40 comments found

Hi I purchased the theme already, why there is no Child Theme? its really important to us if this theme have child theme for future updates etc. Any help will be appreciated.

TemplateMela

Please contact to our technical team with all your details https://www.templatemela.com/support/ so our technical team will guide you how to create child theme.

lindbergh27

The support is awesome! I rated it 5 stars! thank you so much!

TemplateMela

Thanks. Still any question regarding our theme please feel free to contact our technical team.

I am having some issues with the homepage Menu area widget and the homepage food order sections.

My menu only loads 1 product per category, and only shows the 2 first categories. The slider seems to be disabled.

Also, I can not find the widget you used to get the Food order area to look like the demo.

Please help. Thanks!

TemplateMela

Please contact to our technical team with all your details, So they can perfectly install your theme on your server https://www.templatemela.com/support/

I want to show your theme to my client but the theme doesn’t load on a mobile device.. We’re receiving a “Page Not Found” error.

Please advise.

TemplateMela

You can check it direct theme demo here http://template-demo.org/woo/WCM01/WCM010010/ for mobile view.

how can i remove the product description limit? i dont want the “read more” link i want the entire description to show.

TemplateMela

Please contact our support team at https://www.templatemela.com/support/ they can guide on description limit and any other technical questions. Thank you for purchase.

can i make it so there are multiple price amounts for a product? like small medium and large?

TemplateMela

Yes Custom Options can be set with different price in woocommerce. You can find on woocommerce website for documentation about custom options. If you need out help, please contact our support team at https://www.templatemela.com/support/

walia1 Purchased

Hello,

When you going to reply my email ?? can you please let me know

thanks

TemplateMela

You are welcome.

Default-user
walia1 Purchased

Thanks for quick help. Customer support is best , you guys help me to customize page in short time . 5 star support.

thanks

how can i remove the video on the top of the homepage, i want the homepage to have the same header as the rest of the pages.

TemplateMela

Please contact to our technical team with all your details https://www.templatemela.com/support/ so they can guide you.

Hi,

I like this theme! Before purchase it I need to know if it’s compatible with WPML plugin or similar

Thanks!

TemplateMela

Yes, This theme support to WPLM plugin.

walia1 Purchased

Hello,

Whats New in new updated ???

Thanks

TemplateMela

Currently, it does not change any files. New version with page Builder coming soon. Thanks

Default-user
walia1 Purchased

thanks

When will be new version coming ??

TemplateMela

Not sure but may be available within 4/6 weeks. Still any question regarding our theme please contact to our technical team at https://www.templatemela.com/support/

Presale question:

What payment methods are supported for the shopping cart of the Food theme? Do you support PayPal?

Thanks!

TemplateMela

This theme fully support to wooCommerce all default plugin and modules, You can check all default payment option and features here http://wordpress.org/plugins/woocommerce/

walia1 Purchased

Hello ,

How to add product in Seasons Special widgets area ??

Thanks

TemplateMela

Please check it our documentation file for installation process. Still not adjust it then need to contact our technical team with all your details https://www.templatemela.com/support/ so they can guide you.

Hi, I seem to have a spacing issue in the text. Can you take a look please? http://79.170.44.102/premiermobilecatering.co.uk/?page_id=8

Many thanks

Kim

TemplateMela

Need to contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.

Dear TemplateMela,

we need to know file names for editing the /shop/ page, the product category and the single product because we have to edit and add functions in order to display new elements.

What’s the file names? We have already contacted you with multiple tickets through the support system but we still didn’t get any answer.

Want to help us?

Thanks Best

TemplateMela

Yes, Need to contact our technical team with all your details so they can guide you about all your technical question https://www.templatemela.com/support/

Is lightbox feature available for your gallery page?

TemplateMela

No, Not included lighbox features on gallery page, But after the bought theme our team will help you for add lighbox on it. Just you need to contact our technical team with all your details https://www.templatemela.com/support/

anyway i can add html below a specific category in the menu page? i want to add a disclaimer to a certain section but cant figure out how.

