1015 comments found

Hi, Forte admin panel doesn’t seem to save any changes I am making there. Please help :)

pixedelic

Hi, sorry for my late reply.

From your description it seems you have a javascript error somewhere, maybe it is due to an incompatibility with a 3rd party plugin… but, since the page builder doesn’t work either, I have to asl you if you are running the latest version of WP (4.0.1) with the latest version of Forte: http://www.pixedelic.com/forte_current_version_changelog.php

Please, let me know. Manuel :-)

Default-user

Hi Manuel

I am running WP 4.0.1 with forte 2.7.5. I have re installed WP as well as the theme, I even disabled all the plugins, but none of them seem to work. Do you think if I use an older version of the theme it might work?

pixedelic

No, the theme should work… I should take a look to the error, is that possible? Could you provide the login details via email: manu[at]pixedelic.com ? Also remind me this thread in the email please.

Manuel :-)

jutord Purchased

Hi Manuel,

Is this theme compatible with WP e-Commerce? I have WooCommerce plugin installed but unfortunately, it isn’t showing sale prices on the items until the customer is in the shopping cart.

Hope to hear from you soon.

pixedelic

No, sorry, it doesn’t support other ecommerce plugins… however I’m not sure to understand your issue. WooCommerce displays both the original and the sale price:

Maybe are we talking about different things? Manuel :-)

wttmads Purchased

Hello Manuel! How are u doin’? I got a problem, when I upload my logo it looks cut off in square, how can I fix it? Thanks ! Great theme

pixedelic

Hi, sorry for the late reply, I paste here what I wrote via email too:

Hi, could you provide your site url and let me check pls? TIA, Manuel :-)

Hi, I have some problems with the slides. I cannot add any slides anymore after updating Forte. When i add an image in the console i get an error: https://www.kintaro-publishing.com/wp-admin/-33x33 404 not found. Also i can add sometime 1 or 2 captions, but not three, saving the chances says OK (smiley face). But the changes are not saved… Is this a javascript error os something? Regards, Ramon

pixedelic

Hi Ramon, no clue about the image issue, I should take a look at that, if possible contact me via email and provide the login details: manu[at]pixedelic.com (remind this thread please).

About the number of captions. Is your slideshow made by many elements? I mean, slides, elements inside the slides, many data? Because in that case it could be the limit of the server and you should increase by editing your PHP.ini or asking for help to your provider. The problem could be with the parameter post_max_size or max_input_vars

Let me know. Manuel :-)

Is it possible to have fullscreen background images / sliders behind regular pages with content and copy?

pixedelic

No, unfortunately Forte has got a full-width layout only, to achieve what you’re asking you should switch to a boxed version. I’m sorry.

Manuel :-)

Hi, I have problems with adding slides and captions. After adding two captions i can’t add a third one. Saving says all ok but notting is added (also not to de database). Also i cannot add a background image to the slide, (broken image and something with 30×30 in the browser console.).

Ramon

pixedelic

Hi Ramon… I already replied to this question: http://themeforest.net/item/forte-multipurpose-wp-theme-woocommerce-ready/3888979/comments?page=51&filter=all#comment_8526303 Could you reply to my answer please?

Manuel :-)

Jambo525 Purchased

Hello Manuel. I have a few issues to inquire about please. 1 – I have created 7 slides with 3 graphic elements and 3 caption elements on each slide, and no matter how many times i redo or create a new one, the slideshow will only show the elements of the first 4 slides, it only shows the background images i selected for the last 3 slides. I checked with my hosting company and they said to contact you because they could not fix the issue, but it should work as there are no limits set by them for my server use. 2. is there a way to have the audio play continuously across all pages without stopping? In the portfolio pages, I cannot get the images to appear in any size other that the full size of the file i uploaded.

Please help with any answers you can. Thank you in advance!! James

pixedelic

Hi James,

1. I have to check your slideshow and your php settings. If possible, please, provide WP and FTP login details via email (also remind this thread): manu[at]pixedelic.com

2. the theme doesn’t allow this. To switch between pages without music stops, you should convert the theme to a completely AJAX theme, but I can’t assist you in this, it is a big customization for a theme like Forte that includes many sections (blog, ecommerce, portfolio…). Or you could put the main site into an iframe, it is an old technique, abandoned because of performance issue. However, you should contact a freelance to get help with this.

3. mmm… strange, could you show me your portfolio? Maybe you only need to reganerate your thumbnails, since you uploaded them before installing Forte? In this case use this plugin: https://wordpress.org/plugins/regenerate-thumbnails/

Manuel :-)

Default-user
Jambo525 Purchased

Manuel. I did what you suggested and increased the max post parameter from 20mp to 1000 and it still will not let me add more slides or elements. Also, my menu appears differently everytime i go the website… it is either a dropdown menu with everything listed under Home, or it appears spread out but partially covered under the logo

pixedelic

Hi, about the menu, you have to reduce its width: the theme checks the width of the menu and if the sum of it plus the logo area is wider than the layout, it turns the menu into a dropdown button. The width can change if the font rendering is slower than usually, so you have to use a “security” width. Hope this makes sense.

