559 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi… I have a question. I would like the little row of thumbs under large photos (i.e. thumbs which let you preview other images within a gallery) to always stay up, instead of first appearing as the three gray dots which need to be rolled over to reveal the thumbs. Is this possible and how can this be done? Thank you for your help!

VanKarWai

Hi Chris,

please, open a support ticket and we will try to help with this detail.

Cheers!

  • South Africa
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, i love this theme.

With the new version of wordpress 3.8.1 The steps for adding images to the project slider are different now, compared to the screencast. When creating a new project, I click on add New Project, put in the title, put in some text, fill out any other relevant fields. I click Add Media, I upload the file for the Featured Image. Set it. Upload the rest of the slide images, click Create Gallery. If I don’t set Insert into post, it doesn’t work. But now, when I go to the project item from the website, view the slides, all is fine, click on the text button to view the project info – there is now a thumbail of the gallery. Is that supposed to be there? Its not there in your screencast, but that could be because the screen cast is outdated.

VanKarWai

Hi sherissar,

I have not updated the screencasts because the process is almost the same, the only part that has changed it is the UI and only a little. But the process to fill the galleries is completely the same.

Please, make sure you are not clicking the “Insert into post” button when you have finished of uploading your slides/items. You just need to close the media manager once you have finished uploading them.

In case you could need support/help with this, just open a support ticket with an admin an password to your site and we will try to help with.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

When I try to upload an image to a project and the button doesn’t work (nothing happens) and i cant upload any images. Is there a fix for this?

VanKarWai

Hi Jeff,

please, make sure you are uploading your slides correctly, take a look to the documentation and screencasts in order to have a closer view about this process. There we explain that, when you use the media manager and you upload your images, you don´t need to click the “Insert into post” button. Just close the media manager once your images are uploaded and there will be published into your gallery after saving the project page.

In case you have any doubt about this, please, open a support ticket and we will try to help closer.

Hope it will help.

Cheers!

Default-user

Thanks. The button wasn’t working at all to even upload an image. I updated the theme and its working fine. Thanks!

  • South Africa
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hi, is the theme compatible with WP3.9?

VanKarWai

Hi!

we have not found any problem with it by now. In case you would find something, please, do not hesitate to open a support ticket in order to review any related detail.

Remember to backup your DDBB before any important WP upadte as they suggest before installing it.

Greetings!

  • Exclusive Author
  • Has been a member for 2-3 years
  • Greece

Hello i’ve got a few pre-order questions. 1) Like i see on the homepage all the project items have the same size.. can i define size for each item? Also im guessing i can add external links on each project right? 2) Also after clicking on a project can i preview the images in it like on the homepage (a lot of square previews, not full sized images)? And then when i click on the image it should show the full sized image.

if you did not understand please let me know.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Lovely Theme, one little question, if i want to remove the filters from my navigation where would i be able to do that? So that it always shows all of my work.

VanKarWai

Hi Isaac,

you can easily disable these filters just opening your portfolio page within the option panel and at the bottom of the page options you will find this one: “Hide project type filters menu”.

Just check it in order to hide the options.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello I want to implement the slideshow but it does not work pourvez you give me your opinion. thank you

VanKarWai

Hi!

please, open a support ticket and we will help closer with this. I guess you have read the documentation and check the screencasts, right? It this is the case, let us know via our support place.

Greetings!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Your comment was added

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, congrats for the great theme.

Could you please advise if the thumbnails (featured images) have specific size or it can be adjusted? also, can we choose how many columns on the home page can be displayed? On the demo there are 5 columns.

Finally, i won’t have any problems using this theme under Greek language, correct?

Thank you in advance, Konstantinos

VanKarWai

Hi Konstantinos,

you can adjust the thumbs with a slider handler directly from the option panel, in this way you can set the size for your thumbs. Depending on this size, the theme, having into account the screen size where the site is displayed, will display more or less columns.

For example, if you add a big size for your thumbs, something like 960px of width, you would see 2 columns. With the current size you can see in the demo, you see 5 columns because the set size.

In case of the language, the theme is ready to translate via .po files, the standard method to translate Wordpress themes. You won´t have any problem with greek language (it depends on the typeface you use as well)

Anyway, thank you very much about your interest in Folio Two.

Have a nice weekend! :)

Default-user

Great! Another question: if i do not want to use the twitter feed on the news section shall the posts will keep the same part of the screen or they will cover the twitter side as well?

VanKarWai

If you remove the twitter feed you will need to pass some custom css to make the news area cover the whole width. We can help with this in case you don´t know how to edit this element via our support area.

Greetings!

Default-user

Just purchased it! I’ll create ticket(s) for anything i want. Thank you! Greetings from Greece!

VanKarWai

Great! Let us know, we will try to help as better as possible!

Greetings from Spain :)

? Support Area ?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Van,

I am having a problem with the theme. I bought it for a wile and a few months ago i realize that add media is not working.

When i create a portfolio page and want to insert some photo the add media simply dont answer… i press it and nothing happen!

