createit-pl

createit-pl supports this item

Supported

This author's response time can be up to 1 business day.

279 comments found.

roscko

roscko Purchased

When using 1 click Demo Install, I get this error on all the media uploads and the theme looks nothing like the “seabreeze” demo? Why is the one click install not working correctly? Can I get a wordpress demo .xml file instead?

roscko

roscko Purchased

this is the error: could not be uploaded because of an error. (import_file_error: Remote server returned error response 500 Internal Server Error)

roscko

roscko Purchased

Ok fixed this by installing the burger-main first, then the seabreeze.zip, then finally do the 1 click install. Works fine now.

Hi!

Great to hear that you have managed to solve this! In case of any additional problems, you will find our online documentation: here. And our support team is available on dedicated forum http://createit.support/ – feel free to contact them if you need help!

Thanks, createIT

Even though we have not changed any configuration and it displayed properly in the past, all of our menu items are displaying in every category. We noticed this issue after applying theme updates. Please advise.

Hi!

Fix for this issue will be released this week. If you don’t want to wait for that – on our support forum you will find information how to solve this, link: here.

Thanks, createIT

roscko

roscko Purchased

I’m having the same issue as “clermedia” above, all my menu items are displaying in each and every category for the menu-card page.

roscko

roscko Purchased

Ok I found the fix for it: http://createit.support/forums/topic/wp-4-4-menu-category-fix/

Tested and fixed the issue we were having. Hope this helps you.

Hey! In the demo site the cart is not update it’s counter when I put something in it. It updates only when I click on it, and reload the page. When I hover the cart icon it comes a strip of paper down, but it is empty, when there are items on the cart.

Is these bugs are still there in the final version, or is it just in the demo version?

Thanks!

Hi!

It will be fixed in the next theme version. These problems were caused by last WooCommerce update, though we’re already working on it.

Thanks, createIT

Thanks! Approximately when it will be available?

Hi!

It should be available next week.

Thanks, createIT

Hi! Pre-sales question.

Can you change the text on the themes?

Also do you have different header options? like change the size, sticky, etc etc

Hi!

Here: link you will find all available header settings. Not sure about what text changes you asking, but all the content instead of texts on images is editable.

Thanks, createIT

How can I hidden the title just for the main page ?

Hi!

Site title can be defined only globally with our theme. There are some SEO plugins which allows you to setup different titles for each page. Maybe something like this would help you.

Thanks, createIT

Hi, How edit the text of navbar-header (My account | log out) to french langage Thanks

Hi!

Please check this documentation: link about WooCommerce localization. In case of any problems with that feel free to contact our support team at http://createit.support/ Guys will be more than happy to help you there.

Thanks, createIT

iJason

iJason Purchased

Loving this theme! Love how my client can have multiple trucks with the locator! So cool.

Question: Is it possible to have a different page p/truck with their location map? They want to highlight each truck with it’s own page. So I’d like to have the map show only that location of that truck for that page. Does that make sense?

They have 7 trucks, and each one wants it’s own location page with a map. Let me know if this is doable.

Perhaps something like:
[google_maps_markers foodtruck_locator="yes" truck="2"][/google_maps_markers]

Thanks!

Hi!

Your shortcode looks correctly, so we will need access to your website to check why map is not displayed. Can you please start a new topic at our support forum http://createit.support/ with access to admin panel, and (if possible) ftp access, so we could help you?

Thanks, createIT

iJason

iJason Purchased

Just posted to your support. Let me know. Thanks.

Hi!

Thanks for letting us know. We found that markers were not displayed, because id numbers in a shortcode should start from 0, not from the 1, screenshot: here. Our team is still checking your website and they will contact you with more details.

Thanks, createIT

I didn’t see any of the child themes included within the download package. I only see the demo files, but no zip files of the child themes. I selected “Install all files and documents.” I’m trying to install the taco theme. Please advise.

Hi!

I’ve just checked the latest package, which is available on themeforest and all child themes are included as a separate zip files. Please check our documentation for more information about the child themes installation, link: here. And if that won’t help – please contact our support team at http://createit.support/ so we could help you.

Thanks, createIT

Please tell me what folder they are in, as I still can’t find them. I see all of the flavour folders listed inside the demo folder, but I’m still not seeing the specific flavours zip theme files. I have installed this at over a year ago and was able to locate the files just fine, but I recently reinstalled the burger theme in order to update it, and I can’t find the taco theme zip file anywhere. thanks.

Hi!

The latest package from ThemeForest looks like this for me, screenshot: here. As you can see for each flavour there is a separate zip package. If your package looks different – please contact us via http://createit.support/ so we could send you updated files.

Thanks, createIT

Hello, i was wonderring how is it possible to make the menu Sticky on mobile too ??

Hi!

You can try to change that with custom CSS styles. Please add the following code in Appearance > Theme Options > Code – Custom styles: @media (max-width: 990px){ body .is-sticky .full-sticky-menu { position: fixed !important; } }

It should resolve the issue.

Thanks, createIT

Thank you for your Answer, it does work … but …. what i would like was like to have only the 3 Hamburger bar Floating while scrolling down, with this Custom CSS we have the entire header sticky covering half of the screen :/

Hi!

