VanKarWai

VanKarWai supports this item

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This author's response time can be up to 2 business days.

583 comments found.

773c

773c Purchased

I have updated the theme and now my portfolios do not link, it has an error saying ‘error loading work’ www.773c.co.uk

Hi 773c,

please, open a support ticket and provide there an admin user and password to your site. We will review this issue in order to understand better this.

Cheers!

Does it work on Wordpress 4.5?

Hello seekman,

Folio Two is working normally with Wordpress 4.5.2.

Thanks for your interest in our project! : )

Hi! I’ve purchased the item a while ago and I’m pretty happy. The only issue I can’t solve is adding a video after uploading it to the media gallery in a custom size. If I specify certain size it doesn’t appear at all, if I don’t it’s too small (480×270). I would like it to be 1290px. Am I doing something wrong or is it not possible at all? I followed your video on youtube and tried almost everything. Thanks a lot. Patryk

Hey Patrick!

please, open a private support ticket and provide there an admin user and password to your site in order that I can check the way that you are setting the sizes and I´ll let you know better.

Cheers! : )

Hi Van! Thanksthe quick reply, unfortunately I can’t submit a ticket as my support expired. I haven’t submit any problems during this period so perhaps you’ll be kind enough to help regardless. If that’s the case can you give me your email so I can send you the details?

Thanks a lot, Patryk

Sure thing, Patryk. I´m sorry, I didn´t realize about the support badge. Just write me using the contact form in my profile and I´ll back to you as soon as possible : )

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