2610 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
balcomm Purchased

I’m trying to add a featured product block below the slider on the home via an XML update and I am having some issues. I would like to use XML because I am using a 3 Column layout, but I want the slider to span all 3 columns. Here is my code:

<reference name="preface"> <block type="fortis/product_list_featured" template="catalog/product/list_featured_slider.phtml"> <action method="setTitle"><block_name>Featured Products</block_name></action> <action method="setCategoryId"><category_id>128, 129, 130, 131</category_id></action> <action method="setProductCount"><product_count>6</product_count></action> <action method="setBreakpoints"><breakpoints>[1280, 4], [960, 5], [768, 4], [480, 3], [320, 2], [240,1]</breakpoints></action> <action method="setCentered"><centered>1</centered></action> <action method="setMove"><move>0</move></action> <action method="setHideButton"><hide_button>1</hide_button></action> <action method="setIsResponsive"><is_responsive>1</is_responsive></action> </block> </reference>

Can you see anything wrong with the XML above? None of the variables seem to be working. I don’t have a title, the categories are wrong, the breakpoints don’t work, it’s not responsive, the buttons aren’t hidden…nothing. Please help…

infortis

Hello,

Unfortunately we don’t have any ready solution for that.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

We’ve just upgraded from 1.3 to 2.3.1 and we’re seeing this error message:

Fatal error: Call to a member function addToChildGroup() on a non-object in /home/applet1/public_html/app/code/core/Mage/Core/Block/Abstract.php on line 759

How do we fix this? We also can’t see any of the products in our categories?

infortis

Hello,

It indicates incorrect installation/upgrade. Please refer to the “Troubleshooting” chapter in the user guide, check the list of possible sources of problems in chapter 14.1.1.

Most likely not all files were uploaded or the original code is overridden by some of your custom modifications.

Kind regards

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Sold between 1 and 100 dollars
  • United Kingdom
blunoa Purchased

Just sharing, I found out the way to hide add to cart from the category view, add to custom.css those to linee

.products-list .btn-cart { display: none; } .products-grid.centered .item .btn-cart { display: none; }
infortis

Hello,

The Add-to-cart button in the grid mode in category view can be hidden through the user guide, no need to add custom CSS for this. :)

Kind regards

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 1-2 years

Hello! I wonder how do I add the menu and slider fullscreen as 4 Demo example.

I appreciate your help.

infortis

Hello,

Slideshow config is explained in the user guide:
11.1.2 Slideshow on home page

To set menu color like this, just select some color in:
System > Configuration > Fortis > Theme Design > Main Menu > Background Color

Kind regards

Default-user

It worked perfectly! Thank you! Well, I have another doubt now. I would like to add a grid of products equal to 4 Demo however it shows a lot of products. I would like to show only products 8, 4 per line, tried using the code below however it shows many products at once. How do I show only the initial 8 products page?

I am using the following code:

Product Grid
{{block type = “catalog / product_list ‘category_id = ‘4’ grid_column_count = ‘4 ‘hide_toolbar = ‘1’ template = ‘catalog / product / list.phtml’}}

infortis

This code is not valid (please use sample from the user guide). You need to strip all the added spaces
and use standard quotation marks (i.e.: ") not “ mixed with ‘

Also, disable Magento’s WYSIWYG so that it doesn’t process the code before you start editing the code. Turn it on only when it is needed. Go to System > Configuration > Content Management and set it as Disabled by Default.

  • Has been a member for 0-1 years

can you guide me how i can set “product view” is 3 column

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United Kingdom
trubnut Purchased

Hi, I’m struggling to add the icons to the custom top links like you have in the demo.

The block_header_top_links contains some code but it is not the code as in your demo, do you have the code please?

The documentation says the standard links can be disabled from the admin panel, I can’t find where I can disable them, could you clarify please?

Thanks

infortis

Hello,

In System > Configuration > Fortis > Theme Settings, you can find more details in this chapter: 7.9 Default Magento blocks

Blocks block_header_top_links and block_header_top_links2 after import contain some sample code with links and icons. Maybe you’re using some older version which didn’t have the samples.

In your static block keep the default markup to build links with icons:

<ul class="links">
    <li>
        <a href="http://google.com/" title="This is my link" class="feature-icon-hover">
            <span class="icon force-no-bg-color i-twitter-w" />
            <span class="label">My Link</span>
        </a>
    </li>
</ul>
infortis

More about custom icons can be found in the user guide: 6.5.3 Icons

Kind regards

trubnut
trubnut Purchased

Thank you, System > Configuration > Fortis > Theme Settings solved the issue.

