!

Default-user

I just did, thanks for the support!

Default-user

Do I get an email when you respond to it?

Hi,

i need my page to be in Greek and English. How can i accomplish that? Please advise.

Default-user

you say “qTranslate plugin fully supported”. Installing this plugin i’m ok?

Default-user

As i saw it hasn’t been tested with the latest wordpress release.

VanKarWai

Hi eekostas,

qTranslate plugin is going to be discontinued, check this out. Maybe you will find something interesting : )

Hello, first of all: Very nice Theme, I love it! Seriously. Nice work!

I built my site with it and it’s almost finished. I do have 2 questions:

1. Is there any chance to add another category (like “Type”, “Client”, “Date”..) to the project info? I’d like to add “agency”

2. On your sample page the “about” page has nice typography, yellow lines etc. Somehow I can’t reproduce it with the given tools on the “creating pages” part. Are there any tricks I missed out on so far?

many thanks in advance:-)

VanKarWai

Hi sloantie!

really glad to hear this! :)

Let´s see about your doubts:

1. There is not a easy way to add new fields here, for this you should modify the core files, which is not recommended. First, you would need to add the new field for the option panel and after this adding new registers for this in order to display it within the site. In this sense, I think the best would be to use the po files in order to play with the current ones fields and changing client for agency.

2. Here I don´t understand very well your query, what do you mean? The titles and subtitles should display like in the demo. Are you having some troubles with this.

Cheers! : )

sonhiha Purchased

Hi, I have a question about the time to loading projects,..my ticket num in the support it’s #302755

thanks in advance!

Do or can the photo galleries in this them auto-slide or fade-into the next photo?

VanKarWai

Hi fcandillo,

the galleries have not such kind of option to auto play galleries.

Cheers!

I like your DEMO,I’m very glad to know that you will continue to update this theme, I will buy it, as my company portfolio.

VanKarWai

Hi Eden,

Folio Two is fully supported and you will have access to the support area as part of your license purchase, don´t worry about it.

Thank you very much about your interest in Folio Two! : )

IMPORTANT: NO support provided during the holidays!

Because Christmas and New Year, no support will be provided during the 23nd – 2th of January. Queries during this time will be answered starting at 3th of January.

Happy holidays to all of you!

Hi is this theme compatible with Wordpress 4.1 ?

Default-user

Will there be any more updates to this theme? It hasn’t been updated in over a year.

VanKarWai

Hi!

yes, we have it running in our dev install and no others user have reported any related problem.

About updates, the theme has not received new ones because it is totally stable and no new features are going to be included. The portfolio offers a good bunch of options at this stage. This is the main reason.

Of course, the theme is totally supported and in case you could have any related doubt, do not hesitate to contact with us using our support area.

Thanks for using Folio Two! :)

hi, i am interested in purchasing your beautiful theme, but first i want to know dose your theme support dummy data , i mean .xml file to import dummy data.

VanKarWai

Yes, we provide a XML file with dummy contents : )

I could not find sample data file in my package, how can I get that?

Default-user

I didn’t get any email as yet, can you advice ?

VanKarWai

I have resend it the mail again to your mail. Let me know if it is ok now : )

Default-user

I got you email now but it doesn’t contain any attachment. I don’t know what’s going on, I have been trying to get hold of simple file for a week now.

I have been trying to get hold of sample data xml file for more than 7 days, but quite pathetic response. I have been told that email is sent, first they was not email then I got email which has NO ATTACHMENT. Is this rip off or what?

VanKarWai

Hi Muhammed,

I have attached the file to the mail two times, but for some reason is not correctly working. I´m gonna try with WeTransfer (you should receive the mail soon). But just notice that we don´t have the obligation to provide the demo content, it is something that we provide in order to help to have a first starting point. In any case, we include with the theme a very detailed documentation to help you to create YOUR OWN contents, this is how works the most of the themes all around internet. So, I will ask you please some patience if something is not working well in this sense. It is just that.

Thank you very much,

Van.

Eneen Purchased

Hi,

I’d like to know if it’s possible to set theme that in mobile mode there will be only one column of thumbnails, not 3-4.

Best regs. Alex

VanKarWai

Hi Alex,

you could do this, but you should modify the main javascript file. It is a very easy modification and I could help with.

Anyway, thank you very much about your interest en F2! : )

I have problem for space lines in the fonts. Can not insert the small fonts in “Homepage Project Title” and “Font, Project Title Font”

Look: http://tinypic.com/r/16iv5nb/8

how to solve this? since version 1.4 I have this problem. please help me.

Else, is there any chance I put different colors in the thumb? or is there any plugin for that?

Thanks

VanKarWai

Hi!

this is not because the version, it is because the font you use. F2, by default, uses in this element a CSS rule > letter-spacing to modify the kerning. So, in case you want to modify this, you just need to apply your preferred kerning to this element using the custom CSS field for this.

In case of the thumbs, I don´t really understand well what you mean. Do you refer to the hover?

Default-user

Thank you for your quick reply

Frankly i do not understand absolutely nothing css, sorry for that. is there any other way? or some CSS code that I can paste?

I was referring to the homepage thumbnails title background color, i change different colors in the thumb, is there any way to let different colors for each thumb?

thanks

VanKarWai

No worries, you just need to add this custom rule to your custom styles within the theme options > General:

.gal-v2 #work-detail-wrapper #work-gallery h3 { letter-spacing: 0; }

With this you will “reset” the kerning for these elements.

I hope it will be useful! :)

Hi, do you have an updated video tutorial on how to use the theme with the latest version of Wordpress? Would really appreciate even a simple screencast on how to setup the portfolio. Thanks!

VanKarWai

Hi! There is not any video tutorial about it, but you can see the new UI within the documentation and how to work with it. In case this is not enough for you and you need a screencast about it, just let me know and I will prepare some video for you.

Cheers!

Hey there, really love the theme. I have one question though. For some reason I don’t get the implementation of the videos to work. I read the documentation and saw your youtube videos, where you create a gallery inside a new project. But for some reason I am too stupid to get this to work. Is there any way that you can help me?! Thx and Cheers Jan

VanKarWai

Hey Jan!

Make sure that you are adding your video URLs without https headers. You must to add the URLs like http.

In case you try this and you are still in problems with them, just open a support ticket and I will check this closer in oder to help better.

Cheers! :)

Hi VanKarWai, I opened support ticket , please take a look #419815

help me

Best

by
by
by
by
by
by