560 comments found

CZOO Purchased

I have implemented a WP with the folio-two theme. I works perfect. However, not the front-page on mobile. I cannot scroll down. It keeps staying snapped to the top. Can you help me with a solution.

The site is: www.montgomery.dk

Looking forward to hearing from you.

Best regards Charlotte

VanKarWai

Hi Charlotte,

I noticed you are using v1.3 on your site. I would recommend you updating the theme to v1.4 in order to get a correct display on iOS.

That issue appeared when iOS was updated to iOS6 with a Safari review. Here changed some behaviors we needed to fix before due to deficiencies with Safari and after updating these fixes started to turn in some problems. So with v1.4 some weird scroll behaviors, specially for Safari iOS6, were fixed.

Anyway, if you need closer support, please, and we will try to help with anything.

Off topic, we have a little list/showcase with cool sites using Folio Two. Would you like to joining the list? I really like the look and feel you got it it those interstitial projects on the grid and general color scheme. You can take a look to the showcase here – http://bit.ly/RBmMei (we can talk about by mail if you prefer it. You can write me using the contact form in my profile.)

Greetings,

Van.

HI There, I just purchased v.1.4 and noticed in the Folio-Two dashboard section there is no longer area for modifying the left/right and up/down position of the logo and navigation menu.. I had to upload also my own logo by replacing the file in the ftp, could upload this through dashboard as the feature was no longer there.

I am also finding this theme not to be responsive.. when I call it up on my smartphone screen I cannot move or navigate anything, the top bar is not showing (only get the [x] where image should be) and the word “FOLIO//” shows up where the thumbnails should be (this is my first menu page. Thank you AC

VanKarWai

Hi mplacerda,

you have a option for upload directly your logo from the dashboard. This option is available since the first version of Folio Two.

Now, if you read the attached documentation or take a look to the screencasts, the options for modifying the placement for the logo and general menu or even translate directly the tags for the menu are included inside the widgets section on WP dashboard. Now these options are grouped inside the menu widget in order to make easier to edit everything about menu just in one site. Please, read the documentation.

Folio Two is completely responsive, since the point of view of the screen size or from devices. The theme responds different if the theme is displayed in a desktop environment or in a mobile device. It is truly and fully responsive.

After taking a look to your site, I must to say that your problems are due to some modifications you did. If you want help with it, open a support ticket and we will take a look closer to your site. Provide us all the information you can about modifications by your part and any detail we must to know.

Greetings.

I need to add my site is www.acgafner.com

Still trying, this theme is not responsive and does not work at all on safari, unless I’ve set up something wrong but works on pc only so far.. http://www.acgafner.com thanks for any help client needs shortly

VanKarWai

Please, read my last answer to your first message. And please, try to unify your messages into single posts or using the “Reply” button.

Thanks.

hi.

i wanna buy this lovely theme, but i am not sure if it fits to my needs. is it possible to modify the number of columns (thumbnail grid) easily? i just want to show up 2 columns on smartphones (portrait / landscape) and not 3 / 5.

cheers.

VanKarWai

Hi!

I´m sorry, I must to say that you can´t set a fixed grid due to the full width size and responsive behaviors. If the grid would be stretched it would be easier to achieve, but in this case is not so easier. The little algorithm that calculates the optimum size for each thumb always calculates their sizes having into account the standard size you set for thumbs using the option panel and the browser width size.

More or less, using a larger size for thumbs, you could achieve the configuration you are searching for. But I can´t assure it will display in this way for every mobile device due to different screen sizes and resolutions.

Anyway, thank you very much about your interest on Folio Two! :)

CZOO Purchased

Dear Van

Thanks so much for your reply. I have installed version 1.4 and now the frontpage on mobile works perfect. HOWEVER , version 1.4 do not have settings for updating the site with a new logo, which means the montgomery.dk site had the FolioTwo logo on the browser version. Therefore, I had to reinstall version 1.3. A lot of ekstra work.

Can you tell me, whether, the browser logo settings is missing in version 1.4 or if I did something wrong.

Looking very much forward to hearing from you.

Best regards Charlotte Charlotte@czoo.dk
VanKarWai

Hi Charlotte,

this is a weird issue. You should have not problems updating the theme, we did it several times without problems. Please, open a support ticket and we will take a look closer to your site in order to invest about this issue.

Greetings,

Van.

Hi, My Ticket number is #16543…and i want to add adsense code in my pages…I added the adsense code in pages but it doesn’t seen to portfolio pages.

http://www.dursunaras.com/portfolio/ayrim-insan-fotograflari-eminonu-ekim-2012/

This sample page,bottom of the right i want to add adsense

VanKarWai

Hi Dursun,

please, follow the ticket and be patiente. We are studying this issue, initially you should not have any problem adding addSense there, you need to add the code into the info bar.

Please, do not duplicate threads. You opened two tickets with the same question, and this thread hear. It has not sense and it is difficult for us to follow your questions. I hope you understand.

I had not time to test the addSense code, but as I said, you should have not problem with it. I will back to you on the next 24 hours.

Thanks!

I’ve been trying to purchase this (using paypal) for over a week and for some reason, after i get past the login page and confirm the purchase it freezes and won’t go through. Has anyone else had issues lately? I’ve been using my paypal account for other purchases with no problem so I doubt it’s that. any thoughts?

VanKarWai

Hi,

if you have any issue with payments report it to Envato support. They can help you with this, we have not any relationship with the payment system.

Greetings.

How can Update my 1.3.1 version, to the latest one?

