2645 comments found

Hello,

We have installed your theme but we noticed that when you try to print any page, the background comes out black and is unusable. Can you please advise on how to fix this? The problem exists even on your demo site: http://fortis.infortis-themes.com/demo/default/dress1.html

Try to print and you will see that the background is completely black.

infortis

Hello,

Some browser issue. When you remove the box-shadow property from DIVs with classes “product-top-wrapper” and “product-top-wrapper2” on product page, the background color is correct.

We’ll prepare a fix for this in the next update.

Kind regards

Default-user

Hello,

I have tried to look for those classes in but there is no box-shadow property in the “product-top-wrapper” and “product-top-wrapper2” classes.

Please advise.

infortis

There is, please check with Firebug.

I’ve got an issue on the checkout review table, see http://i.imgur.com/CsihiYo.png

Please advice, thanks.

infortis

Hello,

Thanks for info, we’ll check this and fix it in the next update.

Kind regards

Default-user

This was caused by an extension I was unaware of.

You can take this off your list, thanks!

infortis

Thank you, we were going to check this thing tomorrow, thank you for saving our time. :)

Hello,

On the “home page” we have: template = “catalog / product / new.phtml and template = “catalog / product / list_featured_slider.phtml

We want to have the same layout as in your “Demo 2” We set “Theme Settings” >> “Boxed Style = Enabled”

It works well in the “category” page

But it does not work in the “home page”

Yet in your “demo 2” it is possible.

How should I do?

Thanks

infortis

Hello,

This style is not available for product sliders, only for product grid. In demo 2 we added grid with this shortcode:

{{block type='catalog/product_list' category_id='4' grid_column_count='4' hide_toolbar='1' template='catalog/product/list.phtml'}}

Kind regards

Hi,

First of all, I have to say that this template has some very cool features :grin: !

I have 2 questions though:

1. In the main menu I would like to add a second block for custom links that come before the categories ie block_nav_links_2. I have created the block but I just not sure how to call it in ultramegamenu/mainmenu.phtml

2. for the Sidebar category menu, I would like to set the parent category and have it static. I would like to set the parent category which is not a root category,and have it remain the same regardless of the child category selected.

Hope this makes sense.

Regards,

Luke

infortis

Hello,

1. To add more custom blocks in Magento this article may be helpful: http://stackoverflow.com/questions/10647650/how-to-call-magento-block-in-phtml-template

Please see these files in the theme as an example:
  • app/design/frontend/fortis/default/layout/infortis_ultramegamenu.xml
  • app/design/frontend/fortis/default/template/infortis/ultramegamenu/mainmenu.phtml

You can add/remove any blocks in Magento using Magento’s standard XML syntax in layout update files but this is a complex subject so we are unable to support it. You can find many tutorials and articles about Magento layout XML on the web, e.g.:

2. Unfortunately there is no such feature in the current version.

Kind regards

Hi There,

Can I just say this is an amazing theme.

I have one problem, I have recently updated to 2.1 and have wide menu enabled.

I would like to display only 4 subcategories in the top navigation, yet display all subcategories in the sidebar navigation : ie;

TOP NAV CATEGORY
> This One
> That One
> Another
> And Another

SIDEBAR CATEGORY
> This One
> That One
> Another
> And Another
> This One
> That One
> Another
> And Another

If I enable (show in navigation menu) all sub-cats in the config settings in admin they all show in the top nav which is then too confusing. Is there a way to limit the number of sub-cats shown in the top nav or another solution ? Sorry it’s a bit long winded.

Thanks in advance,

Victoria

infortis

Hello,

I’m not sure if this will suit your needs, but you can limit how many levels of subcategories you show in top menu and in sidebar menu. You can do it separately for each menu.

Top menu here: System > Configuration > Catalog > Maximal Depth

Sidebar here: System > Configuration > Menu > Maximum Depth

Best regards

hello, i want to ask,why the icon in the footer company information is gone when i edit to my company information..?how to make the icon not gone?

infortis

Hi,

Magento’s WYSIWYG automatically removes empty tags, such as icons, e.g.:
<span class="icon i-telephone">...</span>
(I added … because otherwise ThemeForest’s comments system would break my sample code formatting)

To avoid this you can add non-breaking space inside, like this:
<span class="icon i-telephone"> </span>

You could also disable Magento’s WYSIWYG so that it doesn’t process the code before you start editing the code. Turn it on only when it is needed. Go to System > Configuration > Content Management and set it as Disabled by Default.

