2466 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
tcoraju Purchased

Does this theme support any one page checkout extensions ? any successful installations?

infortis

Hello,

You can integrate custom extensions with Magento and this theme can work with any extension which was correctly integrated with Magento. But we don’t have any to recommend. Please refer to chapter 1.3 Third-party extensions in the user guide for more details.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Israel
idolgo Purchased

Hi,

I want the flat rate shipping to be displayed beneath the price, at every product page. Is it possible to do? In addition, is it possible to add any custom text beneath the price?

Thanks.

infortis

Hi,

Unfortunately there is no such feature in Magento out of the box, you would need to customize the theme or find an extension which add this functionality.

Kind regards

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 1 and 100 dollars
  • Turkey

Hi, I would like to use only “Paypal express checkout” as payment option. But “paypal” button doesn’t show up on the “checkout” page in “payment information” section. How can I fix this issue?

Thanks in advance.

infortis

Hello,

PayPal module is Magento’s functionality not related to the theme, you need to configure it properly, please refer to Magento documentation for details, for example: Magento user guide.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I think I found a bug. In the product slider, if you have products with MAP applied to them, they will make the products in the slider not show at all, only the heading for the slider will appear. This happens if all the products in the slider have MAP applied or only one product has MAP applied.

Looking at the page with CSS disabled the products are there, just hidden and I can’t figure out why. Any ideas?

Here’s the code I use to display the slider on the page:


{{block type="fortis/product_list_featured" category_id="177" product_count="16" show_items="5" is_responsive="1" is_random="0" block_name="View Our Special Offers" hide_button="1" template="catalog/product/list_featured_slider.phtml"}}

Thanks for your help.

infortis

Hello,

This is not a bug, MAP functionality is disabled by default in Magento on home page. To enable it you would need to uncomment this line in theme’s local.xml: <update handle="MAP_popup" /> But still this will not work, since MAP is not prepared to work from inside dynamically created sliders. Although you can display on the home page the product grid similar to the grid which you can see in category view by adding this block code to your home page content:
{{block type='catalog/product_list' category_id='3' template='catalog/product/list.phtml'}}

Kind regards

Default-user

Ah. Ok. Thank you.

MAP is required on 99% of the products in our store so I edited the local.xml with your code and it works for what we need which is seeing price once product is added to the cart only.

Thank you for your help.

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 1-2 years
mburner Purchased

how to shop like in your demo (German), navigation, display categories in the homepage?

Default-user
mburner Purchased

how can you show the categories in the left sitebar on the homepage?

infortis

Hello,

By adding the menu block code (see the user guide: 13.4.5 Sidebar Menu) to one of the home page static blocks (see here: 6.2.10 Home page)

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

is it possible to get PSD file of the homepage, category page and product page?

Default-user

any answer to homepage PSD question?

infortis

Hello,

Unfortunately we don’t have other PSD files, we didn’t use any other files when we were creating the theme because almost every element in the theme is created with pure HTML and CSS without additional graphics (all color settings are applied through the admin panel, which was our goal). That’s why the Main.psd contains only the main page structure. All the rest is done with pure HTML and CSS so we didn’t need more PSD files.

Kind regards

Default-user

thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

When I crete a new “Shop View” on magento i receive this error : Failed generating CSS file: grid_us.css in /home/fingepom/public_html/skin/frontend/fortis/default/css/_config/

Why ? I’vd version 2.02 file right are ok

Reno

infortis

Hello,

What can cause the problem:

a) You didn’t upload all theme files to the following directory: app/design/frontend/base/default/template/infortis/fortis/css (you should see there three files: design.phtml, grid.phtml, layout.phtml)

b) Your Magento doesn’t have access to those files because of incorrect file permissions on your server. Refer to chapter 14.1.4 for more details about file permissions.

c) Your Magento doesn’t have permissions to write in the following directory: skin/frontend/fortis/default/css/_config Set correct file permissions for that directory. Refer to chapter 14.1.4 for more details about file permissions.

Kind regards

Default-user

Permissions on the directory _config is 765. The file have 666 permissions . Is it correct ? But not work yet.