VanKarWai

Hi,

you have a complete change log to help you updating your theme in case you did some deep modifications to the core files.

If you only did changes to styles using your own custom CSS , updating the theme is so easy as installing or replacing the theme files with the new one. Anyway, if you have any doubt or need help updating, open a support ticket and we will help you with this task.

Greetings,

Van.

I would like to know, which files were updated from V1.3 to V1.4. I have made certain configurations already, therefore, would like to update just the files needed to update.

VanKarWai

Hi mjwebsite,

you have a complete change log in FAQs or in our official support system FAQs.

If you have any doubt, do not hesitate to open a support ticket and we will try to help.

Greetings,

Van.

Hi, I am having trouble keeping my featured images sized appropriately – do you know what is going on?

www.mauhan.com

VanKarWai

Hi mzonoozer,

this issue was discussed before on threads. The gaps you can see on particular browser sizes are due to some thumbs are not using the same size that the whole grid thumbs. Sometimes a single pixel in height can make this gaps appear.

Folio Two does not use masonry or any other plugin like this to construct unequal grids based on thumbs. For this reason all your thumbs must to have the same sizes.

For new queries and for a quick reply for our part I recommend you opening a support ticket.

Greetings,

Van.

Odises Purchased

Hello I have a question. I have created a page with a background image, and I need it to be shown in the home instead the collage of pictures. What must I do for it? Thanks

VanKarWai

Hi Odises,

I´m not sure about what you need to achieve. Please, open a support ticket and give us more details about this issue. We will follow your topic there in order to try to help.

Greetings,

Van.

Hello,

I bought your awesome theme, and i’m actually working on it, my website is www.inkoming.eu i’m just having a problem with the mobile version, on Ipad an Iphone, the menu is appearing on the top when i want it on the left side, and the content doesn’t appear normally too. How can i fixe this ? Thank you for your help. Dorian

VanKarWai

Hi inkoming,

as you can see on the demo, this is the normal responsive behavior for the theme. We created a truly device responsive experience in this sense. The responsive behavior work for desktop in a different way that for mobiles and tablets.

Another important point here too is the poor support on devices for advanced elements with animations specially. This is the case of the menu, that in iOS in particular had some enhacement problems.

Anyway, if you need closer support or have any other doubt, just open a support ticket and we will try to solve any of your doubts.

Thank you very much for using Folio Two!

Where do I find an update for Folio Two? I purchased a few months back and would like to update. Thanks

VanKarWai

Hi joler,

you can download the latest version simply downloading again the theme from your download tab on your Themeforest dashboard.

I recommend you taking a look to the support page in order to have a closer view about the change log, here – http://bit.ly/SdgaAm

And if you have any doubt about it we can help you on our support site. Do not hesitate to contact if you need it.

Thanks for using Folio Two!

hi there, great theme! a question before : is it possible to disable right click in order to prevent people from downloading the pictures (right click- save picture..)? thanks for your answer. michael

VanKarWai

Hi slimstream,

the theme does not offer a option to achieve this. But some Folio Two users are running this behavior using a plugin or adding a little javascript code to the main files. It is easy to add using these couple of vias.

Thanks for your interest on Folio Two!

thanks for your quick answer – great support. sounds promising, i’ll give it a try!

Hi! How can i do to display in the main grid all the thumbs of a project? The “use as a featured image” option allows me to display only one image in the main grid!

Thank you

Because i have only five projects and i would many images-thumbs of these in the main grid, not only five

VanKarWai

Hi Rosario,

I understand your needs. But I must to say that the theme does not work in this way. Normally creatives using this kind of themes create items with developed projects within, the galleries. That is the essence of this theme as it is explained on the screencasts that way it works.

Anyway, you could achieve this you need using a plugin. You would create some thumbs you could need, using your projects images, and then link them to the same project where your visits could watch your contents. If you have only five projects I think that this could be a good solution.

You can open a support ticket and there we will explain you how to achieve this. Don´t worry, it is pretty easy.

Thanks for using Folio Two! :)

liore23 Purchased

Hy VanKarWay,

How do I change the image size of the project? ul # thumbs li When I tried to change the width style, he showed that he was getting javascript element size And in the custom.js it was not clear to me where to look …

Thanks a lot Lior.

Default-user
liore23 Purchased

I found what I wanted in your management interface. Great job!

Another little question I need to add plug-in that I purchased which translates into different languages. How to do it? Through WordPress itself or from a file?

Default-user
liore23 Purchased
Ajax Translator Revolution Lite jQuery Plugin http://codecanyon.net/item/ajax-translator-revolution-lite-jquery-plugin/246175

this is ths Translator that i want to add the site.

VanKarWai

Hi Lior,

we recommend using qTranslate for these tasks. We made since v1.3 a good integration for this plugin into F2. It is almost the standard to work with translations and due to some F2 AJAX behaviors to integrate this AJAX plugin can be harder as expected by your part. You would need to integrate some javascript parts into F2 core files. So the easiest way to achieve this is using the plugin we recommend.

If you have any doubt do not hesitate to open a new support ticket.

Greetings,

Van.

Thank you, i’ll follow your suggestion. Your theme is very beautiful, but i have other two question. How can i put the title of the image in the single slide? How can i show more than 10 news?

Thank you!!!

VanKarWai

Hi Rosario,

actually F2 does not support single descriptions. We will implement this feature on the next update.

About news feed, you can extend the number of news/posts to show on your page. Please, open a support ticket and we will explain you closer how to achieve this.

Greetings!!

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