In Appearance > Theme Options you can define separate, smaller logo for mobile devices and its position. In case you need additional help with that – feel free to contact our support team at http://createit.support/ Guys will be more than happy to help you there.

Thanks, createIT

Hello guys, How Can I translate this buttom “select options” https://snag.gy/48RUAV

Please help me. Thanks

Hi!

Select options is element of WooCommerce plugin, so you need to use WooCommerce translation file for this, more information about that in this documentation. Don’t hesitate to contact our support team at http://createit.support/ if you need help with that.

Thanks, createIT

Hello. The Woocommerce is 100% translated into Portuguese, but this button does not translate. Have analyzed all the code, and can not find where this line of code within the woocommerce or within the theme.

The po mo files and are properly filled, but does not change in front of the site.

Can you help me telling where this line of code I change via php.

Awaiting.

Hi!

Please contact our support team at http://createit.support/ with access to your website, so we could check this. Our team will gladly help you there.

Thanks, createIT

I’ve been trying to contact the support team for my food truck theme. There are a few parts that seems to not work. I have lost my login to create. I’ve emailed this email twice and never got a response support@createit.pl. Please help I would like to use this theme.

Hi!

We’ve answered you via support forum and directly to your email address. We will resend the message one more time to your email address.

Thanks, createIT

what email address are you emailing to? l**da@gmail.com?

Hi!

Yes, we used this address. Maybe check your SPAM folder if you can’t see any message from us?

Thanks, createIT

Hello, The menu items are duplicated on every board. We tried the recent fix noted in the forum – all it did was remove all existing menu items. We put in license code hoping it would do an automatic theme update and resolve – nothing happened. Very upset that this is happening – please help ASAP.

Hi!

Menu items can be duplicated if you have imported the demo content twice (each time when you click on import button it imports menus one more time). Just remove the duplicated items via Appearance > Menus and it should resolve the issue. If you need help with that please contact our support team at http://createit.support/

Thanks, createIT

It did not resolve the issue,and we have tried all your suggestions – we still have duplicated items on the menu. Please HELP

Hello!

Please contact our support team at http://createit.support/ with access to your website so we could check this? I can’t recreate this issue on our demo. Our team will gladly help you there.

Thanks, createIT

Hi, Thumbnail (rounded image on left) of menu isn’t displaying. The reason behind that is there is no option of Product thumbnail in Add Menu option. Please check screenshot here http://toledowebdesigns.com/rollingchef/screensnap-food-truck.jpg But in documentation, there is an option of Product thumbnail. Please fix this bug soon.

B/Regards, Jeff

Hi!

Please make sure that you have installed and enabled Multiple Featured Image plugin – it comes with a theme as a recommended plugin.

Thanks, createIT

yes, Multiple Featured Image plugin is active

Hi!

Can you please contact our support team at http://createit.support/ with access to your website so we could check this? I can’t recreate this issue on our demo. Our team will gladly help you there.

Thanks, createIT

Hi there, WooCommerce is up to v 2.6 now and your theme appears only support up to 2.2, is this correct?

If so, when will you be updating it please?

Hi!

The latest version of WooCommerce is 2.5.5 (2.6 is a beta version). Our theme is compatible with the WooCommerce 2.5.5

Thanks, createIT

I update my location from the link and the location updates on the desktop version of the site but does not change on the mobile version. What would cause this? I am on the newest version of the theme and Wordpress 4.51

Hello!

Can you please contact our support team at http://createit.support/ with access to your website so we could check this? I can’t recreate this issue on our demo. Our team will gladly help you there.

Thanks, createIT

Will FTP access work for you all?

Hello!

FTP information you enter in the Issue Details will be visible only to our support team.

Thanks, createIT

jack44

jack44 Purchased

bonjour,

je viens d’acheter votre script pour wp, je souhaiterai savoir comment l’installer, avez vous une doc avec un lien internet que je puisse le traduire depuis chrome ?

Je souihaite essayer d’installer les differentes version pour choisir celle qui me plait, je ne sais pas comment faire. J’ai mis le theme “burgertheme” dans le dossier theme de wp. doit on mettre les autre theme ? au meme endroit ?

Merci pour votre reponse

Jack

Hello Jack,

Under this Link you will find the documentation of Foodtruck WP theme you can transalte in Chrome. In this documentation you will find information how to install the theme. If you wish to use Burger theme you need to install and Activate only this theme. If you wish to use one of the others flavours you need to install the Burger theme and the child theme you are interested in (for example Bavaria) and activate it. If you will still have problems with activating the theme please contact our support team at http://createit.support/ with access to your website. Our team will gladly help you there.

Thanks, createIT

no visual composer?

Hi!

No, unfortunately there is no Visual Composer. Content can be created with shortcode generator. You can also import demo content and just edit it.

Thanks, createIT

Hi createit team!

Firstly,... Congratulations for your incredible and fresh template! I really love it!

I’d like to use first demo template, where you can choose between the different trucks in the slider. Furthermore, at the bottom it has the field for the newsletter too. I find it very useful. Please, could you send it to me if it’s possible?

http://foodtruck.html.themeforest.createit.pl

Thank you in advance,

Simon

P.D.: Sorry! It’s for the HTML template! : /

I have post this question in the other template’s support… sorry again!

by
by
by
by
by
by