infortis

infortis supports this item

Supported

This author's response time can be up to 1 business day.

Popular questions for this item

How do I get support for Fortis?

For support, please post your questions using this contact form (link). Provide all details about the issue you have. Also, state your version (theme and Magento), send us a link to your site etc.

How do I get support for Magento?

Please note that as authors of this theme we are able to provide support only for the features which we created and for the issues related strictly to this theme. We do not provide support for Magento installation, configuration, maintenance, custom modification etc.

In case of any questions about Magento, please refer to:

Customization

Customization/modification of Magento theme is a large subject and it is beyond the scope of our support.

For more information about theme customization, please refer to chapter 5. Customization in the user guide.

How to install sample products?

Sample products are not included in the download file. You can install sample products by following this short tutorial on the official Magento site: sample products

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Contact the author

This author provides limited support for this item through email contact form.

Additional information from infortis:

BEFORE YOU POST YOUR QUESTION, please check the included User Guide. You can find there answers for all the frequently asked questions. It was created to help you quickly configure your store, please read it carefully.

Support for our items includes:
  • Providing updates to ensure compatibility with new software versions
  • Fixing bugs and reported issues
  • Responding to problems regarding the item and its features
Item support does not include:
  • Customization and installation services
  • Third-party software and extensions installation
  • Support for Magento: configuration, installation, maintenance etc.
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