TemplateMela

Please contact to our technical team with all your details so they can help you https://www.templatemela.com/support/

having an issue validating CSS3:

Feature -o-min-device-pixel-ratio doesn’t exist for media null ), (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi) { .site-header .search-field {} .format-audio .audio-content, .format-status .entry-content:before, .format-status .entry-meta:before, .comment-list > li:after, .comment-list .children > li:before { background-image: url(images/dotted-line-2x.png); } @media print { body { background: none !important; color: #000; font-size: 10pt; } footer a[rel=”bookmark”]:link:after, footer a[rel=”bookmark”]:visited:after { content: ” [” attr(href) “] ”; /* Show URLs / } .site { max-width: 98%; } .site-header { background-image: none !important; } .site-header .home-link { max-width: none; min-height: 0; } .site-title { color: #000; font-size: 21pt; } .site-description { font-size: 10pt; } .author-avatar, .site-footer, .comment-respond, .comments-area .comment-edit-link, .comments-area .reply, .comments-link, .entry-meta .edit-link, .page-links, .site-content nav, .widget-area, .main-navigation, .navbar, .more-link { display: none; } .entry-header, .entry-content, .entry-summary, .entry-meta { margin: 0; width: 100%; } .page-title, .entry-title { font-size: 21pt; } .entry-meta, .entry-meta a { color: #444; font-size: 10pt; } .entry-content img.alignleft, .entry-content .wp-caption.alignleft { margin-left: 0; } .entry-content img.alignright, .entry-content .wp-caption.alignright { margin-right: 0; } .format-image .entry-content .size-full { margin: 0; } / Remove colors from post formats / .hentry { background-color: #fff; } / Comments */ .comments-area > li.comment { background: none; position: relative; width: auto; } .comment-metadata { float: none; } .comment-author .fn, .comment-reply-link, .comment-reply-login { color: #333; }

TemplateMela

Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.

do you have the layered PSDs to go with this theme? i’d need them to make changes to the design, etc…

TemplateMela

Yes, Already included PSD file of theme layout with our theme package. You can edit in Photoshop for change/edit any images or layout.

BUYER BEWARE. I purchased this THEME and have been waiting nearly a week for a simple response. When I do get a response, it has nothing to do with the issue at hand. Obviously they (1) do not have enough people to handle the level of activity for this business or (2) just don’t care or (3) don’t know what they are doing. I wish I had never wasted my money on this worthless theme :(

TemplateMela

You will get reply via your ticket within few minutes and our technical team check it all your issue on your server.

Default-user

No. You don’t!!! You have done NOTHING to resolve this project. Absolutely nothing. You respond faster in the COMMENTS than your ticketing system. Why do you have a ticket system if you don’t replay. Again, you reply same day here on COMMENts… but week goes by without any response on tickets. LOUSY CUSTOMER SERVICE

TemplateMela

Already replied your ticket MZQ-232-18882, Our team ask for your store details but still you haven’t send any details via your ticket. So please send us all your details via your ticket so they can perfectly install your theme on your server.

Hi, it’s nice design you have there.

I’m interested to buy your theme, but I would like to know is it possible to change in it following things: 1) Columns in store pages. I would like to have 4 instead of 3 and sidebar. 2) ) Add to cart button always visible and move price next to it instead of under button. 3) Add images in menu – with or without megamenu plugin.

Thank you

TemplateMela

Yes, Possible to do all your customization with our theme. After the bought our theme need to contact to our technical team with all your details https://www.templatemela.com/support/ so they can guide you.

Hi,

I am having some minor issues with your theme and WPML. I am using 2 languages (English/French), and and when I click the 2 top widgets in the header banner (Cart & My account) I am always redirected to my default language instead of going to my secondary languages page.

http://fundowl.com/mbm.jpg

Can you please help?

Thanks,

TemplateMela

Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.

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