108 comments found

WPHJT Purchased

how to update?

Coffeecream

So use Solution 1. You starting to build website and you don’t know how to use FTP?

Default-user
WPHJT Purchased

thanks for your wonderful answer!!!!! Its a mirror of your customer service. Why do you wrote solution 2 if it doesn’t work? Forget it. Its my first and last theme that I buy from you ;-(

Coffeecream

I’m sorry you feel that way, but the support is for themes, not for Windows or Mac OS. I will be more than happy to help you if there’s anything wrong with theme or if you don’t know how to do something in the theme or it’s functionality. Your problem is really Windows basics, which beyond our support scope.

The solution 2 is working, but you have to change folder name inside the theme zip file. That’s why it tells you that folder exists. You see what I mean? It’s just a folder renaming issue and you giving out on me.

In my opinion solution 1 is better because you can overwrite existing files without creating new folder. Just remember to backup your files first if you did any css or php changes on your theme.

Hello, I’ve created a blog in a website using your template and I have difficulties to select only one category to show up in the article list. I’ve been using this code : [blog posts=”4” item_width=”one_third” categories=”albert1er”] to show only the albert1er category article but the blog page shows all of them and not only the albert1er ones. Is there any thing I can do to fix that ? Thanks

Coffeecream

Please open a ticket on our Support site http://coffeecream.ticksy.com/

I purchased your Food & Wine Responsive Wordpress Template. I am having trouble getting the Slider Images to scroll the top of the website. The Sliders seem to populate as small thumbnails. Can you please advise the appropriate Slider plugin so that my Wordpress will mimic the images scrolling on Food & Wine Responsive Wordpress that I purchased. Thank you.

Coffeecream

Open a ticket on our support website http://coffeecream.ticksy.com/

I purchased your Food & Wine Responsive Wordpress Template. I am having trouble getting the Slider Images to scroll the top of the website. The Sliders seem to populate as small thumbnails. Can you please advise the appropriate Slider plugin so that my Wordpress will mimic the images scrolling on Food & Wine Responsive Wordpress that I purchased. Thank you.

Coffeecream

As I said in the comment above, please open a ticket on our support website http://coffeecream.ticksy.com/

aputman Purchased

Hi there,

just wanted to say thanks for creating such a clean, simplistic theme; i adapted it our hotel’s website and its worked out great! Thanks again, look forward to any future themes you produce.

My site: http://cedarhousesporthotel.com/

Coffeecream

Thank you very much :) It looks really great! Please rate our theme if you haven’t done it yet.

I sent a request 6 days a go to idealizator@gmail.com as instructed in the documentation and I haven’t heard back. I’m developing this site for a client so I need an answer asap. Here’s what I wrote in the email:

Hi, I purchased this theme just last week and I’ve just began development. I’m having issues with the menu not adjusting to the ipad resolution. It overlaps the logo. http://bearfootinn.com/wordpress/

Please help.

Coffeecream

Hi and sorry for inconvenience. Please open a ticket on http://coffeecream.ticksy.com/ and we will help you ASAP.

Hello

http://www.gujjus.com.au/

Above is my website link…m not able to change the logo background dimension and color…even i tried to change it from style.css…but i cant see any changes.

Please help me for the same.

Coffeecream

Please open a ticket on our support website http://coffeecream.ticksy.com

Wow seeing some of these replies to customer, am deffo not buying this theme. Awful customer service.

Coffeecream

Wish you good luck with other theme.

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