2478 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello to the Infortis Team/Developers, i am highly interestet in this Shoptemplate. I do have already one shop under Magento 1.7.0.2 and a Template bought from TemplateMonsters. Now i found this Platform and you and i realy love this Template. I am planing to make/build up my shop completely new from zero. so My question to you would be, do you have any idea when this Template is with the latest Magentoversion compatible? thankyou in advance Thomas

infortis

Hello,

An update will be released next week, we’re working on it right now.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have managed to reduce top links from the customer.xml file. However i can’t seem to find where the ‘Sign-up’ top links is located. any help pointing me to the correct file will be appreciated as i have gone through every single static block and can’t find it either.

sample link of website is www.discoverdirect.co.uk

Default-user

Any chance of a reply please?

Default-user

I have one more problem on footer links and block_footer_links i can’t seem to remove Site Map Search Terms Advanced Search Orders and Returns Contact Us

Even when i disable both static blocks.

infortis

Hello,

You can hide the “Sign Up” link with CSS:

#top-link-signup {
   display: none !important;
}

If you prefer to edit layout XML, then the link can be found in theme’s local.xml: app\design\frontend\fortis\default\layout\

Regarding footer links:
these are Magento’s built-in links not related to the theme. But with Fortis you can easily disable them (in System > Configuration > Theme Settings > Default Magento blocks) or even replace them with custom content. Please refer to the chapter 7.9 Default Magento blocks in the user guide for more details.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Could you please state the code needed to add rel=”nofollow” to Wishlist and Compare links in ‘app\code\local\Infortis\Fortis\Helper\Template.php’

Also, how do I add rel=”nofollow” to links My Account/My Wishlist etc?

And if possible where do I add rel=”nofollow” to layered navigation links?

thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Dears,

Thanks for your great theme!

I’m using Fortis Theme 2.1.2, there should be lack of a picture in P85, which looks like P83.

Would you please update it?

Thank you!

infortis

Hello,

I’m sorry but I don’t understand what you mean by “picture in P85, which looks like P83”. Could you clarify?

Kind regards

Default-user

The PDF user guide of Fortis Theme 2.1.2. The page 85 explain blocks of footer. There should be missing a screenshot, which is similar with P83.

Sorry for making you confusing, merry Christmas!

infortis

We didn’t prepare it on time before the last update (sorry!) so we didn’t add the screenshot there. But all blocks are briefly described. If you’re not sure where some specific block is located, please enable it, then add some sample dummy content and check where it is displayed on your site.

Merry Christmas to you too. :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Netherlands

Hi, on IE there is a thin line below the current menu item. On FF + Chrome this line isn’t visible.

How do I get rid of this thin line? Please see this image:

http://s21.postimg.org/i1416e493/thin_line.jpg

Thanks!

infortis

Hello,

This is browser issue, please make sure your browser’s zoom is not enabled. We’ve checked in all versions of IE and no line is visible with standard browser settings.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
twj Purchased

Can someone please assist me with viewing this template, I have bought it and thats it, no information on how to view it or anything .

infortis

Replied below next comment.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
twj Purchased

I have been trying for DAYS to get this template figured out and to no avail, all I get is to download it and did and then thats it, I dont know what in the folder to open to view the live template to edit it ect..this is just crazy!! and to top it of no one is replying to any emails you send to them.

infortis

Hello,

User guide (over 180-pages PDF) included with the theme describes with details (step by step) how to install the theme in your Magento. Did you check it? Please refer to chapter 3. Installation

and to top it of no one is replying to any emails you send to them.

First email from you we received 1-2 hours ago, we’ve just replied. Sometimes it can take us more time as we may live in different time zone than you, so we’re sorry for any delays.

Kind regards

Default-user
twj Purchased

Do you offer installation services because I am a bit new to this and I dont understand what the thing is telling me to do

infortis
Unfortunately we don’t offer installation/configuration services at the moment. We can recommend these sites where you can find Magento professionals for any kind of job: http://www.freelancer.com/ http://www.elance.com/
Default-user
twj Purchased

Do I need to have it installed on a hosting server before I can edit it…or is there something I need to download and log in there to edit it

infortis

First of all you need to have Magento installed (on a hosting server or on your local machine – it doesn’t matter). When you have Magento up and running, you just need to upload theme files to your Magento’s main folder and then enable the theme in Magento admin panel.

Default-user
twj Purchased

Is there a link where I can download it from

infortis

Magento can be downloaded from the official site: http://www.magentocommerce.com/download

Default-user
twj Purchased

Is there a particular version I need to download

infortis

1.8.0.0

After next update (tomorrow) also 1.8.1.0 will be supported.

Default-user
twj Purchased

I downloaded it, downloaded magenta but not sure where in there or what to copy in the magenta file to open the template

infortis

You can find all info about Magento installation in Magneto documentation, for example: http://www.magentocommerce.com/knowledge-base/entry/ce18-and-ee113-installing

Default-user
twj Purchased

For someone who has little experience with this magento theme, this is absolutely NO HELP, you people need to make this thing a lot less complicated for DIY customers.

infortis

OK, but there is step-by-step instruction about how to install the theme – what else can we do to make it easier?

Basically all you need to do is: upload theme files, enable the theme in Magento admin. The rest of instructions is to help you prepare your Magento (clear Magento cache etc.). Please let us know how can we make it easier so we will improve the theme in next update.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Could you pass me the settings to make the colors and layout equal to your first demo? My footer is horrible with colors and would leave equal to their first demo.

infortis

Hello,

Here you can find screenshots with color settings from demos:

http://www.mediafire.com/folder/69x6byt5t4hra/demo_settings

Click on each image and then click “Download” button to download the bigger version.

