62 comments found

kimlinnet Purchased

Hi AIT.

I tried to reach you through your support forums, but no answer. So I´ll try to adress my issues with Foobar here (4 problems).

1. Your Program feature is unique, and the sole reason I bought your theme. BUT! I need the minutes divided in 5-minute interval, so that the starttime can be 00,05,10,15,20,25,30,35,40,45,50,55 instead of 00, 15, 30 and 45.

2. I need to display the Countdown Circles in another language, so that days=dage, hours=timer, minutes=minutter, seconds=sekunder. I tried to install the Codestyling Localization plugin, but it says the your themes language folder is ambigous, whatever that means.

3. When using Chrome (version 25.0.1364.123) on android 4.1.2, the menu does not work. When I browse with the native browser it does. Please fix this!

4. Why do you have a tagline setting in the Header-setting, if the tagline is not shown? Is it just for the title bar in the browser? An option for using the standard wrdpress title and tagline instaed of an image would be very nice.

Hope you can help me,

Greets, Kim.

Site: festival.ollemus.dk

ait
ait Author

Hi Kim,

1. you have the answer on our support forum already. 2. – 4. please wait for the next update.

Thank you

kimlinnet Purchased

Hi again.

I found the countdown.php in Snippets, and translated it there. Hardcoded – I think you should have an option for translating that part of your theme.

Anyway, the circle around the minutes is behaing odd, try to have a look at festival.ollemus.dk

Cheers,

Kim

ait
ait Author

Hello Kim,

thank you for your comment. Can you specify what you mean by “is behaving odd”?

Thank you

Default-user
kimlinnet Purchased

...well, when the “Hours” was at the value 15, the circle had a strange end / not straight line. But it seems it is fine now :-)

ait
ait Author

Could you please post more details to our support forum, our developers will have a look at it and tell you the solution. Thanks.

Can you please add a tickets page, which can be linked to via a button on the homepage saying “Book Your Seats” or similar ?

ait
ait Author

Hi,

you can use shortcodes for buttons to link some page with contact form.

Thanks

IAMIMAGE Purchased

Hi,

what is the shortcode for the scheadule?

I don’t see it

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi, I love your theme and plan to purchase it. But I do have one presale question. I need to know if the thumbnail image for the speakers can be enlarged. It’s the only thing I don’t like – design wise – from the demo – the way the speakers are displayed.

ait
ait Author

Yes it can, no problem. Thanks.

IAMIMAGE Purchased

Hello, the speakers short code for listing the teams stopped working as far as presenting a light box for the featured image when it’s clicked on.

The image does not pop up

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

maldonjc Purchased

Hi AIT, I was wondering if you could give me an idea on what causes a 500 error when I try to switch to the foobar template on a site hosted on myhosting.com. I know it’s a hosting issue but they claim that all the requirements you listed have been installed. Thanks for any help.

ait
ait Author

Hi,

Please try to post error logs to our support forum, our developer will try to help you with that.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hey!

Some pre-sale questions:

1. The countdown text is not working for me, on any browser. I’m on a Mac. How to fix this?

2. The width of the theme is “too short”; it doesn’t have margins on the sides.

3. It’s still scrollable horizontally, despite being being “responsive” when you change the browser window size.

If you could fix these issues, I’ll buy the theme straight away.

ait
ait Author

Thanks for your message, text is back now. Please check our theme in your mobile, there’s no horizontal scroller.

Hy.

I have some questions to buy this theme, thanks for your time.

My events is not about a single conference, is a six month all wednesday events (weekly workshops).

Can I use this theme for this? In the front page, can I chose what event will be displayed? Because I’ll have a lot of days to display. The theme has a calendar ready?

Thanks a lot.

ait
ait Author

Hi, Thanks for your message. System we built is only for few days conference. You cannot configure few months events there without php changes.

Hi i’ve posted in the forum regarding revolution slider issues.

ait
ait Author

Thanks for your message. Our support staff will help you soon.

