149 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
gohclgi Purchased

I think I am having really tough issues with the Visual Composer and I need the new release – I do hope you can get to it soon.

BoxyStudio

Coming soon!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

This theme is beautiful and wonderfully designed! I would like to know if you think it could be used for a nonprofit organization rather than a church and if it would be possible to create the staff page without the church theme content plugin.

BoxyStudio

You would still need to use the Church Theme Content plugin for the staff page, however no one would know on the front-end that you’re using the plugin.

Default-user

Thank you for the quick response! If i can avoid using the plugin, I’d like to. Is this something you think Envato Studio could help me recreate?

BoxyStudio

Yeah, definitely!

  • Bought between 50 and 99 items
  • Europe
  • Has been a member for 2-3 years

Hey Justin! A great theme. Is possible to easily switch between boxed and wide layout as in the preview it is boxed only.

Thanks for your work!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Justin, looks AWESOME like all your other work. :) My question, how customizable are those three navigation circles? Can I put any images, text, etc… (or a combination thereof) in them? Or is it very specific? For example, could I just have full images and a rollover image in them? (no text) Can they link to any pages I want them to?

BoxyStudio

Thanks!

Basically you choose an icon, add a title and some text and then choose wherever you want them to link to.

Default-user

Shoot. So I can’t put an image/photo there? For the icon do I have to choose from a set list of them or can I create my own icons?

BoxyStudio

Yeah sorry… you’d be choosing from the FontAwesome catalogue: http://fontawesome.io/icons/

Default-user

Ok, thanks for letting me know. (And so fast!)

BoxyStudio

I try! :)

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

When I set up a staff page, they sort by last posted. Can I sort by Order? I weighted the staff by assigning numbers in the order field, but it still sorts by last posted.

BoxyStudio

Sort options is something I’m adding with the next update.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

I think I’ve found a pretty BIG problem. It seems your theme is disabling the widgets drag and drop, and the contextual menu dropdowns. I disabled the plugins one by one and had no success in being able to drag and drop widgets or expand widget areas. I then activated 2014 theme and it worked fine. This is a big problem since it essentially DISABLED the use of widgets for me.

Please fix this.

BoxyStudio

I’m not seeing this issue on my demo theme. However I can definitely take a look at it for you if you submit a ticket with your URL and login information. Thanks! http://scheetzdesigns.ticksy.com

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi, Did I just see a comment to the effect that in order to use the “recurring events” feature on the calender plugin, one needs to buy a pro version? Kindly clarify. This is a great theme. Well done.

BoxyStudio

Correct, you’ll need to get the Event Calendar Pro version to add recurring events. And thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Justin, I purchased the theme but I have a few issues with it for example on the mobile version it doesn’t show my social media icons, also the footer box doe at show either and the link colors for social media in full size are pale and cannot change them say to at least white for more visibility and if I change the order of the elements it leaves a blank space in between for example I want to have the latest sermon closer to the bottom of the page together with the bottom widgets but looks bad whit that big gap. And for future updates please make the circles uniform in mobile version as it’s in full version for more more uniform design instead of boxes and more options to color different areas and overall more options to customize it.

Please help!

BoxyStudio

Shoot me a ticket with your WordPress login information and I’ll see what I can do, thanks! http://scheetzdesigns.ticksy.com

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Brentvb Purchased

Hi Justin,

Just wanted to wish you all the best on the Theme update, really looking forward to it :).

Thanks in advance. Brent

BoxyStudio

Thanks Brent!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How can I activate the visual composer? I don’t have a liscence key for it

BoxyStudio

You don’t need a license to activate it. You just can’t update it via normal means. You can always grab the latest version by removing the plugin and then reinstalling it via Forgiven’s plugin installer. It will then grab the latest version.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

For some reason, the favicons on the features circle are not showing on my homepage.Any pointers please?

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Great theme. Awesome support. Easy to work with. I would suggest more colour customization options in future updates. For example I would love to have the header background colour to be different from the button colours etc.

BoxyStudio

Indeed, it’s on the list of to do’s!

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years
  • United States

I have been submitting support tickets for for the Forgiven theme for over a week now through Boxy Support for the same issues and I cannot get anyone there to even acknowledge receipt of them. Can someone please take a look? Thank you!

BoxyStudio

I responded a few hours ago, did you get that email? I got the 4 recent ones you sent in as well. Maybe you entered the wrong email address when you registered?

Default-user

Sir, I got your email stating, “I responded a few hours ago, did you get that email? I got the 4 recent ones you sent in as well. Maybe you entered the wrong email address when you registered?” Prior to this email I have not received anything from you. Your link for support on my Purchase Confirmation page sent to me by ThemeForest takes me to your BoxyStudio page. That page does not allow me to sign on anywhere, just to send you new support tickets. My name is Russell Ichenberg. my user id is rtichenberg and I am signed on at Envato with it. I am able to send you tickets but I do not have anywhere else to sign in to read or to respond to your addressing my tickets. I have all the documentation that you might want but have no way to get it to you. When I tried just now to send all this to you, your email address is not accepting email and it gets returned to me. Right here on this page is the ONLY way that I have to get to you. I need support desperately and I don’t have any means to get it. Since moving over to your new Boxy page where I enter new tickets, I have not been able to contact you or to see replies except that you email me at rtichenberg@gmail.com Previous to the new BoxyStudio page you responded to me and I was able to respond to you. Now I cannot.

