An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is not currently provided by VisualSharing.

Frequently Asked Questions

I can’t install the code; I think part of it is missing; the HTML code doesn’t look right

That problem occurs for some buyers, I am currently investigating it.

In the meantime, you can contact me through my profile page and include your Tumblr login details, so I can install the theme for you.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

by
by
by
by
by
by