I am using the latest version of fortix (downloaded today) so the blocks do have some sample markup, I didn’t realise the top links with icons were defined from the admin panel. :-)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
rachelf Purchased

Where can I find the code to include a slide show on any page of my site, not just the home page?

infortis

Hey,

You can find it in the user guide PDF:
11.1 How to display a slideshow on any page

Best regards

Default-user
rachelf Purchased

The creation date on the user guide that I am using is 11/11/13. It lists 11.1 as Static Blocks as Slides. I’ve gone through the whole guide and I don’t find any chapter entitled How to display a slideshow on any page.

infortis

If you’re using version older than Fortis 2.3.0 then you would need to upgrade to use slideshow on other pages.

Default-user
rachelf Purchased

I’m using responsive 2.1.2. Is the difference major or should the upgrade be seamless?

infortis

There were major changes in sliders, but it should be seamless if you didn’t have custom modifications in slider files. Test it first before going live.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
pesco Purchased

I want to change sticker text. And it’s possible add more sticker in this theme.

infortis

Hello,

1. All interface labels added by this theme are located in app/design/frontend/<ThemeName>/default/locale/en_US/translate.csv. This file can be used to translate the interface into other languages. It can also be used to change one text to another text. For more details please refer to the user guide: 4.9.1 Interface translation

2. Yes, but there are no settings for this in admin, it would require custom code. Code for labels can be added to: app\code\local\Infortis\Fortis\Helper\Labels.php

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Sold between 100 and 1 000 dollars
  • Switzerland

Hello! Loving the theme, just one question:

Is there a proposed solution to properly display very long product image labels in the lightbox? Currently if a label is very long it looks like this:

infortis

Hello,

Caption was designed only for short text (because of the absolute positioning of the lightbox elements). One option to change this would be to replace current style of #cboxTitle selector. Add this code to your custom.css

.catalog-product-view #cboxTitle {
position: absolute;
bottom: 50px;
left: 10px;
text-align: left;
right: 10px;
color: #000;
background-color: rgba(255, 255, 255, 0.75);
padding: 10px;
}

The caption will cover the bottom of the image, something like this:

http://i.imgur.com/ktiLlqc.jpg

Kind regards

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
  • United Kingdom

Hi,

Where do I find price.phtml, or the equivalent of that file where it outputs the price onto the front end for the products?

Thanks.

infortis

Hello,

When you want to customize a theme in Magento, you can display the name of template file of every block in the front-end by enabling the “Template Path Hints”. This way you can easily check which template files you need to edit to customize specific sections of Magento. Please see this short video tutorial for more details: http://vimeo.com/1067069

Kind regards

TolputtKeeton

Thanks, but I dont get what is shown in the video. I’m using v1.8.0.0 and on the frontend, I dont get the names of the template files in red blocks. I only get a small book icon in some areas and a red dotted border around those elements.

infortis

If you enable “Template Path Hints” your frontend will look similar to that video. Please refer to Magento documentation for more details, this feature is not theme related, it is part of Magento.

TolputtKeeton

Yeah, but it doesn’t seem to be functioning how it used to – is there any other way of doing this? Which files in your theme are used to display the prices on the front end on both category and product view? Thanks.

infortis

1. The correct way to enable it is shown in the video, this is the only way. If it doesn’t work, please refer to Magento forum, this is not part of the theme.

2. There is no file for price in the theme. Files responsible for prices are inside Magento “base” theme, we didn’t override those files because it wasn’t needed.

If some template file doesn’t exist in the theme package (because it wasn’t needed and the theme doesn’t override it), then Magento will use the original file from Magento’s “base” theme. If you need to customize this file, you can copy it from “base” theme to the Fortis theme package.

Please refer to chapter 5. Customization in the user guide for more details about Magento structure, customization and fallback mechanism.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

Dear Infortis team.

"custom" menu drop-down does not show on mobile menu.

Can you please advice?

Thank you

Default-user

Please see below..

    <?php //Categories ?> <?php if ($categories): ?> <?php echo $this->renderCategoriesMenuHtml(TRUE, 0, ‘level-top’); ?> <?php endif; ?>

    INSERTEDCODE

<?php //Custom links ?>
    <?php echo $linksHtml; ?>

I have added this code instead of “INSERTCODE” :

<?php //Static block as a drop-down box ?>
           <?php if ($tmpHtml = $this->getChildHtml('block_header_nav_dropdown2')): ?>
               
  • <?php // Get the block title, and display it as tab title $blockTitle = Mage::getModel('cms/block') >setStoreId(Mage::app()>getStore()->getId()) ->load('block_header_nav_dropdown2') ->getTitle(); ?> <?php echo $blockTitle; ?>   <?php echo $tmpHtml; ?>
  • <?php endif; ?>

    and the Custom menu appears… However.. I cannot see the links within it.. and I can’t figure out how to get the [+] code in.. Can you pleas help..

