2723 comments found

Hello. I’m returning after having covered the Magento user guide. I have one big question that remained unanswered from the book. How can I change the contents of a page (images, text etc)? Does Fortis includes a visual tool to do that?

Thank you

infortis

Hello,

Custom pages can be edited in section CMS -> Pages. Magento has built-in WYSIWYG editor which you can use to built page content, add images, format text etc.

You can also change layout of pages (select 1-, 2- or 3-column layout).

Kind regards

Allande Purchased

hi

I would like to know if : rel=”prev” and rel=”next” to relevant category pages is implemented

infortis

Hello,

I’m sorry but I’m not sure I understand your question (sorry for my english). Can you clarify a bit?

Kind regards

PJone Purchased

Hello,

it doesn’t show article on minicart, i see text with “Recently added item(s)” only. Can you tell me where is the problem?

regards

infortis

Your log file show errors not related to our theme but related to your old theme or extensions (theme is also an extension) so how can we help with software which we didn’t create? We’re simply unable to provide support for third-party extensions/themes.

What you need to do is to uninstall (and remove files) extensions and themes which you don’t use anymore. Especially that they are installed in “base” theme folder app/design/frontend/base so they will affect all themes that you have in your Magento.

PJone
PJone Purchased

... after I uninstall all the extensions it works now.

Thanks for the tip. Uninstall Extensions via magento connect is not always sufficient.

I had to delete all the XML and some folders manually..

regards

infortis

Yes, here’s the best method to completely remove extension:

http://webmasters.stackexchange.com/a/34644

Hello,

I use the module “Brand Slider” Is it possible to scroll brands in random order?

Thank you

infortis

Hello,

Unfortunately there is no such option in current version but we’re planning to add it in next update. We’re currently updating the Brand module but I’m not sure if we will manage to add randomization in the next update.

Kind regards

Hi! We have bought a single license of your module and now we’re on our development site adding 2 more store & storeviews to expand but havent released these sites yet. But on these sites the fortis design refuses to show, is there asetting for this or do we need one mroe license for it or something? EVerything is on the same server, in the same Magentoinstallation using the same database

infortis

Hello,

I’m sorry for the delay! This issue is not related to the license. Theme can be enabled individually for each store view in Magento, and each option can have different value in each store view. So there must be something configured incorrectly in your Magento.

Regarding licenses:
with ThemeForest regular license you are licensed to use a theme to create a single website. For 2 websites you would need 2 regular licenses (it doesn’t matter that it’s a single Magento installation). Here you can read more about licenses:

Kind regards

balcomm Purchased

Is there any chance you will be updating the jQuery that is used with this theme to a more recent version? There are some functions that I would like to use that aren’t available in the 1.7.2 version that is being used in the current theme.

infortis

Hello,

For now we’re not planning to update jQuery because many Magento extensions use that (or older) version.

But you can update it in your store. Just replace the content of this file: js\infortis\jquery\jquery-1.7.2.min.js
(keep the name so that you don’t need to edit other files) with newer version of jQuery.

Of course you would then need to test if all theme and Magento features works correctly after this change.

Kind regards

Dear Infortis Team

Please have a look at the screenshot below

http://i1295.photobucket.com/albums/b622/mohsenphoto/Capture_zps78b66b02.png

Can you please tell me how I can have a gap between the slideshow and the banners? I noticed it after updating to the latest patch. is it normal?

Thank you.

infortis

Hello,

Bottom margin can be added to slideshow in admin panel, in the Slideshow settings: Slideshow > Main Slideshow on Home Page.

Kind regards

clicad Purchased

Hi, I would like to know how to disable the “add to cart” button in some products, I’ve created an attribute Yes/No type named “no_cart_button” to choose which product has to not have the button. Can you help me with the code please? Thanks!

infortis

Hello,

We’re sorry but unfortunately Magento customization is beyond the scope of our support.

Kind regards

Hi,

I have a problem where the design of the products page have disappeared. We were trying to implement a plugin, which worked, but at the same time it seemed to disrupt the design of the page. Having disabled the plugin seems to have no affect and the design of the product page is still odd. Some seem to be affected more than others.

Is there a way to reset the theme back to default without losing products, design config changes, content etc…

Thanks.

infortis

Hello,

There is no option in Magento to reset settings. But no settings of the theme can cause the products page to disappear, so this is for sure caused by extensions you installed (you will need to completely remove extension, not just disable) or by custom modifications in theme files.

You would need to reinstall the theme – reupload original files (overwriting existing files).

Kind regards

TolputtKeeton

Hi, yeah tried all that but with no luck. Just to clarify, the products pages are there, just not displaying the same as the demo site, there is no custom CSS that has been added to change the product page layout.

Thanks.

infortis

In that case I don’t understand what exactly is the problem, you didn’t describe it enough. Please provide a link. If you don’t want the URL in public, you can always contact our support via the contact form on our profile page http://themeforest.net/user/infortis .

If jQuery doesn’t work on product page, then you must have some conflict with custom plugins or custom modifications.

