2645 comments found

Hello, The latest update is great, although I am wondering about the new light box. On our website demo in progress, I have the light box and zoom both enabled as you do on your demo page. However on your demo, when you click on a product, a separate box appears and shows the product with the background page still showing.

On our site, when I click ‘zoom’ in the product window, the product is taking up the whole page and you have to use the ‘back’ button on the browser to go back to the product page. Can you say what is causing this?

see: http://betatest.ishashoppe.com/USA/herbal-face-cleanser-neroli-lemon-grass.html

Robert

infortis

Hello,

First of all, make sure that you uploaded all theme files and flushed the cache.

We’ve already seen similar issue, it is caused by the caching module. Module is minimizing already minimized JavaScript and is breaking it. You can replace minimized JS files (here: js\infortis\jquery\plugins) with non-minimized versions (all can be downloaded for free from their authors’ sites). But keep the names of the files intact.

Then flush the cache again, clear browser cache, and try again.

Kind regards

Default-user

We did not try to replace any of the sava script files as you suggested as our server admin people were not sure what this meant. However I did remember that at sometime back I had changed a setting in Magneto and thought I would try to change the setting back and see if it helped. Under system > configuration > Developer > Java Script Settings, I had set ‘yes’ to merge javascript files. I have changed back and now the light box is working.

Hi – thanks for the prompt response. I bought the templ.

This is my 1st Magento theme implementation. I’ve done some WP theme installations. Does the installation work on the same principle as WP ?

Ie upload Magento file to server, then install the Fortis theme from the wizard ?

Secondly, on the Homepage, can i create Image banner similar to one shown on imageshack link ? With links to either Info Page or Products page.

http://imageshack.us/photo/my-images/717/widgetsf.jpg/

Thanks.

infortis

Hello,

Thank you for purchasing.

Magento is different than WP, but basically to install the theme you only need to upload files to your server. Please refer to the user guide, installation process is described in details.

There is a block with 3 banners, so you would need to modify the HTML of that block to have more banners.

Hi.. My Base Currency is USD , Default Currency is INR , Allowed currency is USD , INR. But the currency selection list box in the header doesnt show up. The product currency is USD ..

Any help ?

infortis

Hello,

Currencies are not related to the theme, please refer to Magento documentation. You might also need to flush the cache and reindex.

Wow! This theme looks brilliant. I’ve not looked at magento themes on themeforest before. The work and customisations involved in this theme would cost tens of thousands to have done by a normal design firm.

Would it be an easy job to remove the add to wishlist add to compare buttons and have a simple quantity box? This would make it easy for my customers to buy say 3 of an item from the category page. Are you open to custom work?

Also, would I be able to install a one step checkout extension, easily?

Many thanks, John PS sorry if these questions have already been answered.

infortis

Hello,

Thank you for kind words.

1. “Add to compare” is hard-coded in Magento templates, but you could remove it by simply hiding it with little help of CSS . “Add to wishlist” can be removed by disabling the wishlist (if you don’t want to disable it, then you can hide it with CSS , the same way as “Add to compare”). Quantity box can only be added manually in the template files, we don’t have such feature in this theme. Unfortunately we don’t provide customization services at the moment.

2. We don’t test third-party extensions because there are thousands of them, but we’ve seen many stores with our theme + “one page checkout” extensions and we don’t know about any problems.

Kind regards

rome2ng Purchased

Hi Theme Designer,

I have an issue with the theme, when use on mobile device,

how can we disable the menu of the parent categories so that customers can only click on the submenu but not the main parent categories.

Please advise

infortis

Hello,

Unfortunately in Magento top-level category is always a link so this can’t be changed. We don’t have any solution for that.

Hello, it says future update to Responsive design. So we have to pay again or its included if we but it now?

Best Regards,

infortis

Hello,

After purchasing single regular licence on ThemeForest, you can use the theme on a single domain and download for free all future updates for that single domain.

rome2ng Purchased

when is the next updates for this fortis theme ?

infortis

Hi,

We don’t know the exact date yet, it will be announced later on the theme description page.

Hi, nice theme thank you… However I am having a problem that I hope you can help me with.

The CSS does not seem to be working at product detail level. the content is there but it is not formatted.

You can view the issue here: http://www.saltyseadog.co.nz/fundus/apparel/men/men-shoes.html and click on the product. It’s the same issue across all browsers.

infortis

Hello,

One of your products is working fine: http://www.saltyseadog.co.nz/fundus/apparel/men/eton-3599.html The other is not. This is Magento issue, not related to the theme. Maybe you have made some changes in the configuration of that product (changed layout, set design override), hard to say.

Hi Infortis – I want to buy your theme, waiting on an answer to my question above, from yesterday.

All I need to know is, if you provide any customisation work on the category level listing of products, if not then no problem.

... please answer to give me some confidence to buy.

infortis

Hey,

I’m sorry for the delay. Answer is below the previous comment.

Regards

Hi, I’m new with Magento. I’ve installed the theme following your detailed giude and now I’m trying to configure the Home Page. I’m trying to display the images for Slideshow and banners without success. I’ve uploaded the images in the following folder: media/infortis/_home/slideshow & media/infortis/_home/banners and copyed the html code as explained in the guide using the right name for images.

