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357 comments found.

Is there a way to add a promotion to the events calendar? If not, how can I redirect an event page to a promotion page? The business owner prefers the promotions page but likes the countdown feature of the event. It would also give them the option of having promotions and events on one calendar. I have tried multiple redirection plugins, but they only work when the event’s url is typed in. No links (countdown, calendar, or main menu) redirect like we need. Any way around this issue?

Thank you in advance for any help you can provide!

I am working with the Forked theme. I’m sorry I forgot to mention that above.

Hi clto0501.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

cece101

cece101 Purchased

Hello – pre theme purchase question. This theme doesn’t look like it offers a mobile friendly version and would not pass the google mobile friendly test. How quickly are you going to include a mobile friendly component to the theme? Thx.

mobile friendly test – https://www.google.com/webmasters/tools/mobile-friendly/

Hi cece

The theme is completely responsive.

Google results linked below:

https://www.google.com/webmasters/tools/mobile-friendly/?url=drive.cro.ma%2Fforked

Hi AJ,

Is there a way to keep the scrolling words on the home page from scrolling?

Thank you!

Frances

Good evening.

Just answered your email message.

AJ

Thank you!

Hello there!, these guys are great..

On the countdown timer, onces it hits 00 00 00 its adds more time automatically, is there a way to make it stay at 00 ?

Hi Ecommbiz

Thanks for the message.

Can you confirm the version that you have running?

AJ

Version: 1.0.4

there should be no so problem.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Hi, I am having issues with the sub menu on our home page. It used to line up with the bottom of the banner, but without me making changes it has moved up in the banner and partially covers the text box. I have not touched the coding or anything. Is there a reason this would be happening?

Thank you in advance!

Hi cito0501

THanks for the message.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Chevu

Chevu Purchased

Hi, just installed forked, but can’t upload any images to the croma dashboard. It doesn’t work on any croma dash tabs. After adding image, add image field is empty.

Thanks

Hi chevu

Thanks for taking time to touch base on the forked theme.

After uploading the image you will see a dialog box opening That will give to access to additional settings for the image uploaded. Right at the bottom of the dialog box will be a blue link “set as featured image”. Just click the link and the image will be set as featured image and will be available.

AJ

Hi, when is your next update? I noticed it hasn’t been updated since 2014?

Thanks

The theme complies with the latest version of WordPress. No update needed.

AJ

DLT

DLT Purchased

Sent an email to your support email on Friday 5/29 about the same issue that others have mentioned here. I thought it was better to do it privately but I’ve received no response.

Yahoo is blocking emails from us because it’s listing us as spammers!!! In the US, the CAN-SPAM Act requires emails to have a valid FROM address, so the booking system sending emails as being from the customer’s address is getting us marked as spam by yahoo for sure, and I’m not sure about other free email providers.

In other people’s requests for help on this issue you told them to contact you through your support system and that you had a way to fix it. I did that but am getting no response.

Is there not way to fix it? Do I need a refund on the theme instead, since customers who are using a yahoo email address can’t receive mail from the booking engine?

I’m not sure what to do here.

DLT

DLT Purchased

I might add that I check my spam folder several times a day, so your reply DID NOT go to my spam folder, nor are the emails from the booking form.

Good day

I had a look at all the tickets that was opened on the day you stated, and there was none opened.. If you open a ticket I can assist.

I think that you just linked 3 different cases that had the word spam in them. None is related to the problem that you have.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

DLT

DLT Purchased

I did not open a new ticket. I replied to a previous email conversation we had going . . . but I have copied/pasted the email I sent into a new ticket and sent it.

Hey There! Nice theme. Can YouTube, Vimeo and or self hosted video’s be placed on the homepage? Thanks!

Hi Chrissycat.

THanks for the gracious feedback.

The theme will support Youtube and Vimeo but not self hosted videos.

AJ

does this use visual composer and is it possible to access the admin panel on a demo page?

Hi Zia8

THanks for the message.

The theme does not support visual composer.

We do not have access to a demo installation.

AJ

hi, are your theme style support this plugin https://wordpress.org/plugins/events-manager/ ?

Hi Muneera_salah.

Thanks for the message.

i have not tested the theme with the linked plugin.

AJ

I am using your child theme and it is causing much difficulties with pages disappearing. Please help!

Hi frpratt

thanks for the message.

There should be no difficulty

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Hello,

using this theme I have created an events page see below:

http://www.arthousesheffield.co.uk/events-exhibitions/

Is there a way to start the calendar view on a particular month? I would like it start on August because this is where all my events are published.

thanks, BC.

Hi BC

THanks for the message.

There is a upcomming agenda that you can use for upcomming months.

AJ

Apologies, but where do I find that and what do I do to set it?

Thanks.

Sorted it thanks :)

Hello,

on the events page below:

http://www.arthousesheffield.co.uk/events-exhibitions/

Is there a way to show more than 15 on a page, I have approximately 25 events to put on this page but its only showing 15.

thanks. BC.

Hi BC

in the inc/apps folder and cal-func.php around line 378:

$prt = get_upcomming_arr(15);

change the 15 to the figure that you need.

AJ

I recently got SSL but the font is all messed up. how can I change the href=’http://fonts.googleapis.com/css?family=.......

the “http” seems to be hard-coded

Hi Eluzion

Thanks for the message. I can surely assist in getting this set up.

f you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Hi, a pre sale question: is there any chance to check out the booking app’s backend?

Hi Luca8link THanks for the message.

Apologies for the delay in reply.

We do not have demo login, but do have a intro video available:

https://vimeo.com/57841670

AJ

Hello,

on the demo home page is it possible for the four boxes under the slider to open up in a new window when clicked?

thanks, BC.

Apologies for the delay that would be great. The box I want to open in a new window is the top left please.

http://www.arthousesheffield.co.uk/

Many thanks for your help, BC.

add the following just before the tag in header.php:

<script>
jQuery( document ).ready(function($) {
    $('.cro_fpbig'):eq(0).find('a').click(function() {
          var target = $(this).prop('href');
         window.open('_blank', target); 
   });
});
</script>

AJ

Thank you :)

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