36 comments found

This is certainly a nice theme. I have to problems, though.

1. When I set a deafult sidebar for blog posts in the theme setup (Fontana menu), it won’t show, unless I set the sidebar again in the specific blogpost.

2. I want to hide some of the category labels on a blogpost, fx “top story”, so that I can make a specific post being shown as a featured article without showing the category label for the featured category, but only the other categories assigned to the post.

Is it possible that you can help me fix these things?

upcode

Hey,

We limited the access to options only for administrators. We changed that in the update coming this week, so there should not be problems any more.

Cheers!

Default-user

That is nice

upcode

Yes, I think we will release the update today! Check for updates later ;)

Hi liking the theme but struggling with sliders, trying to make animated sliders in metaslider pro but they don’t work properly when i insert the short code

upcode

Hey,

Please submit a ticket on our help desk with your site URL and describe your problem. We tested more sliders (including layerslider, revslider, etc.) and everything works nicely.

The guys from support will help you find and fix the issue if it exists. http://support.touchsize.com

Cheers!

Hi! Is going well, but I can not configure Instagram. Enter the link: http://redcodn.com/instagram/ inform the Client ID and it returns this: https://instagram.com/oauth/authorize/?client_id=aa3038bf9dbc4677a9dfad4e3f231d99&redirect_uri=http://redcodn.com/instagram&response_type=token {“code”: 403, “error_type”: “OAuthForbiddenException”, “error_message”: “Implicit authentication is disabled”}

What am I doing wrong? :O

upcode

Hm… that looks strange. Did you use this tutorial http://support.touchsize.com/knowledgebase/How-to-set-instragram-widget-2.html ? If yes, please write us a ticket on our help desk with your website and credentials so we could see what could cause the issue. http://support.touchsize.com

Thank you!

marielmm

Yes, I used this tutorial. :/ I installed another application because I needed to bring the images for the hashtag and I saw the running of your application could not be done. Tnx!

upcode

Hey!

We’ll think about adding that feature. Thanks for the tip.

Cheers!

stroegb Purchased

How i can add a google map in the contact form?

upcode

Hello,

You can add a google map using the the “Text” or “Shortcodes” element in the builder.

If you need help with setting it up – write us on our help desk here: http://support.touchsize.com

Thanks!

Hey!

Demo Content missing. I downloaded the “All files & documentation” and the demo content xml file is not in the download. Please help!

touchsize
touchsize Author Team

Hello,

Somehow we forgot to include the folder in the archive for ThemeForest in the last update. You can get the files here: http://support.touchsize.com/downloads/Fontana-Dummy-Data-3.html

Sorry for this misunderstanding, we’ll make sure we include it in the next update.

Thank you.

Hello :) I purchased fontana a few days ago, great job ! Thank you…

Unfortunately I can not show slider over the entire screen, like in the live preview on themeforrest. I have specified in the builder 12 columns. How does this work ? I can´t find the “demo file” in the downloads, otherwise I would have looked there.

Greets from Germany, Johannes

touchsize
touchsize Author Team

Always happy to help!

Default-user

Hi! It´s me again…

Website is online and works perfekt. But i got a problem with the contact form. If i try to send email with the contact form, it still says “undefined” after i pressed the send button.

https://dl.dropboxusercontent.com/u/3403914/Bildschirmfoto%202014-08-20%20um%2012.06.50.png

But in the settings of Wordpress and the Fontana Social settings, is my email is registered.

https://dl.dropboxusercontent.com/u/3403914/Bildschirmfoto%202014-08-20%20um%2012.07.31.png

Funny.. when i´m logged in as “admin” in Wordpress, it all worked fine.

Greets, Jojo

upcode

Hello,

Can you please submit a ticket on our help desk here: http://support.touchsize.com and provide your credentials so we could take a look at what could be the problem?

Thank you!

Excellent theme and so easy to use even as a beginner. What help I have needed has been superb and quick. Thank you :)

touchsize
touchsize Author Team

Thank you for feedback! We are proud that our team made your work easier!