Hello there, I really like this theme and would like to commend the author for his great work. Looking at the changelog i saw that there is an update coming up in about 2 weeks, I would like to take this opportunity and ask you kindly to add RTL support in your theme. I”m sure its an easy feature to add, it would greatly benefit us RTL language speakers. Thanks and again great work.

infortis

Hello,

Thank you for your suggestion, but we will not manage to do this for next update. We don’t have any strict plans for this feature yet.

Kind regards

How do I leave Footer maximized ?

htt://teste.barbadada.info

infortis

Hello,

Unfortunately your link doesn’t work. Please send it again.

Kind regards

Default-user

sorry, correct link: http://teste.barbada.info/

infortis

This indicates some errors in Magento or incorrect installation.

Please refer to the “Troubleshooting” chapter in the user guide, check the list of possible sources of problems in chapter 14.1.1. Also check your log files in var/log/ (log settings should be enabled in System > Config > Developer) for more information about the error. Then try to re-install the theme.

hello, i will display categories images in the wide menu…how can i do?

infortis

Hello,

For support please kindly use the account which was used to buy the theme on ThemeForest. Thank you in advance.

Kind regards

Hi,

we like the theme a lot. The documentation is fine, too. But we have one question:

with the Custom Menu Block: block_header_nav_dropdown We don’t get it running. Can you give us an code example for a specific Category ID? We would like to link a specific category with sibling, but the code from 13.4.5 doesn’t help us.

Also is it possible not to make this block ultrawide?

Thanks.

infortis

Hello,

This is just a static block, if it’s not disabled then it is always displayed in the menu.

For support please kindly use the account which was used to buy the theme on ThemeForest. Thank you in advance.

Kind regards

demzie Purchased

Hi,

Is it possible to have a: Normal view and Mobile (responsive) view on mobile devices? That customer can switch?

Thanks..

infortis

Hello,

You could, for example, create two store views in your Magento (both store views with exactly the same content and configuration): one with “Responsive Layout” enabled, and one with disabled. Then you could add a link (e.g. in the footer) to the store view with disabled “Responsive Layout” so your customers will be able to switch between versions.

Kind regards

CForge Purchased

I’ve noticed in our error logs that for every transaction I get the following 3 errors. Can you tell me what you think could be the issue? We are using the latest Fortis release with Magento 1.7.1….

2014-04-01T03:20:13+00:00 ERR (3): Notice: Use of undefined constant ‘sales – assumed ‘‘sales’ in /app/design/frontend/fortis/msc/template/checkout/success.phtml on line 67 2014-04-01T03:20:13+00:00 ERR (3): Notice: Use of undefined constant order’ – assumed ‘order’’ in /app/design/frontend/fortis/msc/template/checkout/success.phtml on line 67 2014-04-01T03:20:13+00:00 ERR (3): Warning: Division by zero in /app/design/frontend/fortis/msc/template/checkout/success.phtml on line 67

Thanks!

infortis

Hello,

By default there is no template file success.phtml in Fortis theme. So this messages refers to your custom modifications in your msc sub-theme: /app/design/frontend/fortis/msc/

Kind regards

veno24 Purchased
hallo how can i change the text of the label (sale), i changed it in /de_DE/translate.csv, but it dose not work http://subli-berlin.de/transferpressen/clam-basic-cap-497.html thanks
infortis

Hello,

Please refer to the user guide: 4.9.1 Interface translation

If you follow all the Magento guidelines, translation has to work, but I’m unable to tell what went wrong in your case. Translation process is not related to the theme, you may find more details in Magneto documentation, for example: http://www.magentocommerce.com/boards/viewthread/32042/


Kind regards

blunoa Purchased

@clicad “Hi, I would like to know how to disable the “add to cart” button in some products”

If this can help, you can put the product out of stock then edit the text with something else like (order on request) see link

https://www.karchercentersts.com/professional/pressure-washers/pressure-washers-hot.html

Hello,

I’m about to purchase a Magento theme. Could you please list the differences between Fortis and Ultimo?

Thank you!

infortis

Hello,

Thank you for showing interest in our themes. Features in both themes are almost the same, differences are mostly in design settings.

Kind regards

In your theme can you point me to the single product page, for instance: /app/design/frontend/fortis/3/template/page/html/NAMEOFPAGE

Can you tell me if it is possible to create a 3 column single product page with the picture of the product in the middle, and have the other two sidebars collapse below the middle div?

Thank you

Default-user

Found the path, can you answer the second part, is it possible to create a 3 column single product page with the picture of the product in the middle, and have the other two sidebars collapse below the middle div from your professional perspective? Thanks

infortis

Hello,

You can enable 3 columns for product page but the design is not optimized for 3 cols so you would need to customize the template of the product page to adjust it for 3-column layout.

(To check which template files you need to edit to customize specific sections of Magento, you can enable Magento’s “Template Path Hints”, it will display the names of template file of each block in the front-end. Please see this short video tutorial for more details: http://vimeo.com/1067069 )

Kind regards

hello did you plan new features?

infortis

Hello,

Yes, for example improvements and new options in brand display module.

Kind regards

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