In case you need the original content of some blocks, XML file with all static blocks can be found in the following directory: app\code\local\Infortis\<ThemeName>\etc\import\. You can also re-import all static blocks, please see chapter 7.10 Theme Installation in the user guide for details.

Best regards

Default-user

i have 1 more question,how to i hide block(compared product,comunity poll),paypal in left sidebar ?

infortis

Not all blocks can be disabled in Magento, please check Magneto documentation for details.

In our theme we added an option to hide those blocks on home page.

Hello, I would like to hide the paypal logo in the left sidebar. Impossible de find where is it ?! Thanks in advance

infortis

Hello,

For support please kindly use the account which was used to buy the theme on ThemeForest. Thank you.

Kind regards

Hi, Suddenly the price on the products list page has disappeared and the page is constantly loading… Please advise Thanks

infortis

Hello,

Please check your Magento settings, re-index, clear caches etc.

Best regards

pgdh Purchased

Hi i have a question about an answer you Guys have gave to user “eavantage”

Your answer was:

This style is not available for product sliders, only for product grid. In demo 2 we added grid with this shortcode: {{block type=’catalog/product_list’ category_id=’4’ grid_column_count=’4’ hide_toolbar=’1’ template=’catalog/product/list.phtml’}}

Can you please tell where to insert this line of shortcode? to make it Work with this code:

{{block type=”catalog/product_new” products_count=”20” show_items=”5” is_responsive=”1”centered=”1” size=”size-xs” hide_button=”1” block_name=”bla. bla. bla.”template=”catalog/product/new.phtml”}}

Kind regards

infortis

Hello,

Add it inside your page’s main content field. It has to be formatted like this (your example was not formatted with proper tags in the comment so ThemeForest’s comment system reformatted it and now it is invalid):

{{block type='catalog/product_list' category_id='4' grid_column_count='4' hide_toolbar='1' template='catalog/product/list.phtml'}}

Your second example is for new products, both codes can’t be combined.

Best regards

Hi,

Have you plans to implement Google Rich Snippets as you have done in the OpenCart version of your theme ?

We’re having trouble implementing it fully as the files are not in the default locations

infortis

Hello,

Yes, but not in the nearest future.

You can enable Magento’s “Template Path Hints”, it will display the names of template file of each block in the front-end. This way you can easily check which template files you need to edit to customize specific sections of Magento. Please see this short video tutorial for more details: http://vimeo.com/1067069

Best regards

Very cool theme. Have not yet updated to 1.8.

What file needs to be edited to move the “Product Options” block between the “Availability” and “Add to Wishlist, Add to Compare, etc.” lines?

In the previous version, the Product Options block comes after these items (below the image) and is the full width of the window (as seen here: http://www.imaginationgonewild.com/bee-happy-decal.html)

Any help is appreciated!

infortis

Hello,

Position of options is editable through admin, you can find details in the user guide: 1. Quick start.

Best regards

Is there a way that we can center the logo above the menu so that we can use a larger logo and still keep the theme responsive?

Thanks in advance!

infortis

Hello,

Logo is by default aligned to the left, there are no settings to change it, you would need to customize CSS.

Best regards

Default-user

What about placing it inline with the top menu bar. Could I send an email with a screenshot of what I am trying to do?

infortis

This is of course possible but unfortunately theme customization is beyond the scope of our support. You would need to customize the template file which is responsible for the header section.

To check which template files you need to edit to customize specific sections of Magento, you can enable Magento’s “Template Path Hints”, it will display the names of template file of each block in the front-end. Please see this short video tutorial for more details: http://vimeo.com/1067069

Hi….

A week ago I wrote asking about the update to fix the issue with the sales/guest/form/ pages, you wrote back saying it would be a few days. How is the progress on this going? We are waiting on this update before we upgrade….

Thanks..

infortis

Hello,

Magneto team fixed this issue in Magento 1.8. To fix in your installation, you can copy this file from Magento 1.8: app\design\frontend\base\default\template\sales\guest\form.phtml

to theme’s directory (even if you’re still using Magento 1.7):

app\design\frontend\fortis\default\template\sales\guest\form.phtml

Kind regards

infortis

Additionally: get rid of the old CSS styles from skin\frontend\fortis\default\css\styles.css:

#oar_widget_orders_and_returns_form ul li { ... }

Kind regards

Hi, Thanks for the wornderful theme.