Hey i have purchased your theme and i like it very much, very modern a clear. I imported the demo content despite the fact i have a lot of own content, but so it is easier to set up the theme from demo to own. So the pages looks like yours but instead of the slider there is

[layerslider id=”1”]

No slider appears. What did i wrong? :S

touchsize
touchsize Author Team

Hey,

We mentioned in the description that the layer slider is not included in the archive. Slicebox and Flexslider are included so you can use them with no problem. Anyway, just submit a ticket on our help desk and we’ll see how we can help you ;)

Waiting for your ticket.

Cheers!

Default-user

It´s ok i can handle it! ;-) Ticket comes soon, i built a homepage with the homepage builder… it works great!

upcode

Good to know. you like how the builder works The guys from support will be glad to assist.

Cheers!

Clambug Purchased

Hi, does this theme come with a sticky menu option?

upcode

Hey,

We just activated it for the demo. You can take a look now.

Note that you can change the colors to any that you like.

Cheers!

Default-user
Clambug Purchased

Really like this theme and thank you for such a quick reply, are there any plans to have the logo included in this menu in the near future?

upcode

If you really need it, I think we could add it as a small customization for you on the left or right ;)

Cheers!

stroegb Purchased

Hello, all look nice, but i don`t like how post galery looks. The images are too large and i spent over 2 days to understand how to resize them, without resoult. Please, help me. Nu stiu de ce, am impresia ca esti roman, daca ra, raspunde0mi in romaneste. Multumesc. Gabriel Stroe.

upcode

Hello,

Please submit a ticket on our help desk here: http://support.touchsize.com with more details on your problem.

Thank you.

Just a short hint, i use the free plugin “Sticky Header by ThematoSoup” – works great.

One question, is it possible to have the search bar in the Header Menu?

upcode

Hello,

I am not really sure how the plugin you are using works actually. You can set the search bar and the header menu in the same row (line) using the drag and drop layout builder if you want to. Just go to theme options panel to the Header tab.

If you have any questions, please write us on our help desk here: http://support.touchsize.com

Thank you.

What is being updated? I see there was one….

upcode

Hello,

In the last update we fixed the advertising builder element, fixed some minor CSS bugs, fixed the default layouts for pages and posts, and fixed the list view meta option.

Also we changed the documentation files for a more detailed one.

Were you looking for something especially?

Cheers.

stroegb Purchased

As i see, only 3 testimonials are shown. How we can show more then 3 ?

upcode

The guys from support said they responded to you on the help desk. Make sure you check your ticket there.

Cheers!

Default-user
stroegb Purchased

thank u

upcode

You’re welcome.

bigshow Purchased

hello im going to purchase your fontana theme and i need to know this one thing

do the theme supports WPML?

thanks in advance

upcode

Hello,

The Fontana Theme has the .po and the .mo files included in the theme. We tried to add textdomains to all the strings in the theme. Should work fine with WPML, but we never actually tested it 100% since we do not have a license.

Cheers!

bigshow
bigshow Purchased

ok thanks

upcode

You are welcome. Let us know if you need anything else.

Have a nice day!

Clambug Purchased

Hi me again, loving the theme so far, one question tho, could you breifly explain how to display the widgets (flickr etc) in the footer like in your theme preview, cheers

upcode

Hello,

You just have to add a sidebar element and choose a sidebar that you want to show.

Hope that was helpful.

Default-user
Clambug Purchased

thanks for the speedy reply, should i have more than 2 widget areas with this theme or should i figure out how to add them to the files myself?

upcode

You can create as many sidebars as you need. Go to the theme options menu and you’ll find the sidebars tab. There you can add new ones.

If you need need help regarding the theme – please use our help desk. Submit a ticket there and the guys from support will assist.

Cheers!

Hi,

I really like this theme, but do you have any examples of it with a different colour scheme? As I’m looking to use some brand-specific colours, it’d be useful to be able to visualise the result of a different background, for example.

Thanks

upcode

You can change almost all colors in the theme. We’ll check if we can find any client websites with different colors and will write back ;)

upcode

Hi,

You can check out bpmremix.com, http://jellevandenbergstichting.nl, http://www.whoareyoucheeringfor.com, http://www.andrew-bain.com, everybody uses it in different ways, different colors :)

Hope that is helpful.

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