Default-user

Also, at the bottom of the last “Ticket Comment” you sent me is a link that reads, “Click here to sign in and reply to this ticket” When I click this it takes me to your Boxy Studio page where the only option I have is to send you another ticket. There is no place for me to “sign in” as you instruct.

I received an email from you and here is what it said, “Scheetz Designs … Russell Ichenberg,

There is a comment on the support ticket for Forgiven from Russell Ichenberg, here’s what they said: You can post them here, this is a private ticket. ;) Do not reply to this email! Click here to sign in and reply to this ticket. “

When I click on the “Click here …” link it takes me to the Boxy Support page and the ONLY thing I can do then is to enter a new ticket!

BoxyStudio

I have all of your tickets in my support system and will be getting back to you shortly!

Default-user

I’m still here. Did you try to get back with me?

BoxyStudio

Sorry it’s the weekend, I will be back to my tickets on Monday.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years
  • United States

Sir, I got your email stating, “I responded a few hours ago, did you get that email? I got the 4 recent ones you sent in as well. Maybe you entered the wrong email address when you registered?” Prior to this email I have not received anything from you. Your link for support on my Purchase Confirmation page sent to me by ThemeForest takes me to your BoxyStudio page. That page does not allow me to sign on anywhere, just to send you new support tickets. My name is Russell Ichenberg. my user id is rtichenberg and I am signed on at Envato with it. I am able to send you tickets but I do not have anywhere else to sign in to read or to respond to your addressing my tickets. I have all the documentation that you might want but have no way to get it to you. When I tried just now to send all this to you, your email address is not accepting email and it gets returned to me. Right here on this page is the ONLY way that I have to get to you. I need support desperately and I don’t have any means to get it. Since moving over to your new Boxy page where I enter new tickets, I have not been able to contact you or to see replies except that you email me at rtichenberg@gmail.com Previous to the new BoxyStudio page you responded to me and I was able to respond to you. Now I cannot.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey! Love the theme and would love to use it for our church but I had one question. I was a little confused by the sermon page layouts so this is probably a silly question but I just want to make sure. If our church does a series on Ruth for 4 weeks, then lets say a series on Serving thats 5 weeks long and so forth. is there an option to display sermons by series, then when clicking each specific series it displays each weeks content? Sorry if you have answered this question before!

BoxyStudio

Yep you can view Sermon’s by series!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Brentvb Purchased

Hi Justin,

Great Update thank you !!!

- Just wanted to check if you could please give me a list of the changes, I did see it when I did the update though WordPress BUT I did not make a copy. - I see you removed the Menu on the mobile phone view , is it possible to put the menu back or have a option to turn it on or off ? - Still have a issue with the The Events Calendar, on mobile you can click the dates BUT does not display the activity, - AND The Events Calendar, when you put your mouse over a activity it does not bring a pop up window like the demo http://wpshindig.com/events/ – this was working before the update of The Events Calendar, in early version 3.

Thanks in Advance Brent :)

BoxyStudio

You can now create a new menu and apply it to the Mobile Menu spot. That way you can create a separate menu for mobile users.

I will take a look at the event issues, thanks for letting me know!

Default-user
Brentvb Purchased

Justin, that is great, works well, and thanks for all your hard work !

Default-user
Brentvb Purchased

Thanks Justin, Events Calendar All Working !!!! 10/10

BoxyStudio

Awesome, glad to hear it! Thanks again for letting me know so quick! :)

  • Has been a member for 0-1 years

Hi I am looking to purchase this for a charity and would like to know can we set the background of the website to a pattern image?

BoxyStudio

Yep, you sure can!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi – we’re most likely going to buy this theme, great work. Quick novice question. Can we add a search plugin function easily?

Thanks

BoxyStudio

Depends on the plugin, but I don’t see why not!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi there. Love this theme… Purchased it awhile ago and so far it’s working well for our needs.

I am however having trouble getting rid of a random grey bar on the homepage. I originally uploaded the dummy content and am working around it… I have added custom content in the page content section of the homepage using the visual composer and am getting a blank horizontal grey bar under this section before it continues back into the dummy content.

Can you please advice how to get rid of this? Thank you.

BoxyStudio

Shoot me a ticket with a URL and your login information. Thanks!

http://boxystudio.com/support/
Default-user

Hi… I sent a ticket a few days ago and haven’t heard back. Can you please assist me with this issue? Thank you.

BoxyStudio

Responded to all of my tickets this morning, hopefully you got a response?

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United States

How does the twitter slider work? Is it a plugin?

BoxyStudio

You enter your Twitter API credentials through the Theme Options panel and then you can put it on the page from the Page Settings panel below the page content editor.

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