Q1: Since I have upgraded to latest theme with magento 1.8.0 I have noticed that the layered category is missing and I can’t find right place to update! How can I make it like below as it was before? http://www.dropbox.com/s/3m1l645225im2le/fortis.jpg

Q2: Also, is your navigation for Electronics on your demo a static block or navigation? Can you share it’s code please?

Many thanks.

Default-user

Many thanks for the reply.

However, there seems like misunderstanding for question 1. I don’t want the side menu but I want the categories within “Shop By” section. It is enable if you search something but not enable if you browse catalog. Like this: http://www.dropbox.com/s/rj1xal1fhm7ta2e/fortis2.jpg

I tried to copy reference “left” from catalogsearch.xml to catalog.xml but it is stil not showing. So I guess I am missing something here!

infortis

Yes, I understand, you can enable/disable the category filter in theme’s menu settings.

Default-user

Many Thanks. I was keep missing that tiny setting from Menu section.

hi, it’s really urgent that I get my problem fixed. I updated the theme to the latest version to try and solve this problem but it just made it worse. Some CSS/JS files are not loading properly – they are taking FOREVER, and before they load the price of an item is behind the add to cart button.

infortis

Hello,

We relied below your previous comment. Please kindly provide more details (you didn’t even state your theme and Magento version) – what can we advise with such a few information? You probably didn’t upload all files or have some conflict with custom extensions/modifications. Please contact our support via the contact form on our profile page http://themeforest.net/user/infortis and sent the link to the site and more details about the issue.

Kind regards

Is there a way to have a lightbox popup for the picture instead of the theme’s way of viewing pictures? Thanks in advance!

infortis

Hello,

There is a lightbox, you can use it together with cloud zoom or separately.

Kind regards

Instead of having the top categories in the menu bar, I’d like to have only one menu item named “Shop” and all the categories should be under this.

Referring to your demo, in the menu bar rather than:

WOMEN – FASHION (Tops, Dresses, Shoes, etc) – ELECTRONICS – DIGITAL

I need:

SHOP (Women, Fashion, etc)

infortis

Hello,

You can create in your Magento a new top-level category SHOP and then move all the other existing categories (use drag and drop) under the SHOP category.

Best regards

Hi Infortis,

Like @ajarmolych I was also waiting for the sales/guest/form fix for 1.8 you said you were working on and would release within a few days.

I have tried your solution and put the 1.8 base form.phtml file in the (newly created) themes sales/guest/ folder, but this doesn’t fix the issue.

It seems to be related to styles. Please help out here…

Thanks!

infortis

Hello,

Additionally get rid of the old CSS styles from skin\frontend\fortis\default\css\styles.css:

#oar_widget_orders_and_returns_form ul li { ... }

Kind regards

Default-user

Hello Infortis,

I commented those styles, like

/*#oar_widget_orders_and_returns_form ul li { margin:0 0 5px; height:30px; }*/

and now the Magento CE 1.8.0.0 sales/guest/form page looks fine :)

Thank you!

Hello, I would like to hide the paypal logo in the left sidebar. Impossible to find where is it ?! Thanks in advance

infortis

Hi,

This is not part of the theme, this is PayPal setting. PayPal logo can be removed from the sidebar in this section of admin panel:

System > Configuration > Payment Methods
> Paypal All in One Payments Solutions
> Paypal Payments Advanced (Includes Express Checkout)
> Basic Settings – Paypal Payments Advanced
> Frontend Expereince settings
> Paypal Product Logo

Kind regards

On the product page, currently it shows 3 thumbnails under the main image. How to increase to 5, or 6 or 7… etc.? Thanks!

Default-user

Adding ”.itemslider-thumbnails { max-width:474px; }” to custom.css did not work. FireBug shows cloud-zoom.css supersedes custom.css. I have to create a sub-theme, copy cloud-zoom.css there and modify it. It’s working now but hopefully it won’t break the next version update… :-p

infortis

You can always make the selector more specific to override other selectors, e.g.:

.product-img-column .itemslider-thumbnails {...}

Default-user

That last bit works great!! Thanks!

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