What’s wrong?

Thanks in adv.

infortis

Hello,

In Magento images can be loaded like this:

<img src="{{media url='path/to/image/sample.jpg'}}" />

Replace path/to/image/sample.jpg with path to your image, like this:

<img src="{{media url='infortis/_home/slideshow/sample.jpg'}}" />

Make sure you specify correct path. Also your “media” folder need to have correct file permissions. Then, flush Magento cache, and it will work.

Kind ragards

Lodown Purchased

Can’t wait to get our site live. But I had a question about the Static CMS block on a results page, such as: http://demo.infortis-themes.com/fortis/en/electronics/cameras/digital-cameras

On the bottom it says: “Static CMS block displayed below the listing of products. You can put your own content here”. This is already great to be able to put some things there, but I ‘d like to use this block just above the results.

Can you show me where to do this (if possible)?

infortis

Hello,

Such block is already available. :) Didin’t you check the user guide? Please see chapter 12.5 “Category view”. BLock ID is block_category_above_collection.

Kind regards

Default-user
Lodown Purchased

Oooops! I must have totally missed that as all else went super smooth :-D Thanks!

AKGT Purchased

Hi just a quick question about the next update, will you be updating the banner slider so we can use the admin backend to upload image and maybe a a possible option to add text ???

also when is the next update due ? any ideas

infortis

Hello,

No, we’re not planning such changes. We don’t know the date yet, it will be announced in the changelog (below theme description).

qbonte Purchased

Hello,

We use Fortis 1.4.0 and the module Pre-Select Color Plus Swatches (http://cjmcreativedesigns.com/magento-extensions/pre-select-colors-plus-swatches.html). To use our module, we have to disable Infortis Zoom extension but it break the product page and we are unable to use our extension. How to disable infortis zoom extension ?

Hope you understand.

Thank you Quentin

infortis

Hi,

In Magento you can disable extensions in System > Config > Advanced. You may also need to remove the default template app\design\frontend\fortis\default\template\catalog\product\view\media.phtml (it is not in the latest version but you may have this from previous versions of Fortis).

batulao Purchased

Hi Infortis, Is there a way that we can swap the tabs order in the product page?

Check this out: http://www.i-acs.co.uk/store/index.php/air-handling-units-ahu/electrical-panels/cm00006125.html

We would like to have the “Technical Info & Manuals” TAB before the “Product Description” tab.

Thanks, Stefano

infortis

Hello,

Tabs order can be changed in local.xml file, the same way as in Magento “Modern” theme. Customization is beyond the scope of our support, but you can find many tutorials on the web related to tabs.

Lodown Purchased

Hi again,

All working great. I had a question about the product sliders.

I added the following codes

Featured: {{block type=”themeadmin/product_list_featured” category_id=”15” product_count=”8” is_random=”0” column_count=”4” template=”catalog/product/list_featured_slider.phtml”}}

Recently Added: {{block type=”catalog/product_new” products_count=”10” column_count=”5”template=”catalog/product/new.phtml”}}

The items appear in both blocks, but the items in the “Featured” block are scrollable, but the items in “Recently Added” simply are simply placed in a new row (and there is no scroll option).

My goal is to have scrolling for all blocks on the homepage.

Thanks in advance!

Perry

infortis

Hi,

There is no slider in “New” products block. But you can use the slider to display “New” products: simply create a category with products marked as “new” and display that category using the slider {{block type=”themeadmin/product_list_featured”...

qbonte Purchased

Hi,

There is an issue with Breadcrumbs tiltle (on mouse over). Title is not displaying correctly : “title>”, same issue on fortis demo store.

Thank you Quentin

infortis

Hello,

Thanks, we’ll take a look into that.

Lodown Purchased

Hey,

I have one site that shows the 3 banners exctly as you described. But with this new installation it will show the banners, but they are not displayed over the full width of the content area.

What is causing this?

infortis

Hi,

By default Banners are displayed using the full width of the page. So please check your code. Or maybe you didn’t set “1 column” layout for the home page.

efs1976 Purchased

Please disregard my previous inquiry… USER -ERROR :-) Once more, thanks for this beautiful theme!

Fsne01 Purchased

Hi! Thank you for the great theme! I have tried to find a solution to one problem; Is it possible to make the wishlist menu item visible only if the customer has added items to the wishlist? If it’s always visible it may be unnecessary for most of the customers who do not use the feature. Thanks!

infortis

Hello,

Unfortunately Magento doesn’t have such feature. It would be nice feature, but the drawback is that you would need to search for that link after you add some products to the wishlist. If it’s visible all the time then you don’t need to search for it because you simply know where it is.

Hello! I’ve purchased the theme and I have a question about the options (like size, color…) of the products. In my website the box with options, price and shop button is under the main box of the product, not inside as showed in your demo theme. I can’t find the solution of this issue :(

Can you help me please? Thank you!

infortis

Hi,

Please see the user guide, chapter about product options.

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