Hi, I am successfully using your Foocamp theme, but there is a major problem I just discovered: I created a child theme (as described here: http://codex.wordpress.org/Child_Themes – usually works like a charm), uploaded and activated it and received a notification that the folder “ait-cache” needs to be created and permissions set to 777 in the child theme directory. Done that, now the front page of the website shows this error message, something seems to be broken:

Fatal error: Uncaught exception ‘FileNotFoundException’ with message ‘Missing template file ’/homepage.php’.’ in /kunden/178968_1150/webseiten/schumbeta/wp-content/themes/foocamp/AIT/Framework/Libs/Nette/nette.min.inc:20891 Stack trace: #0 /kunden/178968_1150/webseiten/schumbeta/wp-content/themes/foocamp/AIT/Framework/Libs/Nette/nette.min.inc(20883): NFileTemplate->setFile(’/homepage.php’) #1 /kunden/178968_1150/webseiten/schumbeta/wp-content/themes/foocamp/AIT/Framework/WpLatte/WpLatte.php(75): NFileTemplate->construct(’/homepage.php’) #2 /kunden/178968_1150/webseiten/schumbeta/wp-content/themes/foocamp/AIT/Framework/WpLatte/WpLatte.php(152): WpLatte->construct(‘homepage’, Array) #3 /kunden/178968_1150/webseiten/schumbeta/wp-content/themes/foocamp/homepage.php(23): WpLatte::createTemplate(‘homepage’, Array) #4 /kunden/178968_1150/webseiten/schumbeta/wp-includes/template-loader.php(47): include(’/kunden/178968_…’) #5 /kunden/178968_1150/webseiten/schumbeta/wp-blog-header.php(16): require_once(’/kunden/178968_…’) # in /kunden/178968_1150/webseiten/schumbeta/wp-content/themes/foocamp/AIT/Framework/Libs/Nette/nette.min.inc on line 20891

How can I fix that?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

A couple pre purchase questions: 1. Can I change the artwork at the top of the home page? I see there is animation, can I change out the elements that move, change color, etc…

2. Can I add video to the home page?

Thanks, ST

ait
ait Author

Yes to both your questions. Header is actually a multi layer slider. You can add video to the content and also to the slider. Thanks.

I’ve posted my question in the forums, but have gotten no response… The client is saying that they and others are having an issue with the main nav. When you hover over Event Info tab, the drop down shows up, but when you move the mouse down to select one of the options, the menu disappears. I have seen this before with these types of sub menus.

Is there a fix for this? Thanks!

The client is using IE.

ait
ait Author

Thanks for the message. I’ve forwarded it to our support staff, they’ll reply on our support forum.

YOU NEED TO PUT THIS THEME DOWN NOW!

It does not work in IE 10, it does not work on Iphone. I tried to contact you by the support forum but you just say it’s either too hard to fix or that it will be fixed, but I’ve been waiting for more than a week and nothing has been fixed.

I’m buying another theme right now and need my money back.

The problem is that I’ll never get back the time I’ve lost designing and programming to adapt the theme to my needs, neither the reputation I’ve lost with my client.

Stop trying selling themes that do not work!!!

ait
ait Author

Thanks for notifying the IE10 issue. To be honest we weren’t able to replicate it on any our PCs with Windows7 we have. We just tried it on Windows8 and it does not work as you’re saying. Sorry for the issue, we’ll fix it today.

Regarding iPhone, what iPhone are you using? We’ve tested the theme on iPhone 4 and iPhone 5, but cannot see any issues. Thanks.

depalo Purchased

Hi. I installed the theme, followed the instructions, but I have some issues. First of all theadmin panel on the instructions file and my wordpress admin panel doesnt match: I don’t have for exemple header setting on ait dashboard-general settings. I might be doing something wrong but I can’t find what.

ait
ait Author

I’ve forwarded your message to our support staff, they’ll have a look at your question asap. Thanks.

Default-user
depalo Purchased

After few days i have no answer from the support staff and this template isn’t working as explained. i had a deadline and bought something else, just want my money back, please.

ait
ait Author

I can see that you message was answered yesterday: http://support.ait-themes.com/discussion/10259/no-header-tab-under-general-settings-foocamp-theme

If you have any further questions please post them to our support forum. Thanks.

pwoods87 Purchased

Hello,

The countdown is not showing up on the home page. If switched to global it works on every page but the home page.

I need this fixed asap

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Default-user
pwoods87 Purchased
ait
ait Author

Sorry for that. I’ve sent an email to our support guys, they’ll have a look at your question asap. Thanks.

How do I disable comments or Leave a Reply ?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

sfmexx Purchased

where can I turn off the responsive feature? It does not work on my HTC One.

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Default-user
sfmexx Purchased

I asked You alredy in the support forum – NO ANSWER!

Hi, the countdown was working but stopped. It’s not working at all in any browser, no matter what date I put in. Only shows the “were lauched” message. How do i fix this?

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi,

Thinking of purchaing this tonight. How easy is it to chang the rocket to somthing else?

Id this CSS or do you have an Admin area drag and drop builder type thing?

Thanks!

ait
ait Author

You can change rocket to anything you want, it’s a part of the slider. Theme does not include drag & drop builder, but you can use a 3rd party plugin.

Default-user

Great thanks :)

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