2737 comments found

TFteam Purchased

I purchased a jquery script here on codecanyon and looking into in integrate it into the theme. I followed the instructions carefully but not sure what they meant by initialize the JS code. Where would I do that on fortis? Thanks.

infortis

Hello,

There are no theme specific instructions, all depends on that script. I don’t know what author of that script meant by “initialize the JS code”, you might need to contact the author.

Kind regards

pi3d14 Purchased

Hello, I have use this theme about 3 years, great! But today i update the version 1.5 to 2.5.3 I can not find where to add the live chat code? I the version 1.5 can be add in the block_edgebox_bottom_right. Where to add in the 2.5.3?

infortis

Hello,

That static block was removed in version 2.x because it didn’t work well on touch devices (we’ll try to add similar block in one of the next updates). You can position your live chat block using CSS, for example: https://developer.mozilla.org/en-US/docs/Web/CSS/position

Kind regards

Default-user
pi3d14 Purchased

Thank you very much,

thedis Purchased

Hello,

Even if we chose ‘Fade” effect in the slideshow, it always use the simple horizontal scrolling animation. How can we solve that ?

We use last Version 2.5.3.

We try to delete cash, refresh magento cash, reindex everything, etc…

Thank you.

Best Regards,

infortis

Hello,

It will be fixed in next update.

Kind regards

thedis Purchased

Hello,

When we click on “add to card” or” ajouter au panier” on the homepage, we receive this error message : “{{var product.name}}” a été ajouté au panier

and the product is not added to the card.

www.nightshot.be

By the way, when we flush the cache, it resolve the problem for a few hours then the problem is coming back. We use Magento 1.9.0.1 with the last version of the Theme Fortis. The bug appears only on the Homepage.

Thank you.

Greetings,

infortis

Hello,

“Add to cart” is Magento’s core functionality and it wasn’t modified in our theme in any way, buttons are generated by Magento code, so this is for sure not a theme error. Most likely this indicates some problems with cookies in this specific Magento installation or some conflicts with things like Varnish: https://github.com/nexcess/magento-turpentine/issues/345

Kind regards

banktif Purchased

Hello,

thanks for a great theme.. whether this theme can use animation / video slideshow?

tq

infortis

Hello,

You can embed videos (e.g. from youtube) inside slides.

Kind regards

Hello,

I already configured pattern for the header and footer but didn’t appear even after flush all the cache.

infortis

Hello,

If Magento caches was flushed, then you probably didn’t fully clear the cache in your web browser or you’re changing your settings in the wrong scope (please see the “Current Configuration Scope” switcher in the top left corner of this section of admin panel).

E.g. you’re setting it for the “Default Config” but all those settings are overridden on the website level or on the store view level.

Please note that scope of Magento configuration has three levels: 1. “Default Config” 2. Website 3. Store view

Settings of a store view override settings of a website and settings of a website override settings of the “Default Config”.

Kind regards

Hi Fortis,

Is it possible to change the size of the text of the product titles the ‘related products’ as it is too big. A screenshot of the section i am referring to is below

Also is is possible to align the text of the title to ‘Left’.

https://drive.google.com/file/d/0B8R5SfWcq9fGb01mcV9aMVAwNk0/view?usp=sharing

Your prompt attention would be highly appreciated.

infortis

Hello,

There are no admin settings for this, you would need to change it using CSS.

Best regards

Dear customers,

For support please use this contact form:
http://themeforest.net/item/fortis-responsive-magento-theme/1744309/support#contact

Thank you in advance.

Kind regards

MohsenB Purchased

Hi, How can I add a third Category Label? Which file would I need to edit to be able to do this?

Thank you in advance :)

infortis

Hello,

In: app\code\local\Infortis\UltraMegamenu\etc\system.xml

add more labels between tags:
    <category_labels>...</category_labels>
For example:
    <label3 translate="label">
        <label>Label 3</label>
        <comment><![CDATA[My custom label 3.]]></comment>
        <frontend_type>text</frontend_type>
        <sort_order>30</sort_order>
        <show_in_default>1</show_in_default>
        <show_in_website>1</show_in_website>
        <show_in_store>1</show_in_store>
    </label3>

Then, add that label to this file: app\code\local\Infortis\UltraMegamenu\Model\Category\Attribute\Source\Categorylabel.php

    if ($tmp = trim($h->getCfg('category_labels/label3')))
    {
        $this->_options[] =
            array('value' => 'label3', 'label' => $tmp);
    }

Kind regards

Schtiefv Purchased

Hi,

Any idea when we can expect an 1.9.1.x compatible version? Ultimo has 1 released last week but no mentioning about it for the Fortis users yet.

Thank you.

infortis

Hello, It’s almost ready.

Kind regards

pi3d14 Purchased

Hello, I want to show the two feature products in a line, the img_width is 565 img_height is 270, but when i set this parameters to the {{block type=”fortis/product_list_featured” template=”catalog/product/list_featured_slider.phtml” category_id=”3” product_count=”2” hide_button=”1” block_name=”My Products” img_width=”565” img_height=”270}} it does not work, could get some help to me? thank you very much

infortis

Hello,

Please note that size of the image depends on the size of the item. So even if you set image width to 565px, the image will be only as wide as the item (product) inside the slider. So first set the “breakpoints” parameter according to your needs.

You can display any number of products per row. Use “breakpoints” parameter – with this parameter you can control the number of products in a row visible with a particular browser viewport width.

Description of all slider options can be found in the user guide: 6.1.4 Featured Products Slider

Kind regards

Excuse me, but how to export the stuff in page builder when I migrate the site? Thanks..

Allande Purchased

Hi

I have extensions use Jquery 1.10.2 version

Fortis theme works with another jquery version, possibility conflict ? Fortis theme can works with jquery 1.10.2 ?

Regards

Hello Infortis,

Like @Schtiefv I am curious as to when the Magento 1.9.1.0 update will be available for Fortis users as well.

Thank you!

infortis

Hello,

We’re working on it, it’s almost ready.

Kind regards

Default-user

Excellent, I’m looking forward to it’s release :)

Thank you!

Does it work on Magento 1.9.1.0 ?

infortis

Hello,

Version fully compatible with 1.9.1.0 will be released soon.

Kind regards

Pre-Purchase Question:

I have a online store and when a client orders a product an email is sent to both me and also the supplier. Additionally there is a functionality for tracking info to be sent to the buyer as well. I simply dropship. Does this template do any of that? Can you explain how it works?

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