Default-user

I tried to set them to 777. Not work

infortis

File permissions may differ depending on server. In case of any doubts, please contact your hosting provider. Refer to this article for more details: http://www.magentocommerce.com/wiki/1_-_installation_and_configuration/magento_filesystem_permissions

The only rule is that all files have to be accessible for Magento and Magento needs to have permission to write to skin/frontend/fortis/default/css/_config

Default-user

I spoke with hosting provider and to do a test he put all the rights at 777. No work yet. I’ve this problem after upgrade from 1.4 to 2.0.1

infortis

If theme is installed and enabled correctly, then this is server issue. There are only three options, all listed in my first comment. Permissions are not all, there are also file owners, you may have some incorrect config in htaccess etc.

Default-user

nothing to do. I tried with host provider all solution. Do you think could be a idea to reinstall the theme ? Or I can control something with more attention ?

infortis

Yes, you can re-upload all theme files to the server to make sure all are on their place. Especially check this folder” app/design/frontend/base/default/template/infortis/fortis/css (you should see there three files: design.phtml, grid.phtml, layout.phtml). The rest is server config, files and folders need to be accessible for Magento.

Default-user

Probably there is an error on:

app/code/local/Infortis/Fortis/Model/Cssgen/Generator.php

try{ //CODICE Generated Error $x15 = Mage::app()>getLayout()>createBlock(”\x63\157\162\x65\x2ft\x65m\x70l\141\164\x65”)>setData(‘area’, ‘frontend’)>setTemplate($x14)->toHtml(); if (empty($x15)) { throw new Exception( Mage::helper(‘fortis’)->__(”\124\x65\155\x70\154\x61\164\x65 f\x69\154\x65 i\x73\x20e\x6dpt\x79\x20\157\x72\040d\157\x65sn’t\x20\145\170\151\x73\164\072\040%\x73”, $x14) ); }

//CODICE generated File $x16 = new Varien_Io_File(); $x16->setAllowCreateFolders(true); $x16->open(array( ‘path’ => Mage::helper(‘fortis/cssgen’)->getGeneratedCssDir() )); $x16->streamOpen($x13, ‘w+’); $x16->streamLock(true); $x16->streamWrite($x15); $x16->streamUnlock(); $x16->streamClose(); }

infortis

There is no error. You have server issue: Magento can’t access files from app/design/frontend/base/default/template/infortis/fortis/css or it can’t write to skin/frontend/fortis/default/css/_config

Default-user

The hosting assistance don’t found solution. I think the error start when they create a new domain for my multiweb request with redirect. Is it possible ?

infortis

I’m sorry, I would like to help you but I’m unable to advise further, if theme was installed properly then this is a problem with server because your Magento can’t access (or write) theme files.

Also, I think you didn’t post entire error message, it is usually longer. Please go to, for example, System > Configuration > Theme Design click “Save Config” and if there’s an error post entire message. Also check your log files for error messages.

Default-user

Sorry but when I click on “Save Config” in System > Configuration > Theme Design I not have an error. I have the error just when I try to “enable” a new store view. (for new language or new web). This is complete error message: Failed generating CSS file: grid_en.css in /home/fingepom/public_html/skin/frontend/fortis/default/css/_config/ Message: Failed generating CSS file: layout_en.css in /home/fingepom/public_html/skin/frontend/fortis/default/css/_config/ Message: Failed generating CSS file: design_en.css in /home/fingepom/public_html/skin/frontend/fortis/default/css/_config/ Message:

infortis

Thanks. That works out of the box so the reason must be specific to your Magneto.
1. Which version of Magneto is it?
2. It happens when you create new store view, or only when you enable the store view which already exist?
Also, please make sure theme is properly enabled for that store view (en), see user guide for details: 4.3 How to enable the theme

Default-user

1) 1.7.0.2 2) only when I “enable” a new store view. I can create it without problem.

infortis

Please check one more thing. Create an additional new store view, with store code test (assuming you don’t have such a store view yet). Create it as Enabled, so that it is already enabled and you don’t need to enable it after creation. Just after you create it, check if CSS files for that store view were generated inside css/_config/. You should have there: grid_test.css, layout_test.css, design_test.css.