    Much appreciated. Mohsen

    infortis

    Hello,

    That custom block was designed only for drop-down menu. We’re planning to change it in one of the next updates.

    Kind regards

    Default-user

    I feel like, I’m Half way there… :) can you help me in fitting in the blanks?

    infortis

    You would need to try to copy the HTML code of the [+] mark (which you can find in the mobile menu):

    <span class="opener"> </span>

    to your custom link. In short: you need to have the same HTML structure around your static block which you added to the mobile menu.

    Default-user

    Thank you.

    Is there a way to have a link like the “about us” which does show on the mobile menu… that ONLY shows on the mobile menu? and not on the main site’s menu ?

    infortis

    Not out of the box. You would need to add another custom static block but only to the mobile menu.

    Default-user

    Can you please explain more on how I can achieve this?

    Thank you

    infortis

    I’m sorry but custom modifications are beyond the scope of our support.

    Here you can see an example of how to add static blocks to Magento template files: http://stackoverflow.com/questions/10647650/how-to-call-magento-block-in-phtml-template


    Menu bar is created mainmenu.phtml. Mobile version of the menu is between these tags:

    <ul class="accordion vertnav vertnav-top grid-full">...</ul>


    So the code that displays the static block should be added between <ul>...</ul> tags of the mobile menu.

    • Bought between 1 and 9 items
    • France
    • Has been a member for 1-2 years
    Allande Purchased

    Hello

    With last version 2.3.1, it is not possible to disable display brand’s slider ? why ?

    infortis

    Hello,

    Brand slider is displayed if you add slider shortcode to your page or block. So by removing the shortcode you can remove the slider from your page (clear the cache after that).

    Kind regards

    Default-user
    Allande Purchased

    before there was an option to disable this slider in “fortis brand config” on the latest version fortis template is no longer offered

    I would not display this slider in categories pages

    Regards

    infortis

    This option was removed in updates. But slider can be easily removed. On category pages brand slider is displayed inside one of the static blocks:
    block_left_top, block_left_bottom, block_right_top, block_right_bottom

    If you remove the shortcode from blocks (CMS -> Static Blocks) and clear magento cache, slider will be removed.

    Default-user
    Allande Purchased

    Thank you

    • Bought between 1 and 9 items
    • Has been a member for 0-1 years

    Can you tell me how to turn on the star ratings to show up on the product detail page? And how to turn on the zoom feature?

    Thanks

    infortis

    Hello,

    Ratings has to be created in magento admin, this is Magento’s functionality not related to the theme, please refer to Magento documentation for details, for example: http://www.magentocommerce.com/wiki/4_-_themes_and_template_customization/catalog/welcome_to_the_magento_user_s_guide

    Zoom on product page is enabled by default. If you need to change the configuration please refer to the user guide for more details, all options are described there: 10. Zoom

    Kind regards

    • Bought between 50 and 99 items
    • Has been a member for 4-5 years

    Hi,

    I’ve noticed the search function on my store frontend doesn’t work well. It throws up wrong search results most of the time. Is there a way I can adjust/enhance the relevance of search results?

    infortis

    Hello,

    Search is Magento’s core functionality not related to the theme in any way.

    For better search results you can use this free extension: http://www.magentocommerce.com/magento-connect/catalog-search-refinement.html

    Kind regards

    • Bought between 1 and 9 items
    • Has been a member for 0-1 years

    Hello, I am going to create image background and I was wondering how can I link the background image to a product or category?

    infortis

    Hello,

    Every page in magento has a unique class name in the body tag so you can apply unique CSS for each page.

    Kind regards

    • Bought between 100 and 499 items
    • Europe
    • Has been a member for 3-4 years

    Hi Infortis,

    I would like to translate the “special Price” snippet inside the feautured Slider

    http://awesomescreenshot.com/0dd2mwv05a

    I have already taken a look into

    app/locale/my_language_My_Language/Mage_catalog.csv

    where it is located and already translated, bt obviosly without effect, and tried by editing

    /app/design/frontend/default/<mycustomtemplate>/locale/my_language_My_Language/translate.csv

    but as well without any result.

    Can you tell me where this should be translated?

    thx

    infortis

    Hello,

    “Special Price” is Magento attribute so you can change it on attribute management page in Magento admin.

