64 comments found

kilmo Purchased

Hi

Just wondering if there is any way to make the boxes bigger for the members names we have names with 20 characters and the alignment is out boxes all over the place, even with page set to full width. Thanks in advance.

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi, Is this theme being supported anymore? Have not received any support from the forum.

ait

I’ve forwarded your message to our support staff, they’ll have a look at it asap. Thanks.

The support site from the theme author is down!

I need help ASAP. The sidebar is being pushed way down the page and that pushes the rest of the content even further down. Nothing is lining up as it does in the demo site for this theme. Looks terrible!

My site is http://if-mama-aint-happy.com and I’m on Chrome.

Default-user

I can’t get anything to work right in this theme. About to request a refund.

ait

We’re updating our support forum to a brand new system, sorry for inconvenience. All will be running smoothly soon. Thanks for understanding.

Can anyone else download the new version 1.12 from theme forest?

Although it says it has updated in the version information, the file download is still 1.11 for me.

I have redownloaded both the large (all files) and the theme only file. They both identify as 1.11.

I wrote to support 24 hours ago but still awaiting a response for this.

ait
ait Author

That’s strange, I’ve tried to download it and theres version 1.11. I’m re-uploading it again. Sorry for that. It should be available for download soon. Thanks.

Default-user

YAY it’s up thanks!!!!!!!!

ait
ait Author

Update has been approved, feel free to download it from themeforest.

hidoha Purchased

Is there a way we can decide of the font? I would like to add some Google Fonts to the website. How can I do it?

Default-user
hidoha Purchased

It is quite sad that requests in your Support Forum are ignored or take too much time to be answered.

ait
ait Author

Sorry for that, I’ve forwarded your message to our support staff, they’ll have a look at your questions asap. Thanks.

Default-user
hidoha Purchased

I got the reply now. Thanks!

Hi! I tryed to change color and activate countdown, but nothing changes. I’m using wp 3.8 on www.hangoutsmarketingdigital.com I just follow documentatiosn. Any clue?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

I need support, in the support forum no answer.

Thanks.

-- Important-— Where the custom css is saved? Changing Domain I lost all custom css, I can recover? Custom css and other options from AIT dashboard also disappeared

-- More Important-

In the default language the changes on general options are correct but in other languages ??do not affect changes made to general options for, example logo and social icons.

-- less important —-

Dont show image in speakers page, but yes lightbox image. And in diferent languages dont show mini and lightbox.

Hi there, new to WordPress. I have version 1.10 how do I upgrade, I’ve downloaded 1.12, do I need to re-install entire theme? Thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

pre purchase question: is it possible to show the slider at the top of the page on any page, or is it limited to only “home”?

Hello! I would like to know how many fields can i do with the schedulle. is there any way to take a look to the admin panel?

Thanks a lot!

j

ait
ait Author

Hi, You can create unlimited items using custom types. Sorry we don’t have admin demo setup.

Hi! I just bought this theme and found that it conflicts with PressPermit Core. I get the following error when both are activated:

Fatal error: Cannot redeclare dump() (previously declared in /home/hotsites/public_html/wp-content/plugins/press-permit-core/lib/debug_shell.php:41) in /home/hotsites/public_html/wp-content/themes/foocamp/AIT/Framework/Libs/Nette/nette.min.inc on line 22151

Maybe some prefixes at function names can help!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Default-user

Hi! The question has been posted to AIT support forum! Awaiting for reply 8)

ait
ait Author

Thanks for that, our developers will have a look at it soon.

I have a pre-purchase question. Is there any functionality for registering attendees for a conference?

Thanks,

Susan

ait
ait Author

Sorry there’s no such feature implemented. Thanks.

does the theme have full width page option. i couldnt find one in the demo.

ait
ait Author

You can turn off the sidebar no problem. Thanks.

arvindkukreti

thanks for the update, but can i have custom sidebar for specific pages, also can i have full width page for homepage and few more pages. also does the homepage run via widgets or it has fixed elements. we like your theme but home page is something which we need more elements to be added. we are looking for home to have such elements : http://olevmedia.com/themes/expo18-wp/

do let me know if thats possible so that we can buy your theme.

ait
ait Author

You can reorder homepage sections via admin panel, you can use widget logic or similar plugin to turn on/off sidebars on separate pages.

Is it possible to add a search bar to the theme’s header next to the social icons?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

saico19 Purchased

Hello, Does not work google font plugin, you can not change the font of the template?

thanks

ait
ait Author

Hi,

Sorry we haven’t tested the plugin.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Hello, I installed this and I can not write in the pages and I do not leave the text editor icons…..

http://angelvicedo.com/img/error.png
ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

I’ve just purchased. How do I change the logo without having to work through FTP and custom code?

Nevermind…figured it out. Thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

bobcny Purchased

I’ve posted on the support forum with no response, so posting here as well.

I just adjusted the homepage demo slider. I see it fine on all my browsers, but the client only sees a greyed out box with the red x.

Can you take a look?

http://www.respectcny.com/
ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

Why not post appears the same when they leave than when all is complete?

As I can do so only a summary is displayed and automatically read more?

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

READ THIS—BUYER BEWARE:

The program schedule builder for events on the homepage ONLY WORKS IN MILITARY TIME/24 HOUR TIME FORMAT. Great for some but totally unacceptable for most corporate/small business users in USA. There is no way to change it to 12-hour clock.

Developer fails to disclose this key missing feature up-front and after numerous requests by many customers on their support site is totally unwilling to do anything about it.

Overall I liked the theme, but will not be purchasing another theme from AIT due to this. I don’t normally leave feedback like this but felt it was important to prevent other companies from wasting $55 like I did.

growfish

We have custom coded a solution to convert times to 12 hour clock.

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