280 comments found

sangwh Purchased

Hi AJ,

I have emailed you below message on 1st July and waiting for your reply.

How can I make the “number of Guests” to show in the reservation edit page? Please see attached image. It should show the “number of Guests” and I should be able to edit the number.

I hope to hear from you soon.

Net-Labs

Hi Sangwh.

You will remember that I replied that it is not possible and if you want the functionality you will need to code the solution.

The number of members are shown in the dayview of the croma.res dashboard section.

AJ

Hi,

I really like your template. What is holding me for buying is that i never worked with wordpress (only with joomla and magento).

I have a view questions before i make the step.

1) Is it working out of the box in Dutch language? 2) Is event manager included? 3) Witch steps do i have to make to get it work?

Thanks Kors

Net-Labs

Hi korsverweij

Thanks for making contact.

Translation is possible,and very easy to set up. We have a whole series of video’s that will show you step by step to get it done.

The manager is included and is available as soon as you install the theme. No additional plugins needed.

AJ

Hello,

I am very interested in purchasing your theme. Could you please answer the following questions:

1. Has there been any malicious attacks on this or any of your themes? 1a. If yes, what plug in do you recommend to prevent site hacking or redirection?

2. How often to up update themes and are updates included in purchase fee?

3. Does all of the content from the demo part of the self installed theme? Or is it only included in the installation option.

4. How long does it take after purchase for you to install theme and demo content?

Thank you

Net-Labs

Hi dshreter.

Thanks for making contact. it’s a well known fact that there’s a lot of attacks on all WordPress themes every day. If you have a WordPress theme it will be attacked. I personally use a plugin to limit login attempts and it proves to be quite fruitful.

There is no security issues in any of the themes that we are aware of at present.

The updates are indeed included in the fee. and can be achieved through the Envato updater.

The demo in a WordPress theme is always included as a installation options. Full instructions is provided on achieving this.

I do not install the demo content and the theme. There is a full set of instructions on installing the theme and getting all going.

AJ

It seems after Wordpress update I have lost your Shortcode Manager. Any ideas where to look? Thanks

Net-Labs

Hi mashaworks

Thanks for taking the time to touch base on the Forked theme

In WordPRess version 3.9 the tinymce editor was updated to version 4. One of the negative spinoffs of that was the way that the short codes was added to the editor that changed. The result is short codes that went missing.

If you update to the latest versions of the theme all will be ok.

More info on updating at the address below:

http://cro.ma/?faqs=i-received-an-email-that-i-can-update-my-theme-how-would-i-do-that

AJ

sangwh Purchased

Hi AJ,

I want to stretch the slider to 100% width in the homepage(front page). I have set the size for the slider in the functions.php on line 111: add_image_size( ‘sshow’, 2000, 550, true); but still not 100% width. I have used the image 2000px wdith for slider. can you help AJ please? Thanks

Net-Labs

Hi sang

To the last line of the style.css add the following:

.imgdiv{ background-size: cover !important; }

AJ

Default-user
sangwh Purchased

Thanks AJ

sangwh Purchased

Hi AJ,

Can you make the blog page “full width”? I have set it but it is not full width?

Net-Labs

duplicate question

sangwh Purchased

Hi AJ,

When you go to ADMIN Page for promotions, events, members and other pages like
wp-admin/post-new.php?post_type=promotions
wp-admin/post-new.php?post_type=events
/wp-admin/post-new.php?post_type=members

Layout in ADMIN Edit Page is showing like below
With Sidebar
Fullwidth

How can I change the order of Layout like below?
Fullwidth
With Sidebar

I want to have “Fullwidth” on the top first. Thanks AJ.

Net-Labs

At the time of publishing of the theme we had issues with the theme moderators regarding the settings of sidebars on the blog page so we removed the funcitonality.

The blog page will always have a sidebar as a result.

you will not easily exchange the order of the select box without having to go through the code with a fine comb and replace pieces of code throughout the theme unfortunately.

AJ

CompDocs Purchased

I am very upset with this theme and half your videos do not have any sound? How am I supposed to figure out how to properly install and set up my clients site without proper documentation. Ive just wasted over 6 hours of my time and I am highly frustrated. I am requesting a refund for this theme unless you can provide me with a text tutorial…

Net-Labs

Hi Compudocs.

Thanks for making contact.

I really did nothing that i did not promise anywhere.

If you make contact to my personal asistance line I’ll assist in setting up the theme for you where you are struggling.

You can contact me through my profile page here (bottom right) or my support page here

AJ

CompDocs Purchased

Is anyone else having problems uploading images to the slider and the 4 box highlighted area under the slider I add image and its there as soon as I save its gone? There is definatly a few major bugs in this theme. I am NOT HAPPY AT ALL!!!!!!!!!