Thanks

VanKarWai

Hi Carla,

are you using the last version of the theme? We updated some few weeks ago in order to adapt it to some changes that came with WP3.9. If you are running WP3.9 and some old Folio Two version, it is possible you could have troubles of this kind.

So please, make sure that this is not the case. If not, please, open a support ticket and we will review this closer.

Nice to greeting you again! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

It seems I can’t install the latest version of this theme with Wordpress 3.9.1.

It shows WordPress Failure and asks:

Are you sure you want to do this?

Please try again.

VanKarWai

You should have not any problem installing the theme, so please, open a support ticket and provide and admin user and password to your installation in order we can check this closer.

Greetings!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Van,

I would like to purchase FolioTwo and i would like to know what does it mean the feature: No High Resolution.

Is there some upgrade that can be downloaded to improve this lack?

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi,

thanks for the wonderfull theme!

I have only 1 problem, my email adress is very long and is running over the contact form. I prefer to have only the contact form and not the email showing if possible if not how can i replace the contact form slightly to the right?

THANX!

(http://www.incrediblepeopleproductions.nl/?page_id=31)

VanKarWai

Hi!

you could get rid off the mail from your contact area using the following custom rule:

#contact ul { display: none; }

This will remove all the contact data in the area and only will display the contact form.

Very glad to know you are enjoying with the theme. Very nice the results with your site! :)

Greetings!

Default-user

Thanx for the quick help!

Default-user

1 last question….how can I align the form in the center which div should i change?

VanKarWai

Hi!

you can try this:

.page-id-31 .section-wrapper { width: 610px; }
.contact-form { margin: 0 auto; }

This should help to centering your contact form in your contact area.

Let me know if you could have any doubt, ok?

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
alex35 Purchased

Hi,

I would classify the different projects of my portfolio. Is this possible? In “Edit Project” I change the order for the portfolio in the order I want but it changes nothing. In summary, if I want to add a project but put last on the list, I have no choice but to recreate all my projects portfolio?

thank you

VanKarWai

Hi Alex,

please, check this out this part of the documentation. Here you will find the WP native method to sort your projects and a recommended plugin to work in this way.

Hope it will be useful! :)

Cheers!

Default-user
alex35 Purchased

Great thx !! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Hi — I know your support system does not take custom requests, so I was wondering if its even a possibility (if paid)? I am looking for a certain kind portfolio page, but would rather keep this theme and not switch to another just to get that type of page.

Thanks, theme is awesome and always had great support.

VanKarWai

Hi!

I´m so sorry about this, but as you know, we don´t provide customizations of any kind for our themes. Support tasks only cover general doubts and little tweaks. But you can check with Elto services in order to help with this. Or, of course, hiring a dedicated developer for this.

Hope it will be useful! :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I really like this there. It is pretty much everything i want, BUT… I was wondering if you have considered the mobile layout in regards to the grid. I currently used the HEAT wordpress theme. When you go to mobile (i.e. phone primary. the grid moves to a column layout in which the thumbs are still quite large and visible where as this one seems to retain the original view but well smaller like we have zoomed out. I am not criticizing as i could not create such a great them as yours myself, but I figured I’d throw this out there. It’s my only hesitation really.

VanKarWai

Hi aszyszkowski,

you could modify the mobile grid presentation in a very easy way just with some javascript modifications within the main file. Just changing a single code line :)

Thanks a lot about your interest with F2!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
sonhiha Purchased

Hi, there is some way to mantinance the top-title-bar visible in the “fixed left navigation”? what I can change? thanks in advance!

VanKarWai

Hi!

I´m not sure what would you like to modify here. Do you mean to insert the top bar within the main navigation?

Default-user
sonhiha Purchased
Hi, yes like the screenshot, the 2 bars, top bar and slide bar in fixed navigation. Thanks (the tickets in the support that I have, I must asking here or there are well?) thanks! http://www.tecnos.cat/ampa/wp-content/uploads/2014/07/screen.jpg
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
sonhiha Purchased

Hola Van, Estoy intentando poner los filtros del portfolio en la cabecera y en linia, además bajando todo el grid de los proyectos para que no quede en la barra lateral, me podrias ayudar para saber qué código tengo que modificar?

gracias

VanKarWai

¡Hola!

por favor, abre un ticket de soporte y trataremos de ayudar con esto. Ten en cuenta que no realizamos customizaciones de ningún tipo, por esto, agradeceríamos que adjuntaras una pequeña captura de pantalla para hacernos una mejor idea acerca de cómo te gustaría mostrar los filtros e intentaremos ayudarte con ello.

Muchas gracias por usar Folio Two :)

Default-user
sonhiha Purchased

sí, perfecto gracias

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
sonhiha Purchased

Hi, How can I remove the works scroll down, when I’m in the sections like “about, team…”...i don’t want to scroll down to works,...only when I click the close button…it’s possible? ...i opened a ticket…but no news about other questions…please? thanks in advance!

VanKarWai

Hi sonhiha,

this option is not possible, as you can see within the demo, the theme works in this way. Each time you open a section or project, the other projects are under the scroll area.

Anyway, we will check your support ticket and we will try to help closer.

Cheers!

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