102 comments found

swdwin Purchased

Hello, I have enabled the filter but it doesn’t display, please help. Thanks.

infortis

Hello,

The filter module is a little tricky. Many users (including myself) miss the step where you need to add filters also under each category (Catalog > Categories). Here is a good step-by-step guide on how to set up filters: http://shopencart.com/opencart-1.5.5-product-filters

If you have further questions, you will get quicker responses by using infortis.ticksy.com instead of the comment section.

Kind regards

Default-user
swdwin Purchased

OK, thank you so much!

Hello,

is the PSD for all the main pages available?

We appreciate your themes a lot.

Thanks and best regards. Davide

infortis

Hello,

Unfortunately, there are no PSD design available for the design as whole. There are only PSD files covering some design details.

Kind regards

We just found out that customers can’t check out with the credit card module. When they hit the Confirm button, nothing happens. If we switch back to default theme, it works fine. We’re using a copy of the Authroize.net module (only difference is the target URL). Have you seen this issue before?

Default-user

Nevermind! Forgot to enable SOAP on the new server =)

Hi,

Where can I find the manual/installation guide? It did not came with the installation package.

infortis

Hi,

It should be inside. Look for the folder called Documentation. If you dont find it, please open a support ticket at infortis.ticksy.com.

Kind regards

Hi,

First I want to thank you for the beautiful theme! I also have small problem. Namely in opencart 1.5.6.1. I try to customize my MegaMenu (also problem in the classic version) but the I have problems with the sub-categories appearing in it. Namely in the sample store: http://opencart.infortis-themes.com/fortis2/index.php?route=common/home

There are following categories in the sample: Main Category: FASHION (This appears OK) Sub Category : CLOTHING (This appears OK) Sub Category: TOPS (This category does not appear in my store) I have tried to alter all the settings in the category, but no luck. Maybe you could give me some clues why this third sub category does not appear?

Thanks in advance!

Default-user

Also, another thing I found. Namely the User Menu Icons are not displaying any text. Only text that is displayed, is the empty cart text if I hover the cart button. Other texts, which are in fortis language file, are not displayed.

Default-user

I tried a clean install and everything works. So it must be a problem within the existing store. I will post the solution here later on, if I track it down.

Default-user

It is okey.I found the problem. If anyone is interested then the theme is working well! Solution: As I upgraded my OpenCart from 1.5.5.1 to 1.5.6.1 and then installed the Fortis theme, I forgot to reinstall the vqmod (which is necessary if you upgrade OC). Now everything works fine!

Hi, Is this theme compatible with Opencart 1.5.4.1? Please let me know.

Thank you.

infortis

Hello,

Sorry for the late response. Its not included in the download, however, the theme is prepared for 1.5.4.1. After purchase, drop us a line via infortis.ticksy.com and we will send you updated files.

Kind regards

Hi… This theme appears to have not been updated since October 2013…

Are you still maintaining and working on this or not.

I like the theme but not sure about it not being updated in over 7 months. I am new to Opencart… so please forgive my ignorance.

Thanks

infortis

We should have been better to update the theme information. However, we are supporting the theme users every day, and the theme is working with the latest Opencart versions. We will be updating the theme description in short.

Kind regards

Is it possible to add a table with an advanced search form, overriding the slider?

infortis

Hello,

There in no such module included in the theme, but I guess there are plenty of free search module available on Opencart Extension market. There should be no conflict between such modules and the theme :)

Kind regards

Hi, I’m trying to get the “add to cart” button working for the product carousels, I’ve added the custom css and enabled it, but the theme is not updating. My version is 1.5.5.1 anything I can do? Cheers

infortis

Hello,

Try with this, and make sure you set the custom CSS tab to enabled. http://infortis.ticksy.com/faq/1765

If you dont make it work, just open a ticket and we will have a look.

Kind regards

Default-user

It’s working! I think something was happening with the faq website, when I visited it had additional code, but all good now thanks!

sml12 Purchased

infortis team …. thank you for the theme update! This is the best theme. I have bought 5 or 6 other themes on themeforest but this one is the highest quality. Great work.

infortis

Hello,

Thank you very much for your kind words. :)

Kind regards

Hi, slight problem with the responsive modes. The two buttons “Log In” and “Sign Up” dissapear on the first smaller viewport mode, but then come back for the smaller screen sizes. Is this something I’ve done wrong, or something you can fix? Thanks.

infortis

Hello,

Actually, these links are hidden on smaller devices to decrease the amount of scrolling. The Account link is used for both the login and signup.

If you got further questions or would like help with the theme, please drop us a line via infortis.ticksy.com for quicker response.

Kind regards

Default-user

They are shown on the full screen, then the next viewport down they are hidden, but then the next size down they show up again.

infortis

The reason for that is because of space. If all links are shown in the tablet mode, in combination with a wide logotype, the header would need to be higher. If you like to keep them, it can easily be changed.

However, if you want us to look into it, it would be much better if you could open a support ticket via infortis.ticksy.com for quicker responses :)

Kind regards

hi, is it possible to have a sticky/fixed menu?

infortis

Unfortunately there is no such setting built in at the moment.

Kind regards

help~ hi i upload all your files, but it does not work http://kmpromdresses.com/ we dont know what was wrong please help jo
infortis

Thanks for purchasing the theme!

You first need to install/open the module called Fortis Theme Panel, and hit the Save-button once. Then, we would recomend you to set at least one category to be displayed at top. This is done under the category form.

If you need further assistance, dont hesitate to drop us a line at infortis.ticksy.com for quicker responses.

Kind regards

Default-user

still not working :(

infortis

I see it looks like you had it working. Anyway, if you need any help, please contact us via infortis.ticksy.com for quicker support.

I like this theme! only one question please. There are Spanish language? and others? thanks

Default-user

thanks for your fast answer!

infortis

Hello,

I’m very sorry we overlooked your comment.

Yes, the theme is completely compatible with custom languages.

If you got further questions or would like help with the theme, please drop us a line via infortis.ticksy.com for quicker response.

Kind regards

still works with 1.5.4 or i need to update?

home4/jadmtdra/public_html/audiobeat.mx/catalog/view/theme/fortis/template/common/header.tpl on line 316 Notice: Undefined index: category_1_id in

Love this one;

gsnab Purchased

Is i possible to change the sidebox or right column to 250 px wide?

infortis

Yes, its possible, but you need to manually edit the CSS file. The file you should look at is fortis/stylesheet/grid/1180.css, and the divs are ”#column-right” and ”#column-left”

Kind regards

Guys – how easy is it to update the theme to the latest version?

We bought last summer – so have that version – but im seeing alot of nice new features you added in Oct 13

Would you be able to aid with a update to ensure it goes smoothly??

Thanks

infortis

An upgrade is pretty easy to do. If you havent changed any theme files, you just need to upload the new files. Then, open them module Fortis Theme Panel and hit the Save-button once.

If you need further help, you will have quicker responses via infortis.ticksy.com

Kind regards

Like @garydee77, was wondering the easiest way to go about updating a live store. I know its a noob question, but Im assuming products, catagories, etc will be okay / un-touched and its just theme files being overwritten?

Let me know, thanks!

infortis

An upgrade is pretty easy to do. If you havent changed any theme files, you just need to upload the new files. Then, open them module Fortis Theme Panel and hit the Save-button once.

If you need further help, you will have quicker responses via infortis.ticksy.com

Kind regards

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