Default-user

Done. I create a new test view without problem (no errors) but there aren’t the files: grid_test.css, layout_test.css, design_test.css. I’ve just :grid_default.css, layout_default.css, design_default.css (like before to create a new view)

infortis

1. Now please go to sections System > Configuration > Theme Design and to System > Configuration > Theme Layout and click “Save Config” in both sections. And let me know what CSS files were generated for test store view in _config/.

2. If all 3 CSS files are there: delete those CSS files, disable that store view, then enable store view again and check if CSS files were generated again in _config/ and if error message is displayed again.

3. Do you also get some other errors in your Magento log files?

Default-user

Done! 1. grid_test.css, layout_test.css, design_test.css was generate 2. deleted, disabled store, when I enable I receive the error and the files aren’t generated. 3) in log file (system.log) I’ve some warning (2013-09-30T21:54:55+00:00 ERR (3): Warning: Illegal offset type in isset or empty in /home/fingepom/public_html/app/code/core/Mage/Core/Model/App.php on line 832)

Default-user

Probably the problem is when I disable/enable the store view.

Default-user

News ?

infortis

Unfortunately we couldn’t reproduce this issue in any way.

The same functions are called to generate CSS files when you save config in System > Configuration > Theme… and when you enable the store view. But in your case it doesn’t work only when you enable the store view so this must be something specific to your Magento installation.

Nobody ever reported anything like this, so you may, for example, have some conflict with custom extensions (or with custom modifications) or some conflict with your Magento configuration (although I have no idea what could that be). Or some problems with Magento’s compilation mode or with cache (which can still store some old code breaking the theme).

Please double check the installation guide (chapter 3. Installation in the user guide) and the “Troubleshooting” chapter (the list of possible sources of problems: chapter 14.1.1) to make sure nothing is missing. And make sure the theme is properly enabled for all your store views (chapter 4.3 How to enable the theme).

Kind regards

Default-user

Correct. I’ve the error just when I enable the store. I controlled installation guide and everything is configured like described. I don’t know where to find the error. If do you want I can send to you access code to control the configuration.

infortis

Please provide access details – you can contact our support via the contact form on our profile page http://themeforest.net/user/infortis

Default-user

Have you received my email ? I want be sure that is secured way to send my access codes

infortis

Replied. : )

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • United Kingdom

Hi, I am editing block_product_secondary_bottom and the icons are no longer showing. Were can I find the default content to put it back the way it was – I should have copied it out first! Thanks.

infortis

Hello,

You need to disable Magento’s WYSIWYG so that it doesn’t process the HTML before you start editing the code. Turn it on only when it is needed. Go to System > Configuration > Content Management and set it as Disabled by Default.

No worries :) in case you need the original content of some blocks, XML file with all static blocks can be found in the following directory: app\code\local\Infortis\<ThemeName>\etc\import\. You can also re-import all static blocks, please see chapter 7.10 Theme Installation in the user guide for details.

Kind regards

Default-user

Great, thanks for the quick reply. Fixed. :)

Default-user

Also I enabled “Related Products Checkbox” but they are not showing. “Check items to add to the cart or select all” is showing though. How do I fix it?

infortis

Check boxes are only shown for simple products (products with no options). This is rather weird feature of Magento .

Default-user

Thanks. It is a simple product with no options, but not showing checkboxes. http://theinstantgarden.manleys.co.uk/hedging/wonderwal-american-beech-artificial-hedge.html

infortis

This is Magento’s functionality not related to the theme (theme only adds ability to disable it). Those related products are out of stock so maybe this is the problem. Also, reindex your Magento and flush all caches.

