560 comments found

mrhn Purchased

Hi Van.

I have a problem. Font settings page refreshes when I cycle ajax and 0 writes. I could not find the problem.

http://ge.tt/8FagAUU/v/0?c

Waiting for an urgent response.

VanKarWai

I´m sorry, mrhn. I can´t see the screenshot you are attaching and to be honest, I don´t understand well your query. Anyway, I recommend you opening a support ticket in order to have a closer tracing about this issus. We will try to understand better this topic and try to help.

Hope you will have a happy New Year, mrhn!

Greetings,

Van.

Hi, i have a pre-sales question: Is it possible to use this theme with iframe tags within the portfolio section? I need to embed some videos from other sources than vimeo or youtube with exact height+width.

Please let me know if this is possible. Thank you.

Josh3010 Purchased

Hi Van, awesome theme, love it! The only thing that i’m not able to do is sort the filters by a custum order. I tried to delete al the project types and add them again in the right order, but that is not working. I also downloaded the plugin “simple page ordering” and that is working for the projects, but not for the project types / filters. Any idea ?

Cheers

VanKarWai

Hi Josh,

there is not a particular option within the option panel to achieve this custom order you need. But we can explain you a method to achieve this modifying a couple lines of code. If you need it, open a support ticket and we will explain you how to do this.

Greetings,

Van.

Hi Van,

Having troubles with my news page and dribble showing… i’ve put my details into the required fields in ‘pages’ but still no show, any help would be much appriciated!

Thanks, Sunny

VanKarWai

Hi Sunny!

Please, make sure you are following correctly the process to enable default pages with contents. You can watch some screencasts to help you start working with Folio Two here – http://bit.ly/JIUQPw

It is very easy adding new pages with custom contents.

If after checking the screencast you have doubts still. Open a support ticket and we will try to help you with them.

Greetings,

Van.

And also my favicon wont show, i’ve uploaded a 16×16 .png :(

Thank you very much for your time.

VanKarWai

The process to upload you own favicon is really easy. Just select your own favicon (make sure the image format and sizes are correct) using the option within the option panel inside “Style” section. Once you have selected your own favicon, click on “Insert into post”. The modal box will close and then just click on “Save changes” on bottom. You will see how the little thumb will change.

I have checked right now the option using Wordpress 3.5 with our last update and this option is working correctly

Sometimes some browsers have cached this images too. Try to clean your browser cache in order to check that this is not the problem too.

If after following this steps you have doubts or problems. Open a support ticket and we will follow this thread closer.

Greetings,

Van.

Hello, For the ‘Custom Nav Background…’, is it possible to have a background to not repeat, and not resize? Thanks.

VanKarWai

Hi!

you can add any background you need. By default the theme creates a pattern repeating the selected image. It is helpful to use patterns with this element.

Also you can add complete images that will fit the navigation area depending of their own sizes.

But if you need some particular placement here, you can modify the CSS in order to fit better your needs.

If you need help or don´t know how to achieve this, we can help you. Just open a support ticket and we will try to help with this topic.

Thank you very much for using Folio Two!

Greetings,

Van.

how do I enable the contact page

VanKarWai

Hi James,

please, take a look to the screencasts in order to have a clear idea about creating new pages and enabling sections like “Contact page”. You can watch the screencasts, here – http://bit.ly/JIUQPw

I hope it will help.

Thanks for using Folio Two!

Van.

Can I embed an .swf in a page?

VanKarWai

I´m sorry, this option is not possible with Folio Two. You only can add SWF files inside projects.

Van.

I installed Wordpress 3.5 and v1.41, but after I switched to your theme, my “Add Media” button will not actually place images into my posts, for portfolio, or regular posts.

Wondering if you know what might be going on there. I am able to click on “Add Media,” and upload the media and/or click on an image in my image gallery, but after clicking an image, it does not show up in the post.

What I’m wondering is if this is a permissions issue with the folder your theme uses to save the portfolio items. Does it save uploaded images to a folder other than Wordpress’ uploads folder? If so, what do the permissions need to be on that folder? 777?

Wondering if you have any other suggestions to how this could work!

Thanks for your help,

VanKarWai

Hi Chris,

if what you want to achieve is rearrange your portfolio items, notice that on “Project” section you will find the option “Order Projects By”. Please, read the legend for this option to know how to achieve this.

I hope it will help!

Default-user

Do you have a screen shot of what you are talking about? Do you mean “Portfollio” section? I don’t see a “project” section and I haven’t found anything that says “Order Pojects By” and I haven’t found anything to read on this. I opened a support ticket

Thanks, Chris

Default-user

Sorry to bug you. I got it working now. I was under the Folio Two menu. Thanks!

Hello,

recently I’m setting up my Website with your beautiful Theme. But know I have a Problem. I can’t embedd any Vimeo Video. It always show up: “There was a problem loading this video.”

I followed exactly the manual.

Thank and happy new Year :) Philip

VanKarWai

Hi Philip,

make sure you are not using a http(s) header on your URL. For security reasons Vimeo does not let embed videos with this header. A correct URL would be this, for example – http://vimeo.com/7809605

Let me know if you have any problem with it, ok?

And thank you very much for using Folio Two and hope you a great happy new year! :)

hey guys I am interested in getting this theme, but when I opened it on my iPad it is not functioning properly at all. Is this something you are going to fix? thanks

VanKarWai

Hi Stan,

first of all, thank you for your interest about Folio Two! :)

I must to say that I´m not sure what you mean with that the theme “is not working properly” on iPad. The site is working as planned. If you are displaying the site from the “Live Preview” I recommend you closing the iFrame. Just click on the option at the left-top side.

Let us know if you have any other doubt, ok?

Greetings,

Van.

Hi Stan,

I was just wondering before purchasing:

Is there an option to have the menu stay open? Currently the menu only opens when you rollover the arrow which might be confusing to some people.

Thanks

VanKarWai

Hi!

you have 3 menu modes available. You can know more on the item description. The slided one you can see on the live preview, that offers a more rUX (it is not confusing on my opinion), a static one (always opened) and a top navigation (show/hide with click events). You can see these details on the item description.

If you have any other doubt about the theme, let us know. Just follow this same thread in order to know more.

Thanks for your interest about Folio Two.

Greetings, Van.

Hi

I followed the manual but this message “Error loading work” appears when you click on the image of the item, even when I write a text the same message appears.

I even tried with several version of wordpress and many browser but it still does not work. I do not understand where does the error. Can you help me?

Thank you, Daphné.

VanKarWai

Hi Daphne,

first, make sure you are using the last Folio Two version and take a look to the FAQs, specially to the first point there – http://themeforest.net/item/folio-two-wordpress-edition/2351272/faqs

If after checking that you are still on problems with this. Please, open a support ticket and we will take a look closer to this issue. There you will need to provide a admin user and password to your installation in order we can investigate this issue better.

Greetings,

Van.

hallo it is possible to create 2 different pages with 2 different filter elements?

Hi,

I would like to know if I can have square thumbnails in the home page? All my pictures are square and by now it is cropping the image as a rectangular. Thank you Best, Sabrina

VanKarWai

Hi!

you can adjust the thumbs size directly from the option panel. And if you need to modify the thumbs ratio you can do it using CSS. If you don´t know how to achieve this, you can open a support ticket and I will help you with it.

Thank you very much for using Folio Two!

Greetings,

Van.

ngmoran Purchased

Can I change the order of the project/portfolio items?

EDIT: I think I have it figured out, if I change the date published it will change the order. Is this the most obvious way of doing this?

VanKarWai

Hi ngmoran,

to get a custom order just follow the instructions under the option “Order Projects By” within “Project” section inside the option panel.

If after following this you have doubt about it, open a support ticket.

Greetings,

Van.

chipsow Purchased

Hi,

i’m still waiting you to answer about the gallery not working in IE? I have opened a support ticket two weeks ago, but still nothing from you.

VanKarWai

Hi Chipshow,

I´m not sure about the ticket you are talking about. Anyway, follow the thread there because it is easier for us to follow and provide support.

Some particular issues or tickets need more investigation than others depending on particular server options or any other factors. It is for this reason that some tickets are queued.

We have not reported issues with IE and with our tests the site is working correctly. Just provide detailed information on the same ticket about the IE version and the windows OS version you are using.

Anyway, my apologizes about delaying your query so much. We try to do our best and provide the best support we can.

Thanks your understanding.

Greetings,

Van.

Hi Van Kar Wai,

First at all thanks you so much for this amazing theme. I’m using it for my portfolio and I’m really happy! I just have one question. Could it be possible to create a first page before the menu with thumbnail? It could be for example just a picture with enter. Just tell me if it’s complicated or impossible.

Thank you so much.

Charlotte

Default-user

Hey Van,

Thank you so much for your time and your answer. it’s really kind of you. It’s exactly what I would like, except I was thinking of something more simple ( just an image with an enter icon). I totally understand that is not part of you job to develop this kind of stuff and I can ask people to help me. If you can recommend me a plug to create it, it would be really nice of you but don’t use to much of your time.

thank you.

Best,

Charlotte

VanKarWai

Of course, Charlotte. To do this, please, open a “Public” support ticket and I will explain you how to achieve something similar. In this way we can help other users that would like to use some similar solution in this sense.

I hope it will help!

Greetings,

V.

Default-user

Thanks a lot for your help.

Hello, Great theme, but can we put videos in fullscreen (when the page is loaded. not by clicking icon for fullscreen)? and with autoplay ?

Default-user

Thank you for this. It would be so great that you put fullscreen videos why you didn’t want to try tio update it in the futur ? (This is the only thing that stop me from purchase it immediately because it’s very important to me as a videographer)

Default-user

I ask you that because some theme with a structure near yours seems to work in fullscreen (but with other disadvantages for the other features).

VanKarWai

Yes, I understand your needs. But notice that fullscreen video is covered by the players interface. If instead going to this model we would use a fullscreen option we would had a lot of users asking for a mode like the actual Folio Two uses.

It is very difficult to add and cover all your needs. We will try to cover all kind of needs and scenarios with new coming projects. I hope you understand, but Folio Two won´t implement this feature on future. I´m sorry.

spiliog Purchased

Hey Van, any news about the update?

VanKarWai

Hi George,

As I told you before, we have planned to add a couple of new features at the end of this month/Feb. first quarter. Here we will include the single description, don´t worry.

Greetings,

V.

Default-user
spiliog Purchased

Thanks. Great as always.

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