Net-Labs

Thanks. I just replied ot your email.

I took over a webproject and I am supporting this template. It is fantastic! The only issue I am having is that the first image isn’t loading in the gallery section. I have deleted out the image and then the second image that was working now is not. Somehow the first image doesn’t work.

Here is the url: http://www.thepairingknife.com

On the homepage where it says “New Summer Menu” is the gallery I am talking about.

Thanks for the help.

Net-Labs

Hi surforguy

Thanks for making contact.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Dionne08 Purchased

Hi AJ :)

Can you help me with how to access my menus when on mobile phones? What would I need to change in the customization to have the tabs available for pull down in mobile and tablet since this theme is responsive? Customers are unable to view our menu options tabs.

Thanks in advance for reviewing.

Net-Labs

Hi Dionne08

The mobile menu shows automatically.

If yours does not show I can take a look at why and assist with a solution.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

jcnick Purchased

Hi there Have just bought your theme – could you confirm if there’s a way to have a different logo, on a handful of pages, within the same site?

Thank you!

Net-Labs

Hi jcnick.

Thanks for the email.

Having a different logo per page is unfortunately a solution that need to be coded and is not available by default.

AJ

Will this work with WooPos.com.au?

Net-Labs

Hi cdd101.

Thanks for reaching out.

The theme is compatible with woocommerce.

AJ

Hi, pre-sale question, is there a sticky header option? Also can image layer be placed on the the slider background with an url? Can an image background be placed on all the pages? And last, we need this translated to spanish, will the calendar months on the reservation show up in spanish? Thank you, very nice design, James B.

Net-Labs

Hi JAB007

Thanks for making contact.

The theme does not provide a sticky header.

Because of hte content boxes on the site, a link directly to an image will not work.

Once you translate all to Spanish all the calendar details will be translated.

AJ

Hi!

I want to configure differents header images for diferents pages. Where is the option in the dashboard? Or where is the document to change header for each page manually?

Thanks!

Net-Labs

Hi somoslapicero

Thanks for making contact.

The step by step explanation for the header images are shown at https://vimeo.com/58018631 The first part will show you how to set the default header image and the second part will show you how to set the custom header image.

AJ

thank you very much for the efficient and fast response. Have a nice day!

Net-Labs

Big pleasure.

Regards

AJ

Hi there.

I worked with your theme for a while now and I love it.

Please advise how to remove the name of the page from the header? I would like to have a clean header just with logo, main menu and submenu.

Thank you. Olga.

Net-Labs

Hi Olga

thanks for the positive feedback. It’s always greatly appreciated.

to the last line of the style.css add the following:

.cro_headerspace .cro_title {
  display: none !important;
}

Regards

AJ

Default-user

Thank you for a quick response.

Hi AJ, Quick question. I’m constructing 4 different menus, Lunch, Dinner, Desserts and Wine.

How do I place the individual food menu items in the order the client wants? I’m not finding any type of “number order” or arranging.

My client is extremely happy with the theme and we are about to finish up with the site. This and a support I’ve put in.

Thanks for all your hard work.

-sam

Net-Labs

Hi Sam

Thanks for the positive feedback. It’s always appreciated.

More details on ordering posts here

Regards

AJ

lifrance Purchased

So far, I really like this theme. Having an issue, however, with the Events pages. When I upload a header banner, it does not appear. The default header only appears. And yes, I did select that this would be a banner image via Media button upload. How can I get individual banners to appear for the Events? They do work fine with the Promotions. Thank you!

Default-user
lifrance Purchased

ALSO, ONE OTHER THING, I’m having the same problem with adding a custom header to the Calendar page. Is it possible to have a custom banner for that page? Thanx!

Default-user
lifrance Purchased

Here is a video of the issue. I can’t customize any headers at this time http://screencast.com/t/2xCd28UVVeuC

Net-Labs

Hi Lifrance.

Thanks for making contact.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

i am very much interested with your theme and if possible a custom work - i need RESERVATIONS to be able to add FOOD MENU and PAYPAL deposit fee / scenario: fill-up [name] / [email] / [telephone] / [no. guest] / [date] / [time] / [menu order]: 3 orders of menu-x, 1 order of menu-y, 2 orders of menu-z, 2 orders of drink-x and 5 orders of drink-z / [total bill] / [MAKE BOOKING] goes to paypal to pay (x% or fixed fee) – pls let me know if this is possible, time and budget.

Net-Labs

Good day weddingphotographer.

Adding deposits and payments to the booking system can be quite a expensive thing to add. and will take a lot of time ot code in.

Regards

AJ

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