Default-user

Cool. Thanks. Hadn’t thought of stock! :( Appreciate your help.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Hajjey Purchased

Hi i am editing CMS static block “block_slideshow_banner”. How can i put a responsive video instead of a banner in that CMS block? Pls help

infortis

Hello,

You can embed videos like this wrapping them inside “videoWrapper” class:

<div class="videoWrapper">
<iframe width="853" height="480" src="//www.youtube.com/embed/nIHnSRyQr4o" frameborder="0" allowfullscreen></iframe>
</div>

You will also need to add this CSS to your Magento (e.g. in theme’s custom.css):

.videoWrapper {
    position: relative;
    padding-bottom: 56.25%; /* 16:9 */
    padding-top: 25px;
    height: 0;
}
.videoWrapper iframe,
.videoWrapper object,
.videoWrapper embed {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
}

Best regards

  • Has been a member for 0-1 years

Hi.

I’m looking to change the titles of the tabs on the product page and add a table of custom product attributes to these tabs. Can anyone help?

Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hi, first of all: very nice template! Still I have one question: I have problems with the category view. When I hover a category, the sliding banner will be over the categories hiding them. After a while when the nex slider images shows the categories will over this image and will be shown correctly. Is there any option to have the categories always in front of all other images oder slider banners?

infortis

Hello,

This issue was fixed in one of the last updates, please redownload the theme and check the Changelog.txt for details.

Kind regards

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Another problem: in my country you have to show prices incl. TAX. So therefore most shop owners use the plugin “Firegento” which will show a text below the price saying “incl. x 5 tax excl. shipping” Unfortunately the design of this plugin does not look any good. Where can I change the look of the price block to make some changes?

infortis

Hello,

1. When you need to make some non-standard changes in the theme design (whatever that is: colors, fonts, anything), you can enable additional CSS file custom.css, in which you can override the default styles of the theme. All the CSS styles placed in this file will not be lost after upgrading the theme in the future. For more details about theme customization please refer to chapter 6.6 Theme customization in the user guide.

To find out which part of CSS you need to extend or override you can use Firebug (add-on for Firefox: http://getfirebug.com/ | http://getfirebug.com/video/Intro2FB.mp4 ) or other similar tool.

2. You can also enable Magento’s “Template Path Hints”, it will display the names of template file of each block in the front-end. This way you can easily check which template files you need to edit to customize specific sections of Magento. Please see this short video tutorial for more details: http://vimeo.com/1067069

Kind regards

  • Bought between 100 and 499 items
  • Europe
  • Has been a member for 2-3 years

Hi,

I have now installed that theme, and I realy love it, espacially for its perfomance, as my former theme (also one of the themeforest/magento topseller themes from another author) for mee seemed to be too slow.

But I have one mini design problem I would liek to ask for your help. The small menu above the main menu in my theme somehow has sticked to the main menu

http://awesomescreenshot.com/0e01r6vwd7

but your demo is like this, with a little space between the 2 menus:

http://awesomescreenshot.com/0671r6wbf8

Can you please tell me how that could happen? Did I change some setting I do not find now? How can I get back the space?

I also wonder that you don’t provide support with a forum, which xould be helpful in case of so many sales you made, I am afraid to ask always questions which already have been answered. If there is any other place to have my question answered instead of this comment page, please let me know.

infortis

Hello,

If you have the menu set as “Stretched” in System > Configuration > Theme Design, then disable that option.

If it is not set as “Stretched”, then please add this CSS to your custom.css file:
.nav > .grid-full { margin-top:1%; }

We don’t have any forum yet, but there will be one in the near future.

Kind regards

dusticelli

Thank you!

>>menu set as “Stretched” in System > Configuration > Theme Design

that solved it for me. Too many options :))

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
ddweb29 Purchased

Hi, Great theme you got here! I have a quick question. I am trying to get a video overlay to pop up on the homepage in one of my CMS blocks when user clicks a hyperlink. Is this possible using the extensions integrated with this theme? If so, what would be the code (or start of the code) for a youtube linked video?

P.S. – I tried using another plugin which uses JQuery 1.9, and a JQ based video player (demo is here: http://videolightbox.com/ghost-template.html) – but it seems to conflict with the current version of Jquery in your magento theme (1.7.2). I can’t get all the functions to work at the same time.

Any help would be appreciated!

infortis

Hello,

You can’t have two versions of jQuery loaded on the same page because this will cause conflict. You can try to remove jQuery 1.9 from your extension ant see if it will work with 1.7.2 which this theme uses by default.