About the max post parameter… sorry, I don’t remember, where did I suggest that? Did you increase both post_max_size and max_input_vars ? Are you sure? Because sometimes, even if you think to have increased them, your provider puts some blocks on that, and you can easily check, if you have WooCoomerce installed, on WooCommerce -> System status>

Manuel :-)

wttmads Purchased

Hello Manuel! How are you?

Got a problem, all the product images are different sizes, I want them all square and the same size! http://inoxaccesorios.com/?post_type=product

thanks,

Default-user
wttmads Purchased

Hey manuel! I think I got it with the regen. thumbnails !

pixedelic

Great, thank you for updating :-)

Hi Manuel, I can’t see anymore my page builder. Everything is updated ( Wordpress 4.0.1 and Forte theme 2.7.5). Let me know what can I do. I can let you access to admin if you request it.

Regards, Denis hamon

Default-user

Fixed ;)

pixedelic

Great :-)

Hello! For some reason on my checkout page using woocommerce, under order summary I am now getting:

Your order [object Object]

Website is www.pascalcampion.com

I tried in all internet browsers but am still getting the same thing happening, please help!

Thank you! Jenn

pixedelic

Please Jenn, use the same account you used to purchase the theme, otherwise I can’t check your license and I can’t provide support. It is very important for me. TIA, Manuel :-)

smue Purchased

Hi Manuel, How do I edit the attachment page in the media files?

pixedelic

Sorry, not sure to understand what page you’re talking about, could you provide an example?

Manuel :-)

ksahlos Purchased

Hello Manuel

I tried to email you about a week ago but unfortunately did not receive any answer. Since i want to publish my new Forte theme site, i decided to contact you here. I have one problem and one issue i need your advice

PROBLEM I have installed ‘Leaflet Maps Marker’ plugin. Plugin is compatible with my wordpress version. The problem that i have is that when my page displays the google map at first all is ok. But when i zoom in or out the map, map in the backround disappears. It only shows back again when i scroll up or down the page. Actions taken so far: Plugin developer and Wordpress, after contacting them, directed me to you since they found no problem regarding to them.

ISSUE In my Home page, there is a blank space between my slider and the footer. Is it possible we eliminate this blank space?

I thank you for your support

Konstantinos

pixedelic

Sorry, I don’t know the plugin, so I should check on your end and, maybe, by switching to a different theme temporarily.

About the slideshow issue: that’s normal, sections and the article tag has margins and padding. If you want you can remove them from the home page with this custom CSS, just paste it into Forte option panel -> Styles>

.home #content > article {
    padding-bottom: 0;
}
.pix_slideshow_wrap.firstSlideShow {
    margin-bottom: 0;
}

Let me know. Manuel :-)

Default-user
ksahlos Purchased

Ok Manuel thank you the slideshow homepage worked just great. :) About the Maps problem. I will check with an other plugin also to see how it works and let you know. I really dont want to go to a dif theme, because i just loaded your theme up today, switching from another ones theme and i am happy about it ! :) Konstantinos

pixedelic

No, sorry, I meant you should switch to a different theme to check if the problem comes from the theme, if it doesn’t come from the theme I can’t do much. Just this.

Manuel :-)

Hi Manuel

Just did an update to WP 4.1 and Forte 2.7.5 since then i get this warnings when i first start the website (momentofilms.ch) and then go to the wp-admin panel. I didn’t install any plugins.

Any ideas? Thanks for you support

Warning: session_start(): open(/tmp/sess_fcdd1b1b19c3a39625261ad94a3fbefb, O_RDWR) failed: Permission denied (13) in /home/httpd/vhosts/riedenerag.ch/momentofilms.ch/wordpress/wp-content/themes/forte/functions.php on line 4

Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /home/httpd/vhosts/riedenerag.ch/momentofilms.ch/wordpress/wp-content/themes/forte/functions.php:4) in /home/httpd/vhosts/riedenerag.ch/momentofilms.ch/wordpress/wp-content/themes/forte/functions.php on line 4

Warning: Cannot modify header information – headers already sent by (output started at /home/httpd/vhosts/riedenerag.ch/momentofilms.ch/wordpress/wp-content/themes/forte/functions.php:4) in /home/httpd/vhosts/riedenerag.ch/momentofilms.ch/wordpress/wp-includes/pluggable.php on line 1178

Warning: Unknown: open(/tmp/sess_fcdd1b1b19c3a39625261ad94a3fbefb, O_RDWR) failed: Permission denied (13) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0

pixedelic

Hi,

I’m sorry, but the only known issue with WP 4.1 is with the page builder, and I’m already releasing an update that fixes it. And… I can’t see those warning messages on your site. Can you see them on backend only?

Manuel :-)

OhmLab Purchased

Hi Manuel! Thank you for a wonderful theme! I have encountered two big issues with the theme that I hope can be fixed quickly. I have created a user for you on the website and sent you an email with the details. I hope you can quickly help me fix these things.

Problems: Portfolio galleries are not showing. Website are not displaying in full width.

I have read through all related support threads, followed your tutorial videos, read through the documentation, etc. I have not found a solution for either problem.

Thanks! Chris (aka OhmLab)

OhmLab Purchased

Hi Manuel,

Quick question. Is it possible to use a SoundCloud player instead of the standard mp3 player and still have the option to play audio from the portfolio gallery images? This would be great!

Thanks!

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