Kind regards

Default-user

Using these settings the colors are dark at the bottom. In its menu number 1 color is light gray footer. If I leave the dark color, the icons of address, phone, email and skype should be clear to the contrast.

infortis

Yes, we changed the colors of the footer in the 1st demo a little bit. With light background color, use dark text color.

To adjust the color of the predefined icons please refer to chapter: 6.5.3.B Predefined icons

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I do not understand what means “Product Grid”, could you explain me what category is that?

infortis

Hello,

It is presentation of products (the grid mode, grid layout) on category pages.

Kind regards

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hello,

One thing I noticed is that the brands bar redirects to a catalog search but instead of searching the specific brands attribute, it search everything in the product. As a result other brand products will show up. How do we fix this?

infortis

Hello,

Unfortunately this is how Magento search works. For better search results you can use this free extension: http://www.magentocommerce.com/magento-connect/catalog-search-refinement.html

Note that linking brand logo to search results is only an option, you can also link to categories or to custom CMS pages created for brands.

Kind regards

  • Bought between 100 and 499 items
  • Europe
  • Has been a member for 2-3 years

@ Infortis

is it possible to replace the small “page-up” Button at the right bottom edge ?

http://awesomescreenshot.com/0f924mmk24

Thx

infortis

Hello,

It is added in app\design\frontend\fortis\default\template\page\html\footer.phtml

It also has the following ID:

id=”scroll-to-top”

so you can hid it with CSS.

Kind regards

dusticelli

thx, that’s solved!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I’ve problem that pattern for header and footer didn’t appear. Why?

infortis

Hello,

After setting it you need to flush Magento cache.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Will this theme work for Magento EE v1.12?

infortis

Hello,

This theme was designed for Magento Community Edition. It will work on Magento Enterprise Edition, but you may need some minor customization (since Magento EE has some additional features).

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I am facing a problem follows the error:

Failed generating CSS file: grid_default.css in /usr/share/nginx/html/skin/frontend/fortis/default/css/_config/ Message: Permission denied for write to /usr/share/nginx/html/skin/frontend/fortis/default/css/_config Failed generating CSS file: layout_default.css in /usr/share/nginx/html/skin/frontend/fortis/default/css/_config/ Message: Permission denied for write to /usr/share/nginx/html/skin/frontend/fortis/default/css/_config

I’ve done the procedure for permission to folders and files like talking on the chapter (14.1.4 File permissions).

Can you help me?

Default-user

Ahh, thank you.

infortis

Hello,

This is server issue, skin/frontend/fortis/default/css/_config needs to be writable. Also, please refer to this chapter for more details:
14.2.2 “Failed generating CSS file”

Kind regards

Default-user

Hi, Yes I’ve done it

Default-user

I’ve tested it on 2 different servers

Default-user

Gave permission to 777 and now nothing

infortis

So still your server config is incorrect, message “Permission denied for write to …” indicates server issue.

File permissions may differ depending on server. In case of any doubts about permissions, please contact your hosting provider. Refer to this article for more details:

http://www.magentocommerce.com/wiki/1_-_installation_and_configuration/magento_filesystem_permissions
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
x_cem Purchased

Hi,

Do you have any varnish implement on fortis theme ? When I add product to basket and than go to any category or home page basket its empty.

Regards, Jem

infortis

Hello,

We don’t offer any additional services related to varnihs.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

The “Custom” menu dropdown disappears in tablet and mobile sizes. This is a great secondary dropdown. Is there a way to have it show up for tablet and mobile sizes?

infortis

Hello,

There is no such feature in the current version but we’re planning to implement it in future updates.

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

is there a way to reset colors to factory restore…

infortis

Hello,

Here you can find screenshots with color settings from all demos:

http://www.mediafire.com/folder/69x6byt5t4hra/demo_settings

(Click on each image and then click “Download” button to download the bigger version)

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I just wanted to be honest, I purchased this theme yesterday, it is a very good theme but few important things are missing based on the price I’ve spend , I think developer should update this theme with few new options please be kind enough to UPDATE THIS theme.

One Page checkout

Ajax Add to cart – as per current theme Varnish will not work with this as its keep emptying out the cart.

Responsive theme needs to improved as its looks like a long lengthy page and nothing else and its all confusing when you check your website from any iOS or Android devices.

Option to reset colors to back to factory restore.

And Please allow users to submit support ticket.

Above are my demands if you can please improve this . Thank you.

infortis

Hello,

One Page checkout, Ajax cart – there are dozens of extensions which add this functionality

“Varnish will not work with this “
I’m not sure I understand you correctly. How problems caused by Varnish are related to the theme?

“Responsive theme needs to improved”
We’ll be happy to improve the theme but from your description I don’t know what you think is wrong in the theme, please kindly clarify.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello I have a problem with this theme my home page banner and slideshow was not working and also on the product page is not working can you please help me out on this ..Its quite URGENT

infortis

Hello,

Can you describe the issue with some details? What banner exactly do you mean?

If you are referring to problems with sliders, then the Flexslider plugin which is currently used in the theme is not fully compatible with latest Chrome. So in the next update we’re switching to a different slider.

Kind regards

  • Bought between 100 and 499 items
  • Europe
  • Has been a member for 2-3 years

Hi Infortis,

I would like to open the reviews tab by url from outside, but unfortunatly it does not work.
This link

root/to/my/item.html#review-form

seems first to open something, but then will be refused by view of first tab of the product page. Looks like the initial URL target will be overriden by the standard page view, while loading the page.

Anyway do you have any idea, how I could direct users directly to the review tab of a product?

thx

infortis

Hello,

We don’t have any ready solution for that. Some custom JavaScript would be probably needed.

Kind regards

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