This is the lightbox plugin which is used in Fortis theme: http://www.jacklmoore.com/colorbox/ You can use the same plugin on other pages. But by default it is only loaded on product page (for better performance) so you would need to customize the theme to load the plugin on other pages. Then you will be able to use it to display your own images, videos etc.

More info about hot to use Colorbox can be found on the Colorbox website: http://www.jacklmoore.com/colorbox/

Kind regards

Default-user
ddweb29 Purchased

Thanks for the response. Oddly enough, i was able to get it working after several hours. I am loading JQ 1.9 & 1.7.2 on the homepage only using local.xml file. I have tested and everything seems to work okay with the template. I accomplished this by adding noConflict to the JQ 1.9 file using a custom alias. So instead of $ or Jquery, it’s using $j to call the confilicting script. You can see my example here using the popup video…http://www.withdrawalaid.com

Default-user
ddweb29 Purchased

PS- To everyone…this is a must have theme! By far the best one I’ve worked with using Magento.

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 0-1 years

Hello! The new update, 2.0.2 (b). How do I upgrade my old version? I just replace the theme 2.0 by the 2.0.2 (b) or I have to delete all the old theme and add the new one? My color changes continue working?

Thank you for creating this beautiful theme!

infortis

Hello,

Please follow the instructions in the Update Guide PDF.

You will not loose any color changes nor any other settings, don’t worry. :)

Kind regards

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United Kingdom

Hi,

Were do I adjust the font scaling & visibility of the caption

tags for the various viewports on the category blocks ie block_landing_page3. Firebug points to _config/layout_default.css but this file is empty and has a warning not to edit. Is this controlled elsewhere?

infortis

Hello,

Templates which are used to generate these CSS files are stored in app\design\frontend\base\default\template\infortis\<ThemeName>\css But you shouldn’t edit those files, you should rather override the CSS which needs to be changed. Override it in your custom.css.

When you want to make some non-standard design changes you can enable additional CSS file custom.css in which you can override or extend the default styles of the theme. All the CSS styles placed in this file will not be lost after upgrading the theme in the future. For more details about theme customization please refer to the user guide.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Do you have a time estimate for Fortis compatibility with Magento 1.8.0.0?

infortis

Hello,

We will test it and release an update as soon as possible. When it will be ready we will announce it on theme description page in the Changelog section.

But we wouldn’t recommend to upgrade Magento yet. Soon after major release there is always (very quickly) another minor update so probably you will soon have to upgrade again to Magneto 1.8.0.1. Running the latest release is fairly unpredictable. It usually takes a few weeks for bugs in Magento to be identified and resolved in new releases.

Kind regards

Default-user

My thoughts exactly. I do not intend to upgrade for sometime. I just had to ask.

  • Bought between 100 and 499 items
  • Europe
  • Has been a member for 2-3 years

Hi Infortis,

there is another stupid question from me, sorry :-/

The logo of your demo is always well fitted, as well on big resolution pc display, and of cours as well on an Ipad with Retina Display.

My own logo unfortunatly on the Ipad isn’t big enough. It has very small size (because of the resolution I think).

How can I get Logo size well fitted also in Retina resolution?

Thx in advance

Kind regards

infortis

Hello,

Theme automatically resizes the logo (via CSS) to make it fit current viewport width. Try to use logo image of similar size as in our demo1: 267 × 100

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Not sure what I did, but the right blocks on the product page don’t float anymore: http://i.imgur.com/i06NwL3.png and http://i.imgur.com/3GJ2MZG.png

Please advice, thanks.

infortis

Hello,

Maybe you have made the columns on product page to wide. Note that they should have total width of 12 grid units (see user guide for details).

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I noticed that you offer the Fortis theme for another e-commerce platform. It seems to be more advanced and offers some of the featured requested by others here in these comments. What are you doing to bring them to this Magento version of Fortis?

infortis

Hello,

Actually Magento version is more advanced, it is more customizable and has more features.

We’re now working on some small re-design to make the new Fortis (for Magento) look more like the old Fortis. Not all can be restored because of responsive nature of the new version, but we’ll try to make it look better then the current version.

Kind regards

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