2722 comments found

playnoa Purchased

Hi, Our website is www.dogloveit.com,this is a pet supplies website. There is the problem,if customer use Internet Explorer browser after the place order the page cannot jump to paypal,I want to know the reason. wait for your reply.Thanks a lot. Regards, Q From www.dogloveit.com

infortis

Hello,

Sorry for delay.

This issue is not theme related. You are using some third-party extension to build the checkout page, the problem is in the extension.

Kind regards

foxlele Purchased

Hi I have Magento 1.9.0.1, there is a patch? Thank you Emanuele

infortis

Hello,

Current version works without problems on Magento 1.9. We’re now just preparing an update which will add a few small changes that were added in Magento 1.9

Kind regards

Aquive Purchased

When I use this in the main menu cms block, the url location is not switching to secure when I am on a secure https page. Why is that?

When I use it in a magento CMS page or Block it does work.

infortis

Which version are you using? And in which version of Magento?

Default-user
Aquive Purchased

Magento 1.7.0.2 and Fortis 2.0.1

infortis

This issue was fixed in later versions. Please upgrade to the latest version.

Hi

I have posted something in the forums, but I am also looking to do my own research. I have a website and the company I used to “design” it bought a theme from here that is no longer supported. I am therefore looking to purchase another them and scratch the old one if necessary. Could you please take a look at my site and tell me if your Ultimo theme can do very similar or better to what the them I got does. It was modified a bit, for example if you click on outdoorz, the brand changes down to 2 which is relevant to outdoorz only!

Also, do you have an import function that one can import new “stock items” etc or make pricing adjustments from and exel spreadsheet?

Please advise ;-)

Is there any way you can limit the size of the wide menu height? so say you have about 20 categories in the drop down menu, I want to limit it so you don’t have to scroll down to see them all. Thanks

infortis

Hello,

You would need to hard-code the height using CSS. Each category in the menu has a unique class, for example: .nav-1, .nav-2, .nav-3

So you can build custom styles in your custom.css using those classes.

Kind regards

Is there any way you can limit the size of the wide menu height? so say you have about 20 categories in the drop down menu, I want to limit it so you don’t have to scroll down to see them all. Thanks

Where is the update that you have promised for the end of June?

infortis

Hello,

A few more features were added so that’s why there’s another delay with the update. We wanted to group all in one update to avoid releasing another update after a week or two. We’re very sorry for the inconvenience.

Kind regards

dkontod Purchased

Hello. I am trying to add some translation in “translate.csv” but it seems it does not consider any lines I add: I have added translation in greek for the word “Availability:” (it appears in the product page to show the product availability) but it does not show the transslation when I change to greek language.

Default-user
dkontod Purchased

Hello infortis I have not used the magento translation feature. I’ve used FORTIS translation feature as described in paragraph “4.9.1 Interface translation” on page 52 of FORTIS user guide. So, with all the respect, I insist that translating is theme related after all. Now, if translate.csv is not working as described for some expressions/conditions while it works for others, please advise where I can use it and where I cannot. And how I can deal whith issues that are not supported by the translation facility of FORTIS By the way, the link you have provided describes language pack installation, while this is not my issue.

Thank you very much

Dimitris Kontodimos

infortis

1. I’m trying to explain: there is no such thing like “Fortis translation feature”, translation is not related to themes, it is part of Magento functionality, you only add the file into theme folder. Chapter 4.9.1 only describes some basics for quick start.

2. That link describes many things, also basic settings and where the translation files are (app/locale) and that this is part of Magento, not part of themes.

3. Not all can be translated via CSV files. E.g. “Special Price” is Magento attribute so you can translate it in attribute settings.

Default-user
dkontod Purchased

Thank you infortis. That was the solution (the attribute label). Thanks again

Will the next update (7/14) include a full 1.9.0.1 magento installation?

infortis

Hello,

Yes. It will be all available this week.

Kind regards

infortis

It’s ready for download.

paata Purchased

Need Help, On the main page I see my featured product slider on one row. lets say category bestseller, it shows only one row of products from that category, How Do I make it so on HOME PAGE, I see all products on several rows.

infortis

Hello,

Sliders always have only one row. To display a grid of products similar to the grid which is displayed in category view, use the shortcode described in this chapter in the manual: 6.1.3.C Products grid

Kind regards

Hi,

The theme is now running almost perfectly on www.tech-gear.com We have one issue so far: Product images on the main page are not loading…we’re getting broken link images instead. Tried refreshing the cache and rebuilding indexes but it didn’t work. Change permission of media folder to 777 didn’t work…changed .htaccess to .htaccess-old as suggested on one of the sites…also didn’t work.