    All interface labels added by this theme are located in app/design/frontend/<ThemeName>/default/locale/en_US/translate.csv. This file can be used to translate the interface into other languages. It can also be used to change one text to another text. For more details please refer to the user guide: 4.9.1 Interface translation

    Best regards

    dusticelli

    Hello Infortis, thanks a lot, that solved it! Didn’t come to the idea to check attributes… ;)

    • Bought between 100 and 499 items
    • Europe
    • Has been a member for 3-4 years

    And in addition another post from me, because I would like to refresh an important issue:

    Do you remember the dropdown basket wasn’t popping out in Safari when filled, in my and another users installation?!

    Do you have any help for that meanwhile?

    I think this is quite important, because Safari is the most used Browser on wy website 41% and I think this should be solved somehow.

    Nevertheless fortis is one the best themes I ever bought!

    Thx in Advance

    dusticelli

    Let me post here some links to pages, including mine, which are published inside the comments of that theme, and which all seem to have the simmiliar problem. Maybe you can find some accordance in these pages and this would help to find a soloution

    http://haveagreatjourney.com

    http://www.featuredeco.co.uk/

    http://www.thelingerieshopny.com

    http://www.cheshirepineandoak.com

    http://www.razalife.com

    http://www.mr-fuss.com
    infortis

    Hello,

    Sure we remember, this is some nasty browser bug, we narrowed this down to version 5.1.7 of Safari for windows. This is very old (used by about 0.5% of people) and very buggy version. It’s the latest version for Windows but it was released: May 2012, they stopped updating the Windows version. That version for Mac may also be affected but in newer versions of Safair the issue doesn’t occur.

    We’re working on a workaround, we have something but this is tricky bug so need more time for testing.

    What we found out is that the issue exists only when there are (in the mini cart) products with options. If products don’t have options, drop down doesn’t disappear.

    infortis

    This is what is causing the issue: little drop-down box which shows product options when mouse is over the “Details” link in the mini cart has the following style in styles.css:

    .truncated .truncated_full_value .item-options {
        position: absolute;
    }

    The drop-down box is shown by Magento script inside js/varien/js.js. Apparently this is causing some weird conflict in Safari. But if you get rid of position:absolute; the mini cart stops disappearing.

    Of course position:absolute; can’t be removed) otherwise drop-down will not be a drop-down anymore. Instead add this style:

    #mini-cart  .truncated .truncated_full_value .item-options {
        -webkit-transform: translateZ(0);
    }

    Kind regards

    dusticelli

    Hello Infortis,

    excellent! That solved it for me.

    Thanks a lot for your help.

    infortis

    We will add this fix to upcoming update (there will be a little delay).

    • Bought between 1 and 9 items
    • Has been a member for 0-1 years

    Ok so this is the problem. When I enable the Fortis theme the zoom & tabs work fine, but when I enable the subtheme everything works fine except for the zoom and tabs.

    This is the error I get in the console: swing: function (x, t, b, c, d) { //alert(jQuery.easing.default); return jQuery.easingjQuery.easing.def; Uncaught TypeError: undefined is not a function (repeated 7 times) }, easeInQuad: function (x, t, b, c, d) { return c(t/=d)t + b;

    any help is appreciated, thanks

    Default-user

    it was a double call to jquery-1.9.1.min.js. Issue has been resolved

    • Has been a member for 0-1 years

    Hello dear. I noticed in configurable product, there is no attribute shown inside “Additional info” tab in details page. Although configurable product is set to use attribute set and all attributes are defined for configurable product. For example for “Configurable Phone” product inside “Additional info” tabs we have just “country of manufacture” with empty result. But for each associated product like “Simple phone” or “Phone Blue” we have attribute list in front end inside “Additional info” tab.

    infortis

    Hello,

    This is Magento’s functionality not related to the theme, please refer to Magento documentation for details, for example: http://www.magentocommerce.com/wiki/4_-_themes_and_template_customization/catalog/welcome_to_the_magento_user_s_guide


    Kind regards

    Default-user

    I found the answer. In attribute’s details “Visible on Product View Page on Front-end” must be YES.

    • Bought between 50 and 99 items
    • Has been a member for 6-7 years
    • United Kingdom

    Is there a way of getting the theme styles for the category pages applied to the home page if there is a category displayed on there?

    Thanks.

    infortis

    Hello,

    I’m not quite sure what styles you meant. But when you want some existing CSS styles to be applied to some other elements you can always customize the theme and copy existing styles to other elements. Your custom CSS can be added to custom.css file. For more details about theme customization please refer to the user guide, chapter 5.1.2 Override default CSS styles.

    Kind regards

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