2477 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

First off thank you very much for this theme, its massively helped our business online for sure.

My problem is one of the major reasons we went with this theme was its responsive qualities. It works perfectly between mobile and desktop applications but I have came across one problem since installing it.

On the home page and blog pages of the site when it is on an iphone for some reason something is stopping it from becoming static and you can scroll left to right still?

It works on the store pages perfectly so im just wondering if anyone can think of any thing that would stop it being resized

Here is my home page, try it on your iphone or smart phone if you can? http://www.lostartshop.co.uk

Cheers

infortis

Hello,

1. This is caused by your content of the footer, by the email address. When the window is narrow there is not enough space for the address so it goes outside the footer and you see the horizontal scrollbar. You can move that email address to the column in the middle or add this style for the HTML element which wraps the email address: style="overflow:hidden;"

2. For support requests please kindly use the account which was used to buy the theme on ThemeForest.

3. You’re asking about Ultimo theme and this is comments section for Fortis theme. :)

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

I’m sorry , How do I remove the right box in the product window? The one that in the demo have the following text Return your items and get your money back. etc etc

thanks in advance Graziano

infortis

Hi,

It can be disabled in the admin panel: Enable Right Column on Product Page (all options are described in the user guide).

Kind regards

grazianodemaio

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ghodke Purchased

Pl share CMS block sample code for block_product_replace_related and block_product_replace_upsell, and getting confused between section 7.5 and section 12….pl help ASAP

infortis

Hello,

This block is a placeholder for your custom content When you need the default content of some static blocks, XML file with all static blocks can be found in the following dirctory:
app\code\local\Infortis\ThemeAdmin\etc\import\ This is available in version 1.5.

Kind regards

Default-user
ghodke Purchased

Thanks…I am using the older version of the theme and unable to import these blocks…can you please share the sample code used in fir the above static blocks as see in the demo store pl….it is a bit urgent… I am facing serious issues with config…http://www.shopwith.in/neckless-to-enhance-your-glamour-quotient.html

Default-user
ghodke Purchased

Also…one more thing…how to disable category heading in the category view? I want to use a CMS block instead..please help

infortis

You can download the latest version, and even if you don’t want to upgrade the content of all blocks can be found in app\code\local\Infortis\ThemeAdmin\etc\import\

Category heading (name) can’t be removed. Category image can be removed in Catalog > Manage Categories.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

if i purchase regular license, will i need to pay yearly subscription? if i dont pay yearly subscription what happen?

is this theme support wordpress?

thanks

infortis

Hello,

This theme is for Magento, it doesn’t work with Wordpress. Magento Community Edition is 100% free, you don’t need to pay for any subscription.

Kind regards

  • Has been a member for 1-2 years

How can i remove the following link?

Site Map| Search Terms |Advanced Search |Orders and Returns| Contact Us (These links between the main section an the footer, floating Left)

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi! Does it come with psd files, html and css ? Are the PHPs ready with Magento? Do I have to use it only with Magento or can I purchase and use with another system? I need only the psd and html files.

infortis

Hello,

You can purchase and use with other system, but remember that this is the theme for Magento: in HTML template files HTML is mixed with PHP, so to use the theme with other systems you would need to make many modifications. Layered PSD files are included, CSS too.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi! This is a fantastic theme. Well done.

I have one query, where can I edit the top links (Sign Up, Blog, My Account Log in etc.) ?

infortis

Hello,

Unfortunately these links are not editable in Magento, they are added through Magento “layout update” files (in many different XML files). You may find some tutorials on the web about how to change these links.

Kind regards

Default-user

Thanks for the reply.

Is it in the local.xml file?

infortis

Links are added in Magento’s layout files, but of course all the layout can be overridden in the theme’s local.xml.

Default-user

Thanks!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 1 and 100 dollars
  • United Arab Emirates
aajizana Purchased

Hi,

How do I edit/disable the Customer Block in the top menu? I have looked through all the pages and static CMS blocks but couldn’t find that.

Thanks!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 1 and 100 dollars
  • United Arab Emirates
aajizana Purchased

Hi,

How do I edit/disable the Custom Block in the top menu? I have looked through all the pages and static CMS blocks but couldn’t find that.

Thanks!

infortis

Hello,

This is static block with ID block_header_nav_dropdown.

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Mexico

Hello, I would like to know if it’s possible to change specific colours. My website is www.techmake.com what I want to change is the top bar where the phone is and the search and where you can choose the language, I want to change it to a darker colour. Also the buttons of my account, etc. But I want to keep the background colour where my logo is. How can I do this?

infortis

Hello,

To do this you would need to customize the background image of the header. Currently you are using skin\frontend\fortis\default\images\img\header-gray-vl.png. You can use PSD files to create your own version of the header background image.

For more details about customization (e.g. button color change) please refer to chapter 4.9 Theme customization in the user guide.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

at first we would like to say, that we are really satisfied with this theme. It is awesome, we like it.

But we need help with a few things.

1. Our main store language is german and we have added another StoreView for english, that is working well. But we are wondering about one thing.

If we move the mouse over the language flags (at the top of the frontend), then only the english flag is visible. The german flag is just black (as if there would be no icon). But if you dont move the mouse over it, then you can see the german flag.

2. We really like how the manufacturer image and mouseover text is displayed at the product view.

Therefore we would like to add custom attributes, that will also appear with the same style as the manufacturer.But unfortunately we do not know, how we can use that style, with our custom attributes?

All custom attributes just appear at the “additional information” tab, as a data sheet and without an image. But we would like to display it for example under the manufacturer image, or at some other place within the product view.

3. We also would like to add another tab, that just contain system requirement information (with custom attributes). Where can we decide, at which place the custom attributes will be displayed?