Please help. The website is a live e-commerce site so this is quite urgent :)

infortis

Hello,

I’m sorry but this is not theme related. If you have issues with image loading, you can try to disable the lazy loading of images in product sliders (System > Config > Theme Settings > Product sliders).

Kind regards

paata Purchased

Hi Again, How Can I show more than five images on the home page. I want to make featured products and list them as several rows.

infortis

Hello,

You can control number of products in a row using parameters, please check parameter “breakpoints” in the user guide: 6.1.4 Featured Products Slider

You can display multiple sliders if you need more rows.

Or, to display a grid of products similar to the grid which is displayed in category view, use the shortcode described in this chapter in the manual: 6.1.3.C Products grid

Kind regards

djhimmu Purchased

hey id request if you could add social booking marking somewhere in the header along with customer support number visible in bigger font ? and also social login as well would be much of a help for this great theme

infortis

Hello,

You can add social bookmarks (or any other content) to static blocks available in the header. All available static blocks (custom content placeholders) are described in the user guide, chapter 6.2 Built-in CMS blocks.

Kind regards

dkontod Purchased

Hello. Continuing the translation discussion: When I enter a category page, at the left side, a quick-filter list appears with all the product attributes set to be used as filters. At the top of this list the phrase “SHOP BY” appears. It was impossible to translate this phrase with translate.csv. How can I translate it? Is there a static block which I can replicate for my greek view?

Thank you

Dimitris Kontodimos

infortis

Hello,

Translation process is not related to the theme, you may find more details in Magneto documentation, for example: http://www.magentocommerce.com/boards/viewthread/32042/

It is Magneto’s default string, it’s not from our theme. Try to not use the use upper-case words in your csv file, e.g. use “Shop By”, not “SHOP BY”.

Kind regards

Default-user
dkontod Purchased

And it worked! Thanks. (y) ????

Hai, I am Divya having an issue regarding the installation of magento with the fortis theme.

While creating any products r categories the server is showing internal server error.Can anyone could help me out from the problem
infortis

Hello,

“internal server error” is not theme related.

For support please kindly use the account which was used to buy the theme on ThemeForest. Thank you in advance.

Kind regards

sofas Purchased

I have a problem with mobile menu! Custom blocks are not being displayed on the mobile version inside the drop down menu.

See picture below

http://imgur.com/TY22nlh
infortis

Hello,

In System > Configuration > Menu set “Show Category Blocks From X Levels of Categories” option to 1.

Kind regards

sofas
sofas Purchased

Is this on the latest version of fortis 2 ?

infortis

Yes, this option (display of custom blocks in the mobile menu) was added in version 2.5.

The Main Menu is adding a 12px Padding above the menu buttons. The only reference that I can find to this 12px is in override-modules.css, and that section is commented out as obsolete. Do you have any idea what could be causing this, and where the 12px value is coming from?

http://www.imaginationgonewild.com
Default-user

Also, when viewing in Chrome developer panel, the line with “padding-top: 12px;” has a comment of: ”/* Value in pixels to fix incorrect height calculation in Chrome / /TODO:?*/”

infortis

padding-top:12px; in #nav.nav-regular can be found in file app\design\frontend\base\default\template\infortis\fortis\css\design.phtml To render that CSS, you need to resave Theme Design section in admin.

Also, disable CSS Merging in your Magento before making changes in CSS. This way you will easily find (e.g. using Firebug) which file contains specific CSS rules.

Regarding your additional 10px padding – it is not needed, please compare your site with the demo: http://fortis.infortis-themes.com/demo/second/women.html

Default-user

Nailed it. Didn’t even think about turning off the CSS Merge.. Thanks very much for your help!

KTangxd Purchased

How would I be able to remove the PayPal logo on the side of the product category listing? I have looked everywhere in the options and I do not see it. I am using Magento 1.8

infortis

Hi,

PayPal logo can be removed from the sidebar in this section of Magento panel:

System > Configuration > Payment Methods
> Paypal All in One Payments Solutions
> Paypal Payments Advanced (Includes Express Checkout)
> Basic Settings – Paypal Payments Advanced
> Frontend Expereince settings
> Paypal Product Logo

Kind regards

How to install fortis theme in magento 1.8.1.0

infortis

All instructions are provided in the user guide.

Hai,I am having problem with installing the template, beause when I install it says “internal server error” most probably this is happening when I am starting to add the products .please help me out to resolve the issue.Thank you

infortis

Hello,

Adding products is core Magento functionality and it is not related to the theme in any way.

“internal server error” means you have some problems with the server or Magneto is not installed properly or have some errors. Please check your log files in folder var/log/, you should find there more info about the error.

Here you can find info about debugging Magento step by step: http://codegento.com/2011/03/debugging-magento-step-by-step/

Kind regards

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