2613 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

After installing the template “Fortis”, navigation categories is very very slow, can you contact me to resolve this problem, please

Regards

infortis

Hello, You can always contact our support via the contact form on our profile page http://themeforest.net/user/infortis for assistance.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United Kingdom

Hi, is it possible to show the categories menu on the left all the time? Currently it is not showing on sub categories, but shows on the main categories.

Default-user

Also on my order confirmation emails it is asking me to upload my logo. How can I show my logo? I’ve added my logo on the design section. – Sorted this out

infortis

Hello,

If you set the Parent Category option to Root (under System > Configuration > Menu), the menu should be always visible. Check the user guide for details: 13.4.5 Sidebar Menu

Logo settings are not theme related, logo can be configured under: _System > Configuration > Design > Header_

Kind regards

Default-user

Thanks!

  • Bought between 1 and 9 items
  • France
  • Has been a member for 1-2 years
Allande Purchased

Hello,

Problem on chrome console :

event.returnValue is deprecated. Please use the standard event.preventDefault() instead.

Problem with JQuery version 1.7.2?

Regards

infortis

Hello,

This is only a browser warning related with that version of jQuery, nothing to worry about, can be ignored.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

How can I translate the text “Categories” in de left column on category pages?

thanks

infortis

Hello,

Sorry for delay. If you meant the sidebar menu (with categories) then the heading of the sidebar menu can be specified in theme admin: System > Configuration > Menu

All the other interface labels added by this theme are located in app/design/frontend/<ThemeName>/default/locale/en_US/translate.csv. This file can be used to translate the interface into other languages. It can also be used to change one text to another text. For more details please refer to the user guide: 4.9.1 Interface translation

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
TFteam Purchased

1. Does this theme come with a ‘what’s new’ page so that my customers will the new products we just input?

2. I noticed that the new latest fortis theme support full-width slider. But unfortunately, I’ve already done some customization work based on previous fortis. Is there a way to just ‘update’ the slider and not anything else?

Thanks in advance.

infortis

Hello,

1. Sorry for delay. Unfortunately there is no such feature in Magento out of the box. But you can display new products in the product slider.

2. We only support full updates, partial updates are not supported because we would need to prepare dozens of patches (one for each feature/modification) in each update. You can only do this on your own by investigating the code.

Kind regards

Default-user
TFteam Purchased

1. Can we do a what’s new product slider based on ‘category’? So I will have multiple ‘new product sliders’ on the same page? Thanks.

infortis

No, but we’re planning to add this option.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi there, can one page checkout for this theme? thanks.

infortis

Hello,

Yes, one page checkout is available in Magento out of the box.

Kind regards

Default-user

hi, great..how about sticky menu on this theme? thanks again

infortis

Yes, we’re planning this too.

  • Bought between 1 and 9 items
  • France
  • Has been a member for 1-2 years
Allande Purchased

Hi

I would like add this config on sliders How ?

Display Name in Single Line

Regards

infortis

Hello,

This only works in grid view. Sliders have different HTML structure so the items (and elements such as product name) can’t expand on mouse hover to show entire name.

In case you want to customize the slider, the “Single line” feature is based on CSS property https://developer.mozilla.org/en-US/docs/Web/CSS/text-overflow

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I updated to 2.4.0, but get this error now when going to a product page (Also brand module only showing text on home page now)..

Fatal error: Call to undefined method Infortis_Brands_Helper_Data::getBrandImagePath() in xxxxx /app/code/local/Infortis/Brands/Block/Abstract.php on line 5

any clue to why this is happning?

Regards,

Default-user

Too quick.. just cleared all caches (Althoug they where off already), but this seems to have fixed it.

infortis

Hello,

Even if cache is off you need to flush it after installation or upgrade of themes and extensions.

Best regards

  • Has been a member for 0-1 years

I have Fortist theme for magento store. I add a static block with 3 images on the home page. How to add responsive code for this images,

infortis

Hello,

I’m sorry but I’m not sure what you mean by “responsive code”. Images in this theme are responsive out of the box, no need to add any code.

For support please kindly use the account which was used to buy the theme on ThemeForest. Thank you in advance.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Is there a way to make the headings over the product_list_features into links e.g. i have block_name=”t-shirts” and while it shows a selection of T-shirts in the list i would like to link the actual word t-shirts to that category.

Thanks a mill,

Gary

infortis

Hello,

You would need to customize the template file which is responsible for that slider and add your link there. This is the file:

app\design\frontend\fortis\default\template\catalog\product\list_featured_slider.phtml

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I did the last update but now I’m having some problems. When I move the mouse over a picture of a product it changes to another image of the product, however the images are superimposed. From 2 to see the images together. See my home page the example of GoPro cameras that has highlighted.

www.pcmstore.com.br

infortis

Hello,

If your selecting an image for the Alternative Image feature you need to use images of the same size. Your images have different size.

Kind regards

Default-user

But before upgrading, I used images without being the same size and there was not this kind of problem.

infortis

You can disable Keep Image Aspect Ratio option in: System > Configuration > Theme Settings > Category View

  • Bought between 50 and 99 items
  • Germany
  • Has been a member for 5-6 years

Hi there, the theme runs blazing slow on our powerfull server. Our provider gave us a hint and said that the long response time is caused by the file: template/infortis/ultramegamenu/mainmenu.phtml

do you have an clue?

We’re on version: 2.3.1

infortis

Hello,

Speed is mostly related to Magento optimization, but we’re planning some improvements in this part. To speed it up you can disable the sidebar menu or decrease the depth so that it shows less categories. You can also decrease the depth of the main top menu if you have many categories. Please kindly contact our support via the contact form on our profile page http://themeforest.net/user/infortis for assistance and provide more details (e.g. link to the site).

Kind regards

  • Has been a member for 0-1 years

Hello! Can someone help me with some information regarding how much time it will take to make this theme work for Enterprise? Thanks

Default-user

What issues do you see when trying to use the theme with EE?

infortis

Hello,

This theme was designed for Magento Community Edition. It will work on Magento EE, but you may need some minor customization as Magento EE has some additional features. Unfortunately we didn’t test it so I’m unable to advise.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I did the update and now the topic on the product page no longer appears on the logo of the brand. Appears only written “manufacturer” and the brand name. How do I design the logo reappears.

infortis

Hi,

There were some big improvements in the brands modules. Brand logo can still be displayed there, it’s just that you may need to configure again some elements or change names of your logo images. Please see all available options in the user guide: 12. Brands

The most important changes are also described in the Update Guide PDF.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
chanwit Purchased

Hi Inforits, I just purchased the Fortis theme. I am setting up the Home page with the CMS page 1 column layout. I am trying to set up 4 columns using grid 12-3 class. with border , padding and shadow for each Div block. The problem is that the last column always break to new line every time I add border or padding to the content. Is there a solution for this issue? Please let me know. Thank you for your time.

infortis

Hello,

You can’t add border directly to the grid blocks because border increases width of the grid (and that breaks layout).

You can add border to the elements inside the grid blocks. So add there another DIV (inside a DIV with class ”.grid12-3”) and apply border to that new DIV.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Fortis,

I am trying to create a PRODUCT GRID VIEW on my homepage just the way you have it http://fortis.infortis-themes.com/demo/second/

How do i do this cause i can only see New Products in Stock.

infortis

Hello,

Please use the shortcode described in the user guide: 6.1.3.C Products grid

Kind regards

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
ivrsell Purchased

Hi Can I use it as a catalog mode only ? I dont need shopping cart Thanks!

infortis

Hello,

Checkout can be easily disabled in Magento. But you would need to hide “Add to cart” button on product page. You can do this with the following CSS:

.product-view .add-to-cart {
    display: none !important;
}

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi! We jsut installed two new domains in our magento installation and storeviews for these, I can not change languages on these tho, only have the standard licence, do I need to buy 2 more licenses to be able to do this? Or may there be some other issue? Domain www.skistart.com we have bought for from you before

infortis

Hello,

Domain and language settings in Magneto are not related to themes, our theme doesn’t limit this in any way. So this issue is not theme related.

But to use Fortis on another domains new licenses are required. With ThemeForest regular license you are licensed to use a theme to create a single website. For 3 websites you would need 3 regular licenses. Here you can read more about ThemeForest licenses: License comparison table: http://themeforest.net/licenses

Kind regards

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
  • United Kingdom

Is there a reason why I am only seeing one image on the product page? The products have 2-3 images each, but they’re all showing only one image.

I’ve had a look through the comments and there doesn’t seem to be anyone else with this problem.

infortis

Hello,

Probably you disabled your images from the thumbnails (slider below main image) by checking “exclude” checkbox in image management in product settings.

Kind regards

TolputtKeeton

Checked there already and that’s not checked. I’ve tried the other options (base, small, thumbnail) but since their unique to only one image for each product, it cant be them.

infortis

Please check (using Firebug or Google Chrome) if you have any JavaScript errors on your products page (e.g. can be caused by jQuery conflicts). This could stop display of thumbnails below main image.

Check if your thumbnails are loaded at all on product page (with Firebug).

TolputtKeeton

Thanks, found the conflict and all sorted :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

My client has purchased your theme, we have a question. Is it possible to change the name of the skin folder, so that in the sourcecode not infortis is shown but for example the name of my client?

In other words, is it possible to set a different skin name via System > Design > Themes > Skin?

infortis

Hello,

Yes, you can create sub-theme with any name you like.

Kind regards

Default-user

Yes, but then still the name fortis will be shown in the sourcecode. \fortis\subtheme\...

I dont want fortis to be shown at all in the sourcecode, I want fortis to be changed into a custom name. I hope you understand it now?

infortis

You can easily enable Magento’s option to merge CSS/JS files and no info about the theme will be visible on front-end and in sourcecode.

Default-user

Thanks, I’ve never thought of that. That would work perfectly ofcourse :-)

by
by
by
by
by
by