4. You might can explain us, how to add own positions, for static blocks? The already added blocks are great, but we would like to add more, at other positions (coordinates).

We would be very pleased, if you could explain us, how to do that. Thank you very much in advance!

infortis

Hello,

1. This may be caused by unrefreshed cache. Please configure the flags as it is described in the user guide in chapter: 4.8.2 Language flag. After that flush Magento cache and clear your web browser cache.

2., 3., 4. Unfortunately theme customization is a complex subject and we are unable to support it. What you described requires a lot of customization, so we’re unable to help you with this.

When you want to customize theme in Magento, you can display the name of template file of each block in the front-end by enabling Template Path Hints. Please see this short video tutorial: http://vimeo.com/1067069 More information can be found on Magento forum.

Kind regards

Default-user

Hello, thank you for your answer. Yes we have followed the instructions about the language flags. And we have also cleared all caches, and used browsers on other computers. But it didn’t helped. Might it have todo with the default language? We are using german instead of english, as default. About 2. 3. and 4. I can fully understand that. But would it be possible, that you can do those customizations for us, for an additional payment? If you can’t do that, you might know someone, you could refer us to? And is it possible to do those changes with a module, or is it needed to change the core? We would prefer not to do changes to the core, since we would like to make updates, without trouble, in the future. Thank you very much in advance!

Default-user

About 1. We just wanted to let you know, that we needed to copy the de.png flag and name it to default.png (because the storeview code was also named as default), then it worked.

infortis

This theme is designed to be fully customizable, you don’t need to change any core files. Instead you can create custom sub-theme: you need to override only those parts of the theme (template files) which you want to change. This method is upgrade-proof, it is briefly described in the user guide, chapter 5. Magento theme customization.

Unfortunately we don’t offer customization services at the moment.

Default-user

Okay thank you very much for your help!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I was wondering if anyone have tried this on Magento go? Will it work or is there any different versions for Magento go? any help will be appriciate it. Thank you

infortis

Hi,

This theme is designed for Magento Community Edition.

Kind regards

  • Bought between 100 and 499 items
  • Denmark
  • Has been a member for 2-3 years
kagesk Purchased

make the final color of the blue it is red in the footer of now add to cart from red to blue

infortis

Hello,

I’m very sorry, but I’m not sure what you mean, please repeat your question and give us some more details.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I have one more question. I find the brands logo attribute option fantastic, if I added a text box attribute along with the brands drop down how hard would it be to make the text appear under the logo that has appeared?

For example, if a product I was selling was manufactured by Canon, the Canon logo would appear, below it would some text about the Canon which can be edited in the backend.

infortis

Hello,

You would need to call that custom attribute inside the template file which is responsible for brands block. When you want to customize theme in Magento, you can display the name of template file of each block in the front-end by enabling Template Path Hints. Please see this short video tutorial: http://vimeo.com/1067069

Kind regards

Default-user

Fantastic. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Im having issues with the product-zoom, I have looked to see if there is conflicting JS but can’t find any, also I have tried the method of what was once done in a previous comment of the cloud-zoom.min.js becoming more minified but that has not seem to work, it just appears that the scripts are not even coming up when I inspect the elements. I have checked as well to make sure that is it turned on in the admin panel as well as updated my indexes. If you have any suggestions would be great, thanks for the support. :)

infortis

Hello,

For support requests please kindly use the account which was used to buy the theme on ThemeForest.
Thank you.

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Mexico

Hello, could you guide me what to do to put the brands in the products’ page? I’ve followed the guide but I can’t find the option to add the attribute in the product. Thanks.

infortis

Hello,

You need to add that attribute to the Attribute Sets which you use for your products. After that, re-index Magento.

Kind regards

davidsalomon

Thank you for your response. But do you have any step-by-step guide to apply this correctly? Creating the attribute set, the attributes and then how to “link” them with the product so now they appear. I’ve already done what the Fortis Guide says, I’ve created the folders and images for each brand.

Thanks.

infortis

Attributes management is Magento’s default functionality not related to the theme so it is not covered in our user guide. Please refer to Magento documentation for more details about attributes, links to docs can be found in our user guide (first chapter).

Kind regards

davidsalomon

I see, I’ll check that out. One other question, is it possible to change the “Only X left” to something like “X in inventory” ? Thanks.

infortis

Each interface label in Magento can be changed, all labels are in Magento’s translation files in app/locale/

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Turkey

TAB does not work in product page

infortis

Hello,

With so few information I’m unable to advise, but I’m guessing that you have a jQuery conflict: one of your custom extensions is loading another version of jQuery. You need to remove that another version or that extension, and all will work fine.

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
rbur0425 Purchased

On the PayPal Express review page the Address text box is too long. It goes outside the boarders of the div. How do I fix?

infortis

Hi,

Thank you for reporting, we will fix it ASAP.

Kind regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
discantia Purchased

Hello! I have another question!

Recently I’ve noticed that the dropdown menu of the checkout area, in the header section, is not working properly. The small window disappear every time I try to select one of the items included in it. How can I fix it?

Thank you! :)

infortis

Hello,

Please contact us via the contact form http://themeforest.net/user/infortis and provide your store URL and some screenshots (if it’s not a problem).

Kind regards

infortis

Thank you for contact, we replied to your email. It turned out that you have removed some of the CSS while you were customizing the theme.

Kind regards

  • United Kingdom
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
silviouk Purchased

Hi there,

I’ve had to re-instal this theme (nothing to do with you guys :), but when I try to re-install I get this message :

An error occurred while saving this configuration: package with this name does not exist and cannot be set.

And the theme doesnt load, any ideas?

Thanks

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