456 comments found

Hi, since i don’t see it, I wanted to know if there is the possibility, obviously paying an extra fee, to obtain the installation of the template on my Joomla Engine, in order to get the same result as the demo (i.e. I need the “Home – Minimal Layout”). If not possible, what kind of support can I get purchasing this template? Thanks in advance for your response.

arrowthemes

Hello,

Thanks for your interest in our work.

Yes indeed. We have such a service – Joomla Template installation

Afterwards, you’ll be able to get any support via our forums at no extra cost: http://arrowthemes.com/forum

kind regards, Joel

cuvette Purchased

This template have theme for tabs ,but don’t include theme for nav-pills ? I want to custom the nav-pills background color. please include it, or can you tell me how to do it? thanks.

arrowthemes

Hello,

Thanks for purchasing our template. All our support is conducted on our forums http://arrowthemes.com/forum

If you don’t have an account, please create one here: http://arrowthemes.com/create-account

regards, Joel

mbasiri Purchased

Hi dear, I was wondering to know where should i change the code to be able to bring the top menu in Centre ? I know the muddle saves by name of Mega-Menu, But i can not find the MegaMenu it in CSS to change the margin from left to centre. Please kindly help me

arrowthemes

Hello,

Kindly post all support questions on our forums: http://arrowthemes.com/forum

If you don’t have an account yet please create one here: http://arrowthemes.com/create-account

regards, Joel

Update to WidgetKit 2.0 please? Thank you. Any planned updates for this product?

arrowthemes

Widgetkit 2.0 has been released this month and they haven’t released the free version as yet. All our current themes will continue with Widgetkit 1.0. As you may have read on their blog post, it won’t be possible to upgrade from Widgetkit 1.0 to 2.0.

We’ll release an update to this product later on this month.

regards, Joel

Joel, How can i change the logo dimensions, and keep the responsiveness? My logo is double width then yours. Yours is: 400×160px and mine is 800×160px (Full size), and on site, it display as 200×80 in your demo, but my logo is 400×80px.

How can i do this? Thank you very much. Logo is Here: http://i.imgur.com/RKUy7Rq.png

arrowthemes

Hello,

For all support questions, kindly post in the forums: http://arrowthemes.com/forum

regards, Joel

Joel i did make my request about logo size change on forum but no response… Thanks.

Before I buy 2 simple questions: - does you template support UTF-8 non ascii chars – ie western, central eurpean characters (ISO-8859-1, ISO-8859-2)? - is it possible / easy to remove unwanted sections ?

Cheers, Greg

arrowthemes

Hi,

1. Yes it’s possible to enable it by adding the subset character of the fonts. 2. Yes. You can unpublish or completely remove sections.

Let me know if you have any further questions.

regards, Joel

unal Purchased

Hi, I updated my website to the latest version today but some fonts “?, ?, ç, i” are bold and bigger than the other fonts. How can I solve this problem? Thank you.

arrowthemes

Sorry you need to paste the text without the single quotes (just this):

subset=latin,latin-ext

regards, Joel

Default-user
unal Purchased

Yess it works. Thank you :)

Best regards,

Ünal

arrowthemes

You’re welcome Ünal. I’m glad I could be of help. Have a good evening. ;)

regards, Joel

anoldboy Purchased

Hello,

I can’t find any google maps plugin on the demo. Where is it?

Thank you

arrowthemes

Hello,

We no longer include the google maps plugin. You can download it from here then install it and place it in map module position.

If you have any further questions, kindly post on the forums. http://arrowthemes.com/forum

regards, Joel

ArrowThemes has terrible support!! Some of the links on their site are not working properly. I tried clicking on support and it is not working. In my humble opinion, they need to improve their customer service. I bought one of the ArrowThemes templates and have been extremely disappointed at the support.

arrowthemes

Hi,

We’re sorry you feel that way. We always do our best to answer all support questions in a timely manner from Monday to Friday.

Owing to the fact that we are on different timezones, your questions came in on Friday evening and our support personnel didn’t have enough time to look into your issue. We apologize for that.

Since we don’t work on weekends, we are glad to assist you get the quickstart up and running. If you are using the latest version of the template, make sure on the last screen of the installation screen, you select the second option Fontaine Quickstart sample data.

regards, Joel

Hallo,

menu of my website cant open on mobile ( with Responsive Layout of normal layout). do you want to chack www.dnca.nl

regards,zenon

arrowthemes

make sure you assign the menu module to all menus. If you have any further questions, kindly post on our forums

If you don’t have an account yet, please create one here

regards, Joel

Default-user

now is good, thank you very much

arrowthemes

you’re welcome ;)

Hallo,

menu of my website cant open on mobile ( with Responsive Layout of normal layout). do you want to chack www.dnca.nl

regards,zenon

arrowthemes

See my previous post.

regards, Joel

Default-user

thank you,

arrowthemes

you’re welcome ;)

I recommend arrowthems because iof their very prompt and helpfull support – great work guys!!! Greg

arrowthemes

Thanks Greg, we really appreciate your compliments :)

All the best.

regards, arrowteam

gampe Purchased

Hello! I have the template Uneedo and want to switch to this template.

Unfortunately, the blog of K2 and not of ZOO. But I want to take the blog posts with. Can I install the ZOO Blog additionally, then fit the design?

Greetings Tobias

arrowthemes

Hi Tobias,

Fontaine also contains the same styling as the Uneedo zoo page. We haven’t included the dummy content for ZOO but the styling is still there.

Let me know if that helps.

regards, Joel

Hello Joel,

How i can hiding the ‘Home’ menu item in the template, desplay in the menu balk.

regards, Zenon

arrowthemes

Hi Zenon,

Sorry I didn’t understand your question.

Please create an account on our forums and then post a link/screenshot of what you’d like to achieve.

Regards,
Joel

Hi how long is the support duration once this theme is purchased?

arrowthemes

Support is provided for a lifetime, although this may change in future based on Themeforest